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Opiniones de Holiday Inn Express and Suites Nebraska City, an IHG Hotel

2.5 out of 5

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 200 de 304 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 304 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 304 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 304 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 304 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza y servicios
Excellent
Se hospedó 3 noches en agosto de 2023
Respuesta de Mike, el 24 ago. 2023
Thank you so much for taking the time to share your thoughts on your stay with us. We strive to make every stay as pleasant as possible and are very happy to hear that you enjoyed your time with us!

10/10 Excelente

Doris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente todo!!
Se hospedó 3 noches en abril de 2023
Respuesta de -Management, el 10 abr. 2023
Thank you Doris!

8/10 Bueno

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good condition
Se hospedó 1 noche en febrero de 2023
Respuesta de -Management, el 2 mar. 2023
Thanks for the review! If there's anything you would like to see in the future, don't hesitate to reach out.

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente!!
Se hospedó 2 noches en junio de 2022

8/10 Bueno

Matt

Se hospedó 1 noche en marzo de 2024
Respuesta de Mike, el 5 abr. 2024
We appreciate your feedback!

6/10 Aceptable

Marti

Se hospedó 1 noche en marzo de 2024
Respuesta de Mike, el 16 mar. 2024
Thank you for taking the time to let us know about your stay. I apologize that we didn't quite meet your expectations. We hope you will stay with us again, giving us the chance to show you that your stay was an exception.

8/10 Bueno

Sara

Se hospedó 1 noche en marzo de 2024
Respuesta de Mike, el 4 abr. 2024
Thank you for taking the time to let us know you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excelente

Lydia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice play to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Mike AGM, el 9 mar. 2024
Thank you for letting us know you enjoyed your stay!

10/10 Excelente

Jane

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Due to bad weather, we arrived 2 hours before check- in time. The man working check-in went above to allow us early check in. Extremely friend staff—- room was lovely! Highly recommend!!?
Se hospedó 1 noche en febrero de 2024
Respuesta de Mike, el 18 feb. 2024
Thank you for taking the time to share your thoughts with us. We're very glad that we were able to get you in early and thrilled that you enjoyed your stay!

4/10 Malo

Tim

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Tthe place is clean looks nice but the guy at the desk is very hard to understand.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mike, el 10 feb. 2024
Thank you for sharing your thoughts about your recent stay with us.

10/10 Excelente

Megan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Looked brand new. Very nice hotel!
Se hospedó 1 noche en febrero de 2024
Respuesta de Mike, el 9 feb. 2024
Thank you for taking the time to let us know about your experience. We're thrilled to hear you enjoyed your stay with us and hope to welcome you back soon!

2/10 Terrible

Robyn

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike, el 1 ene. 2024
I'm sorry you didn't enjoy your stay with us. I would have loved to know where we could improve

10/10 Excelente

Brance

Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

glen

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The bed has springs sticking out of it. The air conditioning heater made so much noise you could not sleep most terrible sleep ever.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike, el 30 nov. 2023
Thank you for taking the time to tell us about your experience. I regret that you did not enjoy your stay with us. We strive to make every stay a great one and I'm sorry that we failed to do so for you.

6/10 Aceptable

Amber

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Lots of weird nicknacks on the front desk. The bathroom lights only work when the bedroom lights are on. The internet was lousy, had to use my personal hotspot instead.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike, el 30 nov. 2023
Thank you for sharing your thoughts with us. I'm sorry to hear that you were less than satisfied with your stay.

10/10 Excelente

Monica

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike, el 1 ene. 2024
Thank you for taking the time to let us know you enjoyed your stay!

2/10 Terrible

Melissa

Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 26 nov. 2023
We're sorry to hear your stay with us did not meet your expectations.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Mike, el 30 oct. 2023
Thank you for letting us know that you enjoyed your stay with us at the Holiday Inn Express of Nebraska City!

6/10 Aceptable

Jodie

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Check in clerk was mediocre not friendly. Overall the hotel seems very new/renovated and clean, so was impressed with that. The bed was super comfortable. However, we got in late so went right to bed and almost immediately the heater kicked on for the first time and was super loud and cranky which prevented me from falling asleep easily. It needs to be checked. The breakfast hostess was so sweet and helpful. She was good at her job.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 30 oct. 2023
Thank you for taking the time to share your thoughts with us. We endeavor to make every stay spectacular and I'm sorry to hear we didn't hit the mark for your stay. Our maintenance team is in the process of checking all heaters in the hotel in order to get them ready for the colder weather. I will also be passing on your evaluations to the staff members concerned, both positive and negative. We want everyone to feel recognized and warmly welcomed, every time.

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 28 oct. 2023
Thank you so much for taking the time to share your thoughts with us. We are thrilled to hear that you enjoyed your stay and hope to see you again!

10/10 Excelente

Keanne

More signage would be nice, kind of hard to find. Coffee was warm, could have been hotter!
Se hospedó 2 noches en octubre de 2023
Respuesta de Mike, el 30 oct. 2023
Thank you for taking the time to share your thoughts with us. We're glad you enjoyed your stay despite the inconveniences you mentioned. We will coach our team on making sure the coffee is hot for every guest, especially with the colder weather coming in.

8/10 Bueno

Lisa

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The staff was non-existent. No one was ever at the desk. No warm greeting or helpful presence. We had the feeling we were at a self-service facility. From the Hwy you could see the building but no signage in how to find the access road. It was quite high priced for no warm fuzzies.
Se hospedó 2 noches en octubre de 2023
Respuesta de Mike, el 27 oct. 2023
Thank you for taking the time to share your thoughts with us. I'm sorry if we have the impression that our staff was never present. We will use your comments to coach our team on how to better serve our guests.

10/10 Excelente

Julie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent facility
This was my first time at this property. I was impressed with comfort and lighting in the rooms and the selections at breakfast.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 23 oct. 2023
Thank you for sharing your thoughts with us. We're thrilled to hear that you enjoyed your stay!

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for passing through, wonderful breakfast.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 21 oct. 2023
Thank you for taking the time to share your experience with us. We're glad you enjoyed your stay!

10/10 Excelente

Rick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Room was spacious and clean. Very cozy
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 21 oct. 2023
Thank you so much for taking the time to share your thoughts with us!

6/10 Aceptable

Frank

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 12 oct. 2023
Thank you for sharing your thoughts on your stay with us. It seems we fell slightly short of your expectations. I'm sorry to hear that. Hopefully you'll stay with us again soon so we can show you that was an exception!

8/10 Bueno

Frank

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
One night stay while traveling through the area. The only issue was a language barrier at the front desk.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 11 oct. 2023
Thank you for taking the time to share your thoughts with us. We strive to make every stay a great one and we're glad to hear you enjoyed yours.

6/10 Aceptable

ADAM

Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 30 oct. 2023
I am sorry to hear that your experience with us was merely average. We strive to make every stay a great one and I hope that we are able to do that for you in the future.

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 6 oct. 2023
Thank you for letting us know you enjoyed your stay with us!

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely clean all around. Quiet and safe environment. The only thing that needs an upgrade is the mattress! Way too soft and mushy that causes back pain. At least rotate mattresses every 3 months.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mike, el 6 oct. 2023
Thank you for taking the time to share your thoughts with us! We're happy to hear you enjoyed your stay.

6/10 Aceptable

Tiffany

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
We called early due to being from out of town and having a toddler that really needed a nap. We were told that we could not check in early, no options to pay extra for that due to them not having very many housekeepers, Get there and there's no water machine with the ice machines, bottles of water were $3 a piece. Next, we took our little guy swimming and didn't bring towels down, so my husband went and asked for some and they said they would bring them. About 30 minutes later, no towels and our son was shivering so I had to go back to our room soaking wet to get them. Last, we went to breakfast around 8, there was barely anything left and it was supposed to be served until 9:30. Overall, it's a decent place to stay and be safe for the night, but it definitely has its issues and is super understaffed.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 1 oct. 2023
Thank you for taking the time to tell us about your stay. I would like to apologize for any confusion regarding our available amenities and for the inconvenience this caused. If you have any further questions or concerns, please reach out to me directly at the hotel and I'll be happy to assist.

8/10 Bueno

Andrea

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 26 sept. 2023
Than you for taking the time to share your experience with us. Happy to hear it was a good stay!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 25 sept. 2023
Thank you so much for taking the time to share your thoughts with us! We're very glad to hear you enjoyed your stay!

6/10 Aceptable

Kathy

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our passage into the room didn't work.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 22 sept. 2023
Thank you for sharing your thoughts with us. We do apologize for the glitch with your room key. We will be looking into the matter and will take the appropriate action to avoid such issues in the future.

8/10 Bueno

Matthew

Se hospedó 4 noches en septiembre de 2023
Respuesta de Mike, el 30 oct. 2023
Thank you for taking the time to share your experience with us. We look forward to serving you again in the future.

2/10 Terrible

Kent

Se hospedó 3 noches en septiembre de 2023
Respuesta de Mike, el 30 oct. 2023
I'm sorry to hear that we failed to meet your expectations on this occasion. We will coach our staff to improve future experiences for you and other guests.

8/10 Bueno

Michelle, Moravia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 19 sept. 2023
Thank you for taking the time to share your thoughts on your stay with us. We're happy to hear it was a pleasant one!

10/10 Excelente

ROBERT

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Mike, el 15 sept. 2023
Thank you for taking the time to share your thoughts with us. We're very glad you enjoyed your stay at our location!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Mike, el 9 sept. 2023
Thank you for sharing your thoughts with us. We're glad you enjoyed your stay!

10/10 Excelente

Jorge

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was super nice and the breakfast was really good. Thank you for making our stay here super comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 8 sept. 2023
Thank you so much for taking the time to share your thoughts about your experience with us. We are very happy to hear that you enjoyed your stay and look forward to seeing you again in the future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mike, el 3 sept. 2023
Thank you for sharing your experience with us. We're so happy to hear you enjoyed your stay!

10/10 Excelente

Luther

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike, el 31 ago. 2023
Thank you so much for sharing your thoughts with us. We are very happy to hear that you enjoyed your stay and hope to see you again!

10/10 Excelente

Stewart

Se hospedó 1 noche en agosto de 2023
Respuesta de Mike, el 31 ago. 2023
Thank you for taking the time to share your thoughts with us. We strive to make every stay a pleasant one and we are very happy to hear that you enjoyed your time with us!

10/10 Excelente

Erik

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and seemed new. Friendly staff and solid breakfast.
Se hospedó 2 noches en agosto de 2023
Respuesta de Mike, el 27 ago. 2023
Thank you for your feedback! We strive to make every stay a memorable experience for the right reasons and are happy to hear that you enjoyed your time with us!

10/10 Excelente

Susanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff was friendly and helpful. Property is clean.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike, el 27 ago. 2023
Thank you very much for taking the time to share your experience with us. We are very pleased to hear that you enjoyed your time at our property!

6/10 Aceptable

Troy

Le gustó: Limpieza, servicio y personal, servicios
Ac unit was extra loud and punping in a lot of humidity.... everything in the room felt wet... hard to s sleep. The shower site kept opening and would not stay shut. Tv menu hard to understand how to operate so just shut it off. Think in just got a bad room.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike, el 27 ago. 2023
Thank you for taking the time to share your thoughts with us. As I'm sure you are aware, we were experiencing high heat combined with high humidity during the time you were with us, but I do apologize that you were uncomfortable in your room. I will pass your concerns about the AC and the shower on to my maintenance team. In regards to the tv menu, anyone at the front desk would have been happy to help if only we had known you were struggling with it. I do hope that you will stay with us again in the future and allow us to show you that your less than satisfactory stay was an exception.

4/10 Malo

Michelle

Se hospedó 1 noche en agosto de 2023
Respuesta de Mike, el 31 ago. 2023
Thank you for taking the time to share your thoughts with us. I'm sorry to hear that we did not meet your expectations, but we do hope that you will stay with us again and allow us to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Mike, el 5 ago. 2023
Thank you so much for choosing our hotel for your recent stay, and for taking the time to share your thoughts about it! We are very happy to hear that you enjoyed your time with us and hope to see you again in the near future!

10/10 Excelente

mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff. Comfortable room
Se hospedó 1 noche en agosto de 2023
Respuesta de Mike, el 5 ago. 2023
Thank you for choosing us for your stay and for taking the time to tell us about it. We are very happy to hear that you enjoyed your interactions with our staff and that you were comfortable in your room. We hope to see you again the next time you are in the area!

10/10 Excelente

Colette

Se hospedó 1 noche en julio de 2023
Respuesta de Mike, el 28 jul. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEBRASKA CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.