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Reviews of The Assembly House

4 out of 5
The Assembly House
Theatre Street, Norwich, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 19 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very special, a gem of a place. We will return.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and historic building, Great location Would highly recommended
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

benjamin, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We had an amazing stay at Assembly house. Fantastic huge room with a separate lounge area and massive bathroom. It was a real luxury hotel. Also the breakfast and afternoon tea we had were superb as well. Excellent. Will go back
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, with lots of nice touches and little extras. Staff were great from the moment we checked in, breakfast was really good and the service was excellent and very friendly. Location was perfect for exploring the city.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place, lovely breakfast
We have stayed here in a couple of different rooms. Both were excellent. The bathroom is clean and comfortable. Bed is amazing! There is a lovely man at breakfast - didn’t get his name - who remembers us and our orders. A perfect stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem!
Lovely hotel, fab news rooms. Beautifully decorated and spacious. Would highly recommend. The restaurant looks lovely too
Stayed 1 night in Feb 2019

10/10 Excellent

Evgeniia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay.
Lovely room, incredibly sweet staff. A great location and generous breakfast in a gorgeous room.
Stayed 1 night in Dec 2018

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, Amazing service!
Amzing hotel and service, will be returning!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely suite in centre of town. Breakfast staff very friendly.
Stayed 1 night in Oct 2018

10/10 Excellent

Ronald, Holbrook N.S.W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Assembly House is absolutely amazing. Wonderful staff. It is very central and right next to the concert hall.The room is extremely spacious and comes with its own balcony for just relaxing or having a drink. The bathroom is awesome. Very huge, with a roll top bath, shower with a rain head and heated marble floors. Breakfast is excellent. It is highly recommended and I will be definately be staying there next time.
Stayed 1 night in Oct 2018

8/10 Good

Alan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qwerky hotel. Excellent food.
Attentive cheerful staff. Historic building. Great food. However, book your table in advance as restaurant is often fully booked. Some rooms are only accessible by stair from separate entrance. Also I suggested to staff that additional handrails are needed on stairs to room 10.
Stayed 3 nights in Sep 2018

6/10 Okay

Paul, Bucks

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, completely random service
We enjoyed our stay at the Assembly House because the room was lovely and the one meal we had there was delicious. But the service ranged from adequate to nonexistent. When we checked in, the (very) young man who looked after us didn’t seem to know how to handle payment. We said we’d like a table for dinner (we arrived at 8pm) and were told that dinner service ended at 7pm. Seriously. When we asked if there was somewhere nearby to eat, he had no idea. His colleague suggested a place but was unable to describe the food apart from saying it was “like here but more expensive”. Then the man took us to our room, but showed no interest in helping us with our bags. The staff were all pleasant and well-meaning, but seemed to have no training at all in how to run a hotel. It isn’t really run as a hotel at all, but as a public space and restaurant with some rooms tacked on as an afterthought. Nice rooms, though.
Stayed 2 nights in Aug 2018

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

F, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel well located in Norwich. Unique rooms built into old building but with all modern comforts -- recommended
Stayed 1 night in Jul 2018
Response from AHouse on 14 Jul 2018
Thank you for review! Glad you enjoyed.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fabulous!
Full of character and quirkiness. We loved The Assembly House but it could prove difficult to get up the stairs and around the suite for those less mobile. The bed was extremely comfortable and loved the bathroom with fireplace!. The breakfast was excellent with very friendly and informed staff. The breakfast buffet area was stunning. It's not everyday you see chandeliers hanging above the cornflakes! My only criticism was a rattling door in the bedroom which was easily rectified and the views were lacking but the overall style of the hotel and proximity to Norwich city centre and free parking more than made up for that.
Stayed 1 night in Jun 2018
Response from AHouse on 14 Jul 2018
Thanks for the review Leslie. Pleased you enjoyed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic exoerience all round. Cant fault it.
Stayed 1 night in Jun 2018
Response from AHouse on 14 Jul 2018
Thanks for your review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
AmaZing place. Staff very attentive lovely and clean. Room was perfect and nice little touches.
Stayed 1 night in May 2018
Response from Sam - General Manager on 30 May 2018
Thank you for staying with us Sharon. Hope to see you again soon. AH

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaper Hotel Du Vin
Amazing rooms and great breakfast
Stayed 1 night in May 2018
Response from Sam - General Manager on 30 May 2018
Thanks for your review Tom, hope to welcome you again. AH

10/10 Excellent

Rod

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel
Lovely hotel. I highly recommend it.
Stayed 1 night in May 2018
Response from Sam - General Manager on 30 May 2018
Thank you for your review Rod. Pleased you enjoyed your stay. AH