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Opiniones de Courtyard by Marriott Nashville Goodlettsville

3 out of 5
Courtyard by Marriott Nashville Goodlettsville
865 Conference Drive, Goodlettsville, TN

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 612 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 270 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 1000 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Pedro Ernesto

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The hotel was a good but the employees at the frontdesk should take some customer service courses. They are not gentle at all and it seems that they don't care about the visitors. Also, there wasn't toothpaste in the room and they didn't have any to provide. However, the room was very nice and clean.

10/10 Excelente

Dave

Le gustó: Servicio y personal y condiciones de la propiedad
Great stay.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Kelly, Elmwood Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice & clean
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Aaron

Le gustó: Limpieza y condiciones de la propiedad
Very decent stay for the price. We had a kings suite and it was great. A lot of room.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean, quiet area
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

MELISSA ANN

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kandice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Joe

Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff is very friendly helpful and professional
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Stephanie Toni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Christopher

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

bradley

Le gustó: Servicio y personal
Needs an update. Carpet stained and looks worn down.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay - even better food!
Great stay - room was clean, pool is a bit musty and rusty, but worked ok for the kid. The best part was the bistro that has a bar at night and the breakfast options were amazing. The chef was great and meals were incredible! Will definitely be back!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
The hotel was very clean, smelled wonderful, and was comfortable. Located in a very convenient area and surrounded by everything. The bed was perfect and we slept well. Look forward to our next trip and staying there.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Bridgette

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
Thanks so much the awesome review! We hope to see you again soon! Safe travels!

10/10 Excelente

jani

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
We're so happy you enjoyed your time with us! We hope to see you again soon! Safe travels!

8/10 Bueno

Faith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good stay in a convenient location
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
We're so glad we had the opportunity to be your host! We hope to see you again if your travels bring you back to Goodlettsville! Safe and happy travels!

10/10 Excelente

Ivan, Indianapolis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, good food, conveniently located. Was hoping for hot tub in pool area
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
Thanks again for choosing to stay with us! We hope to see you again soon!

10/10 Excelente

Keith

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
Thanks so much for that great rating! We'll be sure to share it with our staff and congratulation them on a job well done!

10/10 Excelente

Larry

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stY again if ever in the area!
Excellent hotel. Great staff and clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
We're so happy you had a pleasurable stay! Please remember us if your travels bring you back to our area! Stay and happy travels!

8/10 Bueno

Gennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Hotel room and hallways were not very clean. We also had to switch rooms three different times upon checking in due to first being put into a handicap room that we did not request (also numerous ants in the room) and then being put into a different room that wasn't ready for use as maintenance had the bathroom light fixture torn apart with the glass cover laying in the middle of the room
Se hospedó 1 noche en octubre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
We're so sorry we missed the mark during your stay, but we're thankful for your honest feedback. We'll be sure to share it with our property leaders in hopes that it is an isolated incident. We hope to have the opportunity to exceed your expectations if your future travels bring you back to Goodlettsville.

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
Thanks so much for the awesome rating! We'll be sure to share it with our team in celebration of a job well done! We hope to see you again soon!

6/10 Aceptable

Shakeela

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Maurice

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect spot to get away!!
Se hospedó 3 noches en octubre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
We're so glad you enjoyed your stay!Be sure to remember us if you find yourself back in the Goodlettsville area. We'd love to be your host again!

4/10 Malo

Andy

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
Oh no! It looks like we failed to exceed your expectations during your stay. Please reach out to our property leaders so that we can gather details to ensure that the proper protocols are in place to eliminate any disruptions for others in the future.We hope to have the opportunity to exceed your expectations during future stays in Goodlettsville.

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
WONDERFUL
I made a last minute reservation. The lady at the frint desk was extremely nice! Got me in my room very fast, no standing around waiting for service. The room was fabulous. Clean. The entire stay was wonderful! Will definitely stay again when im in Goodlettsville
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Excellent! Loved everything about the room and staff. Everyone was very friendly and helpful.
Se hospedó 3 noches en octubre de 2023
Respuesta de Jason, AGM Specialist, el 5 dic. 2023
Thanks so much for mentioning our staff in your review of our property. We'll be sure to share the details of your stay with them in our next employee meeting!

10/10 Excelente

Connie B

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy and clean
Great stay for our visit with family in Nashville. We were pretty much only there to sleep, but the room was very comfortable for what we needed. The bed was comfortable. The A/C worked well. We did not hear a lot of noise.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pretty standard Marriott experience. And by "standard" I mean high quality.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

corey

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Lack of scurity
I stopped at this hotel with my family while just passing through Tennessee. I parked my truck just before midnight and got up at 7:00 to hit the road again. In less than 8 hours we were there, thives stole over $7,000 worth of tools from my truck. With how much the dug through my truck and the ammount of items taken, they were there for quite some time. After calling goodlettsville PD, i went inside to see if there was any camera footage. This hotel has no cameras in the parking lot. The receptionist also informed me the parking lot lights hadn't worked for the last 4 days. While i understand the hotel "isnt responsible for lost or damaged property", the hotels lack of security is just enabling theives.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tonya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I will stay again.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

janet

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Joan

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

David, Cleveland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Price
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Jack

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The facility needs some repairs. The repairs needed are minor. I got a nice room on the third try. 1) the gardening staff sprayed the outside AC unit with pests sides
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Ashlee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet property. We attended an event in downtown Nashville and booked here because of the price. Short travel time to downtown but out of the city in a quiet area.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

John

No le gustó: Servicio y personal
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place but no breakfast included.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Marilyn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The great weekend!
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Violet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome service. My choice when the need arises.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

George

Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Dottie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very gracious and the room was very clean. I highly recommend
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Taylor L

Viaje familiar
Le gustó: Limpieza
Bed was comfy, pillows were thin. Light fixture was broken, plugs were loose snd things plugged in fell out. Night staff was polite, morning front desk person was rude. Beers left in fridge make me question how well things wrre cleaned. No breakfast included. Overall not worth the money
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Herman McCladdie, Tonya

Viaje de negocios
Did not have all my room
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The facility itself is nice, and your people are friendly and helpful. This review is based on a couple critical details. The Bistro burger was terrible - over cooked super dense hamburger with a stale bun - terrible for 15$. What a sad way to feed guests. Either prepare the food properly on site or don’t offer it. The U.S. restaurant industry seems to be in a downward spiral of poor quality and high prices - your establishment must make a much better effort here. Then there is the TV system - while we appreciated the live TV and free Showtime I was most excited to see the ‘casting’ option you now support. Unfortunately the instructions don’t work, with no response from tv.marriott.com hence no casting capability for us during our stay. We’ll check out knowing we didn’t get the full value of our travel dollars here.
Se hospedó 1 noche en junio de 2023
Respuesta de AGM, el 25 jun. 2023
Keith, Thank you so much for taking the time to leave feedback for our property. I will speak with our Bistro team to ensure they are upholding the standards set forth by Marriott.