Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 201 de 1068 opiniones" "
10 - Excelente
201
Puntuación de 8, es decir, Bueno. Basada en 182 de 1068 opiniones" "
8 - Bueno
182
Puntuación de 6, es decir, Aceptable. Basada en 164 de 1068 opiniones" "
6 - Aceptable
164
Puntuación de 4, es decir, Malo. Basada en 235 de 1068 opiniones" "
4 - Malo
235
Puntuación de 2, es decir, Terrible. Basada en 286 de 1068 opiniones" "
2 - Terrible
286
5.6/10
Limpieza
6.6/10
Servicio y personal
5.6/10
Servicios
5.2/10
Condiciones de la propiedad
6.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
AMADO
Viaje de negocios
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the suits.
AMADO
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 10 mar. 2024
Thank you for taking the time to tell us about your experience.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excelente
Keneth
3 ene. 2024
Le gustó: Limpieza
Keneth
Se hospedó 1 noche en enero de 2024
Respuesta de Nikki, el 19 ene. 2024
Thank you for your feedback and for choosing us to stay with. We are currently in the process of renovation, and we hope that you will understand and give us a chance in the future. Thanks
10/10 Excelente
MARIA
16 nov. 2023
MARIA
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tiffany Hawkins AGM, el 9 ene. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/OprylandI am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently going through renovation and all the issues will be updated. Hopefully your next stay with us will be to your complete satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGMagm@lqbna.com
4/10 Malo
JOSE ANTONIO
22 ago. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilidades sucias, inadecuadas e insegura. Pocas opciones para alimentos.
JOSE ANTONIO
Se hospedó 1 noche en agosto de 2023
Respuesta de Nikki, el 23 ago. 2023
I'm sorry you had a bad experience during your stay. We are working on theses issue to ensure our future guests will have a great stay.General Manager
2/10 Terrible
simon
Viaje de negocios
5 ago. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No hubo desayuno continental
Mas bien desayuno de pobre.. zumos malo.
simon
Se hospedó 2 noches en agosto de 2023
Respuesta de Zaraiha, el 22 ago. 2023
Mis disculpas, estamos pasando por algunos cambios nuevos en nuestro hotel. estamos bajo nueva administración. lo siento si esto fue un inconveniente
10/10 Excelente
Nancy
Viaje familiar
28 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Solo como están en remodelación no tuvimos acceso a la alberca
Nancy
Se hospedó 3 noches en julio de 2023
Respuesta de Nikki, el 24 ago. 2023
Thank you for your understanding and thank you for staying with us!
2/10 Terrible
Jose, Evansville
20 jul. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awful! Everything was dirty, smell really bad, humidity, carpets were stained and smelled terrible. Hairs ( pubic) on the bed. -5star review
Jose
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 22 jul. 2023
Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us and it will further assist us in raising our high levels of service. While we do our best to always deliver a great experience, it appears that we did not do good at the opportunity to exceed your expectations during your stay. It is always a pleasure hosting your visit, However, we do hope that you will join us again when you return to the area. Regards, GM
2/10 Terrible
Iván
13 jul. 2023
No le gustó: Condiciones de la propiedad
The AC on this hotel is terrible the shower of my room it doesn’t work and also everything looks so old 👎
Iván
Se hospedó 1 noche en julio de 2023
Respuesta de Raquel R., el 18 jul. 2023
Thank you Ivan for your feedback. We are working to "update" the hotel and give it a fresh look. We are also working on the A/C system to upgrade this amenity. I am sorry to hear the shower was not working in your room. Would you be willing to provide further detail as to what was not working properly, so I may address with my maintenance team?
2/10 Terrible
romelia
11 jul. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cuando llegamos nos inf.que la alberca no servia,en el lobby estaba Caiente y nos cobraron mas de que firmos en el contrato y ellos no nos pudieron ayudar con eso en el desayuno era pesino nunca habia nada para comer por mi experiencia jamas recomendaría este lugar
romelia
Se hospedó 4 noches en julio de 2023
Respuesta de GM, el 18 jul. 2023
Dear ClaireGaukrodger, Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us and it will further assist us in raising our high levels of service. While we do our best to always deliver a great experience, it appears that we did not do good at the opportunity to exceed your expectations during your stay. It is always a pleasure hosting your visit, However, we do hope that you will join us again when you return to the area. Regards, GM
2/10 Terrible
Michel
Viaje familiar
6 jul. 2023
No le gustó: Limpieza y servicio y personal
Pésimo trato por parte del personal y en el desayuno literalmente no había nada a disposición.
En mi vida volveré a La Quinta Inn y a reservar por Expedia.
Michel
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you encountered some issues during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We deeply appologyzed for the inconveniences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excelente
Ana
5 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the staff. They were very helpful
Ana
Se hospedó 1 noche en julio de 2023
Respuesta de AGM, el 5 jul. 2023
Thank you your feedback's it is very important to our team to know that you enjoy your stay
2/10 Terrible
Sheyla
9 jun. 2023
No le gustó: Limpieza y servicio y personal
El hotel tiene pésima calidad de servicio del cliente no me hospede por pro el
Ss en el sistema de tarjeta , llame al departamento de reservas y no me ayudaron en nada , tuve q irme al aeropuerto y dormiré aquí , a pesar de esa reserva q no fue efectiva en el hotel y expedía no me ayudo , ya no tengo mas dinero para seguir gastando solo quiero e volver a mi casa y olvidar esta tan mala experiencia
Sheyla
Se hospedó 1 noche en junio de 2023
Respuesta de Raquel R, el 19 jun. 2023
I am so very sorry you experience was anything less than enjoyable. I will make sure to relay yoru comments and concerns to the leadership team for follow up.
6/10 Aceptable
Yoloxochitl
Viaje familiar
26 may. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mucho polvo, y baños no limpios
Yoloxochitl
Se hospedó 1 noche en mayo de 2023
Respuesta de GM, el 10 jul. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you encountered some issues during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We deeply appologyzed for the inconveniences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excelente
Iris
Viaje familiar
23 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia
Excelente y accesible a todo
Iris
Se hospedó 1 noche en abril de 2023
Respuesta de Andrea Merritt, el 26 abr. 2023
We appreciate you choosing to stay at the La Quinta Opryland Nashville Airport for your recent accommodations. We are pleased you enjoyed our hospitality and shuttle service. Thank you for the kind review, and we hope to see you again soon.
8/10 Bueno
Juan
24 mar. 2023
Juan
Se hospedó 2 noches en marzo de 2023
8/10 Bueno
Leisy
Viaje en pareja
11 mar. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Es limpia y cómoda, ofrecen desayunos y en general ofrece amenidades para descansar. La atención al llegar no es muy amable.
Leisy
Se hospedó 1 noche en marzo de 2023
4/10 Malo
Carlos
Viaje familiar
17 ene. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sucia, olor feo, mal desayuno, éramos familia de 5 y no tenían opción para acomodarnos, muy incomodo, la reserva así se hizo
Carlos
Respuesta de Andrea Merritt, el 27 ene. 2023
Good Morning CarlosI would first like to thank you for taking time out of your busy schedule to do a review on our property. I would like to apologize to you for failing to meet your travel expectations. We will utilize your comments to improve our property and our level of customer service.Thank youAndrea MerrittGeneral ManagerLaQuinta Inn
10/10 Excelente
Roger
16 dic. 2022
Le gustó: Limpieza y condiciones de la propiedad
Roger
Se hospedó 1 noche en diciembre de 2022
10/10 Excelente
Evelyn
Viaje familiar
27 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly front desk lady, very professional. Excellent location ,good value . Free continental breakfast
Evelyn
Se hospedó 1 noche en noviembre de 2021
Respuesta de GM - Sam D, el 29 nov. 2021
Thank you for your recent stay. We are very pleased to know you had a great stay. We hope you will stay with us again very soon.
8/10 Bueno
Abdriel
Viaje en grupo, Viaje familiar
15 oct. 2021
No le gustó: Limpieza y condiciones de la propiedad
Concidera otro hotel.
Esperamos aproximadamente 30min en el Lobby esperando que alguien nos atendiera. Las llaves de la puerta no funcionaban. No hielo disponible.
Abdriel
Se hospedó 3 noches en octubre de 2021
Respuesta de GM - Sam DiCarlo, el 11 nov. 2021
I am very sorry to hear of the issues you encountered while at the hotel. I recently took over the management of the property, and will be working hard with the staff to correct the issues at the property. We do hope you will give us another chance to earn your business in the future.
6/10 Aceptable
Cliente verificado
Viaje familiar
3 jul. 2021
Para emergencia
No fue buena experiencia
Cliente verificado
Se hospedó 1 noche en julio de 2021
4/10 Malo
Cliente verificado
25 may. 2021
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
The place was dirty, the carpet was terrible, not only in the room but also in the hallways,
It said it had breakfast, but it didn't, not even a doggy bag,
Cliente verificado
Se hospedó 4 noches en mayo de 2021
4/10 Malo
Steve
Viaje de negocios
30 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
First night woke up to ants everywhere, got moved to another room and never got room cleaned the next 4 days. Hallway didn't even have carpet down. Place is a mess
Steve
Se hospedó 5 noches en abril de 2024
8/10 Bueno
Elizabeth
29 abr. 2024
Le gustó: Limpieza y servicio y personal
Elizabeth
Se hospedó 2 noches en abril de 2024
2/10 Terrible
Iris
Viaje de negocios
26 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was dirty and the washer the fitness room nor the pool worked nothing in properly works bad odor flees and I got bit in place when I said I wanted to be compensated they was rude and manager was arguing back with customers I think for the money I paid I think I should get compensated at least half of my money back I would not recommend no one to this dirty hotel there is no suites so that's a lie animals in property and lots of people were. Complaining and I think OSHA needs to investigate I still haven't received my 50$ they took which they said that my money would be on my credit by tonight need answers will be contacting my lawyer because I'm a senior and I got bit in the dirty hotel there complementary breakfast the employee don't use gloves and they put pork beef and turkey in same pan that unsanitary need something done
Iris
Se hospedó 3 noches en abril de 2024
Respuesta de Tiffany Hawkins AGM, el 28 abr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Aceptable
Jenna
Viaje en pareja
25 abr. 2024
Le gustó: Servicio y personal y servicios
Staff was extremely friendly and helpful, but the common areas werent very clean. But very close to the airport and convenient for a short stay
Jenna
Se hospedó 1 noche en abril de 2024
Respuesta de Tiffany Hawkins AGM, el 29 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us was to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM
10/10 Excelente
Wynndy
24 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was close to the airport and I use the shuttle service. It was great the desk staff each night I checked in we’re very helpful, friendly and professional.
Wynndy
Se hospedó 1 noche en abril de 2024
Respuesta de Tiffany Hawkins AGM, el 27 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excelente
Tracy
19 abr. 2024
Front desk staff was very friendly and helpful!
Tracy
Se hospedó 1 noche en abril de 2024
Respuesta de Tiffany Hawkins AGM, el 19 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM
6/10 Aceptable
Hannah
Viaje familiar
15 abr. 2024
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Run down property, no baby crib as advertised, wonderful staff
Hannah
Se hospedó 1 noche en abril de 2024
Respuesta de Tiffany Hawkins AGM, el 19 abr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excelente
Divonti
12 abr. 2024
Le gustó: Condiciones de la propiedad
It’s creative
Divonti
Se hospedó 2 noches en abril de 2024
Respuesta de Tiffany Hawkins AGM, el 13 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM
10/10 Excelente
Raul
10 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Satisfied with the room
Raul
Se hospedó 3 noches en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 13 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM
4/10 Malo
Sonya
9 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Rooms need a good flip especially the carpets. Holes in wall
Sonya
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 13 abr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM
2/10 Terrible
Mike
4 abr. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mike
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 5 abr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Terrible
Leila
Viaje familiar
2 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT STAY HERE!!! This hotel is unsafe, and a biohazard. Had what appears to be a huge blood stain in the carpet. Dirty bed linens and reeked of cigarette smoke. Please run!
Leila
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 5 abr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excelente
Joseph
2 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joseph
Se hospedó 3 noches en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 5 abr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Bueno
Marian, Tiptonville
28 mar. 2024
Marian
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 19 abr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Aceptable
John
Viaje en pareja
26 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Carpet missing in areas of 5th floor hallways
John
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Thanks for your feedback. We are aware of the missing carpet and plan for upcoming renovation here soon. We apologize for the inconvenience. Thanks
2/10 Terrible
Hanna
25 mar. 2024
No le gustó: Limpieza y condiciones de la propiedad
Unfortunately, the internet was down so the check in process took a lot of time. Out of your control, but still sucked. We get into the room and it smells like someone sprayed a can full of axe to cover up some other smell. The balcony door was ajar and didn’t lock, the carpet was disgusting and so was the hallway. I was so disappointed that we ended up staying at another hotel down the road a bit. For the same price we got a much better room experience. Unfortunately, that meant we had to pay for 2 rooms since we couldn’t get our money back.
Hanna
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 25 mar. 2024
Thank you for your review, however I do apologize for the inconvenience. We are looking to renovate soon and we do realize this is an older property that face many challenges. We hope you will come back in the future to give us another chance to make things right!General Manager
2/10 Terrible
Tkwondra
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was great but I was charged on my debit card for 5 nights when i only staying and prepaid for two. Supposedly when i checked in the internet was down and could not charge my card so i was told to come back down stairs the next morning to complete the computer aspect of the checkin process. So I did. Well, when it was checkout time on Sunday my card had benn charged for a total of 5 nights and we only stayed the weekend. They said it would be refunded but that has yet to happen and WHY would you charge my card for 5 nights anyway??????! This was so unprofessional and legal action will be taken.
Tkwondra
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 25 mar. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4/10 Malo
Brooke
Viaje en grupo
18 mar. 2024
No le gustó: Limpieza y condiciones de la propiedad
There was blood stains in my room and the wster preasure sucked along with no hot water the first day we checked in.
Brooke
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 21 mar. 2024
Thank you for your feedback. I apologize for the red stain that is clearly not blood. Upon me cleaning, we know blood turns brown however this stain will not budge. Also the company was here to fix the water issue and trying best as possible. Letting management know would have been great as I would have moved you to another room and also lowered your rate for the inconvenience of your stay! This property is very old and due for renovation which will take place very soon! Again, I do apologize Thank you
10/10 Excelente
Brittany
Viaje familiar
11 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very helpful and accommodating.
Brittany
Se hospedó 1 noche en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 12 mar. 2024
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excelente
Marcia
8 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff. A (receptionist) went above and beyond for us during our stay.
Marcia
Se hospedó 2 noches en marzo de 2024
Respuesta de Tiffany Hawkins AGM, el 8 mar. 2024
Thank you for letting us know about your experience. We look forward to seeing you during your next visit.
8/10 Bueno
Jon
4 mar. 2024
Jon
Se hospedó 3 noches en febrero de 2024
Respuesta de Tiffany Hawkins AGM, el 25 mar. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Bueno
Trevor
27 feb. 2024
Trevor
Se hospedó 2 noches en febrero de 2024
Respuesta de Tiffany Hawkins AGM, el 25 mar. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Terrible
Jill, WATTSBERG
Viaje familiar
27 feb. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Said they were putting a “hold” on my credit card but that’s not true. They actually charge your card and you wait 2 weeks to get it returned and they only did it after I threatened to place charge back on the entire bill as I was fraudulently charged.
Jill
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager , el 28 feb. 2024
I do apologize you feel this way. No one at this property done anything fraudulent. You have to realize that when money is returned, it's up to your bank to release those funds. I'm pretty sure no one here would want to face jail time dealing with a guests cc card. Upon looking at your reservation funds were released. Thank you!
10/10 Excelente
Melissa
Viaje en pareja, Viaje familiar
26 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was cool
Melissa
Se hospedó 2 noches en febrero de 2024
Respuesta de Tiffany Hawkins AGM, el 4 mar. 2024
Thank you for taking the time to tell us about your experience I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. We look forward to your futures stays with us.
6/10 Aceptable
Denise, Skowhegan
Viaje en pareja
25 feb. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Staff is very friendly. First rooms keys nor the tv worked. Moved us to a different room and it was really noisy with traffic. The tub has a constant stream of water coming out. Not a dribble. Between a hat and the traffic, I don’t think we would be back at this location. It’s clean but needs a LOT ofmaintence and updated.
Denise
Se hospedó 1 noche en febrero de 2024
Respuesta de Tiffany Hawkins AGM, el 4 mar. 2024
Thank you for taking the time to tell us about your experience. We are currently undergoing renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excelente
Jeanette
14 feb. 2024
Jeanette
Se hospedó 1 noche en febrero de 2024
Respuesta de Tiffany Hawkins AGM, el 25 mar. 2024
Thank you for taking the time to tell us about your experience It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 Terrible
Robert
7 feb. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Terrible facility overall! My room was dirty with trash from the previous party. The corridor area smelled like dog piss, weed and ammonia. There were blood like stains all over and the water in the tube wouldn’t shut off. The staff were very professional and friendly in light of the situation. I will never stay their again when I travel to Nashville.
Robert
Se hospedó 3 noches en febrero de 2024
Respuesta de Tiffany Hawkins AGM, el 7 feb. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
10/10 Excelente
Max
30 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to the airport. Quiet area. Staff was great.
Max
Se hospedó 3 noches en enero de 2024
Respuesta de Tiffany Hawkins AGM, el 7 feb. 2024
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,