The house is a 3 bedroom 2 bath and the initial booking was for 4 adults. Closer to our arrival date, another couple asked if they could join us at the house. Didnt seem to be an issue because there was an extra bedroom. About a week from our check i , the hosts asked if there were any changes to the original booking I let them know we had another couple joining us. Thats when they imformed me, there would be an additional guest fee of $120.00. We were shocked. There was an extra bedroom, not being used. No where on the listing did it state any additional fees over 4 people. Long story short, they refunded the money only because our friends changed their minds and didnt stay at the house.
Second issue was the long list of check out rules. including taking out the trash, unloading the dishwaher and putting dishes away. For $165.00 cleaning fee, the guests should not have to do these chores. We are on vacation.
My husband and I have a vacation rental on this platform and we dont expect our guests to do any of these things.