Vista desde la propiedad

Opiniones de Courtyard by Marriott New York Manhattan / Central Park

3 out of 5

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 533 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 323 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 87 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1000 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Omar

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 5 noches en febrero de 2024
Respuesta de Director of Operations, el 19 feb. 2024
Dear Omar, Thank you for choosing Courtyard New York Manhattan/Central Park. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Anca MargineunDirector of Operations

10/10 Excelente

Adaris

Se hospedó 3 noches en enero de 2024
Respuesta de Director of Operations, el 30 ene. 2024
Dear Adaris, Thank you for taking the time to share that your stay at Courtyard New York Manhattan/Central Park was perfect in every way. We appreciate your fantastic rating and hope we will be your home whenever you are in the area.Anca Margineun,Director of Operations

10/10 Excelente

Jesus Manuel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en enero de 2023
Respuesta de General Manager, el 7 mar. 2023
Dear Jesus, Thank you for your fabulous rating and for letting us know your stay at Courtyard New York Manhattan/Central Park was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Charles WeedGeneral Manager

10/10 Excelente

VICTOR HUGO

Se hospedó 4 noches en noviembre de 2022
Respuesta de General Manager, el 18 nov. 2022
Dear Mr. Hugo, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard New York Manhattan/Central Park, and we look forward to welcoming you again soon.Charles Weed,General Manager

8/10 Bueno

fernando pablo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Los elevadores tardan demasiado
Se hospedó 4 noches en febrero de 2022
Respuesta de General Manager, el 19 feb. 2022
Dear Fernando, we are glad we could provide you with a pleasant stay overall. However, we want to apologize for the wait time with our elevators during your visit. We certainly understand your frustration; we are very sorry for this inconvenience and are grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for a more seamless stay the next time you are in the city. Charles Weed, General Manager

10/10 Excelente

Carolina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en noviembre de 2021
Respuesta de General Manager, el 7 dic. 2021
Dear Carolina, thank you for the perfect rating. We are glad you had a wonderful time at the Courtyard New York Manhattan/Central Park. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Charles Weed General Manager

6/10 Aceptable

ARIEL

Viaje en pareja
Lamentablemente nuestro vuelo de Buenos Aires a JFK se cancelo el dia del viaje 30 de octubre vuelo 954 y Expedia no nos dejo pasar el hotel para otra fecha sin perjuicio de que no fue culpa nuestro de que el vuelo se cancelara. Muy mal Expedia la experiencia con ustedes. soy cliente de muchos años.
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager, el 7 dic. 2021
Dear Ariel, thank you for being our guest and for taking the time to leave your feedback. We regret the issue you encountered. Unfortunately, financial inquiries on reservations made through a third party, prepaid booking site, must be made through them, and we suggest you reach out to them. Thank you once more for choosing our hotel, and we hope you will consider staying with us again in the future. Charles Weed General Manager

10/10 Excelente

JOSE ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo como se esperaba
todo esta excelente, buen hotel, limpio y muy bien ubicado, cerca de todo realmente vale la pena
Se hospedó 3 noches en noviembre de 2021
Respuesta de General Manager, el 24 nov. 2021
Dear Jose, thank you for being a guest at Courtyard New York Manhattan/Central Park and for your perfect rating. We are glad to know you enjoyed your stay with us and that you were especially pleased with our well-kept property. We also appreciate you mentioning our convenient location. It was a pleasure hosting you, and we look forward to your return visit. Charles Weed, General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel personal muy amable instalaciones renovadas, nos quedamos en el piso 16 muy buena vista a la ciudad, está cerca de todo Central Park, time square, Rockefeller Center, claro que volvería a hospedarme
Se hospedó 4 noches en julio de 2021
Respuesta de General Manager, el 2 ago. 2021
Dear Guest, thank you for choosing to stay at Courtyard New York Manhattan/Central Park. We are glad to know you were pleased with our courteous staff, excellent location, and magnificent view. Thank you again for your feedback, and we hope to see you again soon. Charles Weed, General Manager

8/10 Bueno

Cesar Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel muy céntrico de lugares importantes, muy cerca de Times Square y Central Park. Estación del metro muy cerca. Limpieza excelente, algo molesto es que huéspedes fumen marihuana en las habitaciones, ya que en la mía por el ducto del clima llegaba a mi habitación el olor, eso es muy desagradable … ojalá y controlen ese detalle
Se hospedó 9 noches en julio de 2021
Respuesta de General Manager, el 30 jul. 2021
Dear Cesar, thank you for being our guest at the Courtyard New York Manhattan/Central Park. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our amazing location. However, we apologize for the issue you outlined, and we will share this with the appropriate individuals. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit. Charles Weed, General Manager

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente ubicación. Buenas instalaciones. Lo único que hubo una falsa alarma de incendio a las 5 y pico de la mañana supuestamente por problemas con un sensor de fuego. Por lo demás fue una estadía excelente
Se hospedó 4 noches en julio de 2021
Respuesta de General Manager, el 21 jul. 2021
Dear Guest, thank you for taking the time to review your stay with us at Courtyard New York Manhattan/Central Park. We are happy to know our prime location was ideal for you and that overall you had a pleasant time while you were here. However, we regret the inconvenience you had due to the fire alarm. It was a pleasure to have you as our guest, and we hope to see you again soon. Charles Weed, General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
la mejor ubicacion
Se hospedó 1 noche en julio de 2021
Respuesta de General Manager, el 19 jul. 2021
Dear Guest, thank you for writing such an excellent review about your stay at the Courtyard New York Manhattan/Central Park. We love when our guests enjoy our convenient location close to the iconic sights and sounds of New York, such as Times Square, Broadway, Central Park, museums, celebrated restaurants, and more. It was a pleasure hosting your visit, and we look forward to seeing you again in the future. Charles Weed, General Manager

10/10 Excelente

juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Extraordinario
Extraordinario Hotel, ubicación, servicios y amabilidad del personal
Se hospedó 4 noches en junio de 2021
Respuesta de General Manager, el 22 jun. 2021
Dear Juan, thank you for being our guest at Courtyard New York Manhattan/Central Park. We are happy to know our prime location was ideal for you and that you were impressed with the service you received from our excellent associates. We appreciate your business and look forward to seeing you again soon. Charles Weed, General Manager

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
es un buen hotel para quedarte, las habitaciones pequeñas pero cómodas
Se hospedó 5 noches en junio de 2021
Respuesta de General Manager, el 17 jun. 2021
Dear Guest, we are delighted you had a pleasant stay overall at Courtyard New York Manhattan/Central Park. Thank you for the kind rating, and we look forward to hosting you again soon. Charles Weed, General Manager

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel estaba limpio, cómodo, una vista espectacular, excelente atención.
Se hospedó 3 noches en junio de 2021
Respuesta de General Manager, el 16 jun. 2021
Dear Guest, thank you for staying with us at the Courtyard New York Manhattan/Central Park and sharing your experience. We are ecstatic to know all that we have to offer, especially our flawless service exceeded your expectations as we are dedicated to providing an impeccable stay for every guest. We appreciate your business and look forward to your next visit! Charles Weed, General Manager

10/10 Excelente

Alejandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable y gran ubicación!
Se hospedó 5 noches en mayo de 2021
Respuesta de General Manager, el 9 jun. 2021
Dear Alejandra, thank you for writing such an excellent review about your stay at the Courtyard New York Manhattan/Central Park. We love when our guests mention how close we are to the iconic sights and sounds of New York, such as Times Square, Broadway, Central Park, museums, celebrated restaurants, and more. We are delighted that you were able to experience many of these famous places while you were here! It was a pleasure hosting your visit, and we look forward to seeing you again in the future. Charles Weed, General Manager

8/10 Bueno

Gabino

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good hotel to stay in NYC
The hotel is well located, the room is celan and confortable, close to central park, times square and Manu other touristic sites. The only point to improve is that if you left your car in the hotel, they can take up to one hour to get it for you
Se hospedó 8 noches en mayo de 2021

10/10 Excelente

Cliente verificado

Se hospedó 8 noches en marzo de 2020

10/10 Excelente

Luis Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2020
Respuesta de General Manager, el 18 mar. 2020
Dear Luis, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard New York Manhattan/Central Park, and we look forward to welcoming you back soon. Charles Weed, General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 5 noches en diciembre de 2019
Respuesta de Hotel Manager, el 25 ene. 2020
Dear Guest, we appreciate your gracious rating about your stay at Courtyard New York Manhattan/Central Park. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Shóna Perry, Hotel Manager

8/10 Bueno

Alejandro

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Excelente localización
Buen hotel muy buena localizacion y buenas vistas, el gym esta muy bueno con excelente vista. El hotel no cuenta con room service para comidas, y tiene dos elevadores dañados por lo cual llegar a tu habitacion puede ser un poco complicado. Por el resto buen hotel a buen precio....
Se hospedó 1 noche en enero de 2020
Respuesta de Hotel Manager, el 24 ene. 2020
Dear Alejandro, thank you for being our guest at the Courtyard New York Manhattan/Central Park. We are thrilled you appreciated not only our superb location and well-equipped fitness center but also the exciting views of the city. However, we are sorry for any inconvenience you may have encountered. We hope to welcome you back soon. Shóna Perry, Hotel Manager

8/10 Bueno

VILMA H

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lindo viaje!
Excelente servicio en recepcion y excelente ubicacion.. sentimos las habitaciones muy pequeńas ..con closet muy chicos y en invierno necesitas espacio para abrigos.. lo demás estuvo muy bien..
Se hospedó 3 noches en diciembre de 2019
Respuesta de Hotel Manager, el 1 ene. 2020
Dear Vilma, we are glad you had a pleasant stay at Courtyard New York Manhattan/Central Park and that you liked our front desk associates as well as our location. Please know, we have rooms of varying sizes available and will do our best to accommodate you with the room of your choice should you stay with us again. Thank you for your review, and we look forward to having you visit us again when you are in New York. Shóna Perry Hotel Manager

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me Gusto la Limpieza, Centrico y accesible ..El servicio fue muy bueno desde que llegas hasta que sales
Se hospedó 5 noches en octubre de 2019
Respuesta de Hotel Manager, el 14 oct. 2019
Dear Carlos, thank you for choosing the Courtyard New York Manhattan/Central Park. We are thrilled to know you were impressed with the excellent service provided by our associates, as well as the immaculate condition of our property. It is also a delight to know our convenient location was perfect for your plans. We appreciate your business and look forward to your next visit! Shóna Perry, Hotel Manager

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nuestros vecinos de cuarto estaban de fiesta, haciendo mucho ruido en la noche y nadie les llamó la atención.
Se hospedó 3 noches en agosto de 2019
Respuesta de Hotel Manager, el 27 ago. 2019
Dear Guest, thank you for your review of our hotel. We apologize for the disturbances from other guests during the night. We are sorry you did not sleep well in our hotel. Moreover, we would like to inform you that our front desk staff is available 24/7 and would have loved to address it while you were here. We would have taken the necessary steps to make sure you were comfortable. We hope, other than this your stay was enjoyable. We value your feedback and hope to have the opportunity to welcome you again. Shóna Perry, Hotel Manager

8/10 Bueno

Maria Carla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opción
Muy lindo hotel y muy bien ubicado
Se hospedó 6 noches en agosto de 2019
Respuesta de Hotel Manager, el 26 ago. 2019
Dear Maria, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one and that you loved our ideal location. We hope to see you again soon at Courtyard New York Manhattan/Central Park. Shóna Perry, Hotel Manager

6/10 Aceptable

Javier, Nueva York, NY

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
El día del check-In estuvimos esperando 1h a que llegara la cuna de mi hija (11 meses) y llegó sin colchón. Me dijeron que eso era lo que había. Tuvo que dormir 9 noches con mi mujer en la cama porque no se dignaron a poner colchón alguno. Por el precio que pagué me pareció indignante.
Se hospedó 9 noches en agosto de 2019
Respuesta de Hotel Manager, el 26 ago. 2019
Dear Javier, thank you for the review of your stay. We are sorry for the delay you experienced in getting the crib and that our associates were unable to accommodate your request. We genuinely apologize for the inconveniences you and your family had during your visit and hope you will give us another chance to regain your trust. Shóna Perry, Hotel Manager

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en mayo de 2019
Respuesta de Hotel Manager, el 30 may. 2019
Dear Guest, please accept our apologies for any inconveniences you experienced and for your less than favorable visit. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short. We hope to have a future opportunity to restore your confidence in us. Shóna Perry, Hotel Manager

8/10 Bueno

Ma Teresa

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2019
Respuesta de Hotel Manager, el 22 may. 2019
Dear Guest, we appreciate your gracious rating about your stay at Courtyard New York Manhattan/Central Park. It means a lot for us to learn that we met your expectations. Thank you for your business, and we look forward to a future visit. Shóna Perry, Hotel Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Excelente servicio. Amabilidad y atencion de todo el personal.
Se hospedó 7 noches en abril de 2019
Respuesta de Hotel Manager, el 29 abr. 2019
Dear Guest, we are incredibly pleased you enjoyed your stay at Courtyard New York Manhattan/Central Park, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff. Thank you for being our guest. We hope to be your first choice every time you visit the city. Shóna Perry, Hotel Manager

10/10 Excelente

Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!!!
Excelente ubicación ,con personal muy amable estuvimos en un piso 22 con una hermosa vista
Se hospedó 2 noches en marzo de 2019
Respuesta de Hotel Manager, el 2 abr. 2019
Dear Miguel, thank you for your heartwarming words, we sincerely appreciate the wonderful review of Courtyard New York Manhattan/Central Park. We are delighted how happy you were with our location, friendly associates, and breathtaking views of the city. We appreciate the recognition of our efforts and look forward to welcoming you back. Shóna Perry, Hotel Manager

10/10 Excelente

Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!!!!
Se hospedó 1 noche en marzo de 2019
Respuesta de Hotel Manager , el 30 mar. 2019
Dear Miguel, thank you for staying at the Courtyard New York Manhattan/Central Park. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Shóna Perry Hotel Manager

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Me gusto la ubicación, no me gusto la atención del personal, el tamaño de las habitaciones.
Se hospedó 4 noches en febrero de 2019
Respuesta de Hotel Manager, el 18 feb. 2019
Dear Guest, thank you for your review. We are sorry for your disappointment with our associates and rooms. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with a perfect stay. Shóna Perry, Hotel Manager

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Inmejorable
Increíblemente cómodo y ubicación inigualable...
Se hospedó 9 noches en diciembre de 2018
Respuesta de Hotel Manager, el 30 dic. 2018
Dear Carlos, thank you so much for your review of the Courtyard New York Manhattan/Central Park. We are pleased to read how much you liked our location and our excellent accommodations. We appreciate your business and hope to welcome you back again soon. Shóna Perry, Hotel Manager

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ubicación y comodidad
Excelente ubicación en pleno Broadway, a unas cuadras de Central Park.
Se hospedó 8 noches en noviembre de 2018
Respuesta de Hotel Manager , el 14 nov. 2018
Dear Victor, thank you for writing such a wonderful review about your stay at the Courtyard New York Manhattan/Central Park. We are so glad when guests mention how close we are to the Broadway and Central Park. Your feedback is appreciated, and we look forward to seeing you again in the future. Safe travels! Shóna Perry, Hotel Manager

8/10 Bueno

SILVIA

Muy buena situación
Muy buena situación. Estuvimos en habitación para 4, con 2 camas dobles. Las camas grandes y cómodas pero el tamaño de la habitación un poco justo. Lavabo y ducha bien, jabones un poco escasos. Volvería a este hotel sin dudarlo!
Se hospedó 4 noches en septiembre de 2018
Respuesta de Hotel Manager, el 13 sept. 2018
Dear Silvia, thank you for your review of the Courtyard New York Manhattan/Central Park. We are glad you enjoyed our prime location and your comfortable room. Please know, We have rooms of varying sizes available and will do our best to accommodate you with the room of your choice should you stay with us again. Thanks again for your feedback, and we look forward to having you visit us again when you are in New York! Shóna Perry, Hotel Manager

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No tiene un restaurante
Nos decepcionó ver que solo tiene un starbucks y no un restaurante completo, en todo lo demás excelente
Se hospedó 9 noches en julio de 2018
Respuesta de Hotel Manager, el 2 ago. 2018
Dear Guest, thank you for reviewing our hotel. We are glad to know you had an overall enjoyable stay with us. However, we are sorry for not meeting your expectations with regards to our in-house dining. We hope you will give us another chance to be of service to you whenever your travels bring you back to New York. Shóna Perry, Hotel Manager

10/10 Excelente

MARIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien ubicado y. Muy comodo.El personal muy atento
Se hospedó 1 noche en junio de 2018
Respuesta de Hotel Manager, el 17 jun. 2018
Dear Maria, thank you for staying with us at the Courtyard New York Manhattan/Central Park. We are pleased you liked our convenient location and our courteous staff members. It was a pleasure to have you as our guest, and we hope to see you again soon. Shóna Perry, Hotel Manager

10/10 Excelente

Mariano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen lugar para Hospedarse
Todo perfecto. La habitación doble con dos camas matrimoniales un poco chica para el común de los hoteles de este tipo. El servicio excelente. El sturbucks del 4to piso tiene poca comida para el desayuno. Me guardaron cosas que había enviado desde antes de mi llegada. Y todo perfecto. Recomendable!
Se hospedó 6 noches en mayo de 2018
Respuesta de Hotel Manager, el 19 may. 2018
Dear Mariano, thank you for staying with us at the Courtyard New York Manhattan/Central Park and for sharing your experience. We look forward to sharing your comments with our team, as they strive daily to provide an impeccable stay for each and every guest. Thank again for recommending us, and we and look forward to your next visit. Shóna Perry, Hotel Manager

6/10 Aceptable

JESUS

No le gustó: Comodidad de las habitaciones
Respuesta de Area General Manager, el 24 abr. 2018
Dear Jesus, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Anthony Canna, Area General Manager

8/10 Bueno

ENRIQUE, CIDUDAD DE MEXICO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE UBICACIÓN
EL SERVICIO DE CHCK-IN Y OUT ES EXCELENTE; EL HOTEL EN GENERAL ES BUENO ESPECIALMENTE PORQUE NO PASAS MUCHO TIEMPOE EN ÉL. LA HABITACIÓN PARECÍA MÁS AMPLIA EN LA FOTOGRAFÍAS QUE VI EN EL SITE DE EXPEDIA, PERO ES BUENA Y COMODA.
Se hospedó 4 noches en marzo de 2018
Respuesta de Area General Manager, el 22 mar. 2018
Dear Enrique, thank you for choosing the Courtyard New York Manhattan/Central Park for your accommodation and for sharing your review. We are glad to know you had an amazing stay with us and liked our convenient location, along with the service provided by our friendly staff. We appreciate your business and look forward to welcoming you back again soon. Anthony Canna, Area General Manager

8/10 Bueno

EDGAR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel confortable, limpio, con muy buena ubicación. Recomendable y muy cerca de los principales sitios turísticos en Manhattan y restaurantes. No obstante que esta muy cerca de Times Square, la calle es muy tranquila. Es un hecho que regresaría a hospedarme en este hotel
Se hospedó 4 noches en marzo de 2018
Respuesta de Area General Manager, el 17 mar. 2018
Dear Edgar, thank you for writing such a wonderful review about your stay at the Courtyard New York Manhattan/Central Park. It’s a pleasure knowing you loved our spotless property and the central location. We look forward to welcoming you back soon. Anthony Canna, Area General Manager

10/10 Excelente

Maria Reneé

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2018
Respuesta de Area General Manager, el 2 mar. 2018
Dear Maria, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at the Courtyard New York Manhattan/Central Park. Anthony Canna, Area General Manager

8/10 Bueno

Eliahu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2017
Respuesta de James, el 1 dic. 2017
Dear Eliahu, we appreciate you sharing your kind rating of the Courtyard New York Manhattan/Central Park. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Charles Weed, Hotel Manager

6/10 Aceptable

Jorge, Buenos Aires

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Bien ubicado. Tamañode la habitacion es chica.
Habitacion mas standard es chica. No hay suficiente espacio para guardar ropa. Eramos dos. Tuve que mantener la ropa en mi carry on y valija. Mi mujer uso el pequeño perchero. Ubicacion muy buena. Personal super amable.
Se hospedó 8 noches en noviembre de 2017
Respuesta de Hotel Manager, el 1 dic. 2017
Dear Jorge, thank you for your review. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry that you were disappointed with the size of your room. Please know that we have a variety of room sizes and you can request a larger room on your arrival. We will do our best to accommodate you. We hope you will give us another chance so we can serve you much better. Charles Weed, Hotel Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable
Un hotel muy bien hubicado y con una excelente decoración de habitación y en general, muy recomendable!
Se hospedó 3 noches en octubre de 2017
Respuesta de Hotel Manager , el 14 oct. 2017
Dear guest, thank you for your wonderful review! We are glad to read that guests love our modern room and our prime location in Manhattan with amazing views of Times Square. Thank you for taking the time to write your review and recommending Courtyard New York Manhattan/Central Park to others. We cannot wait to welcome you back in the near future!  Charles Weed Hotel Manager

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
El servicio de las camareras en 10 días fue pésimo Pienso q es un hotel de estadía rápida
Respuesta de General Manager, el 14 mar. 2017
Thank you for your recent stay and for sharing about your experience. We are committed to delivering the most excellent service and accommodations for all of our guests and I'm sorry this wasn't your experience. We will certainly take your concerns into consideration. Thanks again for your valuable feedback and we hope that you will stay with us again soon. Charles Weed Hotel Manager

10/10 Excelente

Pilar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy agradable y excelente ubicación
Excelente el hotel, muy bien ubicado y muy cómodo.
Respuesta de General Manager, el 26 ene. 2017
Thank you for writing a wonderful review about your stay at our hotel. We are so glad when guests mention how close we are to the iconic sights and sounds of New York. We are delighted that you were able to experience the famous places while you were here. We at the Courtyard New York Manhattan/Central Park truly appreciate your business and look forward to seeing you again in the future. Safe travels! Charles Weed, Hotel Manager

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio
Todo muy bien aunque NO hubo quien me aclarara porque la tarifa del sábado fue el doble de la tarifa del domingo?????
Respuesta de General Manager, el 13 oct. 2016
Thank you for the feedback about your stay at the Courtyard New York Manhattan/Central Park. It’s pleasing to know that you loved your visit. That being said, we are sorry for any inconvenience you had. It was our pleasure to have you as our guest. We hope you will visit us again when in New York. Charles Weed Hotel Manager

10/10 Excelente

Holly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean and updated. Location was central to where we were planning to visit.
Respuesta de Director of Operations, el 30 abr. 2024
Dear Holly, Thank you for choosing Courtyard New York Manhattan/Central Park and for your generous comments. We are pleased to know that you loved our refreshing and rejuvenating property. We are also glad that our location was perfect for your needs during your recent stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Anca MargineunDirector of Operations

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Director of Operations, el 23 abr. 2024
Dear Steven, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Courtyard New York Manhattan/Central Park. We'd love to host you again someday for yet another unforgettable visit.Anca Margineun,Director of Operations