Muebles diferentes, escritorio y cortinas blackout

Opiniones de Baymont by Wyndham Orlando/International Dr/Universal Blvd

2.5 out of 5

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 82 de 301 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 50 de 301 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 301 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 301 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 70 de 301 opiniones" "

6.2/10

Limpieza

7.0/10

Servicio y personal

5.8/10

Servicios

5.8/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 25 abr. 2024
We are delighted to hear that we were able to provide you with such a memorable experience. Our goal is to make every guest's stay exceptional. We eagerly await your next visit!

4/10 Malo

Ginnette

Viaje en pareja
No le gustó: Limpieza y servicios
Muy buena ubicación, cerca de Universal, Sea World y Icon Park. El desayuno muy pobre solo tostadas, bagel y Cereales. El cuarto y la cama eran cómodos pero el piso estaba sucio y no se podía caminar descalzo. La cama tenia dos pedazos de metal debajo del matress que salían hacia fuera. Por La noche cuando ibas al area de la cafetería a tomar café las personas que se encontraban en el lugar que creo que pudieran ser los dueños o administradores que son de otro país al que respeto mucho, dejaban restos de comida en ollas por el area lo que se veía desagradable. Claro que cada quién actúa conforme a sus costumbres pero sto es desagradable. Deben mejorar. El trato de los empleados fue excelente a pesar que nunca limpian el cuarto a menos que lo solicites.
Se hospedó 4 noches en marzo de 2024
Respuesta de FD, el 25 mar. 2024
Hello Ms Ginnette, Lamentamos mucho que haya encontrado inconvenientes tan inusuales durante su experiencia más reciente con nosotros. Espero que acepte nuestras más sinceras disculpas por la falla del servicio. Esperamos que regrese para ver cómo mejoramos continuamente para impresionar más a nuestros huéspedes con cada visita, recuerde que estamos ubicados en International Drive y cerca de los parques.

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien ubicado
Se hospedó 3 noches en marzo de 2024
Respuesta de FD, el 17 mar. 2024
Hello David, We appreciate the time you took to provide feedback on your recent experience with us, Guest comments like yours help us to continually improve. Have a wonderful day.

10/10 Excelente

Erwing

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 8 mar. 2024
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 Bueno

minor

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se podrian mejorar algunas cosas, por ejemplo el desayuno,
Se hospedó 9 noches en febrero de 2024
Respuesta de Front Desk, el 8 mar. 2024
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please do consider us again on your next visit to the area.

10/10 Excelente

Marisol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de FD, el 3 mar. 2024
Hello Marisol, We thank you for taking the time to evaluate your stay. We look forward to your return, as we aim to exceed your expectations for service and accommodations. Have a wonderful day!

8/10 Bueno

Kimberly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
La fachada externa es muy bonita, sin embargo, la habitación que se nos asignó tenia malas condiciones, la puerta del baño cierra con dificultad, la cadena del inodoro se soltó después del primer uso y mi esposo tuvo que repararlo, la secadora de cabello se calló y ya no se puede colocar de nuevo en su base, y al regresar de cenar, no podíamos abrir la puerta ya q el pasador se había colocado sola por la vibración de la puerta, decidimos quedarnos en esta misma habitación ya que nuestra estadía es solo por una noche. El personal ha sido muy amable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 18 feb. 2024
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excelente

Marco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nos encanto esta propiedad, definitivamente volveremos.!! La atencion de Diana y Carolina fue lo mejor, muy amables y eficientes.
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk, el 9 feb. 2024
We are glad to know about your pleasant experience in our hotel, and that you have enjoyed our property, thank you for recognizing our effort to give our guests the best stay. We hope to see you soon!!

6/10 Aceptable

Josue

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
El desayuno no era bufet como mencionaron en sus anuncios, era continental, el servicio del personal en la cocina fatal, esta perfecto por su localización.
Se hospedó 3 noches en enero de 2024
Respuesta de FD, el 19 ene. 2024
Hello Josue, We appreciate the time you have taken to provide feedback on your recent experience, especially regarding the location of our hotel. We regret the inconvenience caused with respect to the type of breakfast we offer. The breakfast we offer is a Continental Breakfast. We appreciate your comments and will use them to improve our operations in the hope that on your next visit we can exceed your expectations.

8/10 Bueno

CARLOS RUSSELL

Le gustó: Servicio y personal y condiciones de la propiedad
Respuesta de FD, el 25 feb. 2024
Hello Carlos, We appreciate the time you took to review your stay. We hope you will return, as our goal is to exceed your expectations for service and accommodations. Have a wonderful day!

10/10 Excelente

Margarita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de FD, el 8 ene. 2024
Hello Margarita, we appreciate the time you took to review your stay. We look forward to your return, as we aim to exceed your expectations for service and accommodations. Have a wonderful day!

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD, el 8 ene. 2024
We look forward to earning your business on future trips so you can see our continued improvement. Remember we are close to International Drive and close to your favorite parks.

10/10 Excelente

Nancy

Se hospedó 4 noches en diciembre de 2023
Respuesta de FD, el 27 dic. 2023
Hello Nancy, We are glad to hear about your pleasant experience at our hotel. Thank you for recognizing our efforts to provide our guests with the best stay, we look forward to seeing you soon!!!! Happy Holidays!!!

2/10 Terrible

William Giovany

No le gustó: Servicio y personal
Inseguro
Es un hotel muy normal, algo antiguo, sin embargo mi calificación negativa esta orientada a que deje mis gafas de sol por fuera de mi maleta sin candado( lo único de valor que infortunadamente no guardé) y se perdieron de la habitación. Dejamos la queja ese mismo día en recepción , quedaron en contactarnos y hasta el momento no me dan respuesta.
Se hospedó 2 noches en diciembre de 2023
Respuesta de FD, el 27 dic. 2023
Hello William, We are very sorry to hear of this incident during your recent stay. This is certainly not taken lightly and has been submitted to management for review. Providing our guests with a pleasant experience is of utmost importance to us. We look forward to earning your business on future trips so you can see our continued improvement. Remember we are close to International Drive and close to your favorite parks.

8/10 Bueno

Brenda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don't like the noise in the hallway and talking too much during the midnight. I couldn't sleep well. The customer service is was excellent and bring to the clients very detail attention.
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD, el 27 dic. 2023
Hello Brenda, We are pleased to see that you enjoyed all aspects of your stay, most especially the courtesy of our staff. Thank you for recognizing our efforts to provide our guests with the best stay, we look forward to seeing you soon!!!! Happy Holidays!!!

8/10 Bueno

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Customer Services excellent with details to clients.
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD, el 27 dic. 2023
Hello Brenda, we are glad to hear about your pleasant experience in our hotel, and that you enjoyed the attention of our staff, Thank you for recognizing our effort to provide our guests the best stay, we hope to see you soon!!! Happy Holidays!!!

10/10 Excelente

Brenda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Servicio al cliente fue estupendo.
Se hospedó 2 noches en diciembre de 2023
Respuesta de FD, el 27 dic. 2023
Hello Brenda, We are glad to hear about your pleasant experience at our hotel. Thank you for recognizing our efforts to provide our guests with the best stay, we look forward to seeing you soon!!!! Happy Holidays!!!

4/10 Malo

Noelia Rowland, Cartago

Viaje familiar
1- El hotel no ofrece house keepung gratis no cambian las toallas. O la sábanas solo y únicamente si se solicita en el front desk 2- Ofrece “desayuno incluido” pero es solo pan y 1 único tostador para todos los clientes es imposible!!! El café pura agua y solo 1 día ofrecieron fruta(manzanas) eso no es un desayuno es mentira
Se hospedó 4 noches en noviembre de 2023
Respuesta de FD, el 29 nov. 2023
Hello Noelia, Thank you for sharing your experiences and regrets without being able to fulfill your expectations. The cleaning services are free, you only need to request them. The cleaning services are limited and we work to improve these conditions. We are grateful to welcome our guests and hope that we will also be able to improve our proximity. Ten day maravilloso.

10/10 Excelente

Juan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien todo
Se hospedó 2 noches en noviembre de 2023
Respuesta de FD, el 24 nov. 2023
Hello Juan, We are delighted to know that we were able to provide you with a pleasant experience. Our goal is to make each guest's stay exceptional. We look forward to your next visit! Have a wonderful day!!

10/10 Excelente

Joel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 14 nov. 2023
Hello Joel, We are glad you had a great time with us and we hope you see us again on your next trip to the area! Have a wonderful day!!

10/10 Excelente

Christian Alfaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 8 nov. 2023
Hello Christian, we appreciate the time you have taken to rate your recent experience with our hotel. We hope you come back to see how we continually improve to impress our guests more with each visit, remember we are located on International Drive and close to the parks. We hope to see you soon on your next visit. Have a wonderful day!!

8/10 Bueno

Jose

Viaje familiar
Le gustó: Servicio y personal y servicios
En algunos aspectos necesita REMODELACIÓN, más en las habitaciones.
Se hospedó 5 noches en octubre de 2023
Respuesta de Front Desk, el 1 nov. 2023
Hello Mr. Jose We appreciate the time you have taken to provide feedback on your recent experience, especially regarding our hotel. Guest comments like yours help us continually improve.

10/10 Excelente

Franyerlis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfecta ubicación, limpieza y buenos servicios
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk, el 23 oct. 2023
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 Malo

Estefanie

Viaje en grupo
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
El baño está falta de mantenimiento ducha manchadas se tapaba el desagüe
Respuesta de Front Desk, el 10 oct. 2023
Hello Estefanie, Thanks for sharing your experience. We hope you come back to see how we continually improve to impress our guests more with each visit, remember we are located on International Drive and close to the parks.

6/10 Aceptable

Lynette

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
Habia mucho olor a humedad en la habitación y pequeñas cucarachitas y en la bañera se acumulaba mucho el agua.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 17 sept. 2023
Hello Lynette, Thank you for sharing your experience, and I am deeply sorry for the inconvenience encountered during your stay. We are continually improving our services and accommodations while addressing our policies and procedures to minimize and address these situations. We appreciate your feedback and will use it to improve our operations in the hope that on your next visit we can exceed your expectations.

10/10 Excelente

Alexis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 25 abr. 2024
We are glad to know about your pleasant experience in our hotel, and that you have enjoyed your stay, thank you for recognizing our effort to give our guests the best stay. We hope to see you soon!!

6/10 Aceptable

Melida

Viaje familiar
No le gustó: Servicios
Nothing
Se hospedó 2 noches en abril de 2024
Respuesta de FD, el 23 abr. 2024
Hello Melida, We appreciate the time you took to review your stay. We hope you will return, as our goal is to exceed your expectations for service and accommodations. Have a wonderful day!

4/10 Malo

Winston

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel is ok for a one night stay when you don’t want to drive. But that is it. Breakfast is very limited (bagels, toast, raisin toast, cream cheese, butter and coffee). The good thing about the room is that it is hard floor. Water is hot but pressure is bad. Air conditioner is VERY noisy!
Se hospedó 1 noche en abril de 2024
Respuesta de FD, el 22 abr. 2024
Hello Winston, We appreciate the time you have taken to rate your recent experience with our hotel. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to your favorite parks. We look forward to seeing you soon on your next visit.

6/10 Aceptable

Joylynn

Le gustó: Limpieza
My throat burned the entire time. Smelled like chlorine.
Se hospedó 5 noches en abril de 2024
Respuesta de Front Desk, el 21 abr. 2024
We are sorry to hear about your experience and appreciate your feedback. We value your comments and will share them with our team for review. Your concerns are important to us and we strive to improve our services continuously. We hope you enjoyed the room size, location, and price during your stay.

6/10 Aceptable

Tricia

Viaje en pareja
Le gustó: Servicio y personal
Was close to Universal, however the TV in our room did not work, the shower condition was not good, a/c was loud, room smelt smugly.
Se hospedó 1 noche en abril de 2024
Respuesta de FD, el 12 abr. 2024
Hello Tricia, Espero que acepte nuestras más sinceras disculpas por la falla del servicio. Esperamos que regrese para ver cómo mejoramos continuamente para impresionar más a nuestros huéspedes con cada visita, recuerde que estamos ubicados en International Drive y cerca de los parques.

8/10 Bueno

Meiling

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is closer.
Se hospedó 6 noches en abril de 2024
Respuesta de FD, el 12 abr. 2024
Hello Meiling, We appreciate the time you took to provide feedback on your recent experience with us, Guest comments like yours help us to continually improve. Ten un maravilloso dia!!

10/10 Excelente

Arlene

Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 17 abr. 2024
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 Malo

Carlyne

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not
Se hospedó 2 noches en marzo de 2024
Respuesta de FD, el 3 abr. 2024
Hello Carlyne, We are sorry we did not meet your expectations, We hope you will return to see how we continually improve to impress our guests with each visit, remember we are located on International Drive and close to the parks.

4/10 Malo

Wilbert

Housekeeping will enter your room hours before check out , even if they see your belongings.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 2 abr. 2024
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please do consider us again on your next visit to the area.

10/10 Excelente

Kelsey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good for the price
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 1 abr. 2024
Hello Mr Kelsey, On behalf of our entire staff, we thank you for choosing our hotel! To see that we were able to provide our guests with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing your amazing rating!

4/10 Malo

Santiago

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 17 abr. 2024
Thank you for your feedback. We are disappointed to learn that your stay was not as positive as we would have hoped. We always encourage our guests to reach out to us directly if there is anything we can do to make your stay a more pleasurable one. Please know, our management team takes our guests feedback very seriously and would work hard to fix the issues you encounter.

2/10 Terrible

wilfrido

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place needs to be torn down and start all over again.
Se hospedó 2 noches en marzo de 2024
Respuesta de FD, el 27 mar. 2024
Hello Wilfrido, We are sorry to disappoint you. We strive to provide exceptional service and we have failed. We will work internally to make adjustments and improve our service and guest experience.

2/10 Terrible

Amy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When checking in there was a male at the counter talking about things 2 kids under 16 shouldn't have heard. We got to our room it was less than clean. The floor, the shower, pillows on the bed to name a few was gross stained and dirty.
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 25 mar. 2024
Ms Amy, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Germima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had a nice clean room
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 25 mar. 2024
Hello Ms Gemima, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excelente

Yesenia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de FD, el 26 mar. 2024
Hello Yesenia, Thank you for taking the time to review your stay. We look forward to your return, as we aim to exceed your expectations for service and accommodations. Have a wonderful day!

2/10 Terrible

Newton

No le gustó: Limpieza y condiciones de la propiedad
I became very uncomfortable and scared after next door guests started a big argument. Extremely loud.
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 25 mar. 2024
Hello Newton, We are very sorry to hear that you encountered such unusual inconveniences during your most recent experience with us. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to the parks.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Looking for clean, affordable hotel that’s easily accessible to Universal or I-4 attractions, BAYMONT is your place. Bonus - free breakfast
Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 25 mar. 2024
Hello Karen, We are glad to hear about your pleasant experience at our hotel. Thank you for recognizing our effort to provide our guests with the best stay, we hope to see you soon!!!!

4/10 Malo

Susan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty, dated, well used.
Se hospedó 3 noches en marzo de 2024
Respuesta de FD, el 24 mar. 2024
Hello Susan, We are sorry we did not meet your expectations, We hope you will return to see how we continually improve to impress our guests with each visit, remember we are located on International Drive and close to the parks.

8/10 Bueno

ROMULO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 21 mar. 2024
We are glad to know about your pleasant experience in our hotel, and that you have enjoyed your stay, thank you for recognizing our effort to give our guests the best stay. We hope to see you soon!!

10/10 Excelente

Lorraine

Se hospedó 1 noche en marzo de 2024
Respuesta de FD, el 22 mar. 2024
Hello Lorraine, We appreciate the time you took to review your stay. We look forward to your return, as we aim to exceed your expectations for service and accommodations. Remember we are near International Drive and close to your favorite parks.

6/10 Aceptable

HILTON

Le gustó: Servicio y personal
.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 19 mar. 2024
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

6/10 Aceptable

Veeresh

Viaje de negocios
Le gustó: Limpieza
Breakfast is very disappointing. Doesn't meet minimum expectations compared to many comparable hotels.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 19 mar. 2024
We are very sorry to disappoint you! Thank you for taking the time to let us know about these issues. We strive to provide exceptional service, and we missed the mark. We will work internally to make adjustments and improve our service and guest experience.

4/10 Malo

Sarynet

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Property close to Universal Studios. The bed mattress, pillows where super uncomfortable. Everything look super old. Hotel needs to update everything in the room.
Se hospedó 3 noches en marzo de 2024
Respuesta de FD, el 17 mar. 2024
Hello Sarynet, We appreciate the time you took to provide feedback on your recent experience with us. Guest comments like yours help us to continually improve, We hope you will return to see how we continually improve to impress our guests with each visit, remember we are located on International Drive and close to the parks.

10/10 Excelente

leopoldo

Se hospedó 3 noches en febrero de 2024
Respuesta de FD, el 4 abr. 2024
Hello Leopoldo, We appreciate the time you took to review your stay. We hope you will return, as our goal is to exceed your expectations for service and accommodations. Have a wonderful day!

6/10 Aceptable

Mark

No le gustó: Condiciones de la propiedad
Floor
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 15 mar. 2024
Hello Mark, We appreciate the time you have taken to provide feedback on your recent experience with us. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to the parks. We look forward to seeing you soon on your next visit.