Bar en la azotea

Opiniones de Conrad New York Downtown

5 out of 5
Conrad New York Downtown
102 North End Avenue, New York, NY

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 828 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 107 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 1005 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tatiana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Mariana

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente ubicación y servicios. Súper habitación
Se hospedó 6 noches en abril de 2023
Respuesta de General Manager, el 13 abr. 2023
Dear Mrs. Mariana,Thank you for taking the time to rate our hotel. It is wonderful to know that our amazing location and attentive service impressed you during your visit. We hope to welcome you back the next time you visit New York.

10/10 Excelente

Elisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente calidad, limpieza y tremenda habitacion
Habitación espectacular. Hotel precioso. Personal muy agradable
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Gabriela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel. Todo perfecto. La atención de Gabriel y Darwin excepcional. Gracias!
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2020
Respuesta de Min Yi, el 13 oct. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2019

2/10 Terrible

Carla, Zürich

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
El hotel es muy cómodo y confortable. La atención en la recepción es desagradable, trato poco cordial y desinterés por problemas que aquejan a los huéspedes . Restaurante y conserjeria,preparense a dejar propina o si no los empleados se enfadan y lo demuestran sin tapujos, una verdadera vergüenza !!! Párrafo aparte ,no contratar conciertos y tours en recepción, son mucho mas caros que si ustedes lo contratan por cuenta propia !!!
Se hospedó 5 noches en abril de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Excelent location! Close to the World Trade Center, Wall Street, taxi boat 🚣‍♀️ just walking distance. Also very close to the subway.
Se hospedó 6 noches en abril de 2019

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was excellent in every way possible, the room was clean and spacious. The location was excellent, far away from most tourist traps, but you could get there if you want with a short subway ride. During my stay, my soon had a medical problem, and the concierge was very helpful to point us in the correct direction so we could get the proper medical care we needed. The hotel staff was very friendly, the building itself it’s amazing and the rooms are great!
Se hospedó 4 noches en marzo de 2019
Respuesta de Doris, el 26 mar. 2019
Greetings from Conrad New York! We are thrilled you had a wonderful stay with us. We hope to see you again in the future. Please let us know should you return to our property! Have a wonderful day!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Increible! Muy recomendable, excelente ubicación y los cuartos son muy amplios!
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

JOSE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel de lujo, suites amplias y muy muy cómodas!!! Para ser un 5 estrellas le falta un poco de insonorizacion pero vamos por decir algo.
Se hospedó 8 noches en diciembre de 2018

10/10 Excelente

Aimee

Viaje familiar
My favorite place to stay when I visit NYC
Se hospedó 3 noches en abril de 2024

10/10 Excelente

gary

Viaje familiar
Rich at the front deck / check in was awesome
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Andrew

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booked three rooms for family for my son’s wedding. We had a challenging check in for one of the rooms and subsequent issue. All businesses have issues but it’s how they deal with them that makes or breaks. Matthew, the manager I dealt with was excellent, even extending to a hand written note with apologies. The hotel staff were exemplary, the location excellent, food great and the rooms, perfect for a long weekend. Were it not for the initial issue - which as I’ve said was handled superbly by Matthew - this would have been a straight five star review. I’d stay again for sure.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Dear Mr. Andrew,Thank you for taking the time to write a review and for allowing us to share in your son's wedding. We appreciate your kind words about the service Matthew, as well as other team members, provided. Please accept our apologies for the frustration felt at check-in. We hope to improve upon your experience next time with a five-star stay.

10/10 Excelente

Bruno

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room I had booked (facing the river) was not available, so I was given an upgrade to a beautiful and spacious suite. I had the best experience ever in this hotel and I am certainly coming back and recommending it to friends.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Mr. Bruno,Thank you for taking the time to write a review. We are thrilled to hear that you were upgraded to one of our beautiful suites and had an amazing experience with us. Your kind recommendation is appreciated as well. We look forward to welcoming you back to our hotel soon.

10/10 Excelente

Avraham

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the few places in manhattan i can say its worth the money feels they want you at this hotel!!!
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Mr. Avraham,Thank you for taking the time to rate our hotel. It is wonderful to know that you enjoyed everything about your time with us and that you appreciated our value. We hope to welcome you back the next time you visit New York.

10/10 Excelente

Gillian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Ms. Gillian,Thank you for taking the time to rate our hotel. Based on your rating, it sounds like you had a great time with us overall. We trust that everything was in order for your visit. We hope to welcome you back the next time you visit New York.

10/10 Excelente

D'Angelo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

shu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel Was convenient to so much in NYC
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 15 abr. 2024
Dear Mr. Michael,We appreciate you taking the time to rate our hotel, and it is so good to hear that you enjoyed your time here at Conrad New York Downtown. We trust you had the comfortable, welcoming experience we are known for, and we look forward to welcoming you back to our hotel soon.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best hotels in NYC!!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Mr. Anthony,Thank you for taking the time to rate our hotel. It is wonderful to hear that we are one of your favorite hotels in the city, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 Excelente

Yongyu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Connected to World Trade Center subway lines by going through Brookfield palace
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Yongyu, Thank you for taking the time to write a review. We are glad to hear our convenient location to the subway lines suited your travel needs well, and we look forward to welcoming you back to our hotel soon.

6/10 Aceptable

Kate

Viaje familiar
Le gustó: Limpieza y servicios
Check in was at 3 pm. We arrived shortly thereafter, but the room was not ready. We were told that it would be about 15 min. and that the housekeeping manager was doing a check of the room. We waited for an hour and a half. They finally gave us a room, only to find that it was the wrong room. It was just annoying and unprofessional.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Ms. Kate,Thank you for taking the time to rate our hotel. Please accept our apologies for any issues or disappointment regarding the check-in process and the accommodations you received. Your feedback regarding this matter will be discussed internally, and we will work to ensure that this does not happen again. It is our hope that everything else was in order for your visit. We hope to improve upon your experience next time with a five-star stay.

10/10 Excelente

rain_426@hotmail.com

Le gustó: Limpieza y servicios
Pleasure stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Thank you for taking the time to rate our hotel. It is wonderful to know that you had an amazing experience with us at Conrad New York Downtown overall, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 Excelente

Renata

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upscale hotel by the water. Beautiful and well equipped room with filtered water, coffee machine and Byredo toiletries. We want to come back during summer to enjoy the patio view.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Ms. Renata,Thank you for taking the time to rate our hotel. From our wonderful accommodations to our amazing amenities, we are so happy to know that you enjoyed everything about your time with us. We hope to welcome you back the next time you visit New York.

10/10 Excelente

Michelle, College park

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I absolutely loved staying at this location. Ive stayed at the Conrad in Vegas and it waa amazing, so I was expecting the same and was not disappointed.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Ms. Michelle,Thank you for taking the time to rate our hotel. We are so happy to know that you had a great time with us at Conrad New York Downtown overall, and we trust that everything was in order for your needs. We hope to welcome you back the next time you visit New York.

10/10 Excelente

cameel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
LOVE EVERYTHING ABOUT THIS HOTEL. WILL DEFINITELY VISIT HERE AGAIN 😊
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Ms. Cameel,We appreciate you taking the time to rate our hotel. It was a pleasure to have you as our guest here at Conrad New York Downtown, and we are thrilled that you enjoyed every aspect of your visit. A five-star stay is what we aim to deliver to every guest who walks through our doors. It is our hope that you enjoyed your time in the city and will plan a future visit. We look forward to welcoming you back to our hotel soon.

10/10 Excelente

Alexandros

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Top!
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Alexandros,Thank you for taking the time to rate our hotel. It is wonderful to know that you had a great time with us overall, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 Excelente

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel in a great location to explore the west side and downtown NYC. Would highly recommend.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Mr. Anthony,We appreciate you taking the time to leave your generous review. Conrad New York Downtown strives to provide guests with remarkable stays, so we're glad that our breathtaking hotel and prime location right in the city contributed to making your stay unforgettable. Thank you for sharing your thoughts. We hope to welcome you back the next time you visit New York.

10/10 Excelente

OSVALDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Randolph

Expected more fabulous room at this price
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 26 mar. 2024
Dear Mr. Randolph,We appreciate you taking the time to write a review. We were glad to receive a high rating but are disappointed to learn that you were not entirely pleased. Guest satisfaction is important to us, and we would be grateful for the opportunity to serve you again and show you all that we have to offer. We hope to improve upon your experience next time with a five-star stay.

10/10 Excelente

carola, PORTOLA VALLEY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Alvaro

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the suite
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Mr. Alvaro, We appreciate you taking the time to write a review. We are so happy you were comfortable in your suite, and we appreciate the five-star rating. We look forward to welcoming you back to our hotel soon.

10/10 Excelente

John Frederick

Viaje familiar
Extremely nice staff, beautiful hotel in outstanding part of the city….safe area very accessible to all parts of the city…
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Mr. John,Thank you for taking the time to rate our hotel. We are so happy to know that everything about your visit impressed you, from our amazing team members to our prime location. We hope to welcome you back the next time you visit New York.

10/10 Excelente

FABIO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have been in this property before and it just so nice to be treated like a human. People there makes you feel good. Very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
Dear Mr. Fabio,Thank you for taking the time to write a review.Our friendly team is delighted to hear that we could deliver service reflective of our high standards in hospitality. We also appreciate your highlight of our dedication to cleanliness, and we look forward to welcoming you back to our hotel soon.

10/10 Excelente

Rishi Arvind

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent all round
Se hospedó 7 noches en febrero de 2024
Respuesta de General Manager, el 27 feb. 2024
Dear Rishi,Thank you for taking the time to rate our hotel. We are so happy to know that you had an excellent time with us overall, and we trust that everything was in order for your stay. We hope to welcome you back the next time you visit New York.

10/10 Excelente

margaret ruth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Jessica, brooklyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Such a wonderful hotel. Extremely clean property. Rooms are extremely spacious and the atmosphere is quiet. Fabulous location, with tons of shopping, dining, and movie theater in the building. This is my favorite hotel in the city and I can’t wait to go back.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 23 feb. 2024
Dear Ms. Jessica,We appreciate you taking the time to rate our hotel. Thank you for spotlighting our clean, spacious suites, peaceful atmosphere, and all the comfort and amenities we provide. It was our pleasure to host your stay, and we look forward to welcoming you back to our hotel soon.

10/10 Excelente

Valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Tabatha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was absolutely amazing and the area was beyond perfect.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 18 feb. 2024
Dear Ms. Tabatha,Thank you for taking the time to write a review! Our central location is one benefit of staying with us, but our hardworking staff puts our accommodations a step above the rest. We truly appreciate you recognizing their service and look forward to passing your praise. We hope to welcome you back the next time you visit New York!

10/10 Excelente

Musa, HAYWARD

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy Checkin
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 14 feb. 2024
Dear Musa,Thank you for taking the time to rate your recent visit to Conrad New York Downtown. With so many options to choose from in the city, it was an honor to be your choice for your accommodations. It is especially wonderful to see that your check-in experience was seamless. We appreciate the five-star rating, and should you travel back to NYC in the future, please keep us in mind. We look forward to welcoming you back to our hotel soon.

10/10 Excelente

KIT YING

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
location was great. very close to PATH station and ferry to Jersey.
Se hospedó 4 noches en enero de 2024
Respuesta de General Manager, el 9 feb. 2024
Dear Kit,We appreciate you taking the time to rate our hotel, and it is an honor to receive your perfect rating and compliments on our location. It is our hope that we helped make your visit to NYC more convenient. Thank you for choosing Conrad New York Downtown, and we hope to welcome you back the next time you visit New York.

10/10 Excelente

Kathleen

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Melissa, Towson

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great family friendly location. Water pressure for showers was best I’ve had in any hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 2 feb. 2024
Dear Ms.Melissa,Thank you for taking the time to rate our hotel. We are so happy to know that our amazing location and fantastic shower were the highlights of your visit! We hope to welcome you back the next time you visit New York.

10/10 Excelente

Timothy E

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Annette, New Hope

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kassandra, Lawrence

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Aside from the early morning wake up from having air in the pipes, the stay was nice.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 21 ene. 2024
Dear Ms. Kassandra,We appreciate you taking the time to write a review. Seeing that you enjoyed your overall experience is wonderful. However, we apologize if your morning was interrupted by an unexpected noise. We value your feedback. Our team is dedicated to earning a perfect rating from our guests, and we hope to improve upon your experience next time with a five-star stay.