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Opiniones de Best Western Plus Music Row

3.5 out of 5
Best Western Plus Music Row
1407 Division Street, Nashville, TN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 1253 de 1978 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 460 de 1978 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 135 de 1978 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 59 de 1978 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 71 de 1978 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Addiel

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relation Management, el 6 feb. 2024
Hi Addiel,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 Excelente

Carlos, Miami

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relation Management, el 29 dic. 2023
Hi Carlos,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excelente

Viviana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relation Management, el 28 nov. 2023
Hi Viviana,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien servicio bueno muy buen lugar para pasar la noche
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relation Management, el 18 sept. 2023
Hi Manuel,Thank you for your wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience during your stay with us. It's our goal to provide exceptional service and a comfortable environment for our guests, and we're delighted to know that you found everything to be very good. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excelente

Velkyta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encanto todo muy limpio
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relation Management, el 7 jun. 2023
Hi Velkyta,Maintaining a high level of cleanliness is a top priority for us, and we're glad that it met your expectations. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another exceptional stay.

8/10 Bueno

fabiola

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022
Respuesta de Manager, el 11 nov. 2023
Hello fabiola,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you had an overall pleasant experience with us. We apologize for any inconvenience you may have encountered during your stay and encourage you to reach out to our management team directly to discuss your concerns further. We value your feedback and strive to continuously improve our services.

8/10 Bueno

Victor M.

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Visita a Nashville
Estancia cómoda, con un servicio impersonal en una ubicación que parecía mas céntrica de lo que resulto.
Se hospedó 1 noche en junio de 2021
Respuesta de Thank you for choosing to stay at our property. , el 14 jun. 2021
Thank you for choosing to stay at our property.

10/10 Excelente

Angel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was very friendly and helpful period wonderful breakfast we would stay here again
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Myra Lisa

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in and out. Very comfortable beds. Beautiful dog park and pool view. Loved it.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 3 may. 2024
Hi Myra,Thank you for sharing your positive feedback about the easy check-in and check-out process, comfortable beds, and the beautiful dog park and pool view. Ensuring a comfortable and enjoyable experience for our guests is important to us, and we're thrilled that you loved your time with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit in the future!

10/10 Excelente

Meagan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In walking distance of a few great restaurants.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 3 may. 2024
Hi Meagan,We're pleased to hear that you enjoyed our convenient location within walking distance of great restaurants! Providing easy access to dining options is important to us, and we're glad that you had the opportunity to explore the area. Thank you for choosing to stay with us, and we hope you'll visit us again soon for another enjoyable stay!

10/10 Excelente

Viktoryia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 2 may. 2024
Hi Viktoryia,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 Excelente

Clo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was fine.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 30 abr. 2024
H Clo,Thank you for your feedback! We're glad to hear that everything was fine during your stay with us. Ensuring a pleasant and comfortable experience for our guests is our goal, and we're pleased that you had a positive overall experience. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property in good location, Pleasant staff and great breakfast, Will stay here next time in Nashville.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 30 abr. 2024
Hi Timothy,Thank you for your wonderful feedback about your recent stay with us! We're delighted to hear that you enjoyed our property's location and found it to be nice and conveniently situated. We're also pleased that you had positive interactions with our staff and enjoyed our breakfast offerings. Providing excellent service and delicious breakfast options is important to us, and we're thrilled that we met your expectations. Thank you for choosing our hotel, and we can't wait to see you again soon!

10/10 Excelente

Bruce, West Boylston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable place to stay. Easy access to areas around Nashville
Se hospedó 4 noches en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Bruce,We're thrilled to hear you found your stay comfortable and enjoyed the convenience of our location for exploring Nashville. Your feedback is greatly appreciated - we hope to welcome you back again soon for another wonderful stay!

10/10 Excelente

Peter

Viaje en grupo
Nice stay for the money
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Peter,We appreciate your feedback and are pleased to hear you found value during your stay. Your satisfaction is important to us, and we hope to welcome you back for another pleasant experience.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
... ... ...
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 28 abr. 2024
Hello Nicole,We appreciate you taking the time to share your feedback with us. Please feel free to contact our management team directly to address any concerns you may have from your recent stay. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 28 abr. 2024
Hello Robert,We are delighted to hear that you enjoyed your stay with us! If you have any feedback or suggestions for us, please feel free to share them with our management team. Thank you for choosing to stay with us!

10/10 Excelente

Russell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very good! More than I expected for the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 24 abr. 2024
Hi Russell,Thank you for your feedback. We're thrilled to hear that you had a positive experience during your stay with us and that our offerings exceeded your expectations, especially considering the price. Ensuring that our guests receive excellent value and service is important to us, and we're delighted that you found everything to be very good. We appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay.

10/10 Excelente

Ruben

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service by Sammy !
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 24 abr. 2024
Hi Ruben,Thank you for your feedback. We're thrilled to hear that Sammy provided you with great customer service during your stay. Ensuring that our guests receive exceptional service is our top priority, and we're delighted that Sammy went above and beyond to make your experience memorable. We will be sure to pass along your kind words to Sammy and the rest of our team. Your feedback is invaluable to us, and we appreciate you taking the time to share your positive experience. We value your patronage and hope to have the pleasure of welcoming you back for another stay.

10/10 Excelente

Sue

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 23 abr. 2024
Hi Sue,Thank you for your kind feedback regarding our staff. We're delighted to hear that you had a positive interaction with our team during your stay. Ensuring excellent customer service and hospitality is a priority for us, and we appreciate your recognition of our staff's efforts. We value your patronage and look forward to welcoming you back for another enjoyable stay.

10/10 Excelente

zulin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place.
Respuesta de Guest Relation Management, el 22 abr. 2024
Hi Zulin,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a nice place. Your satisfaction is important to us, and we're thrilled that you had a pleasant experience during your stay. We look forward to welcoming you back for another enjoyable visit.

6/10 Aceptable

Gabrial

Le gustó: Limpieza y servicio y personal
Was okay.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 22 abr. 2024
Hi Gabrial,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excelente

Ty

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and breakfast!
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 20 abr. 2024
Hello Ty,We are thrilled to hear that you enjoyed the service and breakfast during your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another wonderful experience.

10/10 Excelente

Linda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was great! All the staff friendly and helpful.
Se hospedó 6 noches en abril de 2024
Respuesta de Manager, el 20 abr. 2024
Hello Linda,We appreciate your positive feedback on our breakfast and our staff's friendliness. It's wonderful to hear you had a pleasant experience during your stay. Should you have any future needs or concerns, please feel free to contact our management directly.

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 20 abr. 2024
Hello Linda,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience at our hotel.

10/10 Excelente

Johnelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 19 abr. 2024
Hi Johnelle,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

8/10 Bueno

SUZANNE

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The BWPlus was affordable and convenient. We didn't have a car so cannot speak to parking, however, its location is 2 blocks from The Gulch which is an upscale section of Nashville with some fancy shops & restaurants, and the nearest Old Town Trolley stop. Broadway was about a mile from the hotel or a short Uber ride. The mattresses were new firm Temperpedic which I like and pillows better than other places I've stayed. They cleaned the room everyday which I liked--and put in fresh linens and made the beds. Lots of options for breakfast; omelets, sausage, potatoes, biscuits, bagels, muffins, toast, a variety of cereals, yogurt, granola, Nutella and juices, tea and coffee. Plus bananas and oranges. I had a tough couple phone interactions w/front desk ppl, but when I arrived it was totally different and they were accommodating and nice. We took an Uber to the Grand Ole Opry--was about 15 minutes. Most Ubers arrived within 5-10 minutes and had no issues finding the property. The hotel is on Music row which has rows of recording studios. So if you want to grab a bit closely just walk a couple of blocks to the Gulch. There was a pub on the corner that looked really good but we never had the opportunity to try it out. Neighborhood seemed pretty safe to me. It is on a main drag and party busses pass by on Sat night. Next time, I would select a room on the backside of the hotel. Most noise stopped before mid-night. Comfortable stay. I would definitely stay there again.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 18 abr. 2024
Hi Suzanne,We're pleased to hear that you liked the location, especially being close to The Gulch and other attractions like Broadway and the Grand Ole Opry. We're glad that you found the new firm Temperpedic mattresses and pillows to your liking and that our housekeeping team kept your room clean and comfortable throughout your stay. It's also great to know that you enjoyed the variety of options available at breakfast. Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable stay in the future!

8/10 Bueno

Patricia

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower was awsome and the breakfast was wonderful; it had biscuits and gravy, sausage, yogurt, cereal, bagels, omelet, coffee, juices, fresh fruit😊 Everything was clean. They did charge $18.00 to park in the facility's parking lot. We were only here one night for doctor appointments the next morning. We would definitely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 18 abr. 2024
Hi Patricia,We're thrilled to hear that you enjoyed our awesome shower and wonderful breakfast during your stay! Providing a delightful experience, from our amenities to our dining options, is important to us, and we're delighted that we met your expectations. We appreciate your feedback regarding the parking charge. We understand that this additional cost may have been unexpected, and we'll take your comments into consideration as we strive to enhance our guest experience. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excelente

Dan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 16 abr. 2024
Hi Dan,Thank you for your feedback! We're delighted to hear that everything was great during your stay with us. Your satisfaction is our priority, and we're thrilled that you had an enjoyable experience. We value your patronage and look forward to welcoming you back for another wonderful stay.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relation Management, el 16 abr. 2024
Hi Michael,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like everything
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relation Management, el 16 abr. 2024
Hi Donna,Thank you for your feedback regarding your recent stay at our hotel. We're thrilled that you enjoyed your experience with us and that everything met your expectations during your stay. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excelente

Terese

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, beds super comfy staff was awesome! Definitely recommend
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Terese,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our convenient location, comfortable beds, and exceptional staff. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

10/10 Excelente

Laura

Le gustó: Condiciones de la propiedad
Very clean rooms. Comfy beds
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Laura,We're pleased to hear that you found our rooms clean and our beds comfortable. Your feedback is important to us. If you have any further comments or suggestions for improvement, please feel free to contact our management team directly. We appreciate your patronage and hope to welcome you back in the future.

8/10 Bueno

Bradley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Bradley,We are delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive experience. Your feedback is truly appreciated. If you ever find yourself in the area again, we would love to welcome you back for another great stay.

10/10 Excelente

David

Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 2 may. 2024
Hi David,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was nice Was surprised to be charged for parking Seemed clean and everything worked as it should
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 12 abr. 2024
Hi Michael,Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're pleased to hear that you found our property nice, clean, and well-maintained, and that everything worked as expected during your stay. We understand the importance of transparent pricing, and we appreciate your feedback on this matter. We will review our policies to ensure that parking charges are clearly communicated to our guests in advance. Thank you for staying with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Lorna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel served the best breakfast I have ever had at a hotel. It is well maintained, clean, comfortable and convenient. A very good price too.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 11 abr. 2024
Hi Lorna,Thank you for your wonderful feedback about your recent stay with us. We're thrilled to hear that you enjoyed the best breakfast ever at our hotel! Providing delicious and satisfying breakfast options for our guests is a priority, and we're delighted that you had such a positive dining experience. We're also pleased that you found our hotel to be well maintained, clean, comfortable, and convenient. Ensuring a pleasant and enjoyable stay for our guests is our goal, and we're glad that we met your expectations. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excelente

Kate

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation Management, el 30 abr. 2024
Hi Kate,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.

6/10 Aceptable

tony

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The breakfast was the best! Rooms were noisy: toilets flushing etc. Air conditioner was at full blast and fan couldnt be turned down. Tv channel surfing bizarre.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 10 abr. 2024
Hi Tony,Thank you for sharing your feedback about your recent stay with us. We're delighted that you enjoyed our breakfast offerings and appreciate your positive comments in that regard. Please know that your concerns have been shared with our maintenance and housekeeping teams to address the air conditioner settings and noise levels in the rooms. We will also look into the TV channel surfing issue to ensure a smoother experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

10/10 Excelente

Johnny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good price and convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 9 abr. 2024
Hi Johnny,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you found our pricing to be reasonable and our location convenient for your needs. Ensuring that our guests have a comfortable and enjoyable experience at a fair price is important to us, and we're glad that we met your expectations during your visit. Thank you once again for choosing our hotel. We look forward to welcoming you back for another pleasant visit in the future.

4/10 Malo

vickie

Viaje en pareja
No le gustó: Servicio y personal
Friday night was loud and kept up all night with slamming doors and loud young people. Multiple calls to the front desk
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 9 abr. 2024
Hi Vickie,Ensuring a peaceful and comfortable environment for all our guests is our priority, and we regret that we fell short in this regard. Please rest assured that we take your feedback seriously, and we will address this issue with our team to ensure that appropriate measures are taken to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful stay during your next visit.

10/10 Excelente

Edward, Byron Center

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed for four nights and found it to be a very nice place to stay. It was clean and the staff was very nice! We would stay there again for sure. I can't think of anything I did not like about our stay there. We walked downtown and all around each day and everything was convenient for us. We walked allot about 17 mikes each day. But if you do not like to walk or cannot they have a great parking situation and easy access to public transportation. Cab train Uber etc. We liked it!
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relation Management, el 8 abr. 2024
Hi Edward,Thank you so much for choosing to stay with us and for taking the time to share such positive feedback about your recent four-night stay. We are thrilled to hear that you had a wonderful experience with us and that you found our hotel to be clean and our staff to be very nice. It's also fantastic to hear that our location was convenient for you to explore downtown and that you enjoyed walking around the area. We appreciate your mention of our parking options and accessibility to public transportation for guests who prefer other modes of travel. Thank you once again for choosing our hotel. We look forward to welcoming you back for another fantastic stay!

10/10 Excelente

Jason

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 10 abr. 2024
Hi Jason,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excelente

Caroline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beds were super hard but otherwise good stay. $20 to park there and breakfast included.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 8 abr. 2024
Hi Caroline,Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We are pleased to hear that you had a good stay overall and that you found our breakfast offering to be included in your stay. We understand that everyone has different preferences when it comes to mattress firmness, and we regret that ours did not meet your expectations. Your feedback is important to us, and we will certainly take it into consideration as we strive to improve our guests' comfort. Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Kelsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 8 abr. 2024
Hi Kelsey,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excelente

Gretchen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Visiting Nashville for the first time with my 33 year old daughter. We both enjoyed our stay tremendously. Everyone at the hotel was very helpful and there was complimentary coffee all day long and the complimentary breakfast was wonderful. Something for everyone. Our plane was delayed so they even allowed us a slight later checkout time. I would definitely stay here again
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relation Management, el 9 abr. 2024
Hi Gretchen,Thank you for choosing to stay with us during your visit to Nashville and for sharing your wonderful feedback about your experience. We are delighted to hear that both you and your daughter enjoyed your stay tremendously. Providing exceptional service and ensuring our guests' satisfaction is our top priority, and we are thrilled that our team was helpful and accommodating during your visit. We are also pleased that you appreciated our complimentary coffee service throughout the day and enjoyed our breakfast offerings with something for everyone. Thank you once again for choosing our hotel. We look forward to welcoming you back for another wonderful stay in the future.

8/10 Bueno

Lisa

Viaje en grupo, Viaje de negocios
Room was clean and recently updated. Breakfast was good with healthy options. Some issues with cleanliness in the breakfast area one of our days - dirty coffee cups, dirty tray they were on and a hair in the gravy. Other than that all was good and well cared for .
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Lisa, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the clean and updated room as well as the breakfast options. We appreciate your comments regarding the cleanliness in the breakfast area and will address this with our team to ensure a consistently positive experience for all guests.

6/10 Aceptable

Carrie

Viaje familiar
Le gustó: Servicios
This hotel had a good breakfast option with custom omelets. Large breakfast seating area. Hotel room felt claustrophobic with the closet shelving. Suggest adding a mirror to bar area to allow it to double as a vanity. Didn't feel walkable to Broadway. But overall experience was good.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Carrie, We appreciate your detailed feedback on our breakfast and seating area. We value your suggestions for improvement regarding the in-room shelving and a mirror in the bar area. Your perspective on the desirability of our location is noted, and we're pleased you had a good overall experience with us.

6/10 Aceptable

Mohit

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Mohit, We appreciate you staying with us! If you have any feedback you'd like to share, please reach out to us so we can ensure a better experience for your next visit.

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The proximity to what I wanted to see and do was convenient for me.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Dan,We are pleased to hear that our hotel's location was convenient for your activities. Your feedback is valuable to us as we strive to offer a memorable experience for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.