Dear Rodrigo, Thank you for staying with us and sharing your review. We are glad you enjoyed our hotel's convenient location, with easy access to nearby subway stations. While we understand that room sizes in New York are cozier compared to other places, we apologize if this impacted your comfort during your stay. Your comments are valuable to us as we continually strive to provide comfortable accommodations for all our guests. We appreciate you being our guest and hope to welcome you back in the future.Best regards, Justin SchultzAssistant General Manager

Dear José, We are delighted you had a perfect stay at Hyatt Place New York/Chelsea. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that this was your experience. We hope you will return whenever your travels bring you to our vibrant city.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear wilmari, Thank you for choosing Hyatt Place New York/Chelsea. Your review was a pleasure to read, and we are delighted to learn you had a great stay and that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a well-done job. We look forward to being of service to you soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Laurelys, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Hyatt Place New York/Chelsea. We look forward to welcoming you back on your next visit.Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Raquel, Thank you for sharing your thoughts. We appreciate your positive feedback and understand your concerns about breakfast and service. We'll certainly take your comments into consideration as we continually strive to improve our offerings. If your future travels bring you back to the area, we'd be grateful for another opportunity to provide you with a better experience. Safe travels!Best regards, Justin Schultz,Assistant General Manager

Dear YANET LOURDES, We are delighted to receive your positive feedback about Hyatt Place New York/Chelsea! Thank you for recommending our hotel. It's fantastic to hear that you had an excellent experience. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future. Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Adaly, Thank you for commenting on your recent stay at Hyatt Place New York/Chelsea! While our rooms are designed to optimize space, we understand preferences vary. We're glad you chose us and hope the overall experience was enjoyable. We look forward to welcoming you back soon.Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Edgar, We are thrilled to hear about Daniella's exceptional service at Hyatt Place New York/Chelsea! It's fantastic to know you enjoyed our prime location, providing easy access to various amenities and transportation options. We appreciate your positive feedback and look forward to welcoming you back for another wonderful experience in the future!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Carolina, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Place New York/Chelsea, and we look forward to welcoming you again soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear rodolfo, We sincerely apologize for any inconvenience you faced regarding your reservation. Please know that this is not reflective of our usual high standards, and we are actively addressing the issue to prevent similar occurrences in the future. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a seamless and enjoyable stay on your next visit. Thank you for your feedback, and we look forward to welcoming you back for a more pleasant experience.Best regards, Justin SchultzAssistant General Manager

Dear Dania, Thank you for being our guest at the Hyatt Place New York/Chelsea. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, excellent customer service, and the many amenities we offer. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Laiza, Thank you! We are delighted to hear you had an excellent experience during your stay. Our top priority is your satisfaction, and we're thrilled you enjoyed your time at Hyatt Place New York/Chelsea. Should you decide to visit again, we will be honored to host you for another wonderful stay. Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Israel, Thank you for your glowing review of Hyatt Place New York/Chelsea! We are delighted that you highly recommend our hotel for visiting NY. Our location near the subway, restaurants, and supermarkets indeed makes exploring the city convenient. We appreciate your feedback about our buffet breakfast and will look into managing peak hours better. While we have four elevators, we'll take your comments into account for improvement. Our friendly reception staff is thrilled to be recognized, and we're glad you found our rooms clean and comfortable with stunning views. We apologize if any inconvenience caused by the air conditioning noise. We hope to welcome you back soon for another wonderful experience!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear GUISELA, Thank you for your review of your recent stay at our hotel. We are delighted you had a great experience and enjoyed the spectacular view. We strive to provide our guests with memorable stays, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back for another enjoyable visit to our hotel.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Lily, We appreciate the time you took to leave feedback regarding your visit with us. We regret your disappointment about the deposit. This information is available on our website so guests can have this information before booking with us. We are sorry if this wasn't communicated to you, and we will share your comments appropriately. It was a pleasure accommodating you, and we hope to have the opportunity to welcome you back soon.Best regards, Justin SchultzAssistant General Manager

Dear Armando, Thank you for choosing Hyatt Place New York/Chelsea and sharing your experience with other travelers. It is excellent that you were satisfied with our clean and comfortable hotel. Cleanliness is one of our top priorities, and our housekeeping staff goes above and beyond to keep that standard high. We appreciate you for acknowledging our breakfast buffet. Thank you for your great review; we look forward to seeing you again soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Maria, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our breakfast. We have noted your concern regarding our staff, and we will address this appropriately. Thank you for choosing Hyatt Place New York/Chelsea for your visit to NYC; we look forward to seeing you again soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Waleska, Thank you for your recent stay at Hyatt Place New York/Chelsea. We are delighted you had a great experience throughout our hotel. We love what we do, but being recognized for a job well done is always nice. We are sorry that we did not meet your expectations regarding the size of your room, and we appreciate your feedback. We value your business and look forward to having the privilege of hosting you again.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Sigrid, Thank you for staying at Hyatt Place New York/Chelsea. We are pleased everything went great for you during your visit and that our excellent location made it even better. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. Thank you for recommending us; we look forward to seeing you soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Randall, We are pleased you chose Hyatt Place New York/Chelsea for your recent visit to the city. We are glad our location was convenient for everything you wanted to do on this visit. We are also thrilled that you loved our hotel and that the breathtaking views of the Empire State Building helped to energize your stay. We will certainly share your generous compliments regarding our thoughtful hospitality with our entire staff. It was a pleasure hosting you, and we look forward to seeing you soon.Best regards,Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear YJSAN, Thank you for staying at Hyatt Place New York/Chelsea. We are pleased to know how much you enjoyed your time with us, and we appreciate you mentioning our incredible views of the city. We appreciate your concern regarding the breakfast and room size; we will gladly share your comments with our team. It was a pleasure hosting you, and we look forward to your next visit.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Arturo, We are pleased to read that you enjoyed your overall stay with us. However, we are sorry that you had some issues with your room. We have shared your feedback with the housekeeping staff, as we always care about and strive to improve our services. We hope you will give us another opportunity to provide you with the flawless stay you deserve when you return to our area.Best regards, Justin SchultzAssistant General Manager

Dear Alonso, thank you for choosing our hotel. Please accept our apologies for not providing you with a satisfactory stay. It is our goal to provide exceptional service; therefore, we regret this was not your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you for your candid feedback.Best regards, Justin Schultz,Assistant General Manager

Hello Pedro, We thank you for leaving our hotel a rating. We hope you enjoyed your stay and hope to welcome you again soon. Best,

Hello Anahi, Thank you for leaving our hotel a rating. We hope you enjoyed your stay and hope to welcome you soon again. Best,

Hello Rut L, Thank you for leaving our hotel a rating. It is truly appreciated. We hope to welcome you back soon. Best,

Hello Santiago, We do apologize if the room space did not meet expectations and apologize if the breakfast did not meet expectations either. We appreciate your insights and feedback and this feedback will be shared with management to be addressed. We hope to welcome you back again. Best,

Greetings from Hyatt Place Chelsea, Thank you for your feedback! We hope to see you again on your next visit. Take care!

Hello Enrique, We thank you for your feedback. We hope you enjoyed your stay and hope to welcome you back soon. Best,

Greetings from Hyatt Place Chelsea, Thank you for your feedback! We hope to see you again on your next visit. Take care!

Dear Julian E, Thank you for your feedback and for choosing the Hyatt Place NY Chelsea for your recent travels to the city! We are so happy you enjoyed your stay with us and we hope to welcome you back on your future travels. Best Regards, The Hyatt Place NY Chelsea Team

Gracias!!

Thank you!

Gracias por tu reseña. Siento mucho que la calefacción no funcionara. Ojalá tuviéramos la oportunidad de arreglar la situación. ¡Gracias, de nuevo, y viajes seguros!

¡Gracias por tu reseña! Esperamos volver a verte pronto!

Thank you for your review! We hope you stay with us again soon!

Gracias, Alberto!

Thank you for staying with us and for your feedback!

Gracias por quedarse con nosotros y por sus comentarios. Lo apreciamos y trabajaremos para hacer mejoras tales como más variedad en el desayuno y mejores controles de limpieza. Esperamos que se quede con nosotros nuevamente en el futuro. Viajes seguros

Hello Dinora, Thank you for your reply! We apologize for the size of the room; unfortunately they build hotels the same way they build our apartments in NYC...small. Safe Travels!

¡Gracias! Como acabamos de abrir, estamos trabajando en nuestras ofertas de desayuno. ¡Siéntete libre de hacer sugerencias!

Gracias! Agradecemos el cumplido

Thank you for your review of the Hyatt House Times Square. Unfortunately, we are not affiliated with that hotel. Please keep the Hyatt Place Chelsea in mind on your next trip to New York City, as we are now open!

Thank you for confirming that you did not stay with us!

Dear leila, Thank you for your wonderful feedback! We are thrilled that you appreciated the beauty of Hyatt Place New York/Chelsea. Your satisfaction is our priority, and we hope you continue to enjoy many aspects of our hotel. We look forward to welcoming you back for another memorable stay!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea