We received no welcome packet to even get into our condo. Called for an hour straight with no answer, finally got one and was able to enter the condo. Placed smelled like an old folks home, sliding door didn’t work, couldn’t stand on the back deck (they have never cleaned it by the looks of it). Place came with 2 towels and that was it. The floors were DISGUSTING my friend had to reclean EVERYTHING. Of course in Nashville you aren’t going out all day and all night, after a late night you just want to lounge out. Would’ve been nice but there was NO WI-FI and barely any service. Couldn’t even watch tv since it was all streaming channels. Litterly watched QVC channel the entire time. Called multiple times and asked for an answer and they IGNORED ME THE ENTIRE STAY!!! When I called Victoria hung up and refused to answer my calls. Asked to be compensated for the horrible stay and oh guess what, still no response from them. Hands down worst stay! To make it better, this place was 1000% on the WRONG side of town. Sketchy people everywhere, my friend and I got followed back to the condo and there’s NO SECURITY ANYWHERE. 3 cars got broken into while we were there and the guy who followed us did it again. Seriously do yourself a favor and DO NOT BOOK WITH THIS TRASH COMPANY!!! STILL WAITING FOR A RESPONSE AND COMPENSATION!!!!