Dear Roberto, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the disturbance caused by our staff knocking on your door despite the "Do Not Disturb" sign being displayed.Respecting our guests' privacy and preferences is paramount to us, and we regret that we fell short of meeting this expectation during your stay. We have addressed this issue with our team to ensure that proper protocols are followed to prevent such incidents from occurring in the future.We appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Warm regards,

Dear David, Thank you for providing us with your feedback regarding your recent stay. We're glad to hear that our front desk team made an effort to assist you during your time with us.We sincerely apologize for the various issues you encountered during your stay, including the cleanliness of the room, the malfunctioning coffee machine, and the lack of mugs for coffee. Additionally, we regret any inconvenience caused by the smoke smell on the patio, as well as the condition of the furniture, fixtures, and towel rack. Please be assured that we take your feedback seriously, and we will address these issues promptly to improve the experience for our future guests. Your feedback serves as valuable input for our ongoing efforts to enhance our services and facilities.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience.Warm regards,

Dear Kimberly, We appreciate your loyalty and regret to hear about your recent experience. Please accept our sincerest apologies for the cleanliness issues you encountered during your stay. Your feedback is invaluable, and we'll address these concerns immediately to ensure a higher standard going forward. We're pleased to hear that you enjoyed the company of our bartender, and we'll pass along your compliments. We hope you'll reconsider and give us another chance to provide you with a more positive experience in the future. Kind regards!

Dear Irving, We apologize for the wait and any inconvenience caused. Your feedback helps us improve, and we'll strive to be more prompt in assisting you next time. Kind regards,!

Dear Emily, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel convenient, clean, and suitable for families. We're always striving to improve, so if there's anything specific you think we could do better, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for an even better experience in the future. Regards!

Dear Mandy, Thank you for sharing your experience with us. We're glad to hear that your stay was generally quiet. We apologize for any inconvenience regarding your room location and the lack of bath towels. Your feedback is valuable, and we'll take steps to ensure a more comfortable and convenient experience for you in the future. If you plan to visit again, please let us know about any special requirements, and we'll do our best to accommodate them. We appreciate your understanding and hope to welcome you back soon.Kind regards!

Dear Amanda, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your room did not meet your expectations. Please know that we take cleanliness and maintenance very seriously, and we regret that we fell short in this regard. Rest assured, we have addressed these issues with our housekeeping and maintenance teams to ensure that they are promptly rectified. If you would be willing to give us another chance, we would love the opportunity to make it up to you and provide you with a much-improved experience.Thank you once again for bringing these matters to our attention.Sincerely,

Dear Marc, Thank you for taking the time to rate your experience. We appreciate your feedback and would love to know more about how we can improve to earn a higher rating from you in the future. Please feel free to reach out to us with any specific suggestions or concerns you may have. We hope to have the opportunity to exceed your expectations on your next visit. Thank you kindly!

Dear Mike, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced regarding our housekeeping services during your stay.We understand that our policy of cleaning rooms upon request may not have been clearly communicated, and we regret any confusion this may have caused. Please know that we have taken note of your feedback and will work to improve our communication with guests regarding our housekeeping services. We appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Thank you for choosing to stay with us.Sincerely,

Dear Matthew, Thank you for your feedback! We're glad you enjoyed your stay with us. We hope to welcome you back for an improved experience in the future.Best regards!

Dear Carmen,Thank you for sharing your rating with us. We're sorry to hear that your experience fell short of expectations. Your feedback is valuable, and we'll use it to improve. Please feel free to reach out if there's anything specific we can address to make your next stay better.Best regards,

Dear Ashley,Thank you for sharing your rating with us. We're sorry to hear that your experience fell short of expectations. Your feedback is valuable, and we'll use it to improve. Please feel free to reach out if there's anything specific we can address to make your next stay better.Best regards,

Dear Ursa, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns regarding the room conditions, including the lack of fresh air, noise disturbance, and decor, are taken seriously, and we regret that we did not meet your expectations in these areas. We hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future. If you have any further comments or concerns, please do not hesitate to reach out to us directly.Regards!

Dear Gary, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to noise during your stay. We will take your feedback into consideration and work on addressing the noise issue to ensure a more pleasant experience for our future guests. . We hope to have the opportunity to welcome you back and provide you with a much quieter and more enjoyable stay. If you have any further comments or concerns, please don't hesitate to reach out to us directly. Kind regards!

Dear Steven, I'm deeply sorry to hear about the issues you encountered during your stay. The safety and comfort of our guests are our top priorities, and it's unacceptable that you experienced disturbances in the lobby. We'll address this with our team to ensure a more secure environment for all guests. Additionally, we apologize for the delay in having your room ready and for any inconvenience caused by maintenance issues in other rooms. Your feedback is invaluable to us, and we'll work diligently to improve in these areas. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out. Regards!

Dear Brigitte, We're truly sorry to hear that your experience with us was disappointing. Please accept our sincerest apologies for any issues you encountered during your stay. Your feedback is incredibly important to us, and we would appreciate the opportunity to learn more about your experience so that we can address any concerns and make improvements. Please feel free to reach out to us directly so that we can discuss your stay in more detail.Best regards!

Dear Robert, Thank you for your feedback! We're glad to hear that our proximity to Orchard Park Mall was convenient for you during your stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We appreciate your rating and hope to welcome you back soon! Regards!

Dear Donna, Thank you for taking the time to rate our hotel. We are delighted to hear that you had a positive experience during your stay. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Kind regards!

Dear Tim, That's wonderful to hear! We're thrilled that your son enjoyed the pool and hot tub, and it's great to know that you found our hotel clean and our staff helpful. We hope to welcome you and your family back again soon for another enjoyable stay!Regards!

Dear Lucia, Thank you for choosing to stay with us. We value your feedback and would like to learn more about your experience to see how we can improve. If you have any specific concerns or suggestions, please feel free to share them with us. We appreciate your input and hope to have the opportunity to better meet your expectations in the future. Regards!

Dear Whitney, Thank you for sharing your feedback with us. We appreciate your observations about the property, including the absence of an elevator in the older building and the differences between room sections. We understand that these aspects may have impacted your stay, and we apologize for any inconvenience caused. Your comments are valuable to us as we continue to enhance our facilities and services. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.Regards!

Dear Maureen, Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. Ensuring a clean and comfortable room is always a top priority, and we're delighted that we could exceed your expectations in this regard. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay!Kind regards!

Dear Tate, Thank you for choosing to stay with us! If there's anything you feel we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your feedback and hope to welcome you back soon!Regards!

Dear Kristen, Thank you for your glowing review! We're delighted to hear that you enjoyed your stay and found our staff to be great, your room clean, and the pool very nice. It's wonderful to know that we exceeded your expectations, and we look forward to welcoming you back for another fantastic stay in the future!

Dear Chester, Thank you for choosing to stay with us and for taking the time to leave your feedback. We're glad you had a positive experience overall. If there's anything specific you feel we could improve upon to earn that extra star next time, please feel free to share. We value your input and hope to welcome you back for an even better stay in the future! Regards!

Dear Alanna, I'm truly sorry for the unacceptable conditions you encountered during your stay. This falls short of our standards and I assure you, we're addressing these issues immediately. Your feedback is invaluable and we'll strive to regain your trust.Regards!

Dear Tanya, Thank you for your glowing review! We're thrilled to hear that you and your family enjoyed your stay with us, especially the convenient poolside location, comfortable beds, and friendly staff. We're delighted to know that our proximity to shopping and restaurants added to your experience. We can't wait to welcome you back for another enjoyable stay in the future! Regards!

Dear Elaine, We're glad to hear you enjoyed having Denny's attached to our hotel! If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. We appreciate your feedback and hope to welcome you back for another great stay!Regards!

Dear Mark, Thank you for your perfect rating! We're thrilled to know that you had such an exceptional experience during your stay. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We're looking forward to welcoming you back for another fantastic stay in the future! Regards!

Dear Angelina, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our check-in staff provided you with helpful and efficient service. Your satisfaction is our top priority, and we're delighted that our team could make your stay with us a positive one. We truly appreciate your feedback and hope to welcome you back again soon for another enjoyable stay. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards!

Dear Amber, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that our friendly staff, clean suite, and the great view from the 9th floor contributed to your positive experience. Your satisfaction is our utmost priority, and we're thrilled to know that we could meet your expectations. We look forward to welcoming you back on your next visit, and we'll strive to make your future stays just as enjoyable. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Warm regards!

Dear Mark, Thank you for choosing to stay with us and for taking the time to leave your feedback! We're delighted to see that you had a great experience overall. If there's anything specific you feel we could improve upon to earn that fifth star next time, please don't hesitate to let us know. Your satisfaction is our priority, and we're always eager to incorporate guest suggestions to make your future stays even more enjoyable. We look forward to welcoming you back soon!

Dear Teresa, We're sincerely sorry to hear about your disappointment regarding the hot tub during your stay. We understand how frustrating it can be when amenities are not available as expected, especially when it's a key factor in choosing a hotel. We appreciate your understanding and kind words towards our staff; providing excellent service even in challenging situations is always our priority. Please know that we're working diligently to resolve the issue with the hot tub to ensure a better experience for our future guests. We hope you'll consider giving us another chance to exceed your expectations on your next visit.Kind regards!

Dear Graylon, Thank you so much for your stellar rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your glowing feedback means the world to us, and we can't wait to welcome you back for another outstanding stay in the future!Regards!

Dear Lien, We're pleased to hear that you found our check-in process to be fast during your stay. Efficiency and convenience are important to us, and we're glad we were able to provide a smooth experience upon your arrival. If there are any other aspects of your stay you feel we could improve upon to elevate your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon for an even better stay.Regards!

Dear Jennifer, We appreciate your feedback and are glad to hear that you found our hotel nice and clean. However, we're truly sorry to learn about the issues you encountered with maintenance and safety during your stay. Ensuring the safety and comfort of our guests is paramount to us, and we take your concerns very seriously. Rest assured, we'll address the maintenance issues promptly and prioritize updating where necessary to enhance our guests' experience. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a more seamless stay in the future.Regards!

Dear Tanya, We appreciate you taking the time to share your feedback with us. While we're glad to hear that you had an overall satisfactory experience, we're also keen to understand how we can improve to make your next stay even better. If there are any specific areas where you feel we could enhance our services or amenities, please feel free to let us know. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Kind regards!

Dear Lyla, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us despite the rain outside. It's fantastic that you found the convenience of being across the street from the mall to be a highlight, especially for shopping and dining options. We're delighted that you were able to make use of our pool and pool deck, and that you found the full kitchen in your room to be a great amenity. We hope to welcome you back for another enjoyable stay in the future!Kind regards!

Dear Ryan, We are absolutely delighted to hear that you had such a fantastic experience during your stay with us! Thank you very much for taking the time to share your positive feedback and for giving us a perfect rating. Our team works hard to ensure every guest feels welcomed and valued, and it's incredibly rewarding to know that we've succeeded in providing you with an exceptional stay. We look forward to having the opportunity to welcome you back again soon for another wonderful experience at our hotel!Regards!

Dear Joseph D, Thank you for taking the time to share your feedback with us. While we're glad to hear that you chose to stay with us, we're sorry to learn that your experience fell short of your expectations. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. If there are specific aspects of your stay that you feel we could have done better, please don't hesitate to share them with us. We're committed to ensuring our guests have a comfortable and enjoyable stay, and we would welcome the opportunity to make things right for you. We hope to have another chance to exceed your expectations in the future.Kind regards!

Dear Timmo, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay overall. If there's anything specific you think we could improve upon to earn that fifth star next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. We hope to welcome you back again soon!

Dear Jeena, Thank you so much for your kind words! We're thrilled to hear that our staff made your stay exceptional and went above and beyond to ensure you felt well taken care of. We'll be sure to pass along your compliments to our "Front End Manager", she will be delighted to hear that she made such a positive impact on your experience. We appreciate your feedback and hope to have the pleasure of welcoming you back soon!Regards!