Dear Elena,Thank you to dedicate your time to share your comment for your recent visit to Naples.We are sorry to learn that your stay was not up to your expectations, please accept our deepest apologies. We hope you could have seek for assistance to our on-site staff for a more comfortable option for you, nontheless we would like to assure you that your comments have been shared with the whole staff in order to mantain, improve and exeed our levels of quality and serviceWe truly hope that you will provide us with a second chance to enjoy our usual standard level.Sincerely,

Dear Pedro,Thank you so much for choosing to stay with us at royal Contnental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back again one day.Sending you our best wishes,

Dear Berta,Thank you for your gracious review. We are thrilled to know that you enjoyed the stunning views, delicious breakfast featuring a variety of local products, and experienced agreeable and professional service from our staff. Your satisfaction is our utmost priority and we look forward to welcome you again in the future.Sincerely,

Dear Ioram,Thank you so much for choosing to stay with us at royal Contnental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time.We very much hope to welcome you back again,

Dear Sofia,Thank you for choosing the Royal Continental in Naples and for sharing your experience with us and all our readers.We regret that the room in which you stayed, on this occasion, did not live up to your expectations, although our property, with more than 300 rooms all differents per category and views, has undergone a complete, thorough renovation, affecting all rooms and suites, it remains an historic buidling and therefore elegantly traditional.We regret that you did not appreciate the breakfast service served at the buffet, we will gladlyshare your comment with the Food & Beverage Team for the right improvement actions to which, we continuously aim. Your notes about the TV and wifi are, likewise, being investigated and shared with the relevant department for prompt resolution.We hope to welcome you again soon so we can regain your trust and show you our true level of hospitality.We are at your complete disposal for any further assistance,Sincerely,

Gentile Eleonora,Grazie mille per aver dedicato il Suo tempo a condividere la sua esperienza con noi. Ci scusiamo sinceramente per l'esperienza che ha avuto durante il suo soggiorno presso il nostro hotel. Come comunicato anche personalmente dal nostro staff, vogliamo rassicurarla che le sue osservazioni sono state prese in considerazione per le giuste azioni correttive. La soddisfazione dei nostri ospiti è di fondamentale importanza per noi e ci dispiace sinceramente di non aver soddisfatto le sue aspettative.Speriamo comunque che l'attenzione dimostrata dal management, ed il gesto commerciale offerto, siano stati apprezzati e possano contribuire a riacquistare la Sua fiducia.Cordialmente,

Gentile Santo,Grazie per il gentile feedback. Siamo lieti che abbia apprezzato la struttura e che abbiate trascorso un piacevole soggiorno presso di noi. Speriamo di darLe il benvenuto nuovamente in futuro,A presto,

Dear Albert,Thank you so much for choosing to stay with us at Royal Continental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us and we very much hope to welcome you back again one day.Sending you our best wishes,

Dear Sarah,Thank you so much for choosing to stay with us at royal Continental Hotel and for taking the time to leave your review. It brings us immense joy to learn that you had a delightful experience during your time with us. We sincerely hope to have the pleasure of welcoming you back in the future.Sending you our best wishes,

Gentile Paola,La ringraziamo per aver condiviso il suo feedback sulla sua recente esperienza presso il nostro hotel.Siamo sinceramente dispiaciuti di apprendere circa gli inconvenienti che ha riscontrato. La pulizia è una priorità assoluta per noi e ci scusiamo sinceramente, nonostante questo non sia il nostro solito standard, le assicuriamo che il suo commento è stato condiviso per garantire che tali inconvenienti non si ripetano in futuro.Ci auguriamo che il resto del suo soggiorno sia stato piacevole e che possiamo avere l'opportunità di accoglierla nuovamente per offrirle un'esperienza indimenticabile.Cordiali saluti,

Gentile Federica,Desideriamo esprimere la nostra più sincera gratitudine per la sua lusinghiera recensione riguardante la nostra proprietà.Siamo estremamente felici di apprendere che ha apprezzato l'armoniosa fusione tra la storia della nostra struttura e gli elementi moderni e innovativi che offriamo. È un grande onore per noi sapere che la nostra posizione privilegiata, la comodità della posizione ed i nostri servizi siano stati di Suo gradimento.Saremo entusiasti di poterla accogliere nuovamente presto in futuro.Con i migliori saluti,

Buongiorno Valerie!Thanks a lot for your comment! We are very happy to have satisfied all your expectations. We work hard every day to make your stays unforgettable.We will be more than happy to see you again as soon as possibile!

Dear Luis,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our wonderful location and breathtaking views. However, we sincerely apologize that your experience did not meet your expectations. Your satisfaction is of utmost importance to us, and we regret any disappointment you may have experienced.Please be assured that we have shared your valuable comments with the relevant departments for further review and improvement. Regarding our eco-sustainability policy, we apologize if there was any misunderstanding regarding the operation of the A/C system, which functions properly only when the balcony doors are tightly closed.We hope that you had the opportunity to seek for assistance from our on-site staff during your stay, as they are always available to assist with any concerns or queries you may have.We sincerely hope to have the opportunity to welcome you back in the future, regain your trust, and provide you with a truly memorable experience.Best Regards,

Dear MasaoThank you so much for choosing to stay with us at royal Contnental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us and we very much hope to welcome you back again one day.Sending you our best wishes,

Gentile Adele,Grazie per aver condiviso la Sua esperienza presso il nostro albergo. Siamo lieti di sapere che ha apprezzato la nostra colazione ed i nostri comfort, nonché la professionalità del nostro staff. Speriamo di darle il benvenuto nuovamente in futuro e di offrirle un'altra piacevole esperienza.Cordiali saluti,

Dear Sandro,Thank you so much for choosing to stay with us at royal Continental Hotel and for taking the time to leave your review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back again one day.Sending you our best wishes,

Gentile Cas,La ringraziamo per aver dedicato alcuni minuti del Suo tempo per condividere le Sue parole di apprezzamento riguardo la sua esperienza presso il Royal Continental.Siamo felici di sapere quanto abbia trovato tutto di Suo gradimento.Nella speranza di nuovamente dare il benvenuto al più presto, Cordialmente,

Dear Helmut,Thank you so much for choosing to stay with us at royal Contnental Hotel and for taking the time to leave your beautiful review. We are so pleased to hear you had a lovely time with us – We very much hope to welcome you back again one day.Warm Regards

Gentile Virginia,Grazie mille per il tempo che ha dedicato a lasciare un commento circa il Suo ultimo soggiorno con noi! La Sua soddisfazione è per noi fonte di grande orgoglio e non vediamo l'ora di poterla accogliere nuovamente.Cordiali saluti,

Dear Abdolreza, Thank you for taking the time to write this review and for providing us with your feedback regarding your most recent stay at the Royal Continental Hotel in Naples. We are really sorry to hear just now about your inconvenienes, please accept our sincerest apologies.We hope you had the chache to ask for our assitance as we are keen to find prompt solution during our Guest'stay. Please do not hesitate to contact us for any further investigation on your comments. Sincerely,

Dear Alien,Thank you for taking the time to share your feedback with us. We are delighted to read you high score! However, we are truly sorry to learn that your overall experience did not meet your expectations, and we apologize if we fell short in any way. We would like to point out that regarding our eco-sustainability policy and the functioning of the A/C system, please note that it operates effectively only when the balcony doors are tightly closed. We apologize if this information was misleaded.Our staff is always available to assist guests, and we encourage you to reach out for assistance during your stay.We sincerely hope for the opportunity to welcome you back to providing you with a memorable and enjoyable stay.Best Regards,

Dear Giuseppe,Thank you very much! It's a great pride for us reading your words! We look forward to welcoming you again soon.Best regards,