Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 562 de 1001 opiniones" "
10 - Excelente
562
Puntuación de 8, es decir, Bueno. Basada en 218 de 1001 opiniones" "
8 - Bueno
218
Puntuación de 6, es decir, Aceptable. Basada en 104 de 1001 opiniones" "
6 - Aceptable
104
Puntuación de 4, es decir, Malo. Basada en 60 de 1001 opiniones" "
4 - Malo
60
Puntuación de 2, es decir, Terrible. Basada en 57 de 1001 opiniones" "
2 - Terrible
57
8.8/10
Limpieza
8.8/10
Servicio y personal
8.0/10
Servicios
8.6/10
Condiciones de la propiedad
8.4/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Sylvia
Viaje familiar
12 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Services must improve
Serivce is not good, frontdesk people is not kind. Cleaning service opened 2 times the room while i was in, despite I told them no thanks.
Daniel
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 21 ene. 2024
Daniel, we regret to hear of the encounters you had concerning our team members' courtesy and your room privacy. Acknowledging your feedback, we are committed to refining our operations. We appreciate your understanding and look forward to offering an improved experience should you ever choose to stay with us in the future.
10/10 Excelente
Jacobo, Guadalajara
Viaje en pareja
27 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicacion, cerca de todo y muy bonito el hotel
Jacobo
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 28 dic. 2023
Jacobo, estamos encantados de saber que disfrutó de la ubicación privilegiada y apreció la belleza del Aloft New Orleans Downtown. Gracias por sus amables palabras y esperamos darle la bienvenida pronto.
10/10 Excelente
pablo
19 nov. 2023
pablo
Se hospedó 7 noches en noviembre de 2023
Respuesta de Customer Service, el 11 dic. 2023
Thanks for the outstanding rating, Pablo!We're delighted your time at Aloft New Orleans Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
10/10 Excelente
Francisco, Panama
24 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo excelente
Francisco
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 25 sept. 2023
¡Gracias por compartir esta calificación perfecta, Francisco!¡Estamos encantados de saber que disfrutó de su estadía en el Aloft New Orleans Downtown! Es un placer para nosotros atenderlo al máximo. Después de todo, ¡tu felicidad es nuestra principal prioridad! ¡Ya estamos esperando su próxima visita!
2/10 Terrible
Edgar
1 abr. 2023
Edgar
Se hospedó 1 noche en marzo de 2023
Respuesta de Customer Service, el 22 abr. 2023
We appreciate you taking the time to share your feedback, Edgar.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
10/10 Excelente
Efrain, Corona
Viaje en grupo, Viaje de negocios, Viaje en pareja
3 abr. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal amable . Lugar comodo , limipio, y ubicado en el centro de la ciudad.
Efrain
Se hospedó 1 noche en marzo de 2022
6/10 Aceptable
Marisol
23 nov. 2020
No le gustó: Condiciones de la propiedad
Marisol
Se hospedó 1 noche en noviembre de 2020
8/10 Bueno
Cliente verificado
Viaje de negocios
11 feb. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A good bed and pillows, good amenities, coffee in the room, gym, swimming pool. Modern decoration. Good location, just two blocks from the French Quarter. All people are very nice. I would like to have a buffet breakfast. That’s all I would suggest.
Cliente verificado
Se hospedó 3 noches en febrero de 2020
6/10 Aceptable
Francisco Javier
21 sept. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alarma contra incendios
Una noche se activo la alarma contra incendios y tardaron horas en desactivarla. No pude dormir por mas de 2 horas. Deben tener personal capacitado que resuelva los problemas mas rápido.
Francisco Javier
Se hospedó 6 noches en septiembre de 2017
8/10 Bueno
Manu
16 ago. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien ubicado
El personal fue muy amable, el hotel se encuentra bien ubicado
Manu
Se hospedó 1 noche en agosto de 2017
8/10 Bueno
Cliente verificado
1 ago. 2017
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Falta más atención en aspectos de limpieza
El personal es muy indiferente
Excelente ubicación
Cómodo
A pesar de que la habitación da a la calle y de que hay muchas habitaciones por piso, no se escuchan ruidos, al parecer la zona es tranquila.
Cliente verificado
Se hospedó 4 noches en julio de 2017
10/10 Excelente
Louis
27 dic. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel
Clean ,confortable close to everything, restaurant,shops.
Louis
10/10 Excelente
Bunna Aellisa
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bunna Aellisa
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Keva
Viaje en pareja
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
Hotel is perfectly located. 4 minute walk to street cars & Bourbon Street. Common areas appear very clean, however our bathroom seem like it was falling apart. Shelf for towels almost out the wall, tissue holder, also needed tightening and shower. We also received a downgraded room, which we were not pleased with. Hopefully someone reaches out to rectify this soon.
Keva
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Keva, we appreciate your feedback. It's great to hear you found our location convenient for your needs. Regarding your room and its facilities, we're sorry for any inconveniences encountered during your stay with us. We deeply value your satisfaction and assure you that the concerned departments are working diligently on enhancing guest experiences. We hope to have the opportunity to turn your experience around on your next visit.
10/10 Excelente
adriana maria
Viaje familiar
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was great, the hotel is very centrally located, we walked everywhere or took the street cart that passed nearby. The room was very clean, as well as the common areas. The staff could be a little friendlier, but otherwise would recommend it.
adriana maria
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
Adriana, thank you for sharing your positive experiences at Aloft New Orleans Downtown. We're thrilled that you valued our central location and found every space, including your room, to be immaculate. Your feedback on the friendliness of our team members is duly noted, and steps will be taken to ensure we maintain a welcoming environment. We look forward to hosting you again and continually exceeding your expectations.
10/10 Excelente
Tarla
27 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tarla
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Thanks, Tarla! It's outstanding your time at Aloft New Orleans Downtown was fantastic. We can't wait until your next visit!
10/10 Excelente
Aniya
22 abr. 2024
Aniya
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Thank you for sharing your perfect rating with us, Aniya!It's wonderful to see how much you appreciated your time at Aloft New Orleans Downtown! We want everyone to feel right at home at Aloft New Orleans Downtown. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
4/10 Malo
Michelle
Viaje en pareja
22 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
I was in a room that leaked water from the roof. I was placed on my last day in a better room, this wasn’t fair at all!! I have photos and video footage and I am expecting to hear from someone today
Michelle
Se hospedó 3 noches en abril de 2024
10/10 Excelente
Dena
Viaje en pareja
22 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is very nice and clean, check in was easy and quick! I’d say the only downfall was the parking. We had to park across the street and walk in the rain. It’s not convenient parking at all. Besides that it was a great stay and I will be staying their next time I come.
Dena
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 23 abr. 2024
Dena, your kind words on the enjoyable stay you had at Aloft New Orleans Downtown are truly appreciated. It's fantastic to hear you found the hotel to be pleasant and the check-in process efficient. Regarding your feedback about the parking arrangement, we understand the potential inconvenience this can present and we continually strive for enhancements where we can. We appreciate your understanding in this matter. Nevertheless, it's incredibly rewarding to hear that you are planning a future visit and we're looking forward to welcoming you back.
10/10 Excelente
Sandy
Viaje en pareja
22 abr. 2024
Le gustó: Servicios
Great spot, great value.
Sandy
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
Sandy, it's fantastic to hear that you recognized the value we aim to provide at Aloft New Orleans Downtown. We're glad you found our location to be ideal and we look forward to welcoming you back for another delightful stay.
10/10 Excelente
Jordan, London
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel close to the french quarter, very spacious
Jordan
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Jordan, thank you for sharing your experience at Aloft New Orleans Downtown. We're delighted to know our prime location near the French Quarter was convenient for your exploration. Your comments regarding our spacious interiors are greatly appreciated. We look forward to welcoming you back during your next visit to the city.
10/10 Excelente
Kenny
Viaje en pareja
10 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Satisfied with everything overall.
Kenny
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 11 abr. 2024
Kenny, it's heartening to hear of your overall satisfaction with your stay at Aloft New Orleans Downtown. Your kind words embody the experience we aim to provide to every guest. We're looking forward to welcoming you back in the future.
4/10 Malo
Steven
Viaje en pareja
8 abr. 2024
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location of hotel is excellent - just on the fringe of the French Quarter and close for walking to Bourbon Street and surrounding area.
Front desk staff - need training on customer relations. If you don’t like your job - find another one. We had to change rooms as there was no AC and our room was 80 degrees. Maintenance Engineer - what a fantastic man. Advised us that we should not have been given this room and helped us change rooms. Hats off to him as he made a hot situation better.
Great location - great rooms - great maintenance engineer - front desk staff were not client friendly to know that a happy client is a repeat client !
Steven
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Steven, thank you for taking the time to share your feedback. We're glad to hear you enjoyed our strategic location and the professionalism of our maintenance engineer. However, it appears there were some aspects of your stay, such as the initial room comfort and interaction with the front desk, that didn't measure up to your expectations. We're constantly striving to improve our guests' experiences and rest assured, your comments will be used constructively. We hope we can welcome you back in the future, demonstrating our dedication to excellence in customer service.
8/10 Bueno
Summer
Viaje en grupo
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was unaware about the $150 deposit upon arrival, i was told i should receive it back though. Other than that everything was fine
Summer
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Summer, thank you for choosing to stay at Aloft New Orleans Downtown. We appreciate your feedback and apologize for any confusion regarding our deposit policy. We're pleased to hear that apart from this, everything met your expectations. Looking forward to having you with us again in the future.
10/10 Excelente
Joseph, Cleveland
Viaje en grupo, Viaje en pareja
8 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed four nights without any issues. The hotel was clean and modern. The beds and pillows were very comfortable. The hotel was within walking distance to Canal Street, Bourbon Street, and the Riverfront Market (about a mile one way). We would definitely stay here again.
Joseph
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Joseph, it's delightful to learn that your four-night stay at Aloft New Orleans Downtown met your expectations for cleanliness, comfort, and convenience. We're thrilled you found the bedding to your liking and our location beneficial to fully enjoy the city's main attractions. It's great to know you'd consider visiting us again. We'll be waiting to welcome you back for another memorable stay.
8/10 Bueno
Manuel
Viaje familiar
5 abr. 2024
Le gustó: Servicios
Friendly front desk , clean property, great location!
Manuel
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 6 abr. 2024
Manuel, it's great to hear that you appreciated the warm welcome from our front desk team at Aloft New Orleans Downtown, as well as enjoyed the cleanliness and location of our establishment. Thank you for your kind words. We hope to see you again soon!
10/10 Excelente
Shannon, seatac
3 abr. 2024
Le gustó: Limpieza y servicio y personal
Amazing place
Shannon
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 5 abr. 2024
Shannon, we're thrilled to hear that your stay at Aloft New Orleans Downtown was top-notch! It's wonderful when our guests connect with our hotel to create such memorable experiences. We're eager to welcome you back for another incredible stay.
10/10 Excelente
noelle
Viaje familiar
2 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely worth the valet parking charge. In and out with such ease!
Quiet and wonderful hotel, adjacent to so many great parts of NOLA!
Staff were super nice and polite.
Had a problem with the dumb TV and 15 minutes later a very nice gentleman had it fixed!
noelle
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 4 abr. 2024
Noelle, it's great to hear that you valued the convenience of our valet parking feature at Aloft New Orleans Downtown. We're thrilled that the tranquility of our location complemented your visit. Your compliments on our team members' politeness are appreciated, and we're pleased that they addressed your TV issue swiftly. We hope to welcome you back to our hotel during your next adventure in New Orleans!
6/10 Aceptable
David
2 abr. 2024
Le gustó: Servicio y personal
David
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 4 abr. 2024
David, thanks for taking the time to rate your stay. Without any specific comments about your experience, we can't completely understand where we fell short or exceeded expectations. We invite you to share your insights for us to enhance our services. Hope to have the chance to serve you better in the future.
10/10 Excelente
Kina
Viaje familiar con niños
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This Aloft is perfect! I love that we can always walk to areas that interests us...you wouldn't be disappointed with this hotel!
Kina
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Kina, thank you for your glowing review! We're thrilled you found Aloft New Orleans Downtown's location convenient for your explorations. Your satisfaction is our biggest reward. We appreciate your recommendation and look forward to welcoming you back in the future.
10/10 Excelente
Tyler
Viaje familiar, Viaje familiar con niños
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very great place! Would stay over and over again!
Tyler
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 1 abr. 2024
Tyler, it's thrilling to hear you have such high praise for Aloft New Orleans Downtown. Knowing you would choose us repeatedly is a testament to the wonderful experience we aim to provide. We cannot wait to welcome you back for another enjoyable stay.
10/10 Excelente
Prentiss
30 mar. 2024
The entire experience was amazing. Definitely will be back
Prentiss
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Prentiss, we are thrilled to read your glowing comments about your experience at Aloft New Orleans Downtown. It truly brightens our day knowing that we made such a positive impact on your stay. We look forward to welcoming you back in the future!
10/10 Excelente
Brittney, Spanish Fort
Viaje familiar
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel. Great staff.
Brittney
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Brittney, it's wonderful to see your glowing feedback about Aloft New Orleans Downtown. We're delighted that you appreciated our aesthetic and found our team members to be exceptional. We look forward to your next visit!
10/10 Excelente
Miriam
Viaje en grupo
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay. The staff was friendly and I had an easy check in. The rooms were nice and clean. I love the modern look of the hotel. I would definitely recommend staying here.
Miriam
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Miriam, it's a delight to learn about your enjoyable experience at Aloft New Orleans Downtown. We're thrilled you appreciated our efficient check-in process, cleanliness, and contemporary design. Your recommendation means a lot to us. Our team members extend their gratitude for your warm words. We're looking forward to welcoming you back in the future.
8/10 Bueno
Mario
Viaje de negocios, Viaje en pareja
28 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good for the price. Almost $500 less than some surrounding hotels. The room is simple. Clean and welcoming. The bed and pillows sucked lol but the city view we had from the 15th floor was awesome.
Mario
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 29 mar. 2024
Mario, it's great to know that you found Aloft New Orleans Downtown to be good value and appreciated its cleanliness and inviting atmosphere. We're glad you enjoyed the impressive cityscape from the 15th floor. We recognize your comments regarding your bedding preferences and thank you for bringing it up. Your input will be invaluable as we continuously strive for our guests' comfort. We hope to see you again to better serve your accommodation needs.
10/10 Excelente
Ursala
28 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ursala
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 30 mar. 2024
Ursala, we're thrilled to see your high rating for Aloft New Orleans Downtown. It's rewarding to know you enjoyed your stay with us. We look forward to welcoming you back for another excellent stay soon.
10/10 Excelente
Alondra
Viaje en grupo
21 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service was great ! Hotel was really pretty !
Alondra
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Alondra, we're thrilled you enjoyed your stay at Aloft New Orleans Downtown! It delights us to hear you found our hotel visually appealing and the service to be superb. Thanks for choosing us, we hope to welcome you back soon!
10/10 Excelente
LaToya
Viaje en grupo
20 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was beautiful, front desk ladies were amazing, and the room and view were beautiful. Every staff member I encountered was so friendly. A very refreshing trip.
LaToya
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
LaToya, thank you for sharing your wonderful experience at Aloft New Orleans Downtown. We're delighted that our stunning property and your room with a view contributed to your enjoyable stay. It warms our hearts to know that our front desk team members were accommodating and everyone you encountered displayed genuine friendliness. We're glad to have added a refreshing touch to your trip and eagerly await your return visit.
10/10 Excelente
Shenelle
Viaje en grupo
20 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and helpful.
Shenelle
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Shenelle, it's truly wonderful to learn that you appreciated the warm assistance provided by our team members at Aloft New Orleans Downtown. Thank you for taking a moment out of your day to share your experience. We hope to see you again on your next trip to the area!
10/10 Excelente
Velvet
Viaje familiar
19 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very specious and clean rooms!! Definitely my "go-to" hotel when I'm in NOLA
Velvet
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Velvet, it's fantastic to hear that Aloft New Orleans Downtown is your "go-to" hotel when you're in NOLA! We're thrilled that our spacious and immaculate rooms meet your expectations. We eagerly await your return on your next trip to the city.
10/10 Excelente
Brittany
Viaje en grupo
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was the best everyone was very helpful, kind, and professional.
Brittany
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
Brittany, it brings us immense joy to hear that you appreciated the diligent efforts of our Aloft New Orleans Downtown team members. Their dedication to exceeding the expectations of our guests is truly what sets us apart. We sincerely look forward to sharing more memorable experiences with you on your next visit.
2/10 Terrible
Jodi, Novi
Viaje en pareja
17 mar. 2024
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Room given to us had ZERO windows. Nice room. Nice hotel. Claustrophobic & went to ask if we could have a room with a window was told no. Will NOT stay here again without the guarantee we will have a window! The website said NOTHING about no windows in some rooms!
Jodi
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 21 mar. 2024
Jodi, we regret to hear about your recent stay. While we endeavor to offer a variety of rooms to cater to all preferences, we understand your concern with natural light. We will consider your remarks about room descriptions on our booking channels to ensure transparency. We would be grateful for a second chance to demonstrate the excellent service for which we are known.
10/10 Excelente
Eric
Viaje familiar
16 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking is a little inconvenient
Eric
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Eric, thank you for your feedback. At Aloft New Orleans Downtown, we acknowledge that our parking situation might not suit everyone. We are continuously looking for ways to improve guest convenience and service. Looking forward to welcoming you back for another stellar stay.
10/10 Excelente
Krystal
Viaje familiar
14 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
GREAT LOCATION
Krystal
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 21 mar. 2024
Krystal, it's fantastic to hear you appreciated the prime positioning of Aloft New Orleans Downtown. We trust this added value to your visit and we hope to welcome you back soon. Enjoy your day!
10/10 Excelente
Mekiyah
Viaje en pareja
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved every second! Extremely friendly staff , easy parking , and very clean rooms.
Mekiyah
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
Mekiyah, it's delightful to know you enjoyed every moment at Aloft New Orleans Downtown! Your compliments on our team members' friendliness, convenient parking, and pristine rooms are much appreciated. We look forward to your next stay with us.
10/10 Excelente
Sedrena
Viaje en pareja
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love love love. I’m staying there everytime we go
Sedrena
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Sedrena, your enthusiastic words about Aloft New Orleans Downtown make our day! It's wonderful to hear that we've become your go-to choice for all your stays. Can't wait to welcome you back on your next visit.
6/10 Aceptable
shyonda n
Viaje en pareja
10 mar. 2024
No le gustó: Condiciones de la propiedad
The tv would go in and out, the installation was terrible, the door in the room can lead to the other room. I like the bar, the pool table area, lobby clean and spacious.
shyonda n
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Shyonda N, we appreciate you taking the time to share your feedback. We're sorry to hear about the inconveniences you faced regarding the television and room layout. Rest assured, we are continuously striving to enhance our guest experiences and will take your feedback into consideration. It's rewarding to know that you enjoyed our bar amenities and common areas. We hope we can welcome you back in the near future for an improved stay.
10/10 Excelente
Erica
Viaje en pareja
9 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a beautiful hotel with lovely staff. It’s so close to everting too.
Erica
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 15 mar. 2024
Erica, we greatly appreciate your positive words. Your praises of Aloft New Orleans Downtown's aesthetic and its convenient proximity to local attractions is gratifying to hear. It's wonderful to know our hardworking team members contributed to making your stay enjoyable. We look forward to the opportunity to serve you again.
10/10 Excelente
Michael
Viaje en pareja
9 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Had a great stay!
Enjoyed the location and nearby dining options.
The staff was SUPER professional and helpful.
Rooms and facility were very nice.
Planning to come back!
Michael
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 10 mar. 2024
Michael, we're thrilled to hear that you had a memorable stay at Aloft New Orleans Downtown. Our team members' professionalism, the enjoyable location, and our delightful dining options seem to have had a positive impact on your experience. We're grateful for your feedback about our rooms and facilities and we're excited to welcome you back in the future!