Dear Alejandra Olvera,We are thrilled to learn you liked it.Thank you very much for your positive feedback.We hope you visit us again soon and we wish you a wonderful day, Alejandra.Kindest Regards,Hotel Riu Ocho RíosOnline Reputation Manager

Estimada Karla,Lamentamos sinceramente que no fuera atendida con la rapidez y seriedad adecuadas.Sin duda, su reseña se tomará en cuenta a la hora de realizar mejoras en nuestro servicio.Rogamos acepte nuestras disculpas.Atentamente,Hotel Riu Ocho RíosOnline Reputation Manager

Dear Guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Your comment regarding our customer service really surprises us. In RIU we try to create a familiar and comfortable atmosphere so that our customers feel like at home and this is only possible if all of our staff members provide an excellent customer service. Please rest assured that we will communicate all of your valuable feedback with our management team as we truly hope to have the pleasure of welcoming you back again soon. Have a lovely day, Hotel Riu Ocho Rios Online Reputation Manager

Dear Michael,Thank you for choosing us and for sharing your review.It was our pleasure hosting you and we are looking forward to welcoming you again very soon!We hope you will decide to give us the opportunity to welcome you soon again.With best regards,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Elena Paola,Thank you so much for taking the time to review your stay .We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Fariann,We appreciate this feedback! It is wonderful to know that you enjoyed your stay with us.We are looking forward to hosting you again soon.Greetings,Hotel Riu Ocho RiosOnline Reputation Manager

Dear DONTE,Thank you for taking the time out to leave a great review!We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Ocho RiosOnline Reputation Manager

Dear Beverley,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Ocho RiosOnline Reputation Manager

Dear Sarah,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.Please rest assured, your observations will be shared with the responsible team, as we understand that there is always room for improvement and we hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Allona,thank you for your review. It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Ocho RiosOnline Reputation Manager

Dear Annette,we appreciate you taking the time to share your great review here!We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Rishawn Jason,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Ocho RiosOnline Reputation Manager

Dear eric,Thank you very much for choosing us and for sharing your review about your last stay.We are sorry to hear about your disappointment during your visit.We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.Kind regards,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Margaret Adelheid,Thank you so much for your nice words and for the fantastic rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Theodore Paul,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Shada,Thank you for taking the time to give us your valued feedback.We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Ocho RiosOnline Reputation Manager

Dear Jacob,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Karen,Thank you so much for taking the time to write a review.It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu Ocho RiosOnline Reputation Manager

Dear Nicolas,Thank you for taking the time to write a review of our hotel. It was our pleasure hosting you and we are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Ocho RiosOnline Reputation Manager

Dear Deborah,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Ocho RiosOnline Reputation Manager

Dear nancy,Thank you so much for your review!It was a pleasure to have you with us. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Ocho RiosOnline Reputation Manager