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Opiniones de The Americana Hotel

2.5 out of 5
The Americana Hotel
913 Atlantic Avenue, Ocean City, MD

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 491 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 324 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 1000 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Eder I

Se hospedó 1 noche en noviembre de 2023
Respuesta de Desk Manager, el 3 dic. 2023
Hello Eder, Thank you for taking the time to rate your recent stay! We hope to see you again soon.

10/10 Excelente

Julio

Se hospedó 1 noche en septiembre de 2023
Respuesta de Desk Manager, el 24 oct. 2023
Hello Julio, Thank you for taking the time to share your feedback with us! We hope to welcome you back soon.

8/10 Bueno

Henry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good very nice service
Se hospedó 1 noche en agosto de 2023
Respuesta de Desk Manager, el 24 oct. 2023
Hello Henry, Thank you so much for your positive review! We're so glad to hear that you enjoyed your stay with us and that you found our service to be excellent. It's always rewarding to hear from our guests, and your feedback helps us to continue to improve our services and provide the best possible experience for everyone who stays with us.We hope that you will choose to stay with us again in the future.

10/10 Excelente

Eliezer

Viaje en pareja
Le gustó: Servicios
Good
Se hospedó 1 noche en agosto de 2023
Respuesta de Desk Manager, el 24 oct. 2023
Hello Eliezer, Thank you for taking the time to share your experience at our hotel! We hope that you will choose to stay with us again in the future.

10/10 Excelente

Orlando

Le gustó: Servicio y personal y condiciones de la propiedad
I LOVE everything and it’s super calm.
Se hospedó 1 noche en agosto de 2023
Respuesta de Desk Manager, el 24 oct. 2023
Hello Orlando, Thank you so much for your wonderful review! We're so glad to hear that you love everything about our hotel, especially the calm atmosphere.We strive to create a relaxing and inviting environment for our guests, and we're thrilled to hear that we're succeeding. We're also grateful for your feedback, as it helps us to ensure that we're providing the best possible experience for everyone who stays with us.We hope that you will choose to stay with us again in the future.

10/10 Excelente

Noe

Se hospedó 1 noche en agosto de 2023
Respuesta de Desk Manager, el 7 nov. 2023
Hello Noe, Thank you for your great rating! We hope to welcome you back in the future!

8/10 Bueno

Reina

Se hospedó 1 noche en agosto de 2023
Respuesta de Desk Manager, el 7 nov. 2023
Hello Reina, Thank you for rating your experience at our hotel! We hope to see you again soon.

8/10 Bueno

Margarito

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es recomendable
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Marlon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍👍👍
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Carolina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El hotel está en una excelente ubicación y su personal es muy atento y amable! Pero lo mejor de todo es su vista al mar
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Everardo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
Se hospedó 2 noches en septiembre de 2022
Respuesta de Desk Manager, el 8 sept. 2022
Thank you for the review!

8/10 Bueno

Lesly

Se hospedó 2 noches en julio de 2022
Respuesta de Desk Manager, el 18 jul. 2022
Thank you for the review!

4/10 Malo

Nydia

Se hospedó 6 noches en mayo de 2022
Respuesta de Desk Manager, el 20 may. 2022
Hello Nydia, Thank you for the review! If you could ,please let us know what was wrong with your stay so we can assist you better in the future.

10/10 Excelente

jessica

Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Jose

Se hospedó 2 noches en marzo de 2022
Respuesta de Desk Manager, el 22 mar. 2022
Hello Jose! Thank you for the excellent review!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Management, el 30 abr. 2021
Thank you for the review!

10/10 Excelente

Jose andres

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de Management, el 7 oct. 2020
Dear Guest, thank you for taking the time to review your stay with us. We are happy to see you enjoyed your stay and hope you will choose us for your next stay in OC.

10/10 Excelente

Dana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Kalyani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s okay for what you pay.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was quiet ñeed more ice machines
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

VICKI

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed the property. The location was great. Onsite parking made it easy. The only thing that was not great was how long it took to get hot water.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Celso

Viaje en pareja
Place was nice. Family friendly and the staff was extremely helpful.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful clean beach
Se hospedó 1 noche en abril de 2024

10/10 Excelente

ANITA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place. Would stay again in the future
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Maurice

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right on the boardwalk
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is not my first stay. The Americana Hotel is reliably clean and the staff has always been friendly, hence my repeated visits. On this particular occasion I arrived several hours too early and was still given a room; partly due to the season, I'm sure, but also Georgiana (who checked me in) was very kind and accommodating. I noted less than five stars for the area around the property; reason being it's accessible to the public and they can't control the conduct of other people walking by and littering or simply being rude. So it's not really a mark against them, but the problem still exists. I didn't feel unsafe, it's just living in the real world and not a gated compound :) And parking space is extremely limited, which is the case just about anywhere at the beach.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tiffany

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed there for a convention last weekend April 12-14th 2024 and I was amazed how clean and peaceful this hotel was. I really enjoyed my stay here and I’m definitely booking for next years convention. You get a 5 star for me

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location, on the beach/ boardwalk was nice
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean hotel. Great staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Desk Manager, el 14 abr. 2024
Hello Lisa, Thank you for taking the time to leave a review! We're thrilled to hear you found our hotel very clean and that our staff provided excellent service. We strive to provide a comfortable and welcoming environment, so your positive feedback lets us know we're on the right track.We hope to welcome you back again soon!

10/10 Excelente

Sammie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little dated but very very clean. Staff is great!! Just wished they allowed pets for future visits. Very affordable. Will definitely stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Desk Manager, el 14 abr. 2024
Hello Sammie, Thank you for your honest review! We appreciate you acknowledging our friendly staff and affordability. We understand your point about the decor being a bit dated, and we're always looking for ways to update and improve our facilities.We currently do not allow pets, but we'll definitely take your feedback into consideration. Who knows, maybe furry friends will be welcome in the future!In the meantime, we're glad you'll be staying with us again.Thanks again for choosing us!

8/10 Bueno

Judy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place. Staff was very nice & helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de Desk Manager, el 14 abr. 2024
Hello Judy, Thank you for your kind words about our staff! We're glad you enjoyed your stay at our hotel, and we hope to welcome you back soon.

6/10 Aceptable

AGATINO

Viaje familiar con niños
Needs renovation
Se hospedó 3 noches en marzo de 2024
Respuesta de Desk Manager, el 2 abr. 2024
Hello Agatino, Thank you for taking the time to share your feedback about your recent stay with us!

8/10 Bueno

Elvis

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was very polite aand respectful
Se hospedó 2 noches en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello Elvis, Thank you for your kind words! We're thrilled to hear that our staff made you feel welcome. We pride ourselves on providing excellent service, and your feedback lets us know we're on the right track.We hope to welcome you back soon!

10/10 Excelente

Sheana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have no complaints!! Everything and everyone was lovely and polite.
Se hospedó 2 noches en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello Sheana, Thank you for taking the time to leave such a wonderful review! We're delighted to hear you had a fantastic stay and that everything and everyone exceeded your expectations. We appreciate your kind words about our staff, and we look forward to welcoming you back soon.

10/10 Excelente

Drew

Se hospedó 2 noches en marzo de 2024
Respuesta de Desk Manager, el 14 abr. 2024
Hello Drew, Thank you for your amazing rating! We look forward to seeing you again soon.

10/10 Excelente

James, south amboy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello James, Thank you for your great rating! We hope to welcome you back soon.

8/10 Bueno

kayla

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beach front , nice views and only a 4 minute drive to the convention center!
Se hospedó 2 noches en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello Kayla, Thank you so much for taking the time to leave a review! We're thrilled to hear you enjoyed our beachfront location and the beautiful views. We're also happy to know that convenient access to the convention center (just a 4-minute drive!) was a plus for you.We hope to welcome you back again soon!

10/10 Excelente

Tracy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was nice and very helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello Tracy, Thank you for your kind review! We take pride in our staff's dedication to providing excellent service, so we're delighted to hear they were both friendly and helpful during your stay.Your positive feedback is a great motivation for our team. We hope you had a wonderful experience overall, and look forward to welcoming you back again soon!

10/10 Excelente

Suzanne, Parkville

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Inexpensive, cute little hotel for stopping in Ocean City or passing through! Very easy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Desk Manager, el 26 mar. 2024
Hello Suzanne, Thank you for taking the time to leave such a delightful review! We're so happy to hear that our hotel was a perfect fit for your needs in Ocean City. We appreciate you mentioning that we're easy on the wallet and have a charming atmosphere.We work hard to provide a comfortable and convenient stay for travelers on the go, so your feedback about it being 'very easy' is fantastic to hear!We hope you enjoyed your time in Ocean City and that our hotel made your stay even better. We hope to welcome you back again soon!

8/10 Bueno

GIOVANNIE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello GIOVANNIE, Thank you for your rating! We hope to see you again soon.

10/10 Excelente

Miguel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay, very clean and friendly. Close to shopping and dining.
Se hospedó 2 noches en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello Miguel, Thank you for the fantastic review! We're delighted to hear you found our hotel clean, friendly, and conveniently located near shopping and dining options.We strive to provide a comfortable and welcoming environment for our guests, so your feedback is truly appreciated.We are glad you had a wonderful stay and look forward to welcoming you back again soon!

10/10 Excelente

ado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and easy check in, feel very comfortable here and will visit again!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Desk Manager, el 15 mar. 2024
Hello Ado, We're delighted to hear you had a positive experience with us! Thank you for mentioning the friendly staff and smooth check-in process.We're so glad you enjoyed your stay, and we look forward to your next visit!

10/10 Excelente

Crystal

Se hospedó 1 noche en marzo de 2024
Respuesta de Desk Manager, el 26 mar. 2024
Hello Crystal, Thank you for your excellent rating! We hope to welcome you back soon.

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Desk Manager, el 25 feb. 2024
Hello Melissa, Thank you for your rating! We hope to have the chance to welcome you back soon.

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Desk Manager, el 22 feb. 2024
Hello Wendy, Thank you for your excellent rating! We hope to have the chance to welcome you back soon.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Desk Manager, el 22 feb. 2024
Hello Michael, We appreciate you taking the time to rate your recent experience at our hotel! We hope to welcome you back soon!

10/10 Excelente

Rogel

Viaje familiar
Se hospedó 1 noche en febrero de 2024
Respuesta de Desk Manager, el 16 feb. 2024
Hello Rogel, We appreciate your excellent rating! We hope to welcome you back soon!

8/10 Bueno

DARWIN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ocean view was amazing and therapeutic. Interested to see how the stay would be in season
Se hospedó 1 noche en febrero de 2024
Respuesta de Desk Manager, el 12 feb. 2024
Hello Darwin, Thank you for your kind words about the ocean view! We're so glad you found it amazing and therapeutic. We strive to create a relaxing and memorable experience for our guests, and it's wonderful to hear that we succeeded.

10/10 Excelente

Jeffrey

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Desk Manager, el 16 feb. 2024
Hello Jeffrey, Thank you for taking the time to rate your recent experience at our hotel. We hope to welcome you back soon!