Habitación con 2 camas individuales, vista al mar | Vista a la playa o el mar
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Opiniones de Hotel Victoria

3 out of 5
Hotel Victoria
East Street, Newquay, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 309 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 397 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 182 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 77 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1000 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ANA LUISA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2019

10/10 Excelente

Gary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, close to the town centre. Staff were friendly and polite. I'll definitely stay there again
Se hospedó 1 noche en abril de 2024

4/10 Malo

Martin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean comfortable and quiet
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We received exceptional service. The staff were very.friendly and accomodating. I requested a disabled parking bay for my dad and it was set up waiting when we arrived. They also provided him with an amazing ground floor bedroom. They couldn't do enough it was an amazing stay. Thank you Victoria we will certainly come back again. I can't comment on the breakfast though as we didn't have it unfortunately, but maybe next time. Karen from Somerset
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Kathryn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
A dated property but extremely good value for money out of season with car parking charges only £7 a night. Rooms were fairly spacious with plenty of storage space and tea/coffee facilities and bathroom toiletries and a good tv . Only complaint would be that the rooms would probably be unbearably hot in summer months but lovely and warm in winter.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Przemyslaw

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Centrally location budget option.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Chloe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed our stay, hotel takes you back almost to the late 1800’s. Some say a bit spooky but I liked it. Brilliant location! We managed to secure one of the hotels parking slots for our stay at just £7pd and left the car there for the weekend. Everything is walking distance. I would stay again.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Abi

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Staff really nice. The pool and jacuzzi was very unclean. I doubt its normal for a jacuzzi to be green/brown? I rinsed my costume afterwards and dirty water was running from it. Otherwise good for a cheap stay, but only for the room. I would stay again for under £50 margin.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Paula

Newquay stay.
Shower bar was loose and fixed the same day as reported. Staff were very friendly and helpful.Breakfast was good, a great choice of food and drinks.
Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Elizabeth

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Ok if you like sleeping in a greenhouse !
This is a good hotel. The room was fine but we didn't sleep as it was way too hot, despite turning the heater down. Didn't expect that in December. Great breakfast though but probably won't be returning .
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

marcin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place great service and stuff
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

robin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

B

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous old building with great features, room was lovely although a bit of maintenance needed. Fantastic bed, very friendly staff, superb breakfast and great position. We'll definitely be recommending to our family and friends.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

SIMON

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Alison

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Olde world charm
We had a great stay, a beautiful old hotel. We enjoyed a swim and spa each day. Breakfast was lovely. We found it hot for sleeping.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Teresa

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Yvonne

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Karin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dated & mouldy
Unfortunately, everything about this stay was terrible. We were greeted by a very unfriendly staff member on arrival. The room was smelly and mouldy. The whole hotel is Very dated - it’s a real shame as you can clearly see how impressive it would have been once upon a time.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Abigail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel in a great location. Stayed here a few times as always good value. Amazing pool, with long opening hours, that you can swim in when you want, instead of other hotels where they have silly booking times.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Mark

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Stayed at the hotel before which is in a great position for Newquay and is very clean for such a large hotel. Disapointed with the room. Same room as previous year which is so small.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

4/10 Malo

Tamsin

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Shelly

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Vikki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vikki
Love this hotel staff are friendly and it’s dog friendly to fantastic breakfast had a room overlooking the sea
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Marc

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Lovely old hotel in a great location, close to shops, bars and restaurants and also Newquay's beautiful beach's. The worst part is the that the smoking area is right next to the main entrance. So you have to walk through a ploom of smoke or, if the door is open the hotel smells of smoke. Its not all of the time, but not nice when there are a few people out there smoking.
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel but no bar and restaurant
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

david

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
no complaints except for poor shower
Se hospedó 7 noches en septiembre de 2023

8/10 Bueno

Gavin

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Good overall stay
Hotel & facilities were a bit dated but staff were friendly & bed was comfortable so a good stay overall.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

kylee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel with a fab location. Room was massive and very comfortable bed and sofa. Had a sea view if you are tall enough to see over the roof. Location is brilliant, shops right outside with two beaches a few minutes walk away. The spa was well equipped and clean, great steam room.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Andy

Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Marion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thumbs up
Facilities excellent, pool super, and staff friendly and helpful. In places the decor was a bit tired - hall carpet for example - and if you need quiet at night best ask for a quiet room as there was quite a lot of noise from people in the street late at night. This hotel provided everything i needed at a price i could afford so a big thumbs up from me
Se hospedó 7 noches en septiembre de 2023

10/10 Excelente

Annie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

shelley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely lovely stay here. Throughly enjoyed it. Staff were great, breakfast was lovely and the room was nice too. So much history to this place. Would love to come back
Se hospedó 3 noches en agosto de 2023

4/10 Malo

Lisa

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Disappointing response to room error
Paid extra for “Superior” family suite with double bed&2 single beds for our 2 teenagers plus a sea view disappointed to get a basic family room with little old wobbly bunk beds. Paying nearly £700 for 2 nights wasn’t expecting Surf Hostel standards!! Raised issue with on site female manager with pink hair told she’d arrange for housekeeping to put a double sofa bed in room instead as all rooms booked out. Next day this still hadn’t happened so raised issue again told she could only offer an apology. Asked for financial compensation as teenagers having to set up mattresses on floor to sleep and significant difference in price from standard to superior suites and told no. Asked for the Hotel Manager I a Curtis to call me to discuss further and still waiting. Also toilet blocked which reported to maintenance to fix and gross live silverfish in bathroom as not been cleaned good enough. Hotel has passed its time sadly, great location though. Breakfast good selection and tasty with pleasant sea views. Staff let place down.
Se hospedó 2 noches en agosto de 2023
Respuesta de Legacy Hotel Victoria, el 14 ago. 2023
Thank you for staying with us at Legacy Hotel Victoria. We're sorry you didn't fully enjoy your stay with us. Your comments have been passed on to our hotel manager who will be in touch in due course.

2/10 Terrible

Robert

Se hospedó 1 noche en agosto de 2023
Respuesta de Legacy Hotel Victoria, el 12 ago. 2023
Thank you for staying with us at Legacy Hotel Victoria, we appreciate your feedback and hope to welcome you again in the future.

8/10 Bueno

Laura H

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was lovely and central for exploring the coast. Staff were lovely and very good breakfast. However it was disappointing that the jacuzzi wasn't working as this was one of the reasons we booked this hotel.
Se hospedó 4 noches en julio de 2023
Respuesta de Legacy Hotel Victoria, el 6 ago. 2023
Thank you for staying with us at Legacy Hotel Victoria. We're so pleased to hear that you found our breakfast and customer service to be a high standard. We're sorry that the jacuzzi wasn't working while you stayed with us, however due that we have had some of our facilities unavailable we do not advertise them on any of our websites and it is also mentioned in all confirmation emails at the time of booking. We are happy to say that we now have our jacuzzi, pool, gym and sauna fully functional and available for guest use. We hope you enjoyed your time in Newquay and hope to welcome you again in the future.

8/10 Bueno

Zack

Se hospedó 3 noches en julio de 2023
Respuesta de Legacy Hotel Victoria, el 24 ago. 2023
Thank you for staying with us at Legacy Hotel Victoria, we appreciate all feedback and hope to welcome you again in the future.

6/10 Aceptable

Joyce

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en julio de 2023
Respuesta de Legacy Hotel Victoria, el 27 jul. 2023
Thank you for staying with us at Legacy Hotel Victoria. We appreciate all feedback and hope to welcome you again in the future.

2/10 Terrible

Sabrina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Legacy Hotel Victoria, el 20 jul. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

10/10 Excelente

Katherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay at Hotel Victoria Newquay - very good.
All Staff were lovely and helpful! Room very clean with plenty of teas/coffee/ soaps etc. Shower tricky to work temperature - not consistent plus shower head wasn’t stable so hard to prevent water going down back of bath. Would have also preferred fully opening windows, it was very restricted - although appreciate for safety. Disappointed sauna / steam room out of order majority of week but otherwise everything very good. I can’t rate the cleanliness of the hotel higher.
View from room, with window fully open.
Se hospedó 6 noches en julio de 2023
Respuesta de Legacy Hotel Victoria, el 18 jul. 2023
Thank you for staying with Legacy Hotel Victoria, we appreciate all feedback and hope to welcome you again in the future.

10/10 Excelente

Mike

Se hospedó 1 noche en julio de 2023
Respuesta de Legacy Hotel Victoria, el 18 jul. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 Bueno

Katarina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oldfashioned but comfy and nice rooms
Oldfashioned hotel but rooms uppdated and newer design. Friendly staff, good breakfast (warm and cold).
Se hospedó 2 noches en junio de 2023
Respuesta de Legacy Hotel Victoria, el 10 jul. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2023
Respuesta de Legacy Hotel Victoria, el 10 jul. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

6/10 Aceptable

Claus

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Probably, once Upon a time, this would have been a Grand hotel. It needs millions spending on it to bring it up to date, but hopefully, if that ever happens, keeping its olde worlde charm. We were comfortable enough and all staff were very friendly and helpful. So Thankyou for that.
Se hospedó 2 noches en julio de 2023
Respuesta de Legacy Hotel Victoria, el 7 jul. 2023
Thank you for staying with us at Legacy Hotel Victoria. We're sorry to hear that you didn't fully enjoy your stay with us. As we are a Victorian hotel we do try and keep as many of the original furnishings as possible, however we do understand that sometimes things do need updating. As we speak we are having some extensive maintenance performed to make sure that the hotel is up to as high a standard as possible for guests. We appreciate your feedback and hope to welcome you again in the future.

10/10 Excelente

Barbra

Viaje familiar
Le gustó: Limpieza y servicio y personal
The views and location are super, the staff was really great - cheerful, nice, helpful. The hotel has great bones, high ceilings, beautiful windows and detail, and you can see how grand it was. It’s a bit tired and needs a little refresh (pool shower better than room shower, lift is being repaired, sauna not working maybe new carpets and some fresh paint, bath refresh would be super), but it was very comfortable and we loved our stay. We would certainly visit again. Nice heated pool. Lots of space. Big breakfast.
Se hospedó 7 noches en junio de 2023
Respuesta de Legacy Hotel Victoria, el 3 jul. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

8/10 Bueno

kevin

Le gustó: Limpieza y servicio y personal
The property is quite dated, however the breakfast was excellent, the bed was comfortable and the room was clean There is a noise from outside if you are on the front of the building as it does get quite busy but nothing really to moan about Parking facilities very good and reasonable I will return when in the area again
Se hospedó 3 noches en junio de 2023
Respuesta de Legacy Hotel Victoria, el 30 jun. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

4/10 Malo

Katarzyna

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Legacy Hotel Victoria, el 23 jun. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.

10/10 Excelente

Shelagh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023
Respuesta de Legacy Hotel Victoria, el 15 jun. 2023
Thank you for staying with Legacy Hotel Victoria, we hope to welcome you again in the future.