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Opiniones de Hilton Nottingham

3.5 out of 5
Hilton Nottingham
38 Milton Street, Nottingham, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 129 de 247 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 54 de 247 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 247 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 247 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 247 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelentes instalaciones; servicio y trato muy amable del personal
Se hospedó 3 noches en agosto de 2022
Respuesta de Reception Team, el 31 ago. 2022
It was a pleasure to serve you and thank you very much for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Briony

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were upgraded to the presidential suite for £10 which was amazing! Wonderful room, great location, would definitely stay here again
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience from check in to check out.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Raymond

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel in a very convenient location.
Se hospedó 2 noches en mayo de 2024
Respuesta de Reception Team, el 12 may. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 Bueno

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When they say compact double they mean it . Smallest room we have ever stayed in for the money .
Se hospedó 1 noche en mayo de 2024
Respuesta de Sam, el 10 may. 2024
Dear Brian,Thank you for your review and choosing to stay with us.We hope to welcome you back again soon.Kind regards,Sam

8/10 Bueno

Mark

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our room was fantastic ( presidential suite ). Very clean and well laid out. The restaurant food was great although service was a little slow. Breakfast buffet fantastic. A bit noisy at night as it was the weekend. Pool facility and gym also very good and well maintained.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sam, el 10 may. 2024
Dear Mark,Thank you very much for your review and choosing to stay with us.I am sorry to hear that our service was slow. We will be following this up with our Food and Beverage department to ensure this doesn't happen again.We hope to welcome you back again soon.Kind regards,Sam

10/10 Excelente

Claire

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

ELERI

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are tiny- even though we had a deluxe room- manouvering atoubd the bed was a challenge!
Se hospedó 2 noches en abril de 2024
Respuesta de Sam, el 24 abr. 2024
Dear Eleri,Thank you very much for your review. We hope to welcome you back again soon.Kind regards,Sam

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Sam, el 24 abr. 2024
Dear Andrew,Thank you very much for your review. We hope to welcome you back again soon.Kind regards,Sam

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good stay, lovely stay. Front of house team and reception team very good
Se hospedó 1 noche en abril de 2024
Respuesta de Sam, el 15 abr. 2024
Dear Richard,Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future.Kind regards,Sam

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
City centre location
Se hospedó 1 noche en abril de 2024
Respuesta de Sam, el 15 abr. 2024
Dear Michael,Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future.Kind regards,Sam

2/10 Terrible

KIRSTY

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sam, el 23 mar. 2024
Dear Kirsty,We are sorry to hear that you didn't enjoy your stay with us. We would greatly appreciate your feedback on how we can improve our service for the future and how we can make your stay more enjoyable if you decided to stay with us again.Kind regards,Sam

10/10 Excelente

Wayne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Made a work stay comfortable and quite pleasant. Thank you.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sam, el 5 mar. 2024
Dear Wayne,Thank you very much for your feedback. I am very pleased to hear that you enjoyed your stay with us, and we hope to see you again soon.Kind regards,Sam

6/10 Aceptable

Jamie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Second time staying there. Good check in service and friendly enough staff. Mine gripe is A I ordered a pint of becks and there were two dead flies in the bottom of the glass B the second time I’ve stayed here and the room was way too small. When you stay away you want somewhere nice to sleep and staying at the Hilton you would expect something a bit more upmarket. Won’t be staying again and price was also not value for money.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sam, el 5 mar. 2024
Dear Jamie,I am pleased to see you had a good check-in service and our staff were friendly. Our apologies for the experience you had ordering drinks. I have spoken with the Food & Beverage Manager to make sure this does not happen again in the future.We really appreciate your feedback as it allows us to develop and improve and we hope that we can welcome you back again soon.Kind regards,Sam

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sam, el 5 mar. 2024
Dear Adam,Thank you for your review. I am pleased to see that you enjoyed your stay with us and we look forward to welcoming you back again soon.Kind regards,Sam

10/10 Excelente

Rupert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hilton Nottingham Nottingham
Used as a base for a night out in Nottingham
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception Team, el 7 feb. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.We are grateful for your kind words about our team, and we will continue to work hard every day to deliver the same level of service and enthusiasm you experienced during your stay.

6/10 Aceptable

Jenny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception Team, el 5 feb. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

10/10 Excelente

Philip

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent room, lovely beds, exceptionally clean
Se hospedó 1 noche en enero de 2024
Respuesta de Rotimi, el 30 ene. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 Bueno

yumi.s

Viaje en pareja
Le gustó: Limpieza y servicios
Se hospedó 4 noches en enero de 2024
Respuesta de Myrella G., el 20 ene. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 Bueno

Mr e

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 2 noches en enero de 2024
Respuesta de Myrella G., el 20 ene. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

6/10 Aceptable

Nadine

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Myrella G., el 20 ene. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

6/10 Aceptable

Lisa

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Great location, although window view of a big metal box directly outside, Lack of tea and coffee facilities and difficult to get at reception
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rotimi, el 31 dic. 2023
It was a pleasure serving you, and thank you for taking the time to share your experience. We apologise for the view from the room and the lack of tea and coffee. We hope to have the opportunity to welcome you back to our hotel in the near future.

10/10 Excelente

Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hilton Nottingham Pet Friendly & Really nice
Stayed here on Boxing Day as we were going out to a club a five min walk away from the hotel We took our french bulldog with us to stay in the hotel and he was very impressed with the squeaky bone toy he was given at reception and took it home to play with . Quick and easy check in can’t remember the young man’s name but he validated our parking ticket so we got 20 percent off. And he was very helpful . Huge car park right opposite the hotel if you can’t get a space at the hotel as it’s quite limited We had a lovely room overlooking the main rd and it was very quiet spacious and lovely walk in shower . We did take our dogs crate with us and he was happy to sleep in there at night in the bathroom . So if your taking your pet remember to take a travel crate It was our first time traveling and staying in a hotel with our dog but it was very pleasant and easy to do at the Hilton Nottingham and I would definitely recommend it as a pet friendly hotel in Nottingham We had to pay an extra £25 deposit for our dog to stay which was absolutely fine .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rotimi, el 29 dic. 2023
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

10/10 Excelente

a

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really nice hotel
Great staff and very helpful. Had a good stay. Room was large and comfy in a lovely setting. Enjoyed our stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rotimi, el 29 dic. 2023
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

2/10 Terrible

Amran

No le gustó: Servicio y personal y condiciones de la propiedad
Rooms are very small you cant move about. Also dont give enough coffee or tea for customers in the room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rotimi, el 24 dic. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We apologize that the room was small and there was not enough tea or coffee in the room. We hope to have the opportunity to welcome you back to our hotel in the near future."

6/10 Aceptable

leah

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Comment from Hotel Management, el 6 ene. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

8/10 Bueno

Ioannis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Recommended. Nice spa!
A good choice for a business trip, staff were polite, there is parking space across the street and you get 30% off from Hilton hotel. There is also a big swimming pool, jacuzzi, steam room and sauna. Breakfast was pretty good and there was a lot of choice! Recommended.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rotimi, el 21 dic. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

10/10 Excelente

Lynne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas stay in Nottingham
Helpful friendly reception as soon as we arrived room was perfect. The pool sauna and steam room were lovely and the breakfast is well worth the money situated in the middle of Nottingham City it is a perfect place to stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rotimi, el 21 dic. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Couldn’t be better
Everything was fantastic - staff couldn’t have done more to be helpful. We used all the facilities including the pool and everyone we encountered were really friendly (and happy even though it was busy) Breakfast was exceptional, struggle to think of anything they didn’t have - we certainly got our moneys worth!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rotimi, el 21 dic. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

8/10 Bueno

Josh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Comment from Hotel Management, el 6 ene. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

6/10 Aceptable

Andrew

Viaje familiar
Le gustó: Servicios
Very small rooms
Se hospedó 1 noche en diciembre de 2023
Respuesta de Comment from Hotel Management, el 6 ene. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

6/10 Aceptable

C

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ok, but could be better.
The bathroom door is ridiculously heavy, an older or infirm person would struggle as no handle to pull it open. The bathroom sink was blocked on arrival. Rooms are quite small but in an excellent central location. The doggy welcome bag was a nice touch.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Rotimi, el 21 dic. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We apologize for all the inconvenience experienced. We hope to have the opportunity to welcome you back to our hotel in the near future."

8/10 Bueno

Katie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Locely
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 3 dic. 2023
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

10/10 Excelente

Matt

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
We would like to express our gratitude for choosing Hilton Nottingham as your accommodation during your recent stay. Your feedback is highly appreciated, and we are pleased to hear that you had a comfortable stay with us. We take pride in our team, and it is heartwarming to know that our services made your stay more enjoyable.

4/10 Malo

sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
The breakfast and staff were very good. The room however was tiny and not in our opinion habitable. They offer room service but there no where to eat other than on the bed. My wife had to go in the toilet in order to have a enough room to put her boots on and we had to hang our coats on an ironing board which you have to put up in the hallway outside if you wanted to use it. I appreciate its an old building but i have stayed in Hiltons in York, Newcastle, Liverpool, Bournemouth etc and never had this issue. Will not use Hilton again through fear of getting a similar room. Will stick to Marriot or Holiday Inn where I have never had this issue.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reception Team, el 20 nov. 2023
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay, we are going to start our refurbishment in Sep. Thank you again for your feedback and we hope you will consider staying with us again.

8/10 Bueno

Martin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Comment from Hotel Management, el 6 ene. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

8/10 Bueno

gianluca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reception Team, el 21 nov. 2023
It was a pleasure to serve you and thank you very much for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rotimi, el 18 nov. 2023
Thank you David for taking the time to leave a review. I am pleased to see you enjoyed your stay with us and we hope we will welcome you back again soon!

8/10 Bueno

Susan

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Check in was easy but I resented being asked for a £25 deposit in case of damage, I refused to pay as it was not mentioned anywhere when I booked. There could be a map of Nottingham city centre in the room, finding where places like restaurants are proved difficult. Otherwise the room was clean, comfy beds, although no drawers to put things in, no cupboard to put bags or cases and things in. Cocktails in the evening were very good. I pre paid breakfast but it was not up to my standard, under done hash browns, scrambled eggs ok, the usual cheap fare but at £11 I would expect better quality. The toaster burnt the toast as it gets too hot. Staff were very polite.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luke, el 18 nov. 2023
Thank you Susan for taking the time to leave feedback on your stay. I am glad to hear you enjoyed your stay with us. In terms of the deposit, it is Hilton policy that we take a card upon arrival for extras and incidentals, this security deposit also allows guests to charge food and drinks to the room. However, I can appreciate the frustration this may cause. I will of course, pass on your feedback regarding the breakfast and do hope if you stay with us again that this will meet your expectations.

10/10 Excelente

richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable Stay
Comfortable stay at this hotel. Fairly modern designed rooms in an older building
Se hospedó 1 noche en noviembre de 2023
Respuesta de Myrella G., el 12 nov. 2023
Thank you for choosing our hotel. It was our pleasure to serve you and we appreciate you taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back soon.

2/10 Terrible

prasanna

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
There was not even a chair or table to work. It's smaller than box.
Se hospedó 1 noche en octubre de 2023
Respuesta de Myrella G., el 12 nov. 2023
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We greatly appreciate your feedback and we sincerely apologize for any inconvenience caused during your stay. Your comments are valuable to us and we will take them into consideration as we strive to improve our guest experience.

10/10 Excelente

John

Se hospedó 1 noche en noviembre de 2023
Respuesta de Luke, el 8 nov. 2023
Thank you John for taking the time to leave a review. I am pleased to see you enjoyed your stay with us and we hope we will welcome you back again soon!

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right in the city centre, parked in car park opposite which is discounted by the hotel. Staff were available and helpful- one of the best hotel staff experiences for a while and I’ve been to a number of different hotels recently. Our twin room was compact but functional. There is an on-site restaurant but no bar lounge. Breakfast was good- especially the coffee!
Se hospedó 1 noche en octubre de 2023
Respuesta de Megan, el 2 nov. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found the hotel to your liking, especially being one of the best hotel staff experiences you have received in a while. We look forward in welcoming you back to the hotel in the not so distant future. Many thanks, Hilton Nottingham

6/10 Aceptable

Werner

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Convenient location, and comfortable room. The spa and pool however was a let down. Beautiful pictures online however it's part of a commercial non-hotel guest gym / health club so very busy and not in great condition.
Se hospedó 1 noche en octubre de 2023
Respuesta de Megan, el 28 oct. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found your room comfortable. I am sorry to hear your experience at our health club was a let down. We will certainly pass on your feedback and management will look into how they can improve the overall experience. Many thanks, Megan Barnard, Hilton Nottingham

10/10 Excelente

Lee

Se hospedó 1 noche en octubre de 2023
Respuesta de Luke, el 28 oct. 2023
Thank you for taking the time to leave a review, Lee. I am pleased to hear you enjoyed your stay with us and hope we will welcome you back again soon

10/10 Excelente

Anne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good central location close to shopping, pubs and venues. Taxi rank right outside. Very limited parking, but discount available at nearby multi story car park. Staff very friendly, welcoming and helpful. Very clean and well furbished throughout hotel. Leisure centre very good.
Se hospedó 1 noche en octubre de 2023
Respuesta de Luke, el 27 oct. 2023
Thank you very much for leaving feedback on your experience! I am so pleased to see you enjoyed your stay with us and very much hope to welcome you back again soon.

8/10 Bueno

Kiley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location and lovely hotel
Hotel is the perfect location right in city centre. A beautiful building with lots of history. Rooms and facilities were high spec. Staff were lovely, friendly and helpful. Breakfast was superb cooked fresh and plenty of choice. Only small disappointments was the size of the room ( we booked standard room With king bed) it was very small not enough room to get dressed one side of the bed but, we were told this when booked and offered a bigger room for £20 a night extra, which we would recommend! But we didn’t spend a lot of time in room it didn’t matter too much it was very clean comfortable and nicely decorated and equipped. And the TV was a smart tv but didn’t connect to the internet or phone so we couldn’t watch anything other than couple of basic channels. But this didn’t spoil our stay. We loved the hotel and city and will be back will just book bigger room.
Se hospedó 2 noches en octubre de 2023
Respuesta de Megan, el 25 oct. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found the hotel to your liking, especially the staff being friendly and breakfast being superb. I am sorry to hear you were disappointed in the size of the room. Due to the historic nature of the building all of our rooms are different shapes and sizes. However, I am happy to hear this did not spoil your stay and we look forward to welcoming you back to the hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham

10/10 Excelente

Sarah

Se hospedó 1 noche en octubre de 2023
Respuesta de Megan, el 24 oct. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear that you found the hotel to your liking. We hope to welcome you back to our hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham

10/10 Excelente

Jayne

Se hospedó 1 noche en octubre de 2023
Respuesta de Megan, el 24 oct. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear that you found the hotel to your liking. We hope to welcome you back to our hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham

6/10 Aceptable

Mark

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Mixed Review.
Good location, nice breakfast and friendly staff. I had an upgraded room but was put in a room, that I found out had allowed pets previously and there were flees around the desk area. The rooms should be cleaned thoroughly regardless and especially after allowing pets, and those rooms in my opinion should be kept for future visits by other pet owners. I was moved to another room. The hotel has a decent gym and sauna, but the steam room really needs a refurb.
Se hospedó 1 noche en octubre de 2023
Respuesta de Yelizaveta, el 23 oct. 2023
Dear Mark, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with a room. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. And I'm happy to know that my colleagues made your stay great. Thank you for sharing! We hope you will consider staying with us in the future.