Hi Carla, We are glad you enjoyed your stay with us! Thank you for your 5-star review! Best, Fernanda Social Media Concierge

Dear Valued Guest, Thank you so much for rating us 5 out of 5! We strive to offer the best guest service possible and so are very pleased you found our staff attentive and helpful. We are so glad you enjoyed your stay and many of our amenities and hope to welcome you back to stay with us again soon. Sincerely, Ivena - Guest Care Coordinator

Dear Mildred, Thank you for leaving a rating. We are glad you enjoyed your stay and hope to have the opportunity to host you again on your next visit to Orlando. Sincerely, Ivena - Guest Care Coordinator

Dear Valued Guest, Thank you so much for your 5-star rating! It was our absolute pleasure to have you stay with us and we hope to host you again soon. Sincerely, Ivena - Guest Care Coordinator

Dear Alberto, Thank you so much for your review! We are so pleased you enjoyed your stay with us, however, we are sorry to hear about the issues with the breakfast. On your next stay we suggest upgrading to our "Hot Breakfast" option which is only a $6.99 upgrade fee with a voucher! We hope to have you stay with us again. Sincerely, Ivena - Guest Care Coordinator

Dear Valued Guest, We are so sorry to hear that your stay with us wasn’t a positive one. We have relayed your comments to our management team and want to truly apologize for the issues you encountered and assure you that the experience you describe is not the guest service standard that we strive for. Our guests’ satisfaction is always our priority, so we would appreciate it if you could send us a private message with your contact information so that we can reach out to you directly and fully address your concerns. Sincerely, Ivena - Guest Care Coordinator

Thank you for your review

Dear Guest Thank you for taking the time to share your review with us.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your next stay perfect. We'll make sure to communicate your feedback to our team.We strive to offer a perfect 5/5 experience with all of our guests. Thank you again for letting us know how we can improve: We cannot wait to have you back to show you our improvements! Sincerely Lisa - Guest Care Coordinator

Dear Erendida Thank you so much for your 5-star review! We are truly glad you found your stay so comfortable and the location so convenient. We hope you choose to stay with us again on your next visit to Orlando. Sincerely Lisa - Guest Care Coordinator

Dear Maria We are so sorry that your stay was anything less than satisfactory. We hope you will give us the opportunity in the future to host you again and provide a better experience. Sincerely Lisa - Guest Care Coordinator

Dear Cristian Thank you so much for reviewing your experience. We are so glad you enjoyed your stay with us and our great location but distressed to read about your experience at check-in. We strive to provide our guests with excellent service and are sorry that we did not meet your expectations. Thank you again for your feedback and we hope you'll stay with us again. Sincerely Lisa - Guest Care Coordinator

Dear Guest We're very disheartened to hear that the make-up of your accommodations, as well as the level of customer care offered by our staff left more to be desired and sincerely apologize for the inconveniences that you faced. As it is our priority to provide great vacation experiences and an even better sense of customer service, we will work to improve for the future. We sincerely hope you will choose us again on your next trip and allow us the opportunity to show our improvements and to provide you with an outstanding experience with us. Sincerely Lisa - Guest Care Coordinator

Dear Guest Thank you for leaving a rating. We are glad you enjoyed your stay and hope to have the opportunity to host you again on your next visit to Orlando. Sincerely Lisa - Guest Care Coordinator

Good Morning, Thank you for leaving a rating. We are sorry to see you were disappointed in some aspects of your stay and we have relayed your comments to management for review and correction. We hope to have the opportunity to provide a better experience for your next visit to Orlando. Sincerely, Ivena - Guest Care Coordinator

Hello Martin, Thank you so much for rating us 5 out of 5! We are so glad you found our location convenient and our apartments comfortable. We are so pleased you enjoyed your stay and sincerely hope to welcome you back again soon. Sincerely, Laura - Guest Care Coordinator

Dear guest, We are sorry to see that your stay with us wasn’t a positive one. Guest satisfaction is very important to us and we would welcome your private message with your contact details so that we may follow up with you directly. We would love for the opportunity to make things right and hope that you will give us another opportunity to make it up to you in the future. Sincerely, Laura - Guest Care Coordinator

Hello Josefina, Thank you for your review. We are so glad you found our location and staff excellent but sorry to see you were disappointed in some aspects of your stay. We have shared your comments with our management team and hope you will stay with us again so that we might show you an improved experience. Sincerely, Laura - Guest Care Coordinator

¡Gracias, Adilo, por calificarnos con 5 de 5! Estamos muy contentos de que haya tenido una experiencia tan agradable con nosotros y esperamos tener el placer de recibirlo en sus próximas vacaciones en Orlando. Los mejores deseos, Charlene

Thank you for your review. Our Studio units sleep 4 comfortably while 5 guests would be more comfortable in a two bedroom suite. As a recipient of the Gold award in sustainable tourism, Housekeeping is provided on request only and signs are provided to allow you to make the choice for towels or daily service. You, as our guests, help us to decrease our carbon footprint on our environment.

Thank you for sharing your experience with us. We will work hard to make things better.

Thank you for the 5-star review! We are pleased to hear that you had an excellent stay and liked our friendly staff. We hope that we can host you again! Best, Kristina Social Media Concierge

We are truly sorry to hear that you were disappointed in your stay. We appreciate the feedback as it continues to help up improve our services. Best, Kristina Social Media Concierge

We are so sorry to hear that you were disappointed in your stay. We appreciate the feedback as it continues to help up improve our services. Best, Kristina Social Media Concierge

Thank you for the 5-star review! We are pleased to hear that you liked our location and our great staff. We hope that we can host you again! Best, Kristina Social Media Concierge

Thank you for your review! We are happy to hear that you have enjoyed your stay with us and we appreciate your feedback! We hope to host you again! Best, Fernanda Social Media Concierge

Thank you very much for the 5-star review! We are delighted to hear you you enjoyed our excellent service and courteous staff! The best compliment you can give us is your amazing recommendation! We look forward to host you again next year! Best wishes, Liliana Social Media Concierge

Thank you for the review. We are glad you had a comfortable stay and hope we can host you again! Best, Kristina Social Media Concierge

Thank you very much for the review! We hope to host you again very soon! Best, Kristina Social Media Concierge

Thank you for the review. We are very happy to hear that you had a great stay with us and we hope to host you again very soon! Best, Kristina Social Media Concierge

Nellie, We are happy to hear that you have enjoyed your stay with us! Thank you for your review, and we hope to welcome you back in the near future! Best wishes Inger

Hector, Thank you so much for your review of our hotel. We love hearing that we were able to assist with all of your needs and make this vacation a in the memorable one for your family! It will be a great pleasure to welcome you back, so we hope to see you all again near future! Thank you Inger

Rodolfo, We are glad you enjoyed you vacation with us and we thank you for writing this review and letting us know how we can improve. We hope to host you again next time! Best wishes

Evelyne, Thanks for your review. We strive to provide our guests with excellent service, so we are sorry to hear that we weren’t able to meet your expectations during your visit to our hotel. We appreciate you for sharing your feedback and telling us how we can improve. Your comments have been passed to our Pest Control company so they can take care of any problems. Best wishes, Inger

Juan, Thank you for letting us know how convenient our location was to all of the shopping venues you wanted to visit. We hope you found everything you needed, and continued to have a great vacation. Please consider coming to stay with us again soon. Thank you, Inger

Jenny, We thank you for sharing your experience with us. We strive to provide our guests with excellent service, so we are sorry to hear that we weren’t able to meet your expectations during your recent visit to our hotel. We appreciate the feedback and will relay your comment to our management team for immediate consideration. Smoking is allowed in some of our rooms, and on balconies, but that should only be legal smoking. We do not in any capacity condone illegal activities. Thank you for bringing that to our attention. Best wishes, Inger

Thank you very much for your wonderful recommendation! We are thrilled that you enjoyed our hotel and its comfort and excellent location! Our goal is always to exceed your expectation, so we are happy to hear that you can’t wait to stay with us again! We look forward to seeing you soon!