Alberca al aire libre

Opiniones de The Marina Inn on San Francisco Bay

2.5 out of 5
The Marina Inn on San Francisco Bay
68 Monarch Bay Dr, San Leandro, CA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 992 de 1734 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 459 de 1734 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 147 de 1734 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 72 de 1734 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 64 de 1734 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gabriel, Oakland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hector, el 22 ene. 2024
Dear Gabriel, Thank you for your 5-star rating! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 Excelente

Wilmer

Se hospedó 1 noche en enero de 2024
Respuesta de Hector, el 30 ene. 2024
Dear Wilmer, Thank you so much for the awesome review! We're glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 Excelente

Jesús Manuel

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hector, el 2 ene. 2024
Dear Jesus Manuel, Thank you for choosing to stay with us during your recent trip to San Leandro. We are thrilled to hear you enjoyed your stay. It was a pleasure having you as a guest and we hope to welcome you back again soon.

10/10 Excelente

Miguel

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hector, el 10 ene. 2024
Dear Miguel, Thank you for making us your choice hotel during your recent travels. We are delighted to hear you enjoyed your stay with us. It was a pleasure having you as a guest and we hope you will return back to visit us again soon!

6/10 Aceptable

WALTER FRANK

Viaje familiar
Its not like its shows in expedia. Mediocre and old hotel. They charge the big and empty parking lot thats its your responsability!!!
Se hospedó 3 noches en octubre de 2023
Respuesta de Hector, el 8 nov. 2023
Dear Walter Frank, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused and understand your concerns regarding the parking charges. Our team continuously works to provide accurate information on various booking platforms, and we apologize if there was any confusion during your booking process. We appreciate your valuable feedback and we will certainly take it into consideration as we strive to enhance our guests' experience. If there is anything else we can do to make your stay more comfortable, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

SERGIO, Elkhart

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast. Very clean hotel. Excellent room
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hector, el 17 sept. 2023
Dear Sergio, Thank you for your review! We are delighted to hear that you had a positive experience during your stay. It's great to know that you found our breakfast to be enjoyable. It was a pleasure having you as a guest and we hope to welcome you back again the next time you are visiting San Leandro.

8/10 Bueno

Silvia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Todo bien a excepción de las camas dobles que son bastant pequeñas para dos adultos
Se hospedó 2 noches en agosto de 2023
Respuesta de Hector, el 4 sept. 2023
Dear Silvia, Thank you for your feedback on your recent stay. We appreciate hearing about your positive experience overall. We understand that the size of the double beds fell short of your expectations for two adults. Your feedback is important to us, and we apologize for any inconvenience caused. We will take your comments into consideration as we continually strive to improve our services. Thank you for bring this to our attention, and we hope to have the opportunity to welcome you back in the future.

10/10 Excelente

GERARDO BENJAMIN DOMINGUEZ

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excelente atención del personal, lo único es que no deberían cobrar el estacionamiento.
Se hospedó 5 noches en agosto de 2023
Respuesta de Hector, el 30 ago. 2023
Dear Gerardo, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our attentive staff and their excellent service. We apologize for any inconvenience caused by our parking fees. We constantly evaluate our pricing structure to ensure it remains fair and competitive within the local market. We hope you will stay with us again the next time your travels bring you back to San Leandro.

8/10 Bueno

Elmer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es una área tranquila
Se hospedó 2 noches en junio de 2023
Respuesta de Hector, el 25 jun. 2023
Dear Elmer, Thank you so much for your great feedback! We're thrilled to hear that you had a peaceful stay with us, and that you enjoyed the tranquil atmosphere of the area. We hope to welcome you back soon!

4/10 Malo

Fidel

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No me gusto
Se hospedó 1 noche en febrero de 2023
Respuesta de Hector, el 4 abr. 2023
Dear Fidel, Thank you for taking the time to share your review with us. We are sorry to hear that your stay did not go as expected. We would love to have the opportunity to discuss the areas where our services could improve.

10/10 Excelente

Pedro Pablo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2023
Respuesta de Hector, el 23 feb. 2023
Dear Pedro, Thank you so much for the awesome review! We are happy to hear you enjoyed your time at our hotel. Please give us a call the next time you are planning a trip to San Leandro.

10/10 Excelente

Daniel m

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hector, el 28 nov. 2022
Thank you Daniel for the awesome review!

10/10 Excelente

naty

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy amables muy limpia y muy cómoda muchas gracias
Se hospedó 3 noches en octubre de 2022
Respuesta de Hector, el 2 nov. 2022
Dear Naty, Thank you for making us your choice hotel during your recent travels. We are delighted to hear you enjoyed your stay at our hotel. We hope to welcome you back again the next time you are visiting the Bay Area.

10/10 Excelente

Claudia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El Hotel muy bien, y limpio
Se hospedó 2 noches en septiembre de 2022
Respuesta de Hector, el 11 sept. 2022
Dear Claudia, Thank you for taking the time out to share your review with us. We are happy to hear you enjoyed your overall stay. Please come back to visit us again soon.

10/10 Excelente

Yuridia, san clemente

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El desayuno continental estupendo en ningún viaje que avía tenido nos a tocado un desayuno tan Bueno
Se hospedó 2 noches en septiembre de 2022
Respuesta de Hector, el 12 sept. 2022
Dear Yuridia, Thank you for making us your choice hotel during your recent travels. We are thrilled to hear you had an excellent stay and pleased how much you enjoyed our complimentary breakfast. It was a pleasure having you as a guest and we hope to welcome you back again soon.

10/10 Excelente

YESSENIA, sun Valley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La estadía, fue muy cómoda y me sentí en un lugar seguro;el customer service es muy especial tienen un trato excelente. Gracias “
Se hospedó 2 noches en junio de 2022
Respuesta de Hector, el 12 jun. 2022
Dear Yessenia, Thank you for choosing to stay with us during your recent travels. It is great to hear you enjoyed a comfortable stay and that our staff did a wonderful job accommodating you. Please give us a call the next time you are visiting San Leandro.

10/10 Excelente

Abel

Se hospedó 2 noches en mayo de 2022
Respuesta de Hector, el 26 may. 2022
Thank you Abel for the awesome review!

10/10 Excelente

juan carlos

Se hospedó 1 noche en abril de 2022
Respuesta de Hector, el 6 may. 2022
Thank you for the fantastic review!

10/10 Excelente

juan carlos

Se hospedó 3 noches en abril de 2022
Respuesta de Hector, el 6 may. 2022
Thank you Juan Carlos for the awesome review! Please come back to visit again soon.

8/10 Bueno

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Hector, el 19 feb. 2022
Thank you Mario for the wonderful review. We are thrilled to hear you enjoyed your stay and hope you return back to visit us again soon.

10/10 Excelente

Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien
Se hospedó 1 noche en enero de 2022
Respuesta de Hector, el 31 ene. 2022
Dear Antonio, Thank you for taking the time to share your review with us. We are delighted to hear you enjoyed your stay and hope you choose to stay with us again the next time you are in town.

10/10 Excelente

reinaldo rodriguez

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comodo, amable las housekeeper , limpio
Se hospedó 9 noches en diciembre de 2021
Respuesta de Hector, el 10 ene. 2022
Thank you Reinaldo for the awesome review! We are delighted to hear you enjoyed your stay. Please give us a call again the next time you are traveling to San Leandro.

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2021
Respuesta de Hector, el 1 ene. 2022
Thank you Daniel for the awesome review!

10/10 Excelente

MARIANA EDITH

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MUY BUEN SERVICIO
MUY BUEN SERVICIO Y TODO EL PERSONAL MUY AMABLE
Se hospedó 2 noches en noviembre de 2021
Respuesta de Hector, el 14 nov. 2021
Dear Mariana, Thank you for the wonderful review. We are delighted to hear you enjoyed your overall stay. Please give us a call the next time your travels bring you back to the Bay Area.

10/10 Excelente

Gerardo

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Hotel Barato
Tenia una expectativa diferente del lugar, esta pauperrimo
Se hospedó 1 noche en noviembre de 2021
Respuesta de Hector, el 7 nov. 2021
Dear Gerardo, Thank you for choosing to stay with us during your recent travels. We are happy to hear you enjoyed your overall stay. We hope to welcome you back again the next time you are traveling to San Leandro.

10/10 Excelente

Veronica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021
Respuesta de Hector, el 26 oct. 2021
Thank you Veronica for the wonderful review!

10/10 Excelente

Ruth

Se hospedó 1 noche en septiembre de 2021
Respuesta de Hector, el 16 sept. 2021
Thank you Ruth for the fantastic review!

10/10 Excelente

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de Hector, el 15 ago. 2021
Thank you Gustavo for the wonderful review! We are thrilled to hear you enjoyed your recent visit. Please give us a call the next time you are in San Leandro.

10/10 Excelente

Adriana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 10 noches en julio de 2021
Respuesta de Hector, el 6 ago. 2021
Thank you Adriana for the awesome review! We hope you come stay with us again soon.

8/10 Bueno

Jaime

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena Experiencia
Buen precio, área agradable, parqueadero seguro, desayuno básico pero esta bien.
Se hospedó 1 noche en mayo de 2021
Respuesta de Hector, el 1 jun. 2021
Dear Jaime, Thank you for the positive review. We are happy to hear you enjoyed your recent visit to The Marina Inn on San Francisco Bay. We hope you choose to stay with us again the next time your travels bring you back to the Bay Area.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
View
Se hospedó 1 noche en mayo de 2021
Respuesta de Hector, el 25 jun. 2021
Dear Anonymous, Thank you for the wonderful review. We are happy to hear you enjoyed your recent stay. We hope you come back to stay with us again.

2/10 Terrible

Samantha, Bakersfield

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
Since I’ve left several messages for the general manager with no response here is my experience: I checked in around 330 pm on Saturday alone, as my fiancé was still at work reffing a 3 day basketball tournament. The staff was nice at check in. Around 730pm we heard a lot of noise coming from the room next door and called the front desk to ask if they could ask them to lower their music and voices. We told them that my fiancé had to be up by 530am so we were trying to relax. We were told that quiet hours started at 10 and we had to wait. By 11pm the next door occupants were still partying and being loud. We called again and asked for security to knock on the door. We did not hear them come. At 152am we called again as we heard the partying turn into fist fighting and a domestic violence situation. Your staff said that they were going to kick out the occupants. We heard when security knocked but did not hear them leave. With little to no sleep my fiancé left at 530 for another day of tournament, and I left at 9am after doing work. I am respectfully requesting a full refund of what we paid for the room and the parking fees for both our vehicles. On top of not using the room for what we paid for it for- sleep- the team’s service and response was beyond subpar, and not what we expected based on the reviews for the hotel. We had high hopes when we first checked in and that was quickly ruined- should feel lucky a worse domestic violence situation did not occur.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Grace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Love the location. Close to my local family.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Lin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Tracy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dated facility but the staff were pleasant and helpful
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Mark

Viaje familiar
Le gustó: Servicio y personal
Dated but quaint and well staffed. Good continental breakfast. Room carpet was musty smelling from what I suspect was a previous flooding incident in the past.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Jay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Great stay, hotel is a bit dated but very clean and staff is phenomenal. Will always stay at the marina inn whenever I travel to San Leandro for business.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Chavonne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My favorite hotel to go to when I fly in!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Steven

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Expensive parking even when empty, the rooms are very lackluster, the wifi is absolutely horrendous at 500kbs max and the hot water isn’t very hot at all. But the staff is pretty nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 14 may. 2024
Dear Steven, Thank you for taking the time to provide feedback on your recent stay with us. We apologize for any inconvenience you experienced during your stay. We take all feedback seriously and will address the issues you mentioned regarding parking fees, room quality, Wi-Fi speed, and hot water temperature with our team to ensure we are providing the best experience possible for our guests. We are glad to hear that you found our staff to be friendly and accommodating. We strive to provide excellent customer service and are pleased to hear that we met your expectations in this area. We hope that you will consider staying with us again in the future so that we may have the opportunity to provide you with a more enjoyable experience.

10/10 Excelente

Cinthia

Se hospedó 1 noche en marzo de 2024
Respuesta de Hector, el 14 may. 2024
Dear Cinthia, Thank you for the perfect rating! We're thrilled to hear that you had a wonderful stay with us. We hope to welcome you back again soon. If you have any feedback or suggestions for improvement, please don't hesitate to let us know. Safe travels!

8/10 Bueno

Jamie

Viaje familiar
Le gustó: Servicio y personal
we used this property for an airport over night trip. Staff is friendly and helpful. Dated hotel but overall a good value. Airport shuttle was convenient however only departs on the hour beginning at 0600.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 14 may. 2024
Dear Jamie, Thank you for choosing to stay with us during your recent travels. We are glad to hear that our staff members were friendly and helpful during your stay. We appreciate your feedback about the hotel being dated but still offering good value. We are constantly working to improve our property and appreciate your input. We apologize for any inconvenience regarding the airport shuttle schedule, but we are glad it was convenient for you. We hope to welcome you back again in the future. Thank you for staying with us.

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved it!
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 14 may. 2024
Dear Sarah, Thank you for the wonderful review! We are thrilled to hear that you loved your stay with us. We hope to welcome you back again soon at our hotel.

10/10 Excelente

Corey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really awesome
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 14 may. 2024
Dear Corey, Thank you so much for the great review! We are delighted to hear that you had an awesome stay with us. We hope to welcome you back soon for another fantastic experience.

8/10 Bueno

Maite

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds need an upgrade. Ours was very uncomfortable
Respuesta de Hector, el 14 may. 2024
Dear Maite, Thank you for taking the time to leave a review of your recent stay with us. We apologize that the bed in your room did not meet your expectations in terms of comfort. We take all guest feedback seriously and will certainly look into making any necessary upgrades to ensure a more enjoyable stay for all of our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back again soon.

6/10 Aceptable

John

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Decent place with reasonable room rates. Nothing fancy but a nice staff and a derelict marina to explore when you feel like a little walk.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hector, el 14 may. 2024
Dear John, Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found our room rates reasonable and enjoyed exploring the marina. We hope to welcome you back again in the future.

10/10 Excelente

Pauline, Woodland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a comfortable room and bed and it was quiet. Slept really well. Breakfast looked great, but we had plans so didnt eat there. View around the area is pretty and nice to walk around in the morning. We arrived late and left early but it was perfect.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 14 may. 2024
Dear Pauline, Thank you for staying with us and for taking the time to leave a review. We are glad to hear that you found your room comfortable and quiet, and that you were able to sleep well. We are also happy to hear that you enjoyed the view and surroundings of our hotel. We hope that you will consider staying with us again in the future and that next time you will be able to enjoy our breakfast offerings as well. Thank you again for your feedback.

10/10 Excelente

Cherii

The service was courteous and friendly. The room was really nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 12 may. 2024
Dear Cherii, Thank you for taking the time to leave such a positive review! We are so glad to hear that you enjoyed our friendly service and your room. We strive to provide our guests with a comfortable and welcoming experience, and we are thrilled to hear that we succeeded in making your stay enjoyable. We hope to welcome you back to our hotel again soon!

10/10 Excelente

Darlene

Le gustó: Servicios y condiciones de la propiedad
Clean room, quiet, location, great breakfast bar.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 12 may. 2024
Dear Darlene, Thank you for your kind review! We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a clean and quiet environment for our guests, and we are pleased to hear that you found our location convenient. We are also glad that you enjoyed our breakfast bar- we strive to offer a variety of options for start your day off right. We hope to welcome you back again soon!

10/10 Excelente

Edgar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Yup
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 12 may. 2024
Dear Edgar, Thank you for taking the time to rate us. We are delighted to hear that you had a great experience with us. We look forward to welcoming you back in the future. If you have any specific feedback or suggestions, please feel free to let us know. Thank you for choosing to stay with us!

8/10 Bueno

Mohamed

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Close to the marina.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hector, el 12 may. 2024
Dear Mohamed, Thank you for taking the time to leave a review. We are glad to hear that you appreciated our proximity to the marina. Being close to the marina allows our guest to enjoys its beautiful waterfront views. We hope you enjoyed your stay with us and look forward to welcoming you back in the future.