6/10 Aceptable
Cliente verificado
15 may. 2024
Le gustó: Limpieza
Not impressed with management responses to issues on site
Great location
Dated interior
This property has no AC FYI so if weather is warm like it was when we visited (27degC one day) the place will heat up.
All Stove buttons were broken making it difficult to operate the oven. Manager stated this was normal wear and tear when I complained.
No BBQ as previously listed and indicated in video.
No Hot Tub as previously listed and hot tub is onsite and empty and non operational.
Bed frames feel like sleeping on a pull out couch, cheap low quality metal frames.
No screens on most windows or doors and some screens were damaged. This was also stated as normal wear and tear by management.
No broom should you spill something or be required to sweep.
Many closets had no hangars if any and some had Nails as a means of hanging clothing.
When corresponding via email and stating omissions such as BBQ I was directed to dine out by management company. When travelling with a larger group this is not always an option and BBQ was a serious consideration when booking.
When stating omissions such as Hot Tub which was also a major reason for booking this location I was told it’s no longer available by management company.
When stating screens are broken or missing I was told by management company screens are not used in Canada.
Management company offered to issue partial refund if we chose to leave early rather than deal with issues or offer credit.
It would also appear there is something living above ceiling in living room
Cliente verificado
Se hospedó 7 noches en mayo de 2024