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Opiniones de Magnolia Mansion

2 out of 5
Magnolia Mansion
2127 Prytania St, New Orleans, LA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 255 de 637 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 185 de 637 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 83 de 637 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 637 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 53 de 637 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

7.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis F

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Ambiente de los años 1800 Excelentes hosts
Se hospedó 4 noches en julio de 2022
Respuesta de Guest Services, el 8 ago. 2022
Thank you!

6/10 Aceptable

Maria Cristina

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2021
Respuesta de Guest Services, el 6 jul. 2021
Thank you for your feedback. As you likely know, new management is in the midst of upgrading the property, so we'd love to hear more feedback on what you'd like to see us improve.

10/10 Excelente

Danette

Se hospedó 1 noche en febrero de 2023

4/10 Malo

Elizabeth

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible customer service. Not responsive. No option to leave a voicemail.
Se hospedó 3 noches en marzo de 2023

8/10 Bueno

Peter

Se hospedó 4 noches en febrero de 2023

8/10 Bueno

Randy

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Nice room for the price. Hot tub option isn't very glamorous and I'm not sure it was actually working.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

casey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing place! They were super nice and I loved my stay!!! 10/10 recommend- I will be coming back!
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Wesley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I absolutely loved this stay!! The staff was awesome!!! Wesley was an absolute gentleman and was very welcoming. Everyone that we encountered was amazing!!! Our room was amazing. We will DEFINITELY be back!! This is one place where the Karens are wrong....... ijs.......
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Abby

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Paula

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property. We had a great stay! Bed was comfortable and room was clean and tidy!!! Staff very friendly and professional.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

LISA, Point

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The hotel is changing ownership and renovations have not begun. I would add more trash cans in the room. There was only 1 small one in the bathroom. The outside of the tub needs to be cleaned. Beds were comfortable but squeaky and more pillows please. Staff is wonderful. Couldn't ask for better. All in all this was a good stay. I will be back once renovations are done. Fantastic location. Parades block away.
Se hospedó 2 noches en febrero de 2023

2/10 Terrible

Brenda

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible!!!
Horrible !!!!.. Do not stay here… No elevator; No breakfast; No parking; It’s very cold the room and you can’t control the thermostat NEVER AGAIN😡😡
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Patricia

Se hospedó 3 noches en febrero de 2023

2/10 Terrible

David

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
False advertising! The photos for each of the themed rooms do not match the reality of what you get. Everything is run down and falling apart. After 5:00pm, there is no staff on premise until after 9:00am the next day. The Garden District is beautiful and reasonably priced for the location.

10/10 Excelente

louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2023

4/10 Malo

Christina

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Beautiful but needs TLC
What beautiful hotel, which needs a lot of TLC. Unfortunately during our one night stay, there was no heat nor hot water. The mattress and pillows need replacement and there is a lot of repairs needed at this place. The manager did try to assist with the heat but due to the parades was not able.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Magnolia Mansion Experience
Our stay was amazing. Loved the stunning Magnolia Mansion, it felt like it belonged to us. Very quiet and private. We were able to walk around to view the entire Mansion taking pictures without anyone bothering us. We also felt extremely safe outside the Mansion. We would love to visit again, and I highly recommend the Magnolia Mansion to others. My only critique is that it would be incredible to have a simple hot breakfast in the morning. That would be the only thing I would add, which would elevate the stay to the next level. Regardless, I truly enjoyed my stay. The Magnolia Mansion was a perfect Valentines/Mardi Gras getaway with my husband.
Se hospedó 1 noche en febrero de 2023
Respuesta de dc, el 11 feb. 2023
Dear Mr. Jason,Thank you for your review. It was a pleasure having youas our guest! Warm regards,Management

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful and historic
Our stay at the Magnolia Mansion was very good. If returning to New Orleans we will gladly stay there again.
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Ben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Sally

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very beautiful property, amazing preservation of a gorgeous mansion. Slept like a baby!
Se hospedó 1 noche en enero de 2023
Respuesta de wlw, el 20 ene. 2023
Dear Miss. Sally,Thank you for staying with us! It was a pleasure having you our guest.Warm regards,Management

8/10 Bueno

Juanita

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The reservation clerk doesn't seem to know what she's doing or was trying to scam my credit card. She called the day before I was to arrive and informed me that my credit card had not cleared. I informed her it was charged by my bank. Luckily, I had all my paperwork and then she was quick to assure me my room was paid for. When I arrived earlier than expected she acted as though she didn't know me and that my reservation must be under another name after just taking to me 24 hrs prior. No staff was seen when we arrived nor when we checked out. It was all self service.
Se hospedó 1 noche en enero de 2023
Respuesta de r, el 20 ene. 2023
Dear Miss. Juanita,Thank you for staying with us at the Magnolia Mansion hotel. Sorry about the inconvenience about your credit card. You had a virtual card and that is the reason your card was not cleared when we tried to process your card. We do not scam the credit card from our guests.Warm regards,Management

8/10 Bueno

Chris

Le gustó: Limpieza y condiciones de la propiedad
January stay..
We requested a queen size bed and was given an full instead so not as comfortable as expected. The heating and air was controlled for two rooms and located in hall which made a small inconvenience. But really enjoyed the quietness and relaxation of the stay.. Amenities of bed and breakfast was good except no breakfast, the advertising of bed and breakfast might need to be changed. We will stay again if opportunity to visit New Orleans arises for us.
Se hospedó 2 noches en enero de 2023
Respuesta de lz, el 20 ene. 2023
Dear Chris,Thank you for staying with us! it was a pleasure having you as our guest.Warm regards,Management

10/10 Excelente

Yolanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de sw, el 20 ene. 2023
Dear Miss. Yolanda,Thank you for staying with us at the Magnolia Mansion hotel. It was a pleasure having you as our guest.Warm regards,Management

6/10 Aceptable

Roberta

Viaje en pareja
No le gustó: Servicios
It is a beautiful old mansion, but the heating/cooling system is weird, there is really no proprietor to offer information or assistance in the evenings or early mornings. It is like a mauseleum inside. Weird music, empty and dead.

10/10 Excelente

Virgilio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very happy to stay at the Magnolia Mancion . The staf was super friendly . One block from the cable car. Historic house
Se hospedó 5 noches en diciembre de 2022

8/10 Bueno

Michele

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Felix

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

4/10 Malo

Harold

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 4 noches en diciembre de 2022

10/10 Excelente

BILL

Le gustó: Limpieza y servicio y personal
Everything 10 star run 🏃‍♂️ to stay here you won't be sorry didnt want to leave not the same old hotel stays this is like home hurry every body peace
Respuesta de l, el 8 dic. 2022
Dear Mr. Bill,It was a great pleasure having you as our guest!We hope you will come back in the future and stay with us again.Warm Regards,Reservation Department

10/10 Excelente

Philip, Gulfport

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Overall a great experience
Respuesta de lz, el 8 dic. 2022
Dear Mr. Philip,It was a pleasure having you as our guest!Warm Regards,Reservation Department

4/10 Malo

Michael

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2022
Respuesta de r, el 3 dic. 2022
Dear Mr. Michael,Thank you for for your review. We're so sorry that your experience did not match your expectations. We will use the feedback to make us better.Warm Regards,Reservation Department

2/10 Terrible

marshall louis

No le gustó: Servicio y personal y condiciones de la propiedad
No hot water!!!
Se hospedó 1 noche en diciembre de 2022
Respuesta de r, el 3 dic. 2022
Dear Mr. Marshall,We apologize for the inconvenience of having no hot water in your room. We try to provide our guests with the best service but sometimes things happen out of our control.Warm Regards,Reservation Department

6/10 Aceptable

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a really nice, historic place to stay. Noisy due to traffic and the bed needs a actual mattress instead of 4" of foam on some plywood.

6/10 Aceptable

Chenghui

Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Charles

Viaje en pareja
Le gustó: Servicio y personal y servicios
The hotel smelled musty, like it might have had mildew issues. There was no elevator and our room was on the second floor. The stairs were narrow and had a curve in it making it difficult to carry the bags. I also have issues with my hip sometimes making it hard to climb stairs and it would have been good to be warned of this before booking. We loved the character of the room, but there were cobwebs in the corners and the ceiling fan hadn't been dusted in quite a while. There really wasn't a place to put toiletries in the bathroom. Kind of weird when we discovered that there was no staff at the hotel overnight should we have needed anything. The staff was very friendly, and it was fun to see such a beautiful area of New Orleans before heading out on our cruise.
Se hospedó 1 noche en octubre de 2022
Respuesta de r, el 3 dic. 2022
Dear Mr. Charles,We are sorry to hear about your experience.Thank you for your review. We'll strive to do better andwe will take care of the issues that you have metioned to us.Warm Regards,Management

4/10 Malo

Rachel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was old and could have been charming but it smelled of mildew.
Se hospedó 1 noche en noviembre de 2022
Respuesta de L, el 3 dic. 2022
Dear Rachel, We are sorry to hear about your review. It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

6/10 Aceptable

Aundria

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Great location. The beds are terrible and its cold.
Respuesta de r, el 3 dic. 2022
Dear Aundria,Thank you for your review. We appreciate you bringingthis issue about the beds. We'll strive to do better. We arelooking into this issue to and hope to resolve it promptly.Warm RegardsManagement

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very special place. Each room is designed around a New Orleans theme, mine was Bordello Storyville. Gorgeous. Apparently they recently came under new management, and they seem to be making a special effort to raise their level, not that I noticed that it needed raising. I don't remember seeing it in their booking material, but the front entrance is made up a steep staircase, and there is no elevator and a very steep staircase, to second floor rooms. I was told that there are some rooms on the first level, so keep that in mind.
Respuesta de L, el 3 dic. 2022
Dear Darren,Thank you for staying with us! It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful place to stay! Mansion is beautiful and the old-world charm has been well-preserved. Antique furniture, hard-wood floors and the incredible architecture of the mansion create that perfect fantasy getaway for a New Orleans visit. Property manager was an excellent host and was very helpful for travel advice and sightseeing. Cleaning staff was also excellent. I loved it and would stay again at Magnolia!
Respuesta de l, el 3 dic. 2022
Dear Peter,Thank you for your review. It was a pleasure having you as our guest!Happy Holidays!Warm Regards,Management

8/10 Bueno

Jana

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2022
Respuesta de L, el 3 dic. 2022
Dear Jana,Thank you for staying with us! It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the mansion!
Se hospedó 2 noches en octubre de 2022
Respuesta de r, el 3 dic. 2022
Dear Charles,Thank for your review! It was a pleasure having you as our guest.Warm Regards,Management

8/10 Bueno

Arielle

Se hospedó 2 noches en octubre de 2022

6/10 Aceptable

Morgan

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I did not like that there were no staff from 6pm to 8am. As a young female, that made me very uncomfortable. The mansion has a New Orleans feel to it but there are many updates needed.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really cool place and in a great location. There was also plenty of parking on the street right in front so that wasn’t an issue. The air in the room was controlled in the hallway but if you adjusted it it would affect the other two rooms on your side of the hall. It was a bit strange but there were no real issues with it. Only issue I had was the shower had no warm water.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Kelly

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Guest Services, el 12 oct. 2022
Thank you!

8/10 Bueno

Thomas

Viaje familiar
Le gustó: Servicio y personal y servicios
Air condition would not go below 76 degrees. Kept room too warm. The staff was great.
Se hospedó 1 noche en octubre de 2022
Respuesta de Guest Services, el 12 oct. 2022
Sorry about that, we've taken care of it.

6/10 Aceptable

john

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
This was our second stay. We were disappointed when they ran out of coffee the first day. We did call and leave messages. The toilet in the Bordello suite was slow at refilling and slow flush.
Se hospedó 3 noches en octubre de 2022
Respuesta de Guest Services, el 12 oct. 2022
We apologize; apparently, the coffee was not delivered on time.

10/10 Excelente

Anne, Signal Mountain

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location and convenient free parking are a plus. Although only there the day of our check-in Jason was very helpful and the room was clean. Only negative was the lack of access to an ice machine.
Se hospedó 4 noches en octubre de 2022
Respuesta de Guest Services, el 12 oct. 2022
We apologize, one of our colleagues should have offered to get you ice as we no longer allow guest access to the ice machine.

10/10 Excelente

Kristian

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Staff… will stay here again for sure!
Se hospedó 5 noches en septiembre de 2022
Respuesta de Guest Services, el 12 oct. 2022
Thank you

10/10 Excelente

Ana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the personal were so respectful and were ready if we needed something. We would like that in our next visit they already open their restaurant. Very good service.
Se hospedó 4 noches en septiembre de 2022
Respuesta de Guest Services, el 2 oct. 2022
Thank you! The restaurant will open shortly.