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Opiniones de Lamothe House

3.5 out of 5
Lamothe House
621 Esplanade Ave, New Orleans, LA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 541 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 313 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 1004 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ishtar

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Charming and friendly.
Se hospedó 2 noches en junio de 2023
Respuesta de Andrew, el 19 jul. 2023
Thank You. We hope you consider us again if you plan another stay in New Orleans.

10/10 Excelente

Ishtar

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So charming. A little maintenance will be to expect…
Se hospedó 3 noches en junio de 2023
Respuesta de AM, el 20 jul. 2023
THANK YOU!! We are glad you enjoyed your stay!!

8/10 Bueno

Eduardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2022
Respuesta de am, el 23 jul. 2023
THANK YOU!! So glad you enjoyed your stay!!

8/10 Bueno

DIEGO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lugar estratégico.
Esta ubicado En un área buena y estratégica. Estuve 6 días de los cuales apenas hicieron limpieza 3 . El personal muy atento a nuestras necesidades. Pasamos un rato muy agradable en la piscina (gracias yari ) El jacuzzi espectacular.
Se hospedó 7 noches en diciembre de 2021
Respuesta de Jon Schmidt, el 5 ene. 2022
We are glad you enjoyed the lovely jacuzzi and thank you for recognizing our star player Yari! We are so glad to have her on our team. Thank you as well for the great photo! With your permission, we would love to use it on our social media! We look forward to your next visit!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel encantador. Los cuadros, la carpintería y el jardín con el estanque le dan un halo de misterio y elegancia.
Se hospedó 3 noches en agosto de 2019
Respuesta de Am, el 23 jul. 2023
Thank you!! Glad you enjoyed your stay!!

10/10 Excelente

Blanca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nos gustó mucho este hotel, muy típico Registrado en el patrimonio del lugar
Se hospedó 5 noches en enero de 2019
Respuesta de Nikki Ritzenthaler, GM, el 6 feb. 2019
Muchas gracias!

10/10 Excelente

Blanca, mexico city, mx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel muy agradable y cómodo, registrado en los hoteles preservados Nos gustó mucho
Se hospedó 5 noches en enero de 2019
Respuesta de Nikki Ritzenthaler, GM, el 29 abr. 2019
Nos alegramos de que haya disfrutado de su estancia. Gracias por quedarse en nuestro hotel.

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en enero de 2019
Respuesta de Nikki Ritzenthaler, GM, el 1 abr. 2019
Thanks for staying with us! We're glad you enjoyed a five-star experience.

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en enero de 2019
Respuesta de Nikki Ritzenthaler, GM, el 1 abr. 2019
We're glad you had a great experience at the Lamothe House Hotel! We hope to welcome you back for a return visit.

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en enero de 2019
Respuesta de Nikki Ritzenthaler, GM, el 1 abr. 2019
We're so glad to see you experienced an outstanding stay. Please come see us again when your travels return you to the Big Easy!

6/10 Aceptable

María Agustina

Le gustó: Comodidad de las habitaciones
Hotel muy caro para lo que es.
Es muy difícil evaluar éste hotel. Recepción desprolija, sin limpieza, arriba por escalera.Habitacion en general muy bien. Precio extremadamente alto para ese hotel. $298 dólares 2 noches sin desayuno. No ofrece servicios para ese precio.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Nikki Ritzenthaler, GM, el 13 dic. 2018
Lamentamos que no estuvieras contento con tu estancia.

6/10 Aceptable

Patrick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a given a room that was accessed directly from the street and the door did not have a deadbolt (only a handle lock and a chain lock), so did not feel very safe. If we had a different room, would give the property a higher rating.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Raymond, Los Angeles

Le gustó: Servicio y personal
Plumbing slow to drain, room was small and a bit musty. Cockroach in light fixture and noisy from courtyard .
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Yvette

Le gustó: Servicio y personal y condiciones de la propiedad
Quaint and good location
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property close enough to walk to many things, but quiet enough that you feel secluded
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Kelly, Springfield

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love the Lamothe house and prefer to stay every time we visit New Orleans! It’s comfortable, quiet, safe, and the location is convenient to our favorite places to visit while in town. This time our visit from the spirits were plentiful. NEVER felt malevolent. Everything from the staff to the spirit presences were friendly. Definitely helped rank this 4th visit to Nola right at the top! The price hike during certain nights is double that of others so that would be our only complaint and common for most hotels we look at. Waiving that price hike or offering a discount for return visitors would be nice. We will be back and already looking forward to our stay next fall or spring!
Se hospedó 2 noches en abril de 2024

2/10 Terrible

dawn

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
We weren’t able to make the reservation, however we did drive by later. People lined up on the sidewalks next door to facility (drunk, drugs, homeless) Couldn’t walk on sidewalks to the facility. No marked check in or curbside temporary parking for check in or luggage drop off. Building looked awful, filthy and had broken and falling off hinges shutters. Zero curb appeal. Did not and will stay or ever recommend this establishment. Wish we could have gotten our money back. What a waste. Such a huge disappointment.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Christina

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Age of property, stairs, doors, etc
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Stephany

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved staying here and will stay again in the future. Close enough to The action but quieter. Amazing old mansion - we stayed in the suites facing the street and loved it. The rooms are HUGE! High ceilings and great comfortable beds. You do need to hike up two long banks of stairs - think old mansion so no elevator. We are in good shape now! The area had some sketchy parts but we’ve been to New Orleans over a dozen times so we were aware.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Brian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleased with the space overall. Great location for visiting the French Quarter and surrounding areas. Very walkable to Bourbon area but far enough to separate from it when you need quiet. The couch in our room needs to be thrown out or cleaned thoroughly, but least of our concerns. Little pool and overall setup of the property were great.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Mcgaeiouz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Kimberly

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location close to Frenchmen street but the property was really run down. The sink in our room wouldn’t drain and was basically broken and the bathroom and shower were really in poor shape. We asked for the sink to be fixed three times and it never was. I’m sure they knew it was broken when we checked in. They moved us from a room with two double beds to a room with a King bed (not ideal for our trip). It was tiny and clean but lots of things were broken. Drawers that wouldn’t open or wouldn’t close. No phone, or coffee pot. This property could be really cool and funky but it needs some TLC. There are lots of other properties we’ve stayed at nearby that are priced similarly that were much more comfortable. We will not be back.
Respuesta de AM, el 3 abr. 2024
We are sorry to hear you wouldn’t book with us again! We can say that this property is about to undergo a total renovation!

6/10 Aceptable

Cameron

Viaje en pareja
Le gustó: Limpieza
We had lots of privacy in our unit. We were very close to Frenchmen which we loved! It's not quiet at night if you're looking for that, but it's a great location to be near the nightlife. We didnt get our room serviced at all, despite asking the front desk directly. We only stayed a few days, but any more and i would have liked some fresh towels. The staff was friendly, though!
Se hospedó 4 noches en marzo de 2024
Respuesta de AM, el 31 mar. 2024
We do service rooms every 3 days.

4/10 Malo

Estela

Viaje en pareja
Disrepair, very small room, awful towels. Beware they have another house behind the big house with no security and adjacent to a property under construction with only a narrow alleyway leading to the rooms with doors facing the alleyway. No sitting area inside the house and patio needs lits of repsit
Se hospedó 3 noches en marzo de 2024
Respuesta de AM, el 27 mar. 2024
We are sorry to hear that your stay with us was not what you expected. We can however say that this property will soon be undergoing a total renovation with all new furniture, linens and bedding. We hope that you try us again once this is completed later this year.

10/10 Excelente

Daniel Kerner

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second I have stayed and all good as expected
Se hospedó 1 noche en marzo de 2024
Respuesta de AM, el 22 mar. 2024
So glad you keep coming back and enjoy your stay with us!

6/10 Aceptable

Stephanie

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Am, el 20 mar. 2024
Thanks for the review!

6/10 Aceptable

STEPHEN

Viaje en pareja
Le gustó: Limpieza
Near Frenchman Street and the French Qtr. Just amazing music. The room was clean, but very small, and the TV never worked.
Se hospedó 3 noches en marzo de 2024
Respuesta de AM, el 17 mar. 2024
So Sorry we could not get that tv working for you. We will have the cable comfy out right away to make sure this is not an ongoing issue!!

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
Pool and hot tub were not available, door in bathroom didnt close, and everytime someone came into the courtyard, the door would slam shut and they would stand out in front of your door talking. As it is an old facility, they might as well been standing inside our room talking. Can tell they are working on the facility, but the courtyard needs a landscaper's magic touch.
Se hospedó 1 noche en marzo de 2024
Respuesta de AM, el 16 mar. 2024
Thank you for the feedback! And yes, we are currently renovating our courtyard and facilities. We do apologize for any noise caused by other guest during your stay.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing location great staff
Se hospedó 5 noches en diciembre de 2023
Respuesta de AM, el 16 mar. 2024
Thanks so much for the great review!! We are so glad you enjoyed your stay with us!

10/10 Excelente

Philip

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Truly a special, historic property. If you like old places with character you’ll love it. If you want new corporate sterility this won’t be for you.
Se hospedó 3 noches en marzo de 2024
Respuesta de AM, el 15 mar. 2024
Thank you so much for the great review!! We are so glad you enjoyed this historic and full of life property!! It truly is a one of a kind!

4/10 Malo

Paul

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Didn’t like how noisy the room was, especially if someone is staying above you.
Se hospedó 1 noche en marzo de 2024
Respuesta de AM, el 13 mar. 2024
So sorry you didn’t fully enjoy your stay with us!! With this being an historic property there’s a few things out of our control. We do want everyone to have a relaxing and enjoyable time so we do apologize if the guest about you caused excessive noise!

8/10 Bueno

Adryanna

Viaje en pareja
So this hotel was at a wonderful location, next to the famous Frenchman street and crossing a block to the French quarter. But, we were next to construction and it woke us up early on the weekdays. There were flying singles and nails on the ground, and we told the management but not much was done. Our hotel room was spacious and the bed was very comfortable. Room def needed some TLC and the shower wasn’t very clean. Overall, we enjoyed our stay but not sure if we’d stay again. 8/10.
Se hospedó 4 noches en marzo de 2024
Respuesta de AM, el 12 mar. 2024
We do apologize for the inconvenience this may have caused but I’m sure you can understand that some things are not in our control, ex: neighborhood construction. Glad you enjoyed your stay with us otherwise!

2/10 Terrible

Tzara

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The cosmetic fixings for the room need to be taken care of. There was no where to sit in the hotel courtyard. Pool was messed up. I get old time theme but it should look hygienic
Se hospedó 3 noches en marzo de 2024
Respuesta de AM, el 10 mar. 2024
We are in the process of a total renovation, that’s why the pool is drained. The pool area does have tables and chairs around it that anyone can use. Hopefully you’ll try us again once our remodel is completed.

10/10 Excelente

Phillip, ROSEMEAD

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in and check out was easy. Staff friendly. Room was perfect for a traveling couple. Quiet and cozy. Gave a good feel of creepy and old. Fun place to stay. Will be back for sure.
Se hospedó 3 noches en marzo de 2024
Respuesta de WM, el 10 mar. 2024
We are so glad to hear you enjoyed your stay with us!

6/10 Aceptable

Cory

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de AM, el 5 mar. 2024
We are sorry you did not fully enjoy your stay with us!

4/10 Malo

Michael

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de AM, el 4 mar. 2024
We are sorry that you did not enjoy your stay with us.

10/10 Excelente

Alyson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great!
Se hospedó 2 noches en febrero de 2024
Respuesta de AM, el 29 feb. 2024
So glad you enjoyed your stay with us!

4/10 Malo

Adrian

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The state of the property is one of faded glory; it is a nice historical property but it is in a rather run down, decaying state; this is due to the overall condition of the property but also to the attitude of the staff; the staff [including the manager] has a rather lackadaisical, 'whatever' attitude; they seem to regard customers as a nuisance. Although we were excited to stay in a historical place, the state of the property and the attitude of the staff did not make this a pleasant stay! Next time we will be more careful to see through the veneer of a nice appearance that hotels put up online. Look for other options.
Se hospedó 3 noches en febrero de 2024
Respuesta de AM, el 27 feb. 2024
We are sorry you did not enjoy your stay with us. Although we are in a national registered historic home we never want our guest to walk away feeling as though we view them in that light. With the renovation of this property happening as we speak we hope that the issues of the facilities and appearance will be resolved.

2/10 Terrible

dharmender

Se hospedó 2 noches en febrero de 2024
Respuesta de AM, el 20 mar. 2024
We are sorry you did not enjoy your stay with us!

6/10 Aceptable

Timothy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Great location within one minute walk to Frenchman street and minutes to French Quarter. The hotel is old and musty but the beds are comfortable and the staff is cool. I’d recommend if it was not musty.
Se hospedó 3 noches en febrero de 2024
Respuesta de AM, el 26 feb. 2024
Hopefully you check back with us in the fall of 2024 once our entire renovation on the property is completed. We are glad you enjoyed the comfy beds and your time here in New Orleans!

8/10 Bueno

Yuniev Simon

Le gustó: Limpieza y condiciones de la propiedad
Really nice old style house
Se hospedó 3 noches en febrero de 2024
Respuesta de AM, el 23 feb. 2024
Glad you enjoyed your stay with us!!

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff Clean Great price and excellent location!
Se hospedó 1 noche en febrero de 2024
Respuesta de AM, el 20 feb. 2024
So glad you enjoyed your stay with us!!

6/10 Aceptable

Elizabeth

It was okay but I wouldn’t stay there again. Location was convenient and given the age of the building I could understand some issues. What I could not fathom was the overall lack of professionalism and service skills with most of the staff - points to a larger issue with management/pride of ownership in my opinion and the experience we had there. A shame because I wanted to love it but at least it served as a place to rest at night.
Se hospedó 4 noches en febrero de 2024
Respuesta de AM, el 18 feb. 2024
Hi Elizabeth We are so sorry you did not enjoy your time here with us. We want each person who stays with us to experience kind, helpful, and professional service at all levels. To hear that your experience was subpar is something we take seriously and will do better!!

10/10 Excelente

Shatavia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de AM, el 11 feb. 2024
So glad you enjoyed your stay with us!

8/10 Bueno

Peter R, Pawleys Island

Viaje en grupo, Viaje familiar con niños
Le gustó: Servicio y personal
This place is great for the price....far from fancy, rooms are tiny, bathrooms very basic.....but its got lots of NOLA vibes, staff is lovely and LOCATION is what its all about. Right in the middle of it all.
Se hospedó 4 noches en enero de 2024
Respuesta de AM, el 2 feb. 2024
So glad you enjoyed your stay!!

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location for Mardi Gras
Se hospedó 2 noches en enero de 2024
Respuesta de AM, el 30 ene. 2024
So glad you enjoyed your stay with us.

10/10 Excelente

Jesus D

Se hospedó 1 noche en enero de 2024
Respuesta de AM, el 28 ene. 2024
So glad you enjoyed your stay!!

10/10 Excelente

Teri

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Very close to bourbon st, awesome history!
Se hospedó 1 noche en enero de 2024
Respuesta de AM, el 15 ene. 2024
Thanks for the feedback!

10/10 Excelente

Julia

Se hospedó 2 noches en enero de 2024
Respuesta de AM, el 8 ene. 2024
Thank you for the feedback!!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de AM, el 8 ene. 2024
Thank you for the feedback!!