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Opiniones de Hotel Garden Napoli

3 out of 5
Hotel Garden Napoli
Corso Garibaldi, 92, Naples, NA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 18 de 92 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 32 de 92 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 92 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 92 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 92 opiniones" "

7.2/10

Limpieza

7.2/10

Servicio y personal

7.0/10

Servicios

6.6/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Evelyn Jazmin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel cercano a la estación de tren. Habitaciones y baño súper amplio. Personal amable. Desayuno suficiente y buen café. Sin duda un lugar para regresar a este hotel
Se hospedó 2 noches en agosto de 2022

2/10 Terrible

ROSALIA ALEJANDRA, Mexico

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pésima experiencia
En este hotel mi experiencia fue pésima, super sucio huele muy mal, realice el pago de la habitación con desayuno incluido y no lo otorgaron ya que al final se tuvo que pagar, el servicio pésimo no hay suficiente personal para atención al cliente. Es un hotel en general muy deficiente, yo no lo recomiendo. Ademas la zona donde esta ubicado el hotel es muy fea, muy sucia y muy peligrosa.

8/10 Bueno

Maria, Santiago, Chile

Le gustó: Servicio y personal y comodidad de las habitaciones
Preferir otros barrios u otra ciudad cercana antes de elegir este hotel
El hotel sirve si te moverás fuera de Nápoles en tren porque esta muy cerca del terminal de trenes, tambien del metro. El barrio es peligroso para andar de noche o para andar fuera de las calles concurridas, no es un barrio turistico. La limpieza de la habitación es precaria, basta con mirar bajo la cama las pelusas. El personal de recepcion ayuda lo justo y necesario. El desayuno es bueno. El barrio tiene harto comercio y variado, supermercado cerca.

6/10 Aceptable

Gabriel, La Plata

No le gustó: Limpieza y condiciones de la propiedad
Regular
Muy buena ubicación, no tan bueno el estado general del hotel. Buena predisposición de la gente que atiende.

6/10 Aceptable

JULIA, SANTIAGO DE CHILE

No le gustó: Servicio y personal
NO RESPETAN LO QUE DICEN.
Realicé una reserva por internet que incluía el desayuno, lo que no se cumplió, el trato recibido por la persona que atendía en el comedor fue déspota y humillante. Expliqué en recepción para hacerles ver que estaba incluido el desayuno, no consideraron lo que expliqué, debiendo pagar los desayunos en el momento. A otros pasajeros les sucedió lo mismo. NO RECOMENDABLE, NO RESPETAN LO QUE PUBLICAN.

8/10 Bueno

Juan, Bielefeld

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Nähe zum Bahnhof Deluxe Zimmer mit riesigen Balkon Frühstück ok Viele Möglichkeiten zum essen (Imbiss) - Personal unfreundlich Sehr laut Sehr laut Für einen Nacht sollte es reichen
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Adeola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Decent & in heart of town too
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Points forts: Bon accueil Chambre très propre et confortable. Points faibles: Manque draps dans un des lits Petit dejeuner moyen.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Alain

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Barbara

Viaje familiar
Le gustó: Servicios
Struttura pulita e centrale per arrivare in tutti i posti a piedi. Cordialità e professionalità.
Se hospedó 1 noche en septiembre de 2023
Respuesta de GAETANO, el 12 sept. 2023
GRAZIE,E SPERO DI RIAVERVI NUOVAMENTE COME GENTILI OSPITI

4/10 Malo

allan

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Adequate but not really holiday suitable for us
Oh dear. The recent multiple reviews of 8/10 and10/10 that encouraged us to book must be of a completely different hotel. Nice reception person. Efficient. No parking. Great local trains, trams and busses in the Gariboldi district where situated. Taxis available. The hotel has floor 6 and 7 of a residential apartment block accessed by its own lift serving Ground, 6 and 7. Check in more than acceptable. Our room was on the 7th floor. Walking in disappointing. Tight en-suite, broken toilet seat, door sticking on floor at just under half way open, very basic amenities. Reasonably clean but a few areas of concern. No kettle or cups. Fridge useful. Balcony doors opened up to a balcony larger than the room looking out over the town with Vesuvius in distance. Nice. Bed basic. Aircon good. Next door was staff area balcony? I always walk the means of escape. Glad I did because in emergency we would have been completely confused. Not up to UK standards and would fail our inspections. No signage assisting way out, storage blocking part of route and open to the residential parts of building which gave access from residents or anyone else from there to the hotel floors. Restaurant not available except for breakfast but we left before opened. Area quite cosmopolitan. Lots of street sleepers as in many of the worlds cities. Night Reception staff in morning again efficient and good, helpful. So: basic, nice view, probably not secure, adequate for functional stay but not for a holiday.
Se hospedó 1 noche en junio de 2023

4/10 Malo

Francesco

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Letti scomodissimi bagno fatiscente è sporco. Si sente tutto dalle camere adiacenti
Se hospedó 2 noches en abril de 2023

6/10 Aceptable

Michele

Viaje familiar
Le gustó: Limpieza y servicio y personal
Close to train station
Se hospedó 4 noches en abril de 2023

8/10 Bueno

Federica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personale gentilissimo, posizione strategica, colazione buona anche senza glutine!!!cosa dire, davvero un buon soggiorno!Andrebbero rimodernati i bagni ma era comunque tutto funzionante
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Kim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super séjour ! Hotel bien situé entre le centre histoirique et le port...et surtout à 5min du train qui nous emmène a pompei!!! Le jaccuzzi etait au top!!!! Merci encore pour tout
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Yoshihiro

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Ingunn

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022

6/10 Aceptable

Paolo

Le gustó: Limpieza y servicio y personal
Alcune cose da cambiare.
Albergo adiacente alla stazione treni e metro. Quindi fuori bisogna fare attenzione soprattutto la sera, come ovunque vicino alle stazioni. Camera, spaziosa, grande pecca la finestra dava su un corridoio dell'albergo e quindi nessuna luce o areazione esterna, quindi grande senso di claustrofobia. Colazione abbondante e personale gentile. Da migliorare peró, ad esempio, dopo aver fatto una segnalazione per celiachia, non si possono portare al cliente delle confezioni di biscotti aperte e smezzate già utilizzate da altri. Rubinetteria del bagno, acciaio rovinato dai detergenti e quindi sembra, vecchio, ma in realtà tutta la camera era pulita. Fatto notare un problema con un asciugamano e gentilmente dalla reception hanno provveduto subito. Pertanto con delle accortezze il servizio può essere notevolmente migliore.
Se hospedó 3 noches en julio de 2022

10/10 Excelente

MARIA IZABEL

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Khadija

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Luc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2022

6/10 Aceptable

Cliente verificado

Ponte Immacolata
Hotel buono rispetto a qualità/prezzo. Ottima la posizione.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Qualità del servizio
devo dire che è stato secondo le aspettative

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No Wifi and Poor breakfast !
Planning to extend few more days , finally cancel to stay this trouble Hotel Garden Napoli. The good: Close to train stations. The bad : 3 days no wifi as advertised. The worst: They lied to us about the wifi .They gave us the wifi password even though they knew the wifi was off.They said the whole area zone no wifi , but next door another hotels had wifi l really tested and used.Also the owner hovered over us during the breakfast time.He told us we ate too much and that we need to pay extra .Actually we ate normal not so much and already paid the room with breakfast through hotel.com before.He asked for extra $ rudely . It is really redicious.l travelled a lot .Never happen in my life .The next day he took away most breakfast items and lied again and said they were finished. l don't recommend anyone stay at this place. Except you enjoy to listen lies and deal with dramma .

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Comfortable stay
After a disastrous night with a neighboring hotel we decided to move over to this one and found it to be a lot better. While the neighbourhood is sketchy you do feel safe inside the hotel, unlike some other hotels in the area. Our room was very spacious and had a large bathroom and we were treated to a huge balcony that overlooked Naples. The only complaint we had was that the advertised wifi was broken and seemed to have been broken for a number of days, a major inconvenience when it is advertised as having wifi and is one of the main reasons for booking the hotel. The staff didn't seem to care and were unapologetic about it, but all in all this was a comfortable one night stay.

6/10 Aceptable

ouadcha, Tunis

Le gustó: Servicio y personal y comodidad de las habitaciones
Paq mal
Moyenne

10/10 Excelente

Sándor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
decent place to stay.
the room was clean. the breakfast was really good..it includes fruit and meat. the neighborhood is dicey but close to a lot of activities.

2/10 Terrible

alison, Nottingham

Le gustó: Limpieza
No le gustó: Servicio y personal
WARNING!!!
rooms nice size bathroom ok but you can hear everything from next door rooms not soundproof at all breakfast was as expected meats cheese ect reception staff not good very unhelpful will not stay there again and definitely would not recommend to anyone to stay here

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
It's next to the train station, but the neighborhood is a bit shady. The room condition was regular, a bit old and should be renovated. I would say the hotel it's ok if you're traveling on a budget.

10/10 Excelente

Felice, Toronto

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good hotel
I had a great room with a terrace

8/10 Bueno

Nicolas, Fontainebleau

Le gustó: Limpieza y comodidad de las habitaciones
Près de la gare dans une rue très passante, mais pas vraiment de bruit dans la chambre. Terrasse de la chambre agréable. Petit déjeuner correct.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel is in a good location - close to the central station in Napoli. Breakfast was also good and the folks on the reception were nice but the room was not very comfortable (although it is fine for a shorter stay).

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones

6/10 Aceptable

Susan, New York

terazzo stupendo camera 3
I stayed in this hotel three nights. It is close to Napoli Centrale, the breakfast worked, but the view from the terazzo was amazing. Definitely satisfied with my stay!

8/10 Bueno

KAI WING, hong kong

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
kelvin lai from hong kong
It is convenient because it is close to Napoli Central Railway station as well as many bus stop , tram stop, restaurant, stores, etc. However, the city centre is too dirty and the environment outside the hotel is not in order. The staffs are very professional and helpful. The food of the breakfast provided is simple and basic. If more options are provided, it will be much better.

8/10 Bueno

Ali, Lübeck

Le gustó: Limpieza y servicio y personal
Hotel in unmittelbarer Lage zum Hauptbahnhof
Ich habe drei Nächte in dem Hotel übernachtet, einen Tag habe ich einen Ausflug nach Pompeij und auf den Vesuv unternommen (sehr zu empfehlen, sollte man allerdings auf eigene Faust machen - ist einfach und deutlich günstiger als die Angebote von dubiosen Veranstaltern), einen Tag stand dann die Altstadt auf dem Programm, hier ist die "Underground-Tour" zu empfehlen, das Essen in den Restaurants ist sehr lecker und zudem auch äußerst preiswert.

6/10 Aceptable

Brandon, Idaho, USA

It was very cheap, so pretty much worth the price.
It's nice that the hotel is right next to the main train station. So if you're looking for a cheap place to stay in that you'll be leaving to visit the surrounding cities (Pompeii, Amalfi, Sorrento) or islands (Ischia, Capri) then this place is for you. However I will provide a warning in the following paragraphs: The maid who cleaned our hotel room must have smoked in it moments before us arriving because it smelled like fresh smoke in there, and the cigarette butt was left in the toilet. Not so classy. The hotel service was not so personal and didn't do much when we brought up problems. The wifi they offered kept disconnecting during very important times when I needed it (upon arriving to Italy my card wasn't working and I needed to contact my bank), I asked the receptionist at the front desk if he could look into it and he just shrugged his shoulders and said he didn't know what to do about it. Not much help. The neighborhood is definitely sketchy. Watch out for pickpockets, my wife's phone got stolen out of my backpack and I didn't feel a thing. I've lived in bad neighborhoods where these kind of things happen a lot so I am quite aware and take good precautions but these guys are really really good. There are guys at every other corner selling a stolen cell phone too. There was also mold in the shower. However, it wasn't all bad. The breakfast was good and the breakfast staff was very nice.

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
Close to the train station but a bit of a walk from the city center. The area around The hotel is dirty and unpleasant, but so is all of Naples. Nice staff, decent breakfast buffet. The room smelled like cigarettes even though we had requested a non-smoking room. Most of the smell disappeared afternoon keeping the balcony door open though.

10/10 Excelente

Eymy Linn Celeste, milano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
disponibilità!!!!
Mi sono trovata davvero bene sarà il mio hotel per le mie prossime vacanze a Napoli. Grazie di tutto ragazzi!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Meget venligt personale og valuta for pengene
Prisen taget i betragtning, var det et virkelig fint hotel, der ligger et par minutters gang fra hovedbanen og ca 15 minutters køretur fra lufthavn. Meget, meget venligt og hjælpsomt personale. Dejlige terasser. Sengen var ikke alt for god og belysningen elendig og ikke ligefrem romantisk :)

10/10 Excelente

Cameron, Ft Collins, Co USA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very happy with our stay
My daughter & I stayed at Hotel Garden for two nights. We had a corner room on the 6th floor with a balcony and great cross breezes. The room was big & comfortable. The shower had great pressure & plenty of hot water. The sizable breakfast buffet was an awsome start to our days of touring Naples. The location is very convenient, it is only about a 5 minute walk to the train station where you can also pick up buses & the metro as well as the local train to Pompeii. The area around the train station is a little rough but not as bad as I expected after reading other descriptions. Staff at the hotel were very friendly & helpful. We would definitely stay there again!

4/10 Malo

Claudio Rocco

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff extremely friendly and room very clean! For the price it was perfect!

6/10 Aceptable

Augustine V., Missouri City, TX

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Vacation and day trip to Pompei and Mt. Vesuvius.
We stayed two nights at this hotel. We arrived late on Saturday afternoon and the streets were littered with trash. The bins on the square were overflowing. The hotel had rooms on the top two floors only. The balcony was almost bigger than the room. The balcony provide beautiful views of Naples (Napoli). The room was ok, no English speaking channels on the tv, bathroom had a musty smell, and the shower was so small you have to shut the water off and open the doors to scrub your feet. A very nice breakfast was served on the seventh floor with a rooftop dining area with beautiful views. Desk clerk helpful with excursions and restaurant suggestions.

4/10 Malo

Jane, Yorkshire

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Dated Hotel in a downtown area
Very small and dark reception/ bar area. Stayed on sixth floor in economy double. Window in room opened onto a corridor, again dark. Room decor dated, bed cover stained. Bathroom basic with dirty tile grouting. Breakfast simple continental with cheap tasting croissants and coffee, did not wish to try the cheese or ham slices. Open roof terrace. Stayed one night to be close to airport for early flight, was kept awake till early hours by people packaging large parcels of who knows what with bubble wrap and tape, banging and dragging things up and down the corridor! The Hotel served its purpose but would not return.

6/10 Aceptable

Marie-edmée

Le gustó: Servicio y personal

8/10 Bueno

giuseppe, crotone

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
pulito e tranquillo
sono diverse volte che soggiorno al garden e mi sono trovato sempre bene....personale molto disponibile e camere in buone condizioni e pulite

8/10 Bueno

jampong, canada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location and spacious room
After cramp up at a tiny room in Roma, this hotel is pretty decent for the budget. Location is about 5 min from the train station. staff are friendly, breakfast is ok. We have a room with a balcony so it's pretty nice. One con is its noisy at night

8/10 Bueno

jampong, canada

Le gustó: Servicio y personal
Good location and spacious room
The hotel is 5 min walk from the train station. We got the room with a terrace, it's nice but noise at night. Breakfast is okay. Good value hotel👍