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Opiniones de Lake Nakuru Lodge

3.5 out of 5
Lake Nakuru Lodge
Lake Nakuru National Park, 561, Nakuru, Nakura

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 6 de 12 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 12 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 12 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 12 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 12 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

6.6/10

Servicios

7.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicios
Lo único que se salva de este hotel es su localización, las piscina, y el jardín... con el resto de cosas nos hemos llevado una gran decepción. La comida deja mucho que desear, la habitación está sucia, la cama es mala, el baño es oscuro y no funcionaba la cisterna (pedimos que la arreglaran y nos miraron con cara de locos). El lugar en el que se encuentra en el parque es insuperable, pero tienen que darle una buena vuelta y cambio al hotel, porque la experiencia en general ha sido muy decepcionante.
Se hospedó 1 noche en agosto de 2019
Respuesta de A.M, el 23 ago. 2019
Thank you for reviewing your stay experience with us, your feedback is valued as we strive to improve with each day. I was disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience I do extend it with sincerity. It is only feedback such as yours that we are able to maintain and indeed where necessary improve upon the service that we provide to our dear guest. The management has taken the necessary step to make your next stay with us delightful. We look forward to hosting you again. Warm regards,

6/10 Aceptable

Monisha

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We we very dissappointed. It was not as advertised. There was no wifi in rooms and very limited in common areas, no air conditioning or bath as advertised. They didnt have our booking and was not expecting us. The powerpoints did not work so we had one powerpoint for a fan, lamp and charger for our phones. I requested a partial refund but because of the limited internet my request could not be submitted online.

6/10 Aceptable

Sanjay

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Lovely location. Service was good but not at par with the great Kenyan hospitality. Chef was very good and helpful The room was in a bad shape. Half the Lights and stitches didn’t work. Bathroom doors didn’t close. Internet Wi-Fi didn’t even work in the rooms. Just 2 small bottles of water in the room. For $400 per night per room, it was a disappointment. Not worth even half
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jodi B

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was amazing and the facilities were all that one would need. Very good value. Great park for a day of game driving. Saw lions and rhinos and more. Spent another day just relaxing, reading by the pool, and staring at an unbelievable view. We miss it already and it’s just been a day.
Se hospedó 3 noches en junio de 2023
Respuesta de Agnes M, el 17 jun. 2023
Greetings,Thank you for reviewing your stay experience on this platform.We are delighted to hear that you had a wonderful time.We look forward to hosting you again.Best regardsAgnes M

10/10 Excelente

Majed

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not bad
Se hospedó 2 noches en agosto de 2021
Respuesta de Agnes M, el 11 sept. 2021
Greetings, Thank you for reviewing your stay with us on this platform. We are delighted that your expectations were met. We look forward to hosting you. Best regards, Agnes m

10/10 Excelente

Jenne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful Lodge beautiful view!
Our family of five had a wonderful stay at the Lake Nakuru Lodge. The grounds are beautiful and expertly maintained. The rooms are super cute and very clean. The staff is very friendly, engaging, and helpful. The view of the valley below is superb which you can gaze from the small deck outside your room. There is a watering hole right outside the dining hall and zebras, cape bufallo, and various antelope come by to drink. Giraffes will also visit the hillside. The food was delicious and plentiful. We became the family known for asking for small plates. The lodge is very close to the entrance to the park. I would highly recommend a visit to Lake Nakuru and the Lake Nakuru Lodge!
Se hospedó 2 noches en junio de 2021
Respuesta de Agnes M, el 23 ago. 2021
Greetings, Thank you for sharing your stay experience with us. We are delighted that you enjoyed your stay and that your expectations were met. We are happy to learn that you enjoyed food, view and the service offered by our dedicated staff. We look forward to hosting you. Best regards Agnes M

10/10 Excelente

etienne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Andrew, Southampton, England

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent place to stay, with very helpful and approachable staff. Given that there are mosquitos about, and doors need to be kept shut because of possible intruder baboons, the bedrooms could do with better ventilation. The dining room decor, although entirely clean and in good condition, is a bit gloomy. Otherwise, nothing to complain about.
Se hospedó 2 noches en febrero de 2020
Respuesta de Agnes M., el 6 mar. 2020
Dear Andrew, Thank you for reviewing your stay experience on this platform. We are delighted to learn of the wonderful time you had with us. We welcome you to include us in your future plans when you visit Nakuru again. Warm regards Agnes m

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay Inside the Park
Loved this place. My room had a porch which looked into the park and giraffes came up pretty close. The pool looked nice though it was a little too chilly to enjoy. The buffet offered a good variety for everyone. The hotel even packed us boxed lunches for the game drive. I highly recommend staying in the park and this place was really nice.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Agnes M, el 27 nov. 2019
Dear Sarah, Thank you for reviewing your stay experience with us. We are delighted to hear that you enjoyed your stay with us. We invite you to include us in your future plans when you visit Nakuru. Best regards Agnes M.

8/10 Bueno

Tobias

Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location. Beautiful property. Friendly staff. But the bed mattress was less than desirable. It felt like a mattes used on a cot.
Se hospedó 3 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2018
Respuesta de LakeLodge, el 30 nov. 2018
Dear Guest, Thank you for reviewing your stay with us on this platform. We hope that you enjoyed your stay with us. We look forward to hosting you again. Warm regards, Agnes.