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Opiniones de The National, Autograph Collection

4 out of 5
The National, Autograph Collection
120 North Robinson Avenue, Oklahoma City, OK

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 113 de 138 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 13 de 138 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 138 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 138 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 138 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marisol Prosero

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Delbert, Colwich

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel with amazing food and atmosphere.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Shawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel. Staff are amazing. Dining options are great. We really enjoyed our stay and the service was wonderful.
Se hospedó 4 noches en abril de 2024
Respuesta de Kim, el 11 abr. 2024
Thank you for your feedback and Score, we hope to see you next time your in OKC!

6/10 Aceptable

Lacy

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I was very surprised to see the floors were dirty all throughout the hotel. And rooms were stuffy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim, el 8 abr. 2024
Thank you for your feedback and score, we hope to see you next time your in OKC. Have a great Day!

6/10 Aceptable

Mesfin

Se hospedó 2 noches en marzo de 2024
Respuesta de Kim, el 8 abr. 2024
Thank you for your feedback and score, we hope to see you next time your in OKC. Have a great Day!

8/10 Bueno

Cameron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a beautiful hotel. With tons of history and character and stylish decor. My only two small complaints are: 1) the room had a bit of an odor to it. Generally, we’d smell it right when we walked in but then it would subside over time. Not sure what the smell was (possibly cigarette smell that they tried to cover up or something). 2) any hotel whose tvs are setup in such a way that you can’t easily connect your own devices automatically get a docked a point. It’s 2024, there’s absolutely no excuse for trying to prevent people from connecting a game console and roku.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kim, el 8 abr. 2024
Thank you for your feedback and score, we hope to see you next time your in OKC. Have a great Day!

10/10 Excelente

Graham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Kim, el 8 abr. 2024
Thank you for your feedback and score, we hope to see you next time your in OKC. Have a great Day!

10/10 Excelente

Cody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim, el 8 abr. 2024
Thank you for your feedback and score, we hope to see you next time your in OKC. Have a great Day!

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I just love the space and the beauty of the building and inside is just the decor is gorgeous. The rooms are luxurious I love the size of the rooms and the openness the bathrooms are great sizing beds are exceptional personally the one thing I do not like at that hotel is the vault, it’s very interesting but it is way too loud in there and I understand this for younger crowds
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim, el 9 mar. 2024
Dear Julia,Thank you for the feedback and the score, we hope to see you next time your in OKC.

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a beautiful property with excellent service. I enjoyed Tellers and The Library of Distilled Spirits. There are a few shops downstairs to visit with excellent merchandise. The area is walkable to main attractions such as Bricktown, The Museum of Art, and the Myriad Gardens.
Se hospedó 2 noches en febrero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Maria,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Sarita

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Sarita,Thank you for the score and feedback, We hope to see you next time in OKC.

6/10 Aceptable

Steven

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No real easy way to eat
Se hospedó 1 noche en febrero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Steven,Thank you for the feedback, have a great rest of your day.

10/10 Excelente

Melita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely amazing stay and everyone was exceptional. Thank you to Kandi, and all the staff so kind, helpful, and respectful.
Respuesta de Kim, el 6 mar. 2024
Dear Melita,Thank you for the score and feedback, We hope to see you next time in OKC.

8/10 Bueno

Alvin

Viaje de negocios, Viaje en pareja
Le gustó: Condiciones de la propiedad
Very peaceful property. The room I was given was very over priced. For $284 per night I expect a better quality product. My wife liked it so I shall return.
Se hospedó 2 noches en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Alvin,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Erin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bones of the building are simply magnificent. The main lobby is without parallel in Oklahoma in terms of ornate design and the restoration of the original structure. It is a feast for the eyes to explore the property. The room (ours: single queen on 8th floor) was well-decorated and had quality appointments. It was a little on the smallish size, though in keeping with the age of the building. The common hall for the rooms was, also, visually interesting with abundant use of glass and the retention of the acres of marble from the original construction. The Teller restaurant had a really good breakfast and The Vault bar downstairs was an entertaining use of the space. If I had some quibbles, I felt the bed linens were a bit scratchy and the view of the parking garage from my room was a little underwhelming. And, while the main lobby is breathtaking in its neoclassical construction, I had wondered why they had chosen the modern lighting architecture around the bar area. Anyway, none of this diminished my enjoyment of the hotel (well, the sheets maybe a little) and I highly recommend the property.
Se hospedó 1 noche en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Erin,Thank you for the score and feedback, We hope to see you next time in OKC.

8/10 Bueno

Madelyn

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful building with luxury amenities. I received a double queen room instead of the king room I booked and was told they could not accommodate a change. The service at both bars was insanely slow. Overall a good experience but expected slightly better service for the cost.
Se hospedó 1 noche en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear MadelynThank you for the score and feedback, We hope to see you next time in OKC.

6/10 Aceptable

Steven, Rio Rancho

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
This property needs a sound engineering study. Door slamming from the drunk or idiotic guests is horrible and woke us both nights we stayed. Other properties we have stayed, both nationally and internationally, have addressed this issue successfully.
Se hospedó 2 noches en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Steven,I apologize for the issues you experience while here with us, we have spoken to engineering regarding these issues. Thank you for your feedback

10/10 Excelente

Todd

Se hospedó 1 noche en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Todd,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Peter

Se hospedó 1 noche en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Peter,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A must for a romantic retreat
We were here last year and will be making this a couple’s retreat from now on. Top notch service and amenities.
Se hospedó 1 noche en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Michael, So happy to hear that you enjoyed your Romantic retreat, we hope to see you next time your in OKC.

4/10 Malo

Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Strong sewage smell coming from bathroom.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear Charles,I apologize about the smell that you experienced while here with us we have addressed the issue with engineering, I hope you have a great rest of your day!

10/10 Excelente

Alanna

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Kim, el 6 mar. 2024
Dear Alanna,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Johnathan

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a great stay. Shout out to Kim she needs a raise!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear Johnathan,Thank you for the score and feedback, We hope to see you next time in OKC. Have a great rest of your day!

10/10 Excelente

Naomi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear Naomi,Thank you for the score and feedback, We hope to see you next time in OKC.

8/10 Bueno

Maja

Se hospedó 2 noches en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear Maja,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear MichelleThank you for the score and feedback, We hope to see you next time in OKC.

6/10 Aceptable

Lyn

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
No hot water or H2O pressure in sink, tv not worki
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear Lyn,We apologize about the hot water and the tv not working we have addressed the issues with out engineering team, thank you for the feed back. We hope you will give us another change next time you are in OKC. Have a great afternoon.

10/10 Excelente

Amber

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear Amber,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Barbara, Ardmore

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kim, el 6 mar. 2024
Dear Barbara,Thank you for the score and feedback, We hope to see you next time in OKC.

10/10 Excelente

Leonard

Viaje familiar
The history and beauty of the building was just breathtaking. I’m so happy they kept it original while making use of the space in a different way. The rooms were beautiful and the food and service was excellent. Well done.
Se hospedó 2 noches en octubre de 2023
Respuesta de Linda, el 7 nov. 2023
Good morning! Thank you for taking the time to leave us a rating and providing us with some excellent feedback, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful day!

10/10 Excelente

mark

Se hospedó 1 noche en octubre de 2023
Respuesta de Linda, el 20 oct. 2023
Good evening! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here at The National and we hope to see you again soon. Have a wonderful night!

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable and clean. Beds are excellent.
Se hospedó 2 noches en octubre de 2023
Respuesta de Linda, el 17 oct. 2023
Good afternoon! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful night!

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of my best hotel stays I’ve ever had! Will definitely be back.
Se hospedó 1 noche en octubre de 2023
Respuesta de Linda, el 22 oct. 2023
Good evening! Thank you for taking the time to leave us a rating and some feedback, we appreciate you. I am pleased that you enjoyed your recent visit here with us and we hope to see you again soon.

10/10 Excelente

Mariana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 3 noches en octubre de 2023
Respuesta de Linda, el 10 oct. 2023
Good morning! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased to see that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful day!

2/10 Terrible

Lia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was offered a room with a window overlooking the garage, I paid for another room
Respuesta de Linda, el 1 oct. 2023
Good evening. I am sorry to hear about your recent visit here with us and we hope that your return to give us another chance. Have a great night.

10/10 Excelente

Derrick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was fantastic, would stay here again next time.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Linda, el 27 sept. 2023
Good morning! Thank you so much for taking the time to leave us a rating and providing us with some feedback, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National Hotel and we hope to see you again soon. Have a wonderful day!

8/10 Bueno

Jasmine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I hate that the buisness around there and the hotel its self was cashless, the bars and restaurants all closed way to early
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda, el 21 sept. 2023
Thank you for your feedback.

2/10 Terrible

Joe

No le gustó: Servicio y personal y condiciones de la propiedad
They overbooked me and they called me 2 hours before check in and left a message. Within minutes I called back , was put on hold, had to call back, left a message which was never returned so I went to the Sheraton and had a nice room for half the cost.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda, el 22 sept. 2023
Good afternoon. I am sorry to hear about your experience with us. Please feel free to reach out to the front office manager so we can make it right.

10/10 Excelente

Marika

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At check in we were told about the history of the building. Fascinating!!! Made us feel immediately at home.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda, el 19 sept. 2023
Good morning! Thank you for taking the time to leave us a rating and providing us with some feedback, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful day!

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well appointed room. Quiet
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda Kellar, el 14 sept. 2023
Good evening! Thank you so much for taking the time to leave us a rating and providing us with some feedback, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National Hotel and we hope to see you again soon. Have a wonderful night!

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesomeness in a Hotel
Awesome place and awesome service.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda, el 11 sept. 2023
Good morning! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a great day!

10/10 Excelente

Kendra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Breath taking. I had no reason to leave the hotel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda, el 5 sept. 2023
Good evening! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful night!

10/10 Excelente

GRANT

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10/10
This hotel is amazing we loved staying here.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda, el 5 sept. 2023
Good evening! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful night!

10/10 Excelente

Chelsea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Linda, el 25 ago. 2023
Good afternoon! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit to The National and we hope to see you again soon. Have a great day!

10/10 Excelente

Bryton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Linda, el 20 ago. 2023
Good afternoon! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful day!

10/10 Excelente

Curtis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en agosto de 2023
Respuesta de Linda Kellar, el 14 ago. 2023
Good afternoon! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful evening!

10/10 Excelente

Kayla

Se hospedó 1 noche en agosto de 2023
Respuesta de Linda Kellar, el 2 sept. 2023
Good evening! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful night!

10/10 Excelente

Marc Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrific building and hotel. Very cool
Se hospedó 1 noche en julio de 2023
Respuesta de Linda, el 1 ago. 2023
Good afternoon! Thank you for taking the time to leave us a rating, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope to see you again soon. Have a wonderful evening!

10/10 Excelente

Tom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel and Service
We had an amazing time here. The conceirge was great, vallet service was great. The hotel itself is beautiful. The room was fantastic. The bar and the restaurants were really good. Thanks for a great experience.
Se hospedó 1 noche en julio de 2023
Respuesta de Linda, el 22 jul. 2023
Good afternoon! Thank you for taking the time to leave us a review, we appreciate you. I am pleased that you enjoyed your recent visit here with us at The National and we hope you return soon. Have a great day!