6/10
We rented two units but given only one entry code. Second unit that we rented was locked with no instruction as to how to access it. I called the phone number provided and after being placed on hold several times I was told I would receive a call back as to how to get into other unit. We were left with 4 adults and 1 bedroom. I then responded to a text from Vacasa asking about the cleanliness of the unit led to a more helpful answer that there was a lockbox with a key to the second unit. Totally different code and was successful in entering second unit. Had we the lockbox instructions to begin with we wouldn’t have had any problem
john l.
Se hospedó 3 noches en junio de 2024