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Opiniones de Legacy Inn Sumner

2.5 out of 5
Legacy Inn Sumner
101 West Broadway, Gallatin, TN

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 25 de 113 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 34 de 113 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 113 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 113 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 113 opiniones" "

7.0/10

Limpieza

7.0/10

Servicio y personal

7.0/10

Servicios

6.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hector

Se hospedó 2 noches en marzo de 2023
Respuesta de Mr. Patel, el 19 abr. 2023
Thank you for being our guest as well post your review.

8/10 Bueno

Rodrigo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022
Respuesta de Mr. Patel, el 30 mar. 2022
Thank You for being a guest of Legacy Inn. Appreciate for your review.

8/10 Bueno

Rodrigo

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2022
Respuesta de Mr. Patel, el 26 mar. 2022
Sorry to heart about that it’s not my control.

6/10 Aceptable

Monica

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
The bed is very uncomfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Mr. Patel, el 17 mar. 2024
Thank you for your time to review us.

10/10 Excelente

Troy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I LOVE THIS PLACE!¡?
Se hospedó 1 noche en febrero de 2024
Respuesta de Mr. Patel, el 11 mar. 2024
I really appreciate for that.

2/10 Terrible

Troy

Se hospedó 1 noche en enero de 2024
Respuesta de Mr. Patel, el 11 mar. 2024
I appreciate for your business as well time for review. I will try my to update.

2/10 Terrible

Jessica

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don't stay
Roaches, dope heads coming in all hours of the night
Se hospedó 2 noches en enero de 2024
Respuesta de Mr. Patel, el 30 ene. 2024
I have a pest control service every month.

4/10 Malo

Troy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't expect anything to work or any privacy. House keeping taps on the door and immediately opens the door, even with the do not disturb sign up. The roaches are friendly and don't mind sharing the room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sam, el 5 ene. 2024
We are very sorry about your negative experience. We will speak with housekeeping and maintenance so it doesn't happen again. We hope you will consider staying with us again in the future.

2/10 Terrible

Giselle

No le gustó: Limpieza
Se hospedó 3 noches en octubre de 2023

4/10 Malo

Roger

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Last resort
It had a weird smell and there were cockroaches everywhere.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mr. Patel, el 10 nov. 2023
We don’t have issues of cockroaches room 114 you stay in.

8/10 Bueno

Nichole

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tit was ok
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mr. Patel, el 9 nov. 2023
Thank you for your support and time to review.

2/10 Terrible

james

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Get your money back if you can.
srayed chemicals in attempt to cover the stink odors, i put water on a cloth put on the floor moved with my foot and black was all over the cloth just nasty. Owner was not friendly at all. Hard time breathing in the chemicals.
Se hospedó 2 noches en octubre de 2023
Respuesta de Mr. Patel, el 24 oct. 2023
We sprayed chemicals to clean the room. The room was good If you have a problem why not contact the front desk?

4/10 Malo

Gerald

Se hospedó 2 noches en octubre de 2023
Respuesta de Mr. Patel, el 9 nov. 2023
Thank you for being our guest

10/10 Excelente

Ray

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mr. Patel, el 25 oct. 2023
Thank You for being my guest as well review.

8/10 Bueno

Stephanie

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2023
Respuesta de Mr. Patel , el 8 jul. 2023
I appreciate your business as well review the property.Thank you.

4/10 Malo

Frances

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Mr. Patel , el 8 jul. 2023
Thank you for your business.

10/10 Excelente

Yolanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was awesome!
Se hospedó 1 noche en mayo de 2023
Respuesta de Mr. Patel , el 6 may. 2023
Thank you for being our guest. I really appreciated.

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Mr. Patel, el 8 may. 2023
Linda,Thank you for being our Guest and post a positive review.we will see you soon.

8/10 Bueno

Angerae

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Mr. Patel, el 12 abr. 2023
Thank you for being our guest.

2/10 Terrible

Alexis

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
They are very rude
Se hospedó 1 noche en abril de 2023
Respuesta de Mr. Patel, el 12 abr. 2023
You made reservation middle of night and came for checking this is not good. checking time is 2:00 PM.

2/10 Terrible

Ashley

Se hospedó 1 noche en abril de 2023
Respuesta de Mr. Patel, el 6 abr. 2023
Sorry for disappointing the stay.

8/10 Bueno

Jeff

Se hospedó 1 noche en marzo de 2023
Respuesta de Mr. patel, el 23 abr. 2023
Thank you for being my guest and give me review.

8/10 Bueno

Derrick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023
Respuesta de Mr. patel, el 23 abr. 2023
Thank you for your business and review.

8/10 Bueno

Tonda

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything there is always clean and the staff are all friendly. Never have any problems there.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Mr. Patel , el 25 nov. 2022
I appreciate for your business as well review.Thank you.

2/10 Terrible

Sean

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cockroach motel
Cockroaches everywhere. Screamed at by the owner and his wife for bringing it to their attention.
Se hospedó 1 noche en octubre de 2022
Respuesta de Mr. Patel, el 24 oct. 2022
Sorry to hear about that. I have no excuse but I will take care of that.

4/10 Malo

Cliente verificado

This place is gross and their smoke detector was missing in the room, bathroom was dirty.
Se hospedó 1 noche en octubre de 2022
Respuesta de Mr. Patel, el 24 oct. 2022
This is smoking room Guest take off it and misplaced and sorry for bathroom.

10/10 Excelente

Dana

Viaje familiar
Se hospedó 1 noche en octubre de 2022
Respuesta de Mr. patel, el 18 oct. 2022
Thank you for your business as well review.

2/10 Terrible

Glinda

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The lady at the front desk very unprofessional. I will never stay there again
Se hospedó 4 noches en septiembre de 2022
Respuesta de Mr. Patel, el 8 oct. 2022
Thank you for your business as well review lady at front desk was on duty she doing her job If you not paid by time she was not checking you.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this motel!!! Everything is always clean. It’s near everything and the staff there are always friendly.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Mr. Patel , el 15 sept. 2022
Thank You

6/10 Aceptable

Linda

Viaje familiar
Le gustó: Limpieza
Check in was easy. Room was clean and comfortable. Only complaint I have is that when we were trying to get our stuff out to load the car to leave the housekeeper aw us and asked if we were checking out. I told her we weren't quite ready yet. While we were loading the car with the first things we took down she stood at our door watching. We went back up to get the rest of our things and she still stood there waiting. At that point it felt like we were being rushed out of there even though we still had well over an hour before checkout time.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Mr. Patel , el 15 sept. 2022
Thank you for your business as well review.I am sorry for that uncomfortable with them.

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice people and motel rooms.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Mr. Patel , el 15 sept. 2022
Thank you.

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice was worth the money really liked the jetted pool
Se hospedó 1 noche en agosto de 2022
Respuesta de Mr. Patel, el 15 sept. 2022
Thank You

10/10 Excelente

Jerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Mr. Patel, el 20 ago. 2022
thank you for your business as well review.

8/10 Bueno

aaron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Older hotel but well kept and clean. It was a good choice for our stay
Se hospedó 1 noche en julio de 2022
Respuesta de Mr. Patel, el 23 jul. 2022
I appreciate for your business and review. Thank You.

8/10 Bueno

Christopher, Lakeside Park

Viaje familiar
Le gustó: Limpieza y servicio y personal
Bed was comfortable, good water pressure and hot water.
Se hospedó 1 noche en julio de 2022
Respuesta de Mr. Patel, el 23 jul. 2022
Thank You.

6/10 Aceptable

John

Viaje familiar
Le gustó: Comodidad de las habitaciones
Room was ok.Room was very hot when we arrived. A/c didn't work to good and took awhile to get the room cooled.
Se hospedó 2 noches en julio de 2022
Respuesta de Mr. Patel , el 23 jul. 2022
I am sorry for your uncomfortable it’s too hot out side.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022
Respuesta de mr. patel, el 5 jul. 2022
Thank you for your business.

8/10 Bueno

Jamie

Le gustó: Servicio y personal y condiciones de la propiedad
The room was clean but not very clean. The floors didnt look like they had been swept in a little while...especially the bathroom. I was skeptical about the bed.
Se hospedó 1 noche en junio de 2022
Respuesta de Mr. Patel, el 5 jul. 2022
Sorry for that. I will look forward for your issue,

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Asking for illegal certification for a service dog that is not real. Service dogs, by ADA law do not have a legal certification in the United States. Tennessee, by state law, also does not have a certification for service animals.
Se hospedó 4 noches en abril de 2022

2/10 Terrible

Anthony

Viaje en pareja
No le gustó: Servicio y personal
Biggest scam ever. I bookrd a room, and was only allowed to put in the day i was in. It was after midnight. So when i showed ap at 2 am i was told they did not have the room i requested, and my reservations were for 3pm. I was offered 2 queen beds in a smoking room. And i was told i can not get a refund. I will never stay there, and i will not use expedia for any future travels.
Se hospedó 1 noche en abril de 2022
Respuesta de Mr. Patel, el 11 abr. 2022
Respected sir, You booked with Expedia and you paid to them. You booked 2:00AM and that night I was completely sold out non smoking room and your check in time is 2:00 PM. This was your mistake.

2/10 Terrible

Anjela

No le gustó: Limpieza, servicios, condiciones de la propiedad
This was the only option we were able to book last minute, but nowhere it stated that we will get a room that is a smocking room, that it is not fully renovated, there was no room number attached on the door. We got there at around 3 am as Nashville hotels were all sod out. We paid over $250 for the night for the room that i think should not be rented at all. on the reception they made us to sign that no smocking is allowed in the rooms, but the level of smock smell that we experienced in the room was so bad that I can still smell that on my bags and clothing that we had on.
Se hospedó 1 noche en marzo de 2022
Respuesta de Mr. Patel, el 28 mar. 2022
Sorry for that the room you make reservations with hot tub this the only room with hot tub in my hotel some guest do smoke some not there is not mention in website it is smoking or not. I explained you There is no number plate on door. You paid high price it’s by time. This price is not for everyday.

4/10 Malo

michael e

Viaje de negocios
No le gustó: Servicio y personal y servicios
Light sleeper alert! Noisy all night long. Nearby train crossing, blasting horns several times at night. Also traffic lights at Broadway intersection leading to jake-braking semi trucks and drag racing Nascar exhaust pickups Good water pressure in the shower though
Se hospedó 2 noches en marzo de 2022
Respuesta de Mr. Patel, el 25 abr. 2022
sorry I don't have any control for rail noise or traffic.

2/10 Terrible

Stephanie

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible cops were there every night. Jetted tub broken after I paid extra for it. Ended up not staying my last night. Overall experience was bad.
Se hospedó 3 noches en marzo de 2022
Respuesta de Mr. Patel, el 15 mar. 2022
Thank you for your business and time to review sorry for tub it’s out of order due to damage of pipe and I don’t have any control on police.

6/10 Aceptable

Philip

Viaje familiar
Le gustó: Limpieza y servicio y personal
The room was fine a little run down but you can tell they are redoing things lovely. However when we were checking out we were approached by a man snd a woman in a car that wanted to know if were were checking out, early, and if they could give us $20 to rent our room till our original checkout time.
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Marie

Se hospedó 1 noche en enero de 2022
Respuesta de Mr. Patel, el 12 ene. 2022
Thank you for your business and review.

6/10 Aceptable

Tanya

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Could have been cleaner. There was dust and crumbs all around the coffee maker and hair in the bathroom. The bed was clean and very comfortable though and it was a great location. Staff was polite as well.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Mr. Patel, el 12 ene. 2022
Sorry for cleaning issue. Anyway thank you for your business as well review.

2/10 Terrible

William, Bell Buckle

No le gustó: Limpieza, servicios, condiciones de la propiedad
I didn't even stop, it was not a place that looked clean and inviting.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Mr. Patel, el 5 oct. 2021
Sorry for that.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de Mr. Patel, el 25 sept. 2021
I appreciate for your business as well review. Thank You.

8/10 Bueno

Robert

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Mr. Patel, el 25 sept. 2021
I appreciate your business as your review. Thank You.