Caja de seguridad en la habitación y escritorio

Opiniones de Holiday Inn Express & Suites Nashville - Brentwood I-65

2.5 out of 5
Holiday Inn Express & Suites Nashville - Brentwood I-65
5566 Franklin Pike Cir, Brentwood, TN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 600 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 235 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 1000 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jorge

Le gustó: Servicio y personal y condiciones de la propiedad
It is a nice place to stay, easy to get to the hotel, clean and nice , I will recommended
Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 18 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. We appreciate the generous words and high recommendation. We are glad you had a positive experience at our hotel. We look forward to your next visit to Music City!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Krystal, el 8 ene. 2024
We are pleased that you enjoyed your stay with us. Thank you for your review and recognition. We appreciate your business and your loyalty. Please visit us again soon.

10/10 Excelente

Rosynex

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Stefan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Limpio, personal muy amable.
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Joel

Se hospedó 2 noches en enero de 2023

10/10 Excelente

laura

Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

luis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La Atención y el servicio de habitación fueron muy buenos lo limpiaron cada día
Se hospedó 3 noches en febrero de 2022

2/10 Terrible

Lisa

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en mayo de 2024
Respuesta de HIES Brentwood Team, el 22 may. 2024
Thank you for choosing the Holiday Inn Express & Suites in Brentwood and for taking time to provide feedback about your stay. I would like to apologize for any issues you faced during your stay. We are disappointed that your experience was not up to the standard of service we aim to provide. We value your feedback and will use it to improve our services. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Muhammad Awais

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay and great room for a great price. Would stay again
Se hospedó 1 noche en mayo de 2024
Respuesta de HIES Brentwood Team, el 22 may. 2024
Thank you for choosing the Holiday Inn Express & Suites in Brentwood. We appreciate you taking the time to provide feedback about your stay, and we appreciate the generous words about our property. We are so glad you had a great experience during your trip to Music City. We cannot wait for you to come back and stay with us again!

10/10 Excelente

Tommy

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de HIES Brentwood Team, el 1 may. 2024
Thank you for choosing the Holiday Inn Express & Suites in Brentwood. We appreciate you taking the time to provide feedback about your stay, and we appreciate the high rating. We are glad you had positive experience at our property. We look forward to hosting you again on your next visit to the Nashville area!

10/10 Excelente

Cristy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and very friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 23 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. We appreciate the very kind words about the cleanliness of our hotel and friendly staff. We are glad you had a delightful experience at our property during your trip to the Nashville area. We cannot wait for you to come back and see us again!

10/10 Excelente

Kasie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was great, we arrived after midnight because of traffic at our event, and the desk clerk was understanding and so pleasant. The room was clean, updated, and bathroom was provided with Dove brand shampoo, conditioner, lotion and bodywash. The bed and bedding was extremely comfortable. Completely satisfied with the room and service. My only complaint was there was 3 tour buses taking up 2/3s of the back parking so we squeezed into the only spot left behind the tour bus.
Se hospedó 1 noche en abril de 2024
Respuesta de HIES Brentwood Team, el 23 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood. We appreciate you taking the time to provide feedback about your stay and for the very kind words about our hotel and staff. I do apologize for the issues with the back parking lot though. However, we are so glad your overall experience was enjoyable and your needs were satisfied. We cannot wait for your next visit to our property and Music City!

8/10 Bueno

Paul

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for the free breakfast, it was excellent.
Se hospedó 4 noches en abril de 2024
Respuesta de HIES Brentwood Team, el 18 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide feedback about your stay. We appreciate the kind words about breakfast and the high rating. We are happy to be able to provide you with a positive experience during your stay. We cannot wait for your next visit to the Nashville area!

8/10 Bueno

Anandh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 18 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood. We appreciate you taking the time to provide us with your feedback, and we appreciate the high rating. We are so glad you had a delightful experience at our hotel. We look forward to your next visit to Music City!

10/10 Excelente

Brenda

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed there for a work week and I was nice and quiet, good breakfast and felt safe
Se hospedó 3 noches en marzo de 2024
Respuesta de HIES Brentwood Team, el 18 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites in Brentwood. We appreciate you taking the time to provide your feedback, and appreciate the kind words about our property. We are glad you enjoyed all the services we provide at our property. We look forward to your next visit!

10/10 Excelente

Nora

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 18 abr. 2024
Thank you for choosing the Holiday Inn Express & Suites in Brentwood and for taking the time to provide feedback about your stay. We appreciate the high rating and are glad you had a positive experience at our property. We cannot wait for your next visit to our property and Music City!

6/10 Aceptable

Nicholas

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It’s under construction. Same food every morning. It’s right next to train tracks
Se hospedó 3 noches en marzo de 2024
Respuesta de HIES Brentwood Team, el 16 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide feedback about your stay. I would like to sincerely apologize for the inconveniences you faced during your stay. We are currently doing minor renovations to the property in order to enhance our guests' experience. However, we strive to make every stay as pleasant and comfortable as possible and are disappointed to hear that your stay did not meet those standards. We value feedback like yours and will use it to review and further improve our services. Thank you again for your feedback. We would love to host you again for your next visit to Music City!

10/10 Excelente

Vicente, Haarlem

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All
Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 16 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites in Brentwood and for taking the time to provide feedback about your stay. We appreciate the high rating and are glad we could provide you with a positive experience during your stay. We cannot wait for your next visit to our property and Music City!

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The gentleman who checked us in was extremely kind, it was quick and easy. The property is nice, appealing, clean. Easy access, things to do in the area. Close shopping, food and gas options
Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 16 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking time to provide feedback about your stay. We appreciate the generous words about our staff and property. We are glad we could provide a clean and convenient place to stay during your visit to Music City. We cannot wait to host you again on your next trip to the Nashville area!

10/10 Excelente

Courtney

Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 23 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. We appreciate the high rating and are glad you had a delightful experience at our hotel. We cannot wait for you to come back to Music City and visit us again!

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was all good
Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 16 abr. 2024
Thank you for staying at our property and for taking the time to provide feedback about your stay. We appreciate the kind words, and are so happy that everything was all good! :) We look forward to your next visit to our property and Music City!

8/10 Bueno

Tajiana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Door to room was damaged and was loose.
Se hospedó 1 noche en marzo de 2024
Respuesta de S, el 23 mar. 2024
Thank you for your review of our hotel, we appreciate your feedback and hope your enjoyed your stay with us. We will take your comments under advisement so that we can make changes where they may be needed.

8/10 Bueno

Richard, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de S, el 23 mar. 2024
Thank you for your review of our hotel, we appreciate your feedback. We hope you enjoyed your stay with us and hope you will stay with us again in the future.

10/10 Excelente

Melisa

Se hospedó 1 noche en marzo de 2024
Respuesta de HIES Brentwood Team, el 18 abr. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. We appreciate the high rating and are glad you had a positive experience at our hotel. We cannot wait for you to come back to Music City and visit us again!

10/10 Excelente

Crystal

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Skyler, el 14 mar. 2024
Thank you for your review of our hotel. We hope you will stay with us again in the future.

10/10 Excelente

Luisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
,
Se hospedó 3 noches en marzo de 2024
Respuesta de Skyler, el 14 mar. 2024
Thank you for your review of our hotel. We hope you will stay with us again in the future.

8/10 Bueno

Nicolas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Overall good. Fixtures need updated such as the hinges on the nathroom door were rusted, unpainted plaster on bathroom wall. Mainly just take some time to fix up the bathrooms so they look better.
Se hospedó 2 noches en marzo de 2024
Respuesta de Skyler, el 14 mar. 2024
Thank you for your review of our hotel. We will look into the areas that may need improvement. We hope you will stay with us again in the future.

10/10 Excelente

Jeff

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always stay here when i have an early appointment and its a great place to stay, staff is always so great and helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Skyler, el 14 mar. 2024
Thank you for your review of our hotel. We appreciate your choosing to stay at our property when visiting the area. We hope you will stay with us again in the future.

10/10 Excelente

Trevay

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super easy check in, friendly staff, right off the interstate and so many shopping and food options.
Se hospedó 1 noche en marzo de 2024
Respuesta de Skyler, el 14 mar. 2024
Thank you for your review of our hotel. We are glad you enjoyed your stay with us and hope you will stay at our property again in the future.

10/10 Excelente

Maria

Se hospedó 1 noche en febrero de 2024
Respuesta de Skyler, el 14 mar. 2024
Thank you for your review of our hotel. We hope you will choose to stay with us again in the future.

8/10 Bueno

Jorge Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de HIES - Brentwood, el 26 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. We appreciate the high rating and are glad you had a delightful experience at our hotel. We cannot wait for you to come back to Music City and visit us again!

10/10 Excelente

Khaey Khaey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, friendly staff, good was great!
Se hospedó 2 noches en febrero de 2024
Respuesta de HIES - Brentwood, el 23 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. We appreciate the very kind words about our hotel and staff. We are glad you had a delightful stay at our hotel. We look forward to your next visit to Music City!

8/10 Bueno

Ginger

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stain on carpet
Se hospedó 1 noche en febrero de 2024
Respuesta de HIES - Brentwood, el 23 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites Brentwood and for taking the time to provide your feedback. Our sincere apologies for the condition of the carpet. We strive to make each stay as pleasant and comfortable as possible and are disappointed to hear your experience did not meet those standards we hold ourselves to.We hope you will stay with us again in the future to show you that this issue was an exception. We would love to show you what your experience at our property should be like. Thank you again for your feedback. If we can be of any assistance to you, please contact the hotel via phone or email.

8/10 Bueno

Warren

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking was crowded. Some vehicles took up 3-5 spaces. House cleaning came in at 10:40 without knocking.
Se hospedó 1 noche en febrero de 2024
Respuesta de HIES - Brentwood, el 23 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. I would like to sincerely apologize about the issues you faced during your stay. We did have a large group staying with us that took up those spaces. I am so sorry for any inconveniences that caused you. We would love to have you visit again to experience the true potential of our hotel! Thank you for sharing your comments. If we can be of any assistance to you, please contact the hotel by phone or email.

8/10 Bueno

Spence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room door was not hung properly or damaged. There is a gap from the door to the frame from the knob down. I had to seal the gap with wash towels. I did inform the front desk after check in.
Se hospedó 1 noche en febrero de 2024
Respuesta de HIES - Brentwood, el 12 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites Brentwood and for taking the time to provide your feedback. Our sincere apologies for the issues you had with the door to your room. We strive to make each stay as pleasant and comfortable as possible and are disappointed to hear your experience did not meet those standards we hold ourselves to. Thank you for rating us highly. We look forward to your next visit and the opportunity to show you how exceptional the experience of staying at our property can be.Thank you again for your feedback. If we can be of any assistance to you, please contact the hotel via phone or email.

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
6am breakfast start made all the difference. Great check in, nice room and would stay again
Se hospedó 1 noche en febrero de 2024
Respuesta de HIES - Brentwood, el 12 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites Brentwood and for taking the time to give us your feedback. We appreciate the generous words about our hotel. We are happy you had a positive experience. We look forward to your next visit to our property and Music City!

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff personnel super friendly very helpful always enjoy staying with this hotel
Se hospedó 2 noches en febrero de 2024
Respuesta de HIES - Brentwood, el 7 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites Brentwood. We appreciate the very generous words about our staff, and are happy to hear you had an enjoyable experience at our hotel. Thank you for taking the time to provide us with your feedback. We cannot wait for you to come back and stay with us again!

8/10 Bueno

Christina

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Renovations in 304
the layout was awesome... The renovations not so much... Who ever did the reno in 304 did not do well.
Se hospedó 3 noches en enero de 2024
Respuesta de HIES - Brentwood, el 29 ene. 2024
Thank you for choosing Holiday Inn Express & Suites in Brentwood and for taking the time to provide feedback about your experience.We are happy to hear the layout of the room suited your needs well. However, I would like to apologize for the renovations not meeting your standard! We strive to make each stay as pleasant and as comfortable as possible, and strive to keep the hotel well maintained and updated. We would love an opportunity to make it up to you and provide you with an experience that reflects these exceptional services. If you decide to stay with us again, please do not hesitate to let us know of anything we can do during your stay to make it better.

10/10 Excelente

Mandie

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great
Great place comfy beds - great pillows . Nice breakfast . Yes there’s a train behind but honestly not a huge issue a bit of noise but quick load noise nothing like some of the reviews describe . Super friendly workers .
Se hospedó 1 noche en enero de 2024
Respuesta de HIES - Brentwood, el 23 ene. 2024
We appreciate you staying at the Holiday Inn Express & Suites in Brentwood and thank you for taking the time to give us your feedback. We appreciate the kind words about our property. We are happy you had an enjoyable experience, and we look forward to your next visit to our hotel!

4/10 Malo

Sylvester

Se hospedó 3 noches en enero de 2024
Respuesta de Krystal, el 17 ene. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express & Suites Brentwood. I would like to start by apologizing to you for not meeting your expectations.

10/10 Excelente

Anna

Se hospedó 2 noches en enero de 2024
Respuesta de HIES - Brentwood, el 7 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites Brentwood. We appreciate you rating us so highly. We look forward to your next visit to our hotel!

10/10 Excelente

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Very friendly staff. Great location - not too far from downtown Nashville and Nissan Stadium.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Krystal, el 8 ene. 2024
We are pleased that you enjoyed your stay with us. Thank you for your review and recognition. We appreciate your business and your loyalty. Please visit us again soon.

10/10 Excelente

Nathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Resting Place!
My son and I were on a 16 hour drive trip homeward bound after seeing family, and this was the halfway point home. We needed a good resting place before the rest of our trip home, and this was the perfect place to stop. The beds were so comfortable, it made it hard to get up the next day to head on home. Nice, clean, comfortable place to stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Krystal, el 8 ene. 2024
We are pleased that you enjoyed your stay with us. Thank you for your review and recognition. We appreciate your business and your loyalty. Please visit us again soon.

10/10 Excelente

Brent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Krystal, el 8 ene. 2024
We are pleased that you enjoyed your stay with us. Thank you for your review and recognition. We appreciate your business and your loyalty. Please visit us again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay here!
Seriously loved it here, it was a great hotel and when we come back we will be staying here again.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Krystal, el 8 ene. 2024
We are pleased that you enjoyed your stay with us. Thank you for taking the time to leave us a review. We appreciate you business.

8/10 Bueno

Krista

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de HIES - Brentwood, el 12 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites Brentwood and for taking the time to provide feedback. We appreciate the high rating and cannot wait for your next visit to Music City. We look forward to hosting you again in the future!

10/10 Excelente

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Krystal, el 8 ene. 2024
Thanks so very much for taking the time to review our hotel!!

10/10 Excelente

Anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Krystal, el 8 ene. 2024
Thanks so very much for taking the time to review our hotel!!

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy beds, clean, quiet room and priced well
The hotel is located just off of I-65, very convenient. Occasionally heard some road noise as expected. The beds were very comfortable and the room was clean. The staff were friendly, kind and engaging. The included breakfast was well prepared, hot and well stocked. My only very minor complaint is that the furniture-installed outlet strips are so worn out that plugs literally fall out of them, rendering them useless for using a laptop or recharging electronics. The hotel is priced appropriately for the location and I would happily stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de HIES - Brentwood, el 7 feb. 2024
Thank you for staying at the Holiday Inn Express & Suites Brentwood! Thank you for bringing the outlet issue to our attention. We apologize for any inconvenience this may have caused, and will be using this feedback to improve our services. We greatly appreciate the kind words about the hotel and our staff. We are happy you had a positive experience during your stay. We look forward to your next visit to our hotel!

10/10 Excelente

Kelcie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Krystal, el 8 ene. 2024
Thanks so very much for taking the time to review our hotel!!