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Opiniones de Fairfield Inn & Suites by Marriott Nashville Downtown MetroCenter

2.5 out of 5
Fairfield Inn & Suites by Marriott Nashville Downtown MetroCenter
100 French Landing Dr, Nashville, TN

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 316 de 449 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 92 de 449 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 27 de 449 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 449 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 449 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
some confusion at the beginning supposedly my card was not accepted and then they recognized that they had done something wrong. in short very clean good service
Se hospedó 1 noche en noviembre de 2021
Respuesta de Roni - GM, el 21 dic. 2021
Eric, Thank you for taking time to review your stay. I'm happy to see that you enjoyed your time with us! I appreciate your patience with my new Team Members. We look forward to seeing you the next time your travels bring you our way!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio muy buena ubicación Los desayunos están muy bien
Se hospedó 1 noche en marzo de 2020
Respuesta de Roni - GM, el 23 mar. 2020
Dear Guest, Thank you for taking time to review your stay. I'm thrilled to hear that you enjoyed your time with us! We look forward to seeing you the next time your travels bring you our way!

10/10 Excelente

Isabella Francesca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was perfect! The staff was so helpful and the rooms were clean. The shuttle drivers are the best!
Se hospedó 2 noches en mayo de 2024
Respuesta de Hamza - GM, el 13 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hôtel propre et accueillant. Déjeuner inclus très bien et le service de navette qui vous amène au centre-ville. Super
Se hospedó 4 noches en abril de 2024
Respuesta de Hamza - GM, el 1 may. 2024
Thank you for your review. We appreciate your business.

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hamza - GM, el 1 may. 2024
Thank you for your review. We appreciate your business.

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza y servicios
The shuttle was very nice. Friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Hamza - GM, el 28 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Taylor, Fairfield

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was good and parking was great compared to Nashville parking. The hotel and room was very clean and seems in good shape. I would stay here again
Se hospedó 2 noches en abril de 2024
Respuesta de Hamza - GM, el 28 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Gladys

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 3 noches en abril de 2024
Respuesta de Hamza - GM, el 22 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Bueno

Chung

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was okay
Se hospedó 1 noche en abril de 2024
Respuesta de Hamza - GM, el 29 abr. 2024
Thank you for your review. We appreciate your business.

8/10 Bueno

Susan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The roon was great. The staff excellent. My only problem was the garbage truck that woke me at 2:30 am and a huge semi beneath my window around 3am.
Se hospedó 1 noche en abril de 2024
Respuesta de Hamza - GM, el 14 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Travis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay! Madison at the front desk was amazing!! The shuttle to downtown was wonderful as were the drivers. Will definitely be back
Se hospedó 6 noches en abril de 2024
Respuesta de Hamza - GM, el 14 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place to stay. I would highly recommend this hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Hamza - GM, el 9 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Ericka

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel, breakfast was good! And very close to downtown!
Se hospedó 3 noches en marzo de 2024
Respuesta de Hamza - GM, el 5 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Dan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you are coming for a visit to see Nashville- especially Broadway and all it has to offer, this hotel has it ALL. As a hotel, the rooms, breakfast, and especially the bed, make it a great hotel. Add on the fact that it only charges $10 per night for parking AND has a free shuttle to bring you within a 4 mile radius(which includes the down town core) they have nailed it for a Nashville stop. We stayed for two nights. A must go, Jason Aldean Bar and the Broadway strip, Ryman Auditorium, but surprisingly wasn’t impressed with the Grand Ole Opre due to the cost of the tickets and Uber ride, the performance just didn’t cut it. Sad to say, but that’s what we felt.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hamza - GM, el 1 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had the best experience with our shuttle driver! Her name is Jeannette, she was fun and was prompt and made an our drive to Broadway very memorable!
Se hospedó 3 noches en marzo de 2024
Respuesta de Hamza - GM, el 1 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Quentin, Hermantown

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel! Shuttle to downtown was an added bonus! Breakfast was good as well! Nice hotel overall!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hamza - GM, el 31 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Marcio, Princeton

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay, great rooms, and staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Hamza - GM, el 31 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I travel ALOT! And I must say this property is definitely 5 stars. Why? 1) Staff - extremely friendly but more importantly, they were very accommodating. Any request or questions we had, they provided solutions. 2) Transportation - They have a FREE SHUTTLE! That will take you anywhere within a 4 mile radius. Most locations are within 3 miles. 3) Quiet - They had signs posted specifically of when quiet times were and we had no issues. 4) Parking - They had plenty of free parking available. 5) Pool - They have an INDOOR swimming pool/jacuzi 6) Convenience - They are located within a 1 block radius of 7 fast food restaurants, 1 Starbucks, 1 convenience store. What else can I say? We will be staying with them again when we come back to go to attend an NFL game.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hamza - GM, el 31 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience! Staff went above and beyond. Love the free shuttle from the hotel to the downtown area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hamza - GM, el 24 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, convenient shuttle.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hamza GM, el 22 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Amber

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super great and nice staff. The shuttle was extremely easy and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hamza - GM, el 22 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was excellent on many levels. Great staff, clean, 24-hr. gym, indoor pool and buffet breakfast. Shuttle was a huge plus and there were many fast food outlets within walking distance (7-11, Starbucks, etc.). I would DEFINITELY stay here again :-)
Se hospedó 3 noches en marzo de 2024
Respuesta de Hamza-GM, el 22 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Bueno

Tammie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed here for the SEC tournament. The room was clean and quiet. The ladies at the front desk were nice. My only complaint is the shuttle. When we called on Saturday night to be picked up there was no answer just a recording. We called until 10:30 pm. Finally we had to get a taxi for 30.00 to drive us 2 miles. When we got back to the hotel they said shuttle driver left. One of the reasons I picked this hotel was because it had a shuttle.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hamza -GM, el 22 mar. 2024
Thank you for your review. We appreciate your business.

10/10 Excelente

daniel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shuttle made it so convenient to get around town. The breakfast was also better than most I have had prepared by the hotel.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hamza - GM, el 18 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Bueno

Bonnie

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The breakfast- they did not refill things. Coffee was cold one morning and the waffle maker broke! The shuttle to downtown was great! Good addition! Employees were very friendly!
Se hospedó 4 noches en marzo de 2024
Respuesta de Hamza - GM, el 18 mar. 2024
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with my leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Keith

Se hospedó 2 noches en febrero de 2024
Respuesta de Hamza - GM, el 25 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Hilda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our stay. Room was clean with very comfortable bed. Staff was helpful. Breakfast was much better than most hotel breakfasts. The small fridge in the room would only stay on for 2 hours making it useless. We could hear people in room above us during the night. Would stay again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hamza - GM, el 4 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Maurine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk was friendly, helpful, and accommodating.
Se hospedó 4 noches en febrero de 2024
Respuesta de Hamza - GM, el 26 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Modern, clean and great service
Everything was clean, everyone was helpful. The place is almost new and very quiet. The shuttle service worked like a charm…the GM even picked us up and recommended a great restaurant. The only hiccup was when both of us were awakened at 1:00am by the odor of pot smoke (not the hotel’s fault, but bears mentioning). All in all, we would stay there again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hamza - GM, el 26 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Aceptable

John

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Overall good, minor cleanliness concern.
It was a little odd that the duvet didn't have a cover. That stood out to my wife who is pretty nervous about cleanliness. One corner had a good number of crumbs in it. Rest seemed good!
Se hospedó 1 noche en febrero de 2024
Respuesta de hamza., el 20 feb. 2024
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with my leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

michel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place to stay free shuttle
Everything was perfect staff friendly the only thing which is not negative is that the hotel offers a shuttle to downtown which is amazing because you don't have to drive or find parking
Se hospedó 2 noches en febrero de 2024
Respuesta de Hamza - GM, el 19 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Elisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast was surprisingly good, lots of variety.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hamza - GM, el 19 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Erica

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and breakfast was amazing
Se hospedó 2 noches en febrero de 2024
Respuesta de Hamza - GM, el 16 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Carolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel and room was clean. The staff was very friendly and helpful (I had questions about dining and shopping in the area). There was a free shuttle- which was great. The on-site parking is $10.00, which is much better that the $26-$39 daily rate of hotels in the immediate area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hamza - GM, el 9 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Debra

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was perfect, the Staff was Great, the Breakfast was good {Eggs, Bacon, Sausage, Waffles & assorted Cereal} I absolutely LOVE the shuttle service. You can go anywhere within a 4 Mile area. Perfect, you don't have to find & pay for parking... I didn't like the fact that you have to pay 10.00 per night to park at the Hotel 😒
Se hospedó 3 noches en enero de 2024
Respuesta de Hamza - GM, el 5 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hamza - GM, el 15 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Sherrie

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hamza - GM, el 5 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Ashley

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hamza - GM, el 5 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
Excellent hotel, clean, quiet, helpful staff.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hamza - GM, el 5 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hamza - GM, el 15 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excelente

Catherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hamza - GM, el 15 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Bueno

Cari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
Our room was clean. The service was excellent and we used the hotel's shuttle to downtown and back. The breakfast was decent and what you would expect - eggs,sausage,waffles,bagles, cereal, juice, yogurt, etc. My only complaint was that the fridge in the room froze everything we put in there and we couldn't find how to adjust it. Overall, this hotel was a very good value for the price. We didn't have to pay for parking but it was very close to downtown. I would recommend it.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hamza - GM, el 8 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Aceptable

Patricia

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hamza - GM, el 8 ene. 2024
Thank you for your review. We appreciate your business.

10/10 Excelente

Michele

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Totally great
It was an amazing place. From the girl that checked us in, until the breakfast the next morning. My mom has a hard time walking and showering, so we got an accessible room, and she raved about how easy everything was. Will be back there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hamza - GM, el 8 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your time with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my awesome Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

4/10 Malo

Lakiya

No le gustó: Condiciones de la propiedad
M
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hamza - GM, el 2 ene. 2024
Dear Lakiya,Thank you for taking time to review your stay. I'm sorry to see that we didn't quite meet your expectations. Please feel free to reach out to me directly & let me know what we could've done to make your stay more comfortable. We look forward to seeing you again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Trip!!
Everyone was great. The local shuttle service is an awesome free service. Easy to take the wego busses from the airport...download the quickticket app otherwise you need exact cash. Bus 18 from airport to central station then bus 9 to the hotel. $2 for 2 hours of bus rides...easy!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hamza - GM, el 28 dic. 2023
Thank You for your feedback. We hope to see you again should your travels bring you this way in the future.

10/10 Excelente

Philisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home away from Home
Our original plan was to spend Christmas in the Smokey Mountains with family but ended up just being my 2 kids and me when the rest of my family backed out. We made the best of it and that wouldn't have been possible without the amazing staff here. From the minute we checked in, staff was friendly, attentive, and just amazing to us...making us feel at home despite a not-so-ideal situation. Our room was always clean, regardless of it being the holiday, the common areas stayed spotless, and even the shuttle was handy so I didn't have to worry about driving or parking (and paying) in busy areas. I strongly recommend checking out this hotel and the amazing staff!!
Se hospedó 6 noches en diciembre de 2023
Respuesta de Hamza - GM, el 28 dic. 2023
Thank You for your feedback. We hope to see you again should your travels bring you this way in the future

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hamza - GM, el 21 dic. 2023
Thank you for your review. We appreciate your business.

10/10 Excelente

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice rooms. Good location great staff. Clean rooms. nice breakfast. Would stay again.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hamza - GM, el 18 dic. 2023
Thank you for your review Kim. We appreciate your business.

8/10 Bueno

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best shower we have ever had on the road. Hotel shuttle was very helpful. Pleasant staff. Thank you!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hamza - GM, el 18 dic. 2023
Thank you for your review Jeffrey. We appreciate your business.