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Opiniones de Cocoplum Rest N Hideaway 1

3 out of 5
Cocoplum Rest N Hideaway 1
Nassau, Nassau, New Providence

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 4 de 13 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 13 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 13 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 13 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 13 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.0/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cathy

Viaje familiar
I was surprised to find out how far this property was from main points of interest, given how expensive transportation is. A positive is how quiet it is, in comparison to downtown, but options for dining, shopping, etc. are very limited. The property itself was fine except that the wifi was very unstable. If you need to work at all, or use the wifi for your mobile service (like I did), then this is not a feasible option.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Theresa Smith - Owner, el 16 nov. 2023
We understand that the location was not what you expected, however, our property is located in a safe and quite location within 10 minutes walking distance from the beaches and 5 minutes walk from public transportation. We encourage guests to thoroughly research the location to ensure it aligns with their preferences and travel plans.We cannot apologize for any inconvenience caused by the unstable WiFi. We currently have 3 routers to which we are paying a large amount for to the Cable company and certainly, we cannot be compared to a 10G found in large hotels. Although its a bias, non-reflective account, we thank you for choosing our property, and we wish you safe and enjoyable travels. Best regards,

10/10 Excelente

Lucinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Theresa, el 29 oct. 2023
Thank you for staying with us

6/10 Aceptable

Deshanah

Viaje en pareja
Le gustó: Servicio y personal
We arrived later than usual but the host was still very accommodating. The setup is really worth the price. The bed is very comfortable And the do charge a cleaning fee on site. The room can also use some improvements, the keypad for the door went off all hours of the night as if there was a glitch and they only had satellite tv available with limited channels. Overall It was okay.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Theresa, el 25 sept. 2023
Thanks for staying and your comments

4/10 Malo

Jaydean

No le gustó: Limpieza y condiciones de la propiedad
The room was not properly cleaned almost everything was dirty… spoiled cheese in the fridge possibly from previous customer(s) The bathroom sink was a bit dirty not to mention the floor mats. Cobwebs and a small trash like stuff.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Theresa, el 20 sept. 2023
I am happy you enjoyed your 4 day stay. During your time here you were able to enjoy the amenities of the pool, and our property. Everyday we saw you on the property and never once did you mention anything. Now if I am to believe you, we now have to fire our maid. You never gave me a chance to correct the issue, but rather after 4 days you lived with it and waited to write a poor review. As a healthcare professional, I pride myself in cleanliness, and would never have my guest live in what you described.

10/10 Excelente

Rostina, washington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very accommodating and helpful.
Se hospedó 4 noches en julio de 2023
Respuesta de Tee, el 21 jul. 2023
Thank you staying. We enjoyed your stay

10/10 Excelente

Thomas

Se hospedó 2 noches en julio de 2023
Respuesta de TEE, el 15 jul. 2023
Thanks for staying with us

8/10 Bueno

Julia

Se hospedó 1 noche en marzo de 2022
Respuesta de Manager, el 22 mar. 2022
Thank you for staying with us. Glad you enjoyed your stay

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en marzo de 2020
Respuesta de CoCO, el 24 abr. 2020
thank you for staying with us

8/10 Bueno

David

Se hospedó 2 noches en marzo de 2020
Respuesta de Cocoplum , el 9 may. 2020
Thanks for visiting us. Please come again

8/10 Bueno

Margery

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3 room b n b
Very nice inexpensive b n b. 3 rooms available. First come. Has small kitchenette but no dishes. Coffee maker but no cups. BYO food as no restaurant nearby.
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the owners go out of their way to help with anything you need
Se hospedó 4 noches en julio de 2019
Respuesta de Cocoplum manager, el 18 jul. 2019
Thank you for staying with us. Hope to see you again

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en junio de 2019
Respuesta de Theresa Smith, owner, el 23 jun. 2019
Receiving a 1 from an anonymous guest is certainly not objective and gives no clue to why we were rated low. As the owner I've travelled to 38 countries and found each lodging different and certainly in the worst of the worst found that no 2 places were the same and even the best properties can occasionally get negative reviews based on what's going on with the visitor. We are 2 months and 3 weeks, newly opened family business, located 5 minutes walk from the best beaches, have new modern furniture and amenities with an on site swimming pool. We enjoy having guest from all over the world and as we expand we will take the good and bad to make each visit a unique experience. Not sure what happened here.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about this trip and the property were just great. The hosts were really nice and made sure that me as a guest was just pleased with the service provided.
Se hospedó 4 noches en mayo de 2019
Respuesta de NJ, el 25 may. 2019
Thank you so much for allowing us to host your stay!!