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Opiniones de Somatel Nashville Airport Hotel

2 out of 5
Somatel Nashville Airport Hotel
420 Metroplex Dr, Nashville, TN

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 57 de 550 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 76 de 550 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 106 de 550 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 109 de 550 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 202 de 550 opiniones" "

5.0/10

Limpieza

5.8/10

Servicio y personal

4.2/10

Servicios

4.6/10

Condiciones de la propiedad

4.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Carlos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dos cosas reserve una recamara con cama King Size y la cama nada que ver con lo que reserve y también se supone que teníamos desayuno incluido y tampoco no había desayuno. Pero aparte de esos inconvenientes me pareció bien.
Se hospedó 1 noche en marzo de 2024
Respuesta de SAM, el 5 abr. 2024
Thank you for your response.

2/10 Terrible

José

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Rony

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El peor lugar para quedarse en Nashville, barato pero feo
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Luis

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy descuidada y sucia, las instalaciones no son como aparecen en la publicación
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Yankiel

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mala atencion del que esta a cargo del hotel.
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Nestor

Se hospedó 2 noches en junio de 2022

10/10 Excelente

martha

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Están una buena ubicación
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Wuendy

Viaje en pareja
No le gustó: Limpieza
La foto del establecimiento no coincide su apariencia actual.
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Maria

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena atención
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

ma

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
No me gusto
Se hospedó 2 noches en septiembre de 2021

4/10 Malo

crisrian

No le gustó: Limpieza, servicios, condiciones de la propiedad
La habitacion estaba decente.
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Jhonny

Se hospedó 1 noche en agosto de 2021

4/10 Malo

Bobby

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
To say my expectations were not met would be an understatement. There is not even a lobby, much less a banquet room for the "free hot Breakfast". Additionally, the swimming pool was empty with no evidence that it was even being repaired. To top everything off, this hotel is directly on the flight line for departing aircraft from the airport. The room was clean enough, but the phone was not functional. Not the experience I expected, to say the least! I DO NOT recommend this hotel!
Se hospedó 3 noches en abril de 2024

2/10 Terrible

judy, madasionville

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I was very surprised it was listed thru expedia. We did not spend the night
Se hospedó 1 noche en abril de 2024

4/10 Malo

Donald, Goshen

Viaje en pareja
Bathroom vanity had been updated but the rest of the unit was filthy and in disrepair.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Christina

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely dirty. Felt very unsafe. Outside and inside room was awful! We stood outside and talked through a dirty window to check in. Urine smell on second floor landing. Scum and filth all around bathtub. Floors weren’t washed, things weren’t wiped down. Pool was emptied and had trash in it. Broke down vehicles without license plates in parking lot. Sketchy people hanging in stairwell. Hair in toilet. We refused to stay the night. Had to lose one night charge but I would take the hit to get out of there as fast as I could.
Se hospedó 4 noches en abril de 2024

4/10 Malo

Adam

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Door didn't fully close or lock. People pacing around hotel knocking on our door
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Emmanuel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall good experience
Se hospedó 2 noches en abril de 2024

4/10 Malo

Tevon

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Check in was fast and easy. Great. Room was questionable. The bed was hard(i can get over, its a motel), there were holes in the wall near the floor along the wall behind the bed like they were redoing the baseboards but never finished(questionable). There were hairs EVERYWHERE, on the bed sheets, blanket, in the shower. The rooms were not very sound proof because i could hear people banging on the walls all night, literally. OH AND the stupid smoke detector was beeping every few minutes the entire night because they apparently cant be bothered to check the batteries. It was convenient to be so close to the airport but thats really the only good thing i have to say about the place.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Joshua

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Pretty dingy and stinky. Sure was glad to only have to stay a few hours.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Natasha

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
There was a hole in the wall, there was dirt and a brown splashed substance all over some of the walls. The floors were not clean and there were leftover smashed bug bits on the wall and a broken plug cover with wires outside of the wall.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Matthew

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t know why this place is rated high on Expedia. It’s not a safe place to be. A tenant tried to sell me meth while I was unloading my car. Sketchy people in parking lot, tv and heat don’t work. This place should be condemned. Expedia has to take responsibility for promoting this place. Someone is going to get killed

10/10 Excelente

Brittney

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de SAM, el 5 abr. 2024
Thank you for your response.

2/10 Terrible

Trevor

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room smelled like it was just painted, and had dust all over the room. No Tv remote, puke all over the parking lot. Bed frame had spill marks all over it. Was pretty disgusting.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Alfonso, carolina

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
No the best option
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Angellina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Maylasia

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Maylasia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
To my front office friends :)
Its always great rverytime i stay here. The office staff are so nice to me. They work with me if i ask them to. Overall its a nice hotel. Its an old building its gonna have its flaws and thats ok because it shows character and history
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Quindarius

Le gustó: Servicio y personal y comodidad de las habitaciones
Not bad
Not bad as the reviews but could be better very good check in service the guys are awesome!
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Alexandria

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Michael

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
There was girls hanging from the rail when I pulled up. Checked in the guy was nice. Went to my room there was no lightbulbs in the the lights, bathroom had a nasty smell and the comforter had a cigarette hole in it. The nastiest part of it the sheets had stains on it. I couldn’t find the remote to the tv either! Not a clean place at all!!! We left and stayed at another hotel!
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Franklin

No le gustó: Servicio y personal y condiciones de la propiedad
Let’s see, when I checked in a man with a gun in his waistband was standing behind me. When I confronted him of it he said I’m sorry i didn’t know it was showing. Wow. There was feces in the stairwells, exposed live wires in the bathroom, and cigarette burns in my blanket. The pool was drained. The parking lot was covered in hazardous waste/stains. Extreme public safety concern at this place.
Se hospedó 8 noches en octubre de 2023

8/10 Bueno

Jen

Le gustó: Servicio y personal
No le gustó: Servicios
They were friendly but it’s just your average hotel
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Tosca

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mold
Mold. Everywhere. Bugs in the room, could see shoe tread marks, disgusting
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

RAVI TEJA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dirty rooms worst maintenance no pool no breakfast. Worst staff and services.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Kerine

No le gustó: Limpieza, servicios, condiciones de la propiedad
I didn't not stay as i was a single female traveling and miss my connection flight. The uber that took me there ask how i heard about this place, i told him Expedia. He told me the area was not safe and as i drove up i saw why he said so, the front desk agent spoke to u from a cage. I told him to cancel the room as i felt scared. They wont give me back my money for a room a book for less than 30 minutes. The driver took.me right back to the airport and told.me to try a safer hotel close by.he told me he couldn't not leave me because he know it's very dangerous in that area.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Derek

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Terrible place. Do not stay here. The rooms were filthy and the place is unsafe
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Amy

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Room was run down all around, smelled terrible, spiderwebs everywhere, floors were filthy (my socks were black after walking around for a few minutes. Shower head was basic. The bed however was surprisingly comfortable and there was a mini fridge and a microwave. If you're not big on esthetics, its definitely a place to crash for the night.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Charles, Shellsburg

No le gustó: Condiciones de la propiedad
This place is a dump. Had to switch rooms due to deadbolt slot being stuffed with paper stopping deadbolt from closing fully. Woke up to tapping on the door from sketchy guy with picture of girl on his cell phone. Area littered with deadbeats.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

angel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dont stay here!!
The hotel was horrible. The check-in was from behind a metal screen. Our room was filthy and our TV didnt work. Ill never stay here again
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Linda

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Diana

It was disgusting. I had to to kill several roaches. Behind my bed there was condom wrappers and beer cans, and the staff is incredibly rude and yells at you in another language.
Se hospedó 2 noches en agosto de 2023

4/10 Malo

Alysia

No le gustó: Limpieza y condiciones de la propiedad
Bait & Switch
Stayed one night. Booked it from Hotels.com, placed looked nice and included breakfast with the price. Place isn’t like photos. Guy at window who checked us in was nice but when I asked where and what time breakfast was he said there's no breakfast. I said my reservation included it, he said sorry no breakfast. Gave me 1 room key for 2 ppl instead of 2. Room was dirty and tore up, nothing like photos when booked. Blanket had blood or some red stain on it, found a hair in bed when pulled sheets back. While loading car to check out police were there for some reason in the main office.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Caleb

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Albert

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Disappointed
Room was not very presentable. Walls and ceiling looks like it is being repaired or needs repairs. Faucet was not wiped clean. Some decor was modern and nice, but doesn’t compensate for the flaws. Not worth the price, will not be back.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Jillian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Emily

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disgusting
Everything in the room was dirty and stained. There was a group of homeless people behind the hotel. I felt very unsafe.
Se hospedó 2 noches en julio de 2023

4/10 Malo

Glenn

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023