This place is beautiful. The staff is friendly, respectful, and helpful. I had a problem with the TV, and it was quickly solved. The WI-FI was very spotty; however, it was a moderate problem as we were too tired to do anything. The spotty WI-FI can be a problem, especially when planning what to do. Finally, I am transgender, and one very positive side of this place is that I felt safe, and there was no misgendering.