6/10
We have stayed at the resort for many years now. We love Encantada however we were very dissatisfied with the lack of responsiveness of the host. I messaged numerous times prior to arrival and did not hear back. The place was clean however the furniture was very subpar. The chairs were missing screws and the poofs that we were to use as additional seating were awful. Bedrooms and bathrooms were great and the improvements that had been made so far regarding appliances were also good. Overall, I would not rate this experience as one of our best.
Janice J.
Se hospedó 14 noches en febrero de 2025