Pasillo

Opiniones de Liberty View Brooklyn hotel

2.5 out of 5
Liberty View Brooklyn hotel
826 4th Ave, Brooklyn, NY

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 468 de 741 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 179 de 741 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 55 de 741 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 741 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 741 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Evelyn

Se hospedó 1 noche en enero de 2024
Respuesta de Aadi & Team LVBH, el 5 feb. 2024
Dear Evelyn,We're sorry to hear that your stay wasn't as enjoyable as expected. If you have specific concerns, we'd appreciate more details to improve our services.Thank you!

8/10 Bueno

Noe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gracias
Se hospedó 3 noches en enero de 2024
Respuesta de Aadi & Team LVBH, el 15 ene. 2024
Dear Noe,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future.We wish you all the best,

10/10 Excelente

Diana

Se hospedó 1 noche en diciembre de 2023
Respuesta de Aadi & Team LVBH, el 29 dic. 2023
Dear Diana,Thank you so much for choosing Liberty View Brooklyn Hotel and for sharing your experience!We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay.We look forward to welcoming you back in the near future!Best wishes,

6/10 Aceptable

Henrry Ramon

Se hospedó 1 noche en diciembre de 2023
Respuesta de Aadi & Team LVBH, el 15 ene. 2024
Dear Henrry,We aim to please and your fantastic feedback is very rewarding.Please accept our apologies for any discomfort. We strive to make all of our guests feel welcome and relaxed during their time with us.Hoping to welcome you again.Kindest Regards,

10/10 Excelente

ELIAS

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Aadi & Team LVBH, el 13 dic. 2023
Dear Elias,Thank you for taking the time out to leave a review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel.We look forward to seeing you back again soon.With our best wishes we remain,

8/10 Bueno

JORGE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gustó en términos generales, para descansar y continuar de turismo por NY
Se hospedó 3 noches en junio de 2023
Respuesta de Aadi [LVBH], el 29 jun. 2023
Dear Jorge,We would like to thank you for sharing you impression on your recent stay at our hotel and your great ratings.It is great to learn you had a good experience.We are very much looking forward to hosting you again!Best wishes!

6/10 Aceptable

Heidy

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Aadi [LVBH], el 13 jun. 2023
Dear HeidyThank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable.we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,

4/10 Malo

Carmen

Se hospedó 1 noche en junio de 2023
Respuesta de Aadi [LVBH], el 29 jun. 2023
Dear Carmen,Many thanks for choosing Liberty View Hotel and for sharing your experience with us.We are saddened to hear that your recent stay did not match your expectations in all aspects, as we are always maintaining a strong commitment to dedicated service. We will forward your comments to the responsible team to look into your concerns.We sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.We remain sincerely,

10/10 Excelente

Juan José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente lugar
Se hospedó 1 noche en mayo de 2023
Respuesta de Aadi [LVBH], el 24 may. 2023
Dear Juan Jose,Thank you for taking the time out to leave a great review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel.We look forward to seeing you back again soon.With our best wishes we remain,

10/10 Excelente

GABRIELA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Primera vez en NYC
Todo en el hotel fue buenísimo. El personal es muy amable. El desayuno es justo pero abundante y sabroso. La limpieza está muy bien. Y las instalaciones son modernas y confortables.
Se hospedó 4 noches en mayo de 2023
Respuesta de Aadi [LVBH], el 18 may. 2023
Dear Gabriela,Many sincere thanks for your kind review.We take great pride in providing excellent service to our guests, so we are very glad to hear we succeeded with you!We look forward to welcoming you back soon.Kind regards,

4/10 Malo

ANA

Viaje familiar
Esperaba más. No volvería.
El hotel se ve nuevo pero miy frío en su ambientación, llegamos y nos dieron una habitacion que casi no tenía ventana, y se llama view!!, al quejarme me cambiaron. Bien ña gente que trabaja pero mas lejos de Manhatan de lo q te dicen, mil veces mejor Long Island, zona no linda, cortina de baño de tela? Baño q se empapaba al bañarnos, habitación muy chica. Me desagrada el desayuno con todo descartable, cero cuidado del biente y no es lindo desayunar con cartón, muy artificial el desayuno, no me gustó, sirope celeste??, pocas opciones y repetitivas.. No volvería.
Se hospedó 4 noches en abril de 2023
Respuesta de Aadi, el 13 abr. 2023
Dear Ana,Thank you for taking the time to share your experience with us.We are concerned to read your comments and we are saddened for not having met your expectations in all aspects. We truly regret that you experienced the mentioned issues during your time with us, as this certainly does not line up with the standards to which we wish to hold ourselves.We assure you that your concerns were addressed, as we know there is always room to improve our product and service. And please be informed that we do not have your reservation room type ( NDD ) double bed with the statue of liberty view. Yours sincerely,LVBH

6/10 Aceptable

Mercedes

Viaje en pareja
No le gustó: Limpieza
Ellos nunca limpiaron nuestra haboitación aunque lo pedimos por 2 ocasiones, las habitaciones son sumamente estrechas, y el desayuno no es variado todos los días ponian lo mismo y con pocas opcionres para variar. El parqueo es muy costoso ya que hay que pagarselo al hotel a parte de la tarifa de hospedaje.
Respuesta de Management, el 11 ene. 2023
Gracias por sus comentarios y por quedarse con nosotros. Nos disculpamos por no poder brindarle el servicio de habitaciones. Hubo un error nuestro. Lo sentimos mucho. Y háganos saber sobre el desayuno y lo que nos falta para que podamos servir a nuestros huéspedes de una mejor manera. Y sí, hay algunos cargos por aparcar.Gracias

10/10 Excelente

Gabriel, Cutler bay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un excelente hotel instalaciones de primera todo nuevo el personal muy amable desayuno buffet incluido estación del metro a menos de cinco minutos para poder moverse en Nueva York recomiendo ampliamente este bello y bonito hotel
Se hospedó 3 noches en diciembre de 2022
Respuesta de Management, el 26 dic. 2022
Muchas gracias por su respuesta .

10/10 Excelente

Julio

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poder subir a la azotea
Se hospedó 1 noche en noviembre de 2022
Respuesta de Management , el 26 dic. 2022
muchas gracias !

10/10 Excelente

Julio

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen desayuno
Se hospedó 1 noche en noviembre de 2022
Respuesta de James [LVBH], el 11 nov. 2022
Many thanks for the short, and to the point review. We try hard to accommodate everyone's taste and it is always lovely to hear that you left the morning satisfied.

10/10 Excelente

Yeika

10/10 Excelente

Ana Victoria Ceja

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y comodo. Dos estaciones de metro cerca.
Se hospedó 7 noches en octubre de 2022
Respuesta de FD, el 6 nov. 2022
Thank you for taking the time to share your feedback.

4/10 Malo

Christopher

Se hospedó 1 noche en julio de 2022

2/10 Terrible

DERICK

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Muy mala experiencia con el trato a los clientes. Aun le paso mi inquietudes y molestias a la gerencia y ni asi se preocuparon por hecer la estadía del cliente mas placenteras. Un mal servicio al cliente no lo rexomiendo y mas ai piensan ir en 👪 familia
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Abraham

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitacion limpia y comoda, una buena vista de la estatua de la libertad, la mayoria del persona es amable y sabe orientarte sobre la ciudad. Volveria a hospedarme en sus instalaciones
Se hospedó 4 noches en septiembre de 2022
Respuesta de GM, el 5 oct. 2022
Good evening,Thank you for such a wonderful comments. Best regards,

10/10 Excelente

Eduy

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Roger

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 9 noches en agosto de 2022

10/10 Excelente

Roger

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
I Like it
Se hospedó 6 noches en septiembre de 2022
Respuesta de front desk, el 9 sept. 2022
we are very glad you like our service, we will continuously working hard to keep pleasing our guests

10/10 Excelente

cristina angelica ronquillo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El servicio fue muy bueno
Se hospedó 6 noches en agosto de 2022
Respuesta de FD, el 24 sept. 2022
Thank you for taking the time to share your feedback.

10/10 Excelente

Maria Virginia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel si vuelvo a New York volvería a quedarme allí
Se hospedó 5 noches en agosto de 2022
Respuesta de FD, el 23 sept. 2022
Thank you for taking the time to share your feedback.

8/10 Bueno

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena experiencia en el hotel con la atención del personal, limpieza y ubicación. Definitivamente regresaría nuevamente.
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Relations Specialist, el 8 jul. 2022
We are delighted to hear that we were able to provide you with such a memorable experience. Our goal is to make every guest's stay exceptional. We eagerly await your next visit!

10/10 Excelente

Daniel

Se hospedó 19 noches en junio de 2022
Respuesta de Manager, el 24 jun. 2022
Hello Daniel, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 Excelente

Mariana

Se hospedó 3 noches en junio de 2022
Respuesta de Manager, el 18 jun. 2022
Hello Mariana, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

8/10 Bueno

Felix

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en junio de 2022

10/10 Excelente

Nareliz

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Yaitza

Se hospedó 3 noches en mayo de 2022

10/10 Excelente

Cecil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Use this as a layover hotel enroute to JFK. Nice simple into the point along with affordable. Was able to go into Manhattan easily and enjoy the day before my redeye.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Diamond

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room had a booger on the wall but everything else was great. Me and my boyfriends go to “get away for the night” place!
Se hospedó 1 noche en abril de 2024
Respuesta de Aadi & Team LVBH, el 24 abr. 2024
Dear Diamond,Thank you for your review! We're delighted to hear that you had an overall enjoyable stay with us. We apologize for the inconvenience, and we'll certainly work on improving that aspect with the management. We appreciate your feedback and hope to welcome you back soon for another pleasant stay.With Regards

8/10 Bueno

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Aadi & Team LVBH, el 24 abr. 2024
Dear Deborah,Thank you for taking the time out to leave a review! We are glad to hear that our service overall met your expectations and you had an enjoyable time at our hotel.We look forward to seeing you back again soon.With our best wishes we remain,

8/10 Bueno

Bartolo

Viaje familiar
The initial staff upon arrival were friendly, and accompanying to our needs. The over night staff for not friendly, and were totally opposite. Location is stated in Expedia that it is 5min drive to Barclays, which is more like 15min. Will stay there again if available next time.
Se hospedó 1 noche en abril de 2024
Respuesta de Aadi & Team LVBH, el 22 abr. 2024
Dears Bartolo,Thank you for your review! We're glad to hear you had a positive experience with our initial staff. We apologize for any inconvenience caused by the overnight staff and any discrepancies in the stated location. Your feedback will be used to improve our service. We hope to have the opportunity to welcome you back in the future for a better stay.With Regards,

6/10 Aceptable

Leonie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Les chambres sont minuscules mais la salle de bain est bien aménagée. L’annonce de choix sans gluten est une farce, il on n’offre que du pain blanc. Personnel courtois .
Se hospedó 3 noches en abril de 2024
Respuesta de Aadi & Team LVBH, el 22 abr. 2024
Dear Leonie,Thank you for your feedback! We appreciate your comments about the well-appointed bathroom and courteous staff. We apologize for the inconvenience regarding the room size and the limited gluten-free options. Your input will be taken into consideration for improvement. We hope to have the chance to better accommodate you in the future.With Regards,

10/10 Excelente

Beka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Aadi & Team LVBH, el 21 abr. 2024
Dear Beka,We would like to thank you for sharing you impression on your recent stay at our hotel and your great ratings.It is great to learn you had a good experience.We are very much looking forward to hosting you again!Best wishes!

2/10 Terrible

luz

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT STAY HERE!!! I usually check well for bed bugs but we had somewhere to be after checking in. we got back to the room late and my partner woke me up at 3am to tell me he thought he was seeing BUGS CRAWLING BY ME. turned on the lights and there clearly was an INFESTATION in the room. I took one in a cup to front desk and explained the situation and the worker cringed and said “thats disgusting” we got a new room that was seemingly okay but the actual MANAGER WAS NEVER AVAILABLE and we were only offered compensation for the one night we switched rooms. Mind you we had to carry all our things from the 5th to 2nd floor at 3am!! This is SO concerning considering the amount of family’s and CHILDREN i saw staying here. The most shocking part about this is that the room would have had to not be cleaned thoroughly for SO long for it to accumulate into the way we saw it. another big concern about this is the all the headboards in the room are made of wood, the floors are hardwood and the wallpaper was peeling everywhere. there are too many places for these things to hide, the place needs to replace all its wooden furniture and have a proper extermination done to get rid of this which I do not see them investing in given the way my situation was handled. there are many other cleaner hotels in the area with the good enough prices, no reason to stay here ever :/
Se hospedó 4 noches en marzo de 2024
Respuesta de Aadi [LVBH], el 1 may. 2024
Dear Luz,We sincerely apologize for any inconvenience you encountered. However, we do not have 2nd floor rooms, and there seems to be a misunderstanding regarding your stay in some other hotels. Also we couldn't find any record of room changes in our system. We take cleanliness seriously and inspection is done thoroughly before assigning them to guests. If you have further concerns, please don't hesitate to reach out to us directly. Your feedback is valuable, and we take it seriously.With Regards,

6/10 Aceptable

Cindy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
Aesthetically pleasing and parking next door. Rooms are small and night front desk staff is rude
Se hospedó 2 noches en abril de 2024
Respuesta de Aadi & Team LVBH, el 12 abr. 2024
Dear Cindy,We're truly sorry to hear about your experience. While we're glad you found our location convenient and our aesthetics pleasing, we're disappointed to learn of your encounter with our night front desk staff and the size of our rooms. Your feedback is invaluable, and we'll address these issues promptly to ensure every guest feels welcomed and comfortable during their stay. Please reach out to us directly so we can make things right for you.Thanking you!

8/10 Bueno

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very cute boutique hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Aadi & Team LVBH, el 9 abr. 2024
Dear Nicole,Thank you for your review! We're glad to hear you had a wonderful experience with us and hope to welcome you back soon!With Regards,

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here during March Madness with my son. Staff was excellent and helpful. Close to Subway for all of our getting around. Lots of little restaurants within walking distance with great food.
Respuesta de Aadi & Team LVBH, el 9 abr. 2024
Dear John,Thank you for taking the time to provide us your feedback.Our goal is to provide every guest an outstanding experience. For this reason, we are delighted to hear that you enjoyed our property and services.We look forward to your return. Until then, all the best!Kind regards,

8/10 Bueno

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nice and clean. Close to Barclay Center.
Se hospedó 1 noche en abril de 2024
Respuesta de Aadi & Team LVBH, el 9 abr. 2024
Dear Kelly,Thank you for your feedback! We're glad you found our hotel nice and clean, and our proximity to Barclay Center convenient. We hope to see you again soon!With Regards,

8/10 Bueno

Darrion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Aadi & Team LVBH, el 5 abr. 2024
Dear Darrion,Thank you for your kind words! We're thrilled to hear that you had a beautiful stay and found our hotel amazing. We hope to welcome you back for another wonderful experience.With Best Regards,

8/10 Bueno

Robert Collin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely accommodating staff, nicely designed property, excellent breakfast.
Se hospedó 3 noches en marzo de 2024
Respuesta de Aadi & Team LVBH, el 3 abr. 2024
Dear Robert,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us.We look forward to seeing you!Yours faithfully,

6/10 Aceptable

Bela

Se hospedó 1 noche en abril de 2024
Respuesta de Aadi & Team LVBH, el 22 abr. 2024
Dear Bela,Thank you very much for choosing Liberty View Brooklyn Hotel and for sharing your feedback.As we strongly believe that guests come first, it is truly saddening to find read this, we failed to provide the best service and for that we wish to profusely apologize.We have passed your concerns to the general management for an appropriate follow up and apply the right measures.Best Regards,

6/10 Aceptable

Isabelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
This hotel has no personality but it is clean staff is friendly practical to get to NYC by R train . Neighborhood is not exciting although close by other area of BK that are more fun . So a convenient place to stay just overpriced by the time u add taxes and etc …
Se hospedó 1 noche en marzo de 2024
Respuesta de Aadi & Team LVBH, el 30 mar. 2024
Dear Isabella,Thank you for choosing to stay with us. We appreciate your feedback. Please note that New York State imposes taxes on accommodations. We're glad to hear you found our hotel clean with friendly staff. We hope to have the opportunity to welcome you back in the future.Thank you!

10/10 Excelente

Shenika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Aadi & Team LVBH, el 1 abr. 2024
Dear Shenika,Thank you for your great review.We are really glad to learn that you enjoyed your experience during your stay at our Hotel Liberty View Brooklyn.We would be delighted to welcome you back in a near occasion.Have a lovely day,

10/10 Excelente

Billy

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great very modern hotel. I had a great view of Manhattan and the Statue of Liberty. Nice room. Nice rainfall shower. Close the the Brooklyn Cruise Port so a great pre cruise hotel.
Se hospedó 3 noches en marzo de 2024
Respuesta de Aadi & Team LVBH, el 27 mar. 2024
Dear Billy,Thank you for sharing your positive experience and a wonderful feedback! We're delighted you enjoyed our modern amenities, stunning views, and convenient location near the Brooklyn Cruise Port. We look forward to welcoming you back in the future!With Regards,

6/10 Aceptable

Meghan

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The hotel states that there is valet parking available but no one was ever at the stations. The paint job in the room was horrendous and the shower head was leaking when we entered the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Aadi & Team LVBH, el 25 mar. 2024
Dear Meghan,Thank you for your review and feedback for your stay. We apologize for the inconvenience you experienced during your stay. While parking is managed separately, we'll address this with the parking management to ensure smoother check-ins in the future. We're also sorry to hear about the issues with the paint and the shower head in your room. Your feedback is valuable, and we'll work to rectify these issues promptly. Thank you for bringing this to our attention.We appreciate your understanding and hope to better serve you in the future.With Regards,

10/10 Excelente

denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Aadi & Team LVBH, el 23 mar. 2024
Dear Denise,Thank you for your wonderful review.We are delighted that everything has exceeded your expectations during your stay at the Hotel Liberty View Brooklyn.It has been an honor to serve you and we look forward to the next opportunity to pamper you.With kind regards