We called early due to being from out of town and having a toddler that really needed a nap. We were told that we could not check in early, no options to pay extra for that due to them not having very many housekeepers, Get there and there's no water machine with the ice machines, bottles of water were $3 a piece. Next, we took our little guy swimming and didn't bring towels down, so my husband went and asked for some and they said they would bring them. About 30 minutes later, no towels and our son was shivering so I had to go back to our room soaking wet to get them. Last, we went to breakfast around 8, there was barely anything left and it was supposed to be served until 9:30. Overall, it's a decent place to stay and be safe for the night, but it definitely has its issues and is super understaffed.