Terraza o patio

Opiniones de The Renwick

4 out of 5
The Renwick
118 E 40th St, New York, NY

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 583 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 256 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 80 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 1000 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
..
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Service, el 3 abr. 2024
Joseph,Thank you for sharing your impressions about The Renwick Hotel on Expedia. It feels wonderful to know that you had a satisfactory stay. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.

10/10 Excelente

Jacobo

Se hospedó 4 noches en diciembre de 2023
Respuesta de Customer Service, el 22 dic. 2023
Jacobo, it's great to see a perfect score from you for The Renwick Hotel. We're glad our service and facilities met your expectations. We aim to keep this high standard for you on your future visits. Thank you for your review!

10/10 Excelente

Edwin

Se hospedó 5 noches en noviembre de 2023
Respuesta de Customer Service, el 16 dic. 2023
Edwin, it's heartening to see such a high rating for The Renwick Hotel. We're extremely delighted that we met your expectations and hope to have another opportunity to provide you with an exceptional stay. Thank you for choosing us, and we look forward to your next visit.

10/10 Excelente

maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nuestra estancia ha resultado agradable y cómoda, un tamaño adecuado de habitación, una cama grande y ropa de cama excelente. El baño muy adecuado también
Se hospedó 7 noches en agosto de 2023
Respuesta de Customer Service, el 1 sept. 2023
María, estamos encantados de saber que tu estancia en The Renwick Hotel fue agradable y cómoda. Es fantástico saber que el tamaño de la habitación, la cama y la excelente ropa de cama contribuyeron a una experiencia positiva. También nos alegra que haya encontrado el baño adecuado a sus necesidades. ¡Esperamos darle la bienvenida nuevamente durante su próxima visita!

10/10 Excelente

Danitza

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location
Se hospedó 5 noches en julio de 2023
Respuesta de Customer Service, el 3 ago. 2023
Thank you for the fantastic review, Danitza!We're delighted your time at The Renwick Hotel was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience!Please come see us again soon!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location, and for New York — a spacious hotel room with amenities
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 1 jul. 2023
Thank you for the great review, James!We're thrilled to hear that you had a great stay at The Renwick Hotel! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.Please come see us again soon!

6/10 Aceptable

Mauricio

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel con buen ubicacion
Se hospedó 2 noches en mayo de 2023
Respuesta de Customer Service, el 23 may. 2023
We appreciate you leaving your feedback with us, Mauricio.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Excelente

Bartho

10/10 Excelente

MILAGROS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Customer Service, el 9 ago. 2022
Thanks for the perfect rating, Milagros! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Renwick Hotel.

10/10 Excelente

Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel
Muy buena ubicacion, cuarto amplio y comodo. Personal muy amable. Gran estancia
Se hospedó 7 noches en junio de 2022
Respuesta de Customer Service, el 9 ago. 2022
¡Gracias por la calificación fantástica, Alejandro! Es extraordinario que podamos superar sus expectativas durante su estadía en The Renwick Hotel. Todos esperamos su próxima estadía con nosotros.

10/10 Excelente

Sabrina

Se hospedó 1 noche en junio de 2022
Respuesta de Customer Service, el 9 ago. 2022
Thank you for sharing, Sabrina! At The Renwick Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great stay for us
Se hospedó 7 noches en junio de 2022

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location location easy to walk to areas But hotel was old and not nice
Se hospedó 3 noches en febrero de 2020
Respuesta de Customer Service, el 11 feb. 2020
We appreciate you taking the time to share your concerns with us. While we're glad you enjoyed our prime location, we're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.

2/10 Terrible

Moshe

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Mal servicio y engañoso
Me cobraron un aminitie cuando nisiquiera lo pedí y lo peor. No hay agua caliente. Urge me contacten porfavor
Se hospedó 1 noche en diciembre de 2019
Respuesta de Customer Service, el 31 dic. 2019
Apreciamos que nos hayas contactado, Moshe. Es decepcionante ver que no estaba satisfecho con su estancia aquí en The Renwick. Lamentamos sus desafíos y cualquier confusión que haya enfrentado, así que comuníquese con nuestro gerente de recepción, Brian Bandura, en: bbandura@renwickhotel.com. Gracias.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2019
Respuesta de Customer Service, el 5 jun. 2019
Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day!

6/10 Aceptable

Kimberly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel. Convenient to Grand Central, good restaurants. Bit of a walk to 5th Ave. Room was nice but we were put on the 2nd floor above the bar. Could hear pounding music through the floor. Would recommend the hotel but not the 2nd floor. Mistake on checking in as we were first assigned a room that already was occupied. They did fix it immediately. Staff was very nice.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Kimberly, it's great to hear you appreciate the central location of The Renwick Hotel and the nearby dining options. We're glad you were satisfied with your room, though regretful that the noise level did not meet your expectation. Your feedback on room assignment is greatly appreciated. We're glad our team members were able to resolve any discrepancies immediately. Thank you for your constructive review, we strive to provide an even better experience in the future.

10/10 Excelente

Lori, Monterey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Renwick is a great deal. The price is reasonable for a NY hotel and the room size is better than others we've stayed in. You are so close to everything, including tons of transit options. You're two blocks to Grand Central Station, minutes away from The Summit, Bryant Park and so many other things. The room was very clean and well maintained. There are plenty of food choices in the area. Oh, and the morning coffee there was fantastic. The staff were all very nice and helpful. You won't find a better deal.
Se hospedó 7 noches en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Lori, it's delightful to hear that you had such a positive experience at The Renwick Hotel. We're happy that our location offered convenience and easy access to various city highlights. It's wonderful to know you appreciated our spacious rooms, cleanliness, and the plethora of nearby food choices. Additionally, it's wonderful to hear that our morning coffee was to your liking and that our team members were able to assist you during your stay. Thank you for your high regard and we're looking forward to welcoming you back.

10/10 Excelente

Bruce

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recent stay at The Renwick
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Bruce, thank you for choosing The Renwick Hotel for your recent stay. We're delighted to know you had an enjoyable experience. We hope you consider staying with us again in the future.

10/10 Excelente

Krista

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and helpful staff. Excellent location
Se hospedó 1 noche en abril de 2024
Respuesta de OK, el 20 abr. 2024
Thank you Krista for giving a 5 rating. We appreciate your business and looking forward to host you again.Thanks

10/10 Excelente

Aly

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great midtown location
Se hospedó 2 noches en abril de 2024
Respuesta de OK, el 18 abr. 2024
Hi Aly,Thank you for staying with us and hopefully we will host you again. We do appreciate your business.Thanks

8/10 Bueno

Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was great! Would go back again, no question. Easy train ride from airport.
Se hospedó 3 noches en enero de 2024
Respuesta de OK, el 18 abr. 2024
Hello Charles,Thank you for staying with us. We are happy you had a great stay. We hope to host you again.Thanks

8/10 Bueno

Kirsty

Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Kirsty, it's wonderful to hear that your stay at The Renwick Hotel was an enjoyable one. We appreciate your positive feedback and we look forward to providing you with another delightful stay in the future.

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous hotel right in the heart of Murray Hill!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Theresa, it's wonderful to know that you enjoyed your stay at The Renwick Hotel. The prime location in Murray Hill is indeed one of our many highlights. We appreciate you sharing your experience and look forward to your next visit.

8/10 Bueno

Yusuf, Boston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, wonderful shower and cloud comfort bed. Right next to Grand Central Station and lots of great breakfast places and shopping options. Complimentary water most appreciated! No breakfast as part of the stay, and no tea or coffee options in the room. The television is very basic and not SMART. For a hotel this iconic they should have better stationery than just an old fashioned pencil!
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Yusuf, we're thrilled you enjoyed your stay at The Renwick Hotel and appreciated our excellent location, comfortable accommodations, and complimentary amenities. It's great to hear that the proximity to Grand Central Station and local shopping was convenient for you.We understand your feedback about the lack of in-room breakfast and beverage options. Rest assured, we're always looking at new ways to improve our guest's experience. Your remark about the basic television and stationery has been noted. While our decor leans toward the classic, our goal is to ensure all facilities meet our guest's modern needs. Please visit us again so we can better serve you in the future.

10/10 Excelente

Keita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
That's awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Keita, it's great to hear you found your experience at The Renwick Hotel to be awesome! We appreciate your positive feedback and look forward to welcoming you back for your next visit.

4/10 Malo

Frances

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 15 abr. 2024
Frances, it's notable that you left a rating without any comments. We're eager to understand more about your experience at The Renwick Hotel. As we continually strive for excellence, your further thoughts would be appreciated. We hope you'll reconsider staying with us in the future.

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location, nice and central!
Se hospedó 7 noches en abril de 2024
Respuesta de Customer Service, el 13 abr. 2024
Michelle, we're delighted you found The Renwick Hotel's central location to your liking. It's indeed an amazing spot from which to explore the city. We would be more than happy to welcome you back when your travels bring you our way.

10/10 Excelente

Patricia, Bridgehampton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recently redone. Very chic. Great service. Our room was small, but very well appointed. Bathroom was spacious.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Patricia, thank you for sharing your positive experience at The Renwick Hotel. We're delighted to hear about your love for our modern aesthetics and the great service you received. We pride ourselves on creating comfortable spaces, even in the smaller rooms, and are glad to know the spaciousness of the bathroom was appreciated. We hope to see you again soon.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highly recommended
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Daniel, it's wonderful to hear that you enthusiastically recommend The Renwick Hotel! Your positive feedback is greatly appreciated. We hope to welcome you back soon for another memorable experience.

10/10 Excelente

Ceely

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Ceely, it's delightful to know that you had a wonderful stay at The Renwick Hotel. We're thrilled to have been part of your journey and we appreciate your high rating. We hope to have the opportunity to offer you another memorable stay soon!

10/10 Excelente

Jody

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything about this this property! The only reason they did not get 5s all the way arcoss the board is they need to have coffee out at 5 or 6 am, not say 7am, and it be 730. I feel like they should of mentioned the coffee shop next door when you are inquiring about coffee at 630am. Minor to most but a big deal to me. Other than coffee it was wonderful. Location was amazing and we were able to valet park with them which was also very important. Area was quiet and safe. Thank you for a great stay, I definitely recommend the Renwick Hotel!
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Jody, it's heartening to know you had a remarkable experience at The Renwick Hotel. Acknowledging your feedback on the early morning coffee availability, we appreciate your patience as we continue refining our amenities and services. We're thrilled you found the location advantageous and felt comfortable throughout your stay. We thank you for your recommendation and eagerly look forward to welcoming you back for another memorable stay.

10/10 Excelente

Nobuo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was my first experience to visit US. The access from/to JFK is very easy, and also that from/to Grand Central station is easy. All staff were so kind that I felt comfortable during my stay in NY. Thanks!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Nobuo, we are thrilled that The Renwick Hotel played a part in your inaugural visit to the United States. It's pleasing to know that you found our location to be convenient and our team members treated you well so that you had an enjoyable stay in New York. Your appreciation is very encouraging. We hope to welcome you back on your next visit.

10/10 Excelente

KenYatta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A cozy space, kind service. An ideal, affordable, NYC stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Ken, thank you for sharing your experience at The Renwick Hotel. We're delighted to know that you found our hotel to be a pleasing retreat and our service to be gracious. Your appreciation motivates us to strive for excellence. It was truly a pleasure to have you and we're looking forward to welcoming you back for another lovely stay in NYC.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was incredibly friendly at all times! Room was very spacious, especially for New York!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 8 abr. 2024
Nicole, we're thrilled to hear that you enjoyed your stay at The Renwick Hotel. It's fantastic that our team members added to your positive experience, and you found the room sizes delightfully ample for New York standards. We can't wait for your return, offering another memorable visit.

10/10 Excelente

Marcy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay! Will return.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 7 abr. 2024
Marcy, it's fantastic to hear that you had an excellent stay at The Renwick Hotel! We're thrilled that we met your expectations and we're looking forward to your return visit. Thank you for choosing us for your travel needs.

8/10 Bueno

Pat

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a short walk to Grand Central Station, and so it is a gateway to anywhere in NYC. There was some miscommunication between the day staff and night staff about how to divide the bill, and they fixed a couple of minor maintenance issues in our room during our stay. Overall, a very nice older hotel. Nice people.
Se hospedó 5 noches en marzo de 2024
Respuesta de OK, el 5 abr. 2024
Thank you Pat for taking time to let us know about your stay at the Renwick. We appreciate your feedback.We hope to host you again in the future.

10/10 Excelente

KODAI

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de OK, el 4 abr. 2024
Thank you very much for stay with us. We appreciate your business. Looking forward to hosting you again.

8/10 Bueno

Tina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’ve stayed here a few times because the location is convenient. I also like the boutique feel of the hotel and the furnishings in the rooms. However, on this last visit while the rooms are generally clean, there was a lot of dust on the ac unit. There’s also a lot of unsightly trash piled up in front of the hotel.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Tina, it's great to learn that you enjoy the distinct ambiance and the convenient location of The Renwick Hotel. We value your feedback regarding the cleanliness and the hotel surroundings. Rest assured, we will take your comments into consideration as we continuously improve our standards. We hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small cozy hotel. Room was very cozy Loved the comfy bed coffee complimentary in the morning was very good. Friendly staff. Will return
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 1 abr. 2024
Karen, it sounds like you thoroughly enjoyed your stay at The Renwick Hotel, and we're delighted to hear it. We're glad you found the room and bed appealing and appreciated our complimentary coffee. Thank you for recognizing our friendly team members. We're eagerly anticipating your return for another memorable stay.

10/10 Excelente

Ron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly and room was spacious.
Se hospedó 1 noche en marzo de 2024
Respuesta de OK, el 30 mar. 2024
The Renwick team appreciates your business.Thank you for staying with us.ThanksOkane

8/10 Bueno

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Thank you for the 4-star rating, Wendy!We are delighted to see that you had a wonderful time at The Renwick Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excelente

Erin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing location. Close to the action but not in the middle of it. Loved the one bedroom - as a family it was great to have a fold out at night and a living area during the day. Will stay here again.
Se hospedó 8 noches en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
Erin, thank you for sharing your delightful experience at The Renwick Hotel. We are pleased you found the location ideal and enjoyed the space and comfort provided by our one-bedroom offering. Your satisfaction is our priority, and we're delighted to hear that you wish to stay with us again, which is the highest compliment we could receive. We eagerly await your next visit!

10/10 Excelente

Paul

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 14 abr. 2024
Thanks for the fantastic rating, Paul!It's outstanding we could exceed your expectations during your stay at The Renwick Hotel. We're all looking forward to your next stay with us.

8/10 Bueno

Christopher

Viaje en pareja
Le gustó: Servicios
Really nice place, lovely decor, decent sized rooms, lovely bar and restaurant where coffee is served in the morning No complaints - only thing to add would be a kettle in the room
Se hospedó 7 noches en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Christopher, we're delighted to hear that you enjoyed your stay at The Renwick Hotel, particularly our attractive decor and spacious rooms. We are also glad that you appreciated our welcoming bar and restaurant offerings. Your feedback about the lack of a kettle in the room is noted. We continually look for ways to further enhance our guests' comfort and your feedback is very helpful in that process. We look forward to hosting you again on your next visit to the city.

10/10 Excelente

Jason, Montreal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place. The rooms were surprisingly big. Would definitely return.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Jason, it's wonderful to hear that you found The Renwick Hotel to be a delightful space. We're pleased that the spaciousness of our rooms added to your positive experience. We certainly look forward to your return visit in the future.

8/10 Bueno

Grecia

Le gustó: Limpieza y servicio y personal
Se hospedó 8 noches en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Grecia, thank you for rating The Renwick Hotel on Expedia. We're grateful for your feedback and hope to see you again for another delightful stay.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel staff was friendly and check in was simple and fast. Agency Record is a very chill spot to kick off the evening.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 23 mar. 2024
Mark, it's wonderful to hear that you appreciated the smooth check-in process at The Renwick Hotel. We're glad you found our team members welcoming and that Agency Record provided a relaxing start to your evening. We hope for the opportunity to serve you again in the future.

4/10 Malo

Ryan

No le gustó: Limpieza y servicio y personal
I booked an extra day through Expedia and the front desk woman decided I had to go through the registration process all over again and return to the front desk to present a credit card even though I had already done this less than 24 hours before. She kept calling the room interrupting my stay and finally berated me to a manager. Worst guest experience I've had in a NYC hotel in a long time. Mid-range hotel with a terrible day staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de OK, el 22 mar. 2024
Dear Ryan,Thank for taking time out of your busy schedule to let us know about your experience during your stay. Your feedback is very important to us and this will be shared with our staff for process improvement. I do apologize for the inconvenience. Thanks

10/10 Excelente

Anne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to Grand Central Station. Comfortable mattress!
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Anne, it's great to hear that you found The Renwick Hotel's location convenient and our beds comfortable! We constantly strive to provide a quality experience for all our guests. We’re thrilled you enjoyed your stay and hope to welcome you back soon.

8/10 Bueno

Yeliz

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Yeliz, thank you for your rating of The Renwick Hotel. Without specifics, we hope you had a memorable stay and our team members served you well. We would truly appreciate any further feedback, to help make your next stay even more delightful.