Patio

Opiniones de Mercure Tokyu Stay Osaka Namba

3.5 out of 5
Mercure Tokyu Stay Osaka Namba
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 65 de 130 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 40 de 130 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 130 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 130 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 130 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

DANILO RYAN, LAS VEGAS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect as always
Se hospedó 4 noches en abril de 2024
Respuesta de Receptionist/S.Nakajima, el 10 may. 2024
Thank you for staying and sharing your review with us.We are happy to hear your good comment.We will continue to make every effort to improve our hotel, and we hope that you will visit us when you come to Osaka.

8/10 Bueno

Yang

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good location, reasonable price
Se hospedó 2 noches en abril de 2024
Respuesta de Receptionist MERCURE TOKYU STAY OSAKA NAMBA, el 3 may. 2024
Thank you very much for staying at Tokyu Stay Mercure Osaka Namba.We appreciate your valuable feedback and will do our best to make your stay as comfortable as possible.We will continue to be a better hotel in the future, so we hope that you will stay at our hotel when you come to Osaka.

10/10 Excelente

Rosfina

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice hotel. Laundry inside the room is convenient. Great location. We will stay again and highly recommended.
Se hospedó 4 noches en abril de 2024
Respuesta de Receptionist MERCURE TOKYU STAY OSAKA NAMBA, el 13 abr. 2024
Thank you again for taking the time out of your busy schedule to post your review.All of our staff are very happy to read that you were able to relax in your room and our service.We will be welcome anytime.Thank you again for taking the time out of your busy schedule to post your review.

6/10 Aceptable

Diana

Viaje familiar
Le gustó: Condiciones de la propiedad
The hotel is great located, unfortunately it looks so busy that the service is overall. The room was not very clean, it was a bad smell in the bathroom that feels that they do not clean well
Se hospedó 3 noches en marzo de 2024
Respuesta de Mercure Tokyu Stay Osaka Namba, el 3 abr. 2024
Dear Valued Guest,Thank you very much for your valued reviews.We apologize for our imperfectness and we try to improve our quality.Last but not least, thank you very much.Best Regards,Mercure Tokyu Stay Osaka Namba

10/10 Excelente

Juan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
After a long trip getting to Japan, staying in this hotel was relaxing. The room size was good for Japan and everything was new and clean. Also everything in Osaka is close by; dotonburi, malls, and luxury stores are a 5-10 minute walk. The mall is a block away. The breakfast buffet was also delicious.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tokyu Stay Mercure Osaka Namba, el 27 mar. 2024
Thank you very much for choosing our hotel and sharing your reviews. We are very glad to hear that you had a good time here. If you have an opportunity to visit Osaka again, we are looking forward to seeing you.

8/10 Bueno

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right in the centre of the Dotonburi shopping and food area, this hotel is well placed for the hustle and bustle of Osaka. The hotel room was modern and stylish but outside and in the lobby is very busy and at times you can hear the street noise in your room. There were lots of Westerners staying at this hotel so there are lots of English and western bits and pieces around the place. If you prefer a more authentic Japanese experience I wouldn't recommend this hotel.
Se hospedó 4 noches en marzo de 2024
Respuesta de Receptionist/S.Tanaka, el 25 mar. 2024
Dear Valued Guest,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valued reviews.We are glad that you enjoyed your stay in our hotel.Also, from bottom our heart we are sorry if there is some imperfections during your stay.We hope that we could welcoming you in another chance.Best Regards,Mercure Tokyu Stay Osaka Namba

10/10 Excelente

REMY

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
The Family Mart only half a minute away from the hotel which we love the food for affordable breakfast and snacks. Dotonbori is only 5 min walk. The hotel decor is beautuful
Se hospedó 7 noches en marzo de 2024
Respuesta de Receptionist/H.OHSHIBA, el 24 mar. 2024
Thank you for choosing our hotel.We are very pleased to receive such a high evaluation.Thank you also for your specific praise of our location and interior design.We will continue to make every effort to provide services that satisfy our guests.We look forward to seeing you again.Sincerely,

10/10 Excelente

Johnathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Hotel in a excellent spot.
Se hospedó 7 noches en marzo de 2024
Respuesta de Receptionist/H.OHSHIBA, el 24 mar. 2024
Thank you for choosing our hotel.We are very pleased to receive such a high evaluation.We will continue to make every effort to provide services that satisfy our guests.We look forward to seeing you again.Sincerely,

6/10 Aceptable

Michael

Se hospedó 3 noches en marzo de 2024
Respuesta de Mercure Tokyu Stay Osaka Namba, el 24 mar. 2024
Thank you very much for sharing your review. We are looking forward to seeing you again.

6/10 Aceptable

Jessica

Le gustó: Servicio y personal
Respuesta de Receptionist/H.OHSHIBA, el 3 mar. 2024
Thank you for staying at our hotel, we appreciate your valuable review.We will continue to make every effort to satisfy our guests.We look forward to seeing you again.Sincerely,Receptionist/H.OHSHIBA

10/10 Excelente

Pedro

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent room and location.
Se hospedó 5 noches en febrero de 2024
Respuesta de Tokyu Stay Mercure Osaka Namba, el 21 feb. 2024
Thank you very much for staying and sharing your review with us. We will continue to improve our service. If you have an opportunity to visit Osaka, we all are looking forward to seeing you again.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
房間有洗衣機很方便,但室內設計以黑色為主,導致燈都開了還是有一點昏暗,飯店位置好,附近購物交通方便,但離超市較遠
Se hospedó 6 noches en febrero de 2024
Respuesta de Receptionist MERCURE TOKYU STAY OSAKA NAMBA, el 20 feb. 2024
Thank you very much for choosing Tokyu Stay Mercure Osaka Namba out of many hotels.We prepared washing macine with dry function for almost rooms※except standard and accessible twin.We apologize for the inconvenience caused by the darkness of the room.We have some lights for rental, Please let us know next time.As you mentioned our hotel is located near Namba Station and Shinsaibashi Station . We are very happy to receive your comment regarding our location.We have shopping mall and restaurant also near by.We appreciate your valuable feedback and will do our best to make your stay as comfortable as possible.We will continue to be a better hotel in the future, so we hope that you will stay at our hotel when you come to Osaka.

10/10 Excelente

PO-YUN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
不錯的體驗
酒店位置很好,設備也很齊全,還有洗衣機,唯一的問題是房間實在是太暗了,鏡子也是暗的~
Se hospedó 3 noches en febrero de 2024
Respuesta de Mercure Tokyu Stay Osaka Namba, el 19 feb. 2024
Thank you for staying and sharing your review with us. We apologize for the inconvenience caused by the issue. We will continue to improve our service. We are looking forward to seeing you soon.

10/10 Excelente

chi kit

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
位置便利,早餐好食,推薦
Se hospedó 1 noche en febrero de 2024
Respuesta de H.OHSHIBA, el 18 feb. 2024
您好!非常感謝您的入住與贊賞!很高興能為您的出遊帶來美好的時光。 您的贊賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生 活愉快!

10/10 Excelente

KYUNG MIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything is good. Except Parking.
Se hospedó 3 noches en enero de 2024
Respuesta de Mercure Tokyu Stay Osaka Namba, el 8 feb. 2024
Thank you for selecting us out of the many possible places here.It's a pleasure to serve you, thank you for your valuable feedback.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.May you have a nice day.Best regards,

8/10 Bueno

Ming Yin

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
空間度比計適服,但清潔就一般,連手洗盆有上手留污糟物在去水位,我住三天佢哋都依然無留意唔知
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel in a great location. Rooms were large and comfortable!
Se hospedó 2 noches en enero de 2024
Respuesta de Mercure Tokyu Stay Osaka Namba, el 1 feb. 2024
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.

10/10 Excelente

ALDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
just fantastic
Se hospedó 2 noches en enero de 2024
Respuesta de Tokyu Stay Mercure Osaka Namba, el 27 ene. 2024
Thank you very much for using Tokyu Stay Mercure Osaka Namba.All of our staff are very happy to receive your compliments.Thank you for taking the time out of your busy schedule to post.Tokyu Stay Mercure Osaka Namba

10/10 Excelente

Priscila

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Receptionist/S.Tanaka, el 19 ene. 2024
Dear Valued Guest,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valuable reviews!Hope we could welcome you in another chance!Thank you very much.

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the walkability.
Se hospedó 6 noches en enero de 2024
Respuesta de Mercure Tokyu Stay Osaka Namba, el 12 ene. 2024
Thank you for staying and sharing your review with us! We will continue to improve our service. We are looking forward to seeing you soon.

8/10 Bueno

Alyssa

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 11 ene. 2024
Thank you for choosing our hotel for your stay.We hope your stay had been a pleasant one.And we also would like to express our gratitude for your time to leave your evaluation of your stay.We hope to see you again at our hotel.

8/10 Bueno

Marcia Ana

Se hospedó 7 noches en diciembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 28 ene. 2024
Dear Marcia Ana,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for staying with us.Thank you very much for your valuable reviews and it is our pleasure to have you as our guest.We hope that we could welcoming you in another chance!Last but not least , thank you very much!

8/10 Bueno

Marcia Ana

Se hospedó 5 noches en diciembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 28 ene. 2024
Dear Marcia Ana,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for staying with us.Thank you very much for your valuable reviews and it is our pleasure to have you as our guest.We hope that we could welcoming you in another chance!Last but not least , thank you very much!

10/10 Excelente

C Y

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was delicious, freshly made croissant was a great way to start the morning with. The room are a little too dark for my liking, but the overall stay was a great experience. We will definitely stay again.
Respuesta de Mercure Tokyu Stay Osaka Namba, el 10 ene. 2024
Thank you very much for choosing our hotel and staying with us. We are glad to hear that you had a good time and enjoyed the breakfast. If you have an opportunity to visit Osaka, we all hope to see you again. Thank you very much for your time and warm comments here.

10/10 Excelente

Rose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very dark moody rooms. Great vibe, hard to find socks in dark room.
Respuesta de Tokyu Stay Mercure Osaka Namba, el 9 feb. 2024
Thank you for staying and sharing your review with us. We apologize for the inconvenience caused by the darkness。 We will continue to improve our service. We are looking forward to seeing you soon.

8/10 Bueno

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de MERCURE TOKYU STAY OSAKA NAMBA, el 29 dic. 2023
Thank you for selecting us out of the many possible places here.It's a pleasure to serve you, thank you for your valuable feedback.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.May you have a nice day.Best regards,MERCURE TOKYU STAY OSAKA NAMBA

10/10 Excelente

Suwardy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Receptionist/S.Tanaka, el 20 dic. 2023
Dear Valued Guest,Thank you very much for staying and choosing our hotel during your trip in Osaka.It is our pleasure to have you as our guest and we are appreciated your valuable reviews. Hopefully we could welcoming you in another time.Best Regards,Mercure Tokyu Stay Osaka Namba

10/10 Excelente

ousha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect location a minute to donbori street ,,, staff are friendly
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 18 dic. 2023
Thank you very much for your stay with us. We are glad to hear that you had a good time here in Osaka. If you have an opportunity to visit Osaka, we hope to see you again. Thank you for your time to write the comment.

10/10 Excelente

roeann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a good time
Respuesta de Receptionist/S.Tanaka, el 7 feb. 2024
Dear Roeann,Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for your valuable reviews. Glad to know that you had a good time in our hotel! We hope that we could welcoming you in another chance.Last but not least, thank you very much.

6/10 Aceptable

Jade

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The hotel itself is decent. It is small, the gym only has cardio equipment. the lounge is only a few tables and a pool table. The shower water pressure is horrible. I would not recommend based on the water pressure. The room itself was clean but small. I believe there are better options around the area for the same price.
Se hospedó 2 noches en noviembre de 2023
Respuesta de NAKATA, el 8 dic. 2023
Thank you for staying at Tokyu Stay Mercure Osaka Namba. As mentioned in the comments, our gym is equipped with running machines, cycling machines, and mats.We sincerely apologize for the inconvenience caused regarding the water pressure in the shower. Please contact the front desk and we will assist you. I hope you don't mind this and use it again next time.Thank you for taking the time out of your busy schedule to post.Tokyu Stay Mercure Osaka Namba

10/10 Excelente

Raul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel. Close to everything and if not the stations are all short walking distance. Hotel is clean, modern, spacious. May I just suggest to provide microwave and add English channels on TV - no big deal but it’ll help.
Se hospedó 3 noches en diciembre de 2023
Respuesta de NAKATA, el 8 dic. 2023
Thank you for choosing Tokyu Stay Mercure Osaka Namba from among our star-rated hotels.All the staff members were happy to read that you liked our hotel. Regarding the English TV channels, we will take your valuable opinions into consideration in the future.Thank you for taking the time out of your busy schedule to post.I look forward to using you again.

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 6 dic. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tokyu Stay Mercure Osaka Namba, el 30 nov. 2023
Thank you very much for staying with us.We are happy to hear your good comment.We are looking forward to seeing you again.Best Regards,

10/10 Excelente

Capucine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this hotel, great staff and wonderful location.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Mercure Tokyu Stay Osaka Namba, el 29 nov. 2023
Dear Guest,Thank you very much for staying with us.We are happy to hear such a good comment!We are looking forward to seeing you again.Best Regards,

10/10 Excelente

marysol

Se hospedó 3 noches en noviembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 11 dic. 2023
Thank you very much for staying at our hotel.We are very honored to receive such a high evaluation. Did you enjoy relaxing during your stay?If you have a chance to come to Osaka again, we are looking for welcoming you!

10/10 Excelente

Rene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
super helpful staff. 10/10 will recommend
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reception H.OHSHIBA, el 17 nov. 2023
Dear Guest,Thank you very much for staying with us.We are happy to hear such a good comment!We are looking forward to seeing you again.Best Regards,

8/10 Bueno

Ju Yeon

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel is really close to dotonbori and access to two different subway stations. Room cleaning was good and MOST of staffs we encountered were very nice and helpful. Only one staff during the check-in wasn’t nice (weird vibe given and was almost yelling at me but then he smiled and talked slower to other customers in front of me)
Se hospedó 3 noches en noviembre de 2023
Respuesta de Tokyu Stay Mercure Osaka Namba, el 15 nov. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.

10/10 Excelente

Nerisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
location is good.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Receptionist/S.Tanaka, el 14 nov. 2023
Dear Valued Guest,Warmest Greetings from Mercure Tokyu Stay Osaka NambaThank you very much for choosing and staying in our hotel.Thank you very much for your valuable reviews and we are so glad to welcoming you as our guest.Hope we could welcoming you in another chance.Thank you very much.

10/10 Excelente

Melissa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was perfect in all aspects except its lighting :) it will be great if there are better lighting along the corridors and in the room
Respuesta de Reception H.OHSHIBA, el 15 nov. 2023
Thank you for staying and sharing your review with us. As you pointed out, the illuminance of our hotel is a major issue, and we plan to take various approaches to resolve it as soon as possible.We are looking forward to seeing you soon:)

10/10 Excelente

Nickolas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a beautiful hotel and it location is unbeatable
Se hospedó 3 noches en agosto de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 11 nov. 2023
Thank you for staying and sharing your review with us.  We will continue to improve our service. We are looking forward to seeing you soon.

10/10 Excelente

Mae

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great location. Beautiful hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 9 nov. 2023
Dear Guest,Thank you very much for staying with us.We are happy to hear your good comment.We are looking forward to seeing you again.Best Regards,Reception S. Nakajima

10/10 Excelente

HANAH, Werrington

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice hotel
Se hospedó 3 noches en septiembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 4 nov. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.

8/10 Bueno

Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to tourist area of Dontonbori and relatively close to different transport lines. Rooms very clean and modern. Minimal facilities with very basic ‘gym’. Staff were very helpful and catered to our needs. Breakfast was ok and offered a take away option if you prefer to grab some food on the run.
Se hospedó 5 noches en octubre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 4 nov. 2023
Thank you for staying and sharing your review with us. We will continue to improve our service. We are looking forward to seeing you soon.

8/10 Bueno

Ka Yi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient location and pretty decent place overall. The lightings in the room is odd though, hard to do makeup with the lack of lighting. The size of the trash cans are way too small. Staff are friendly.
Se hospedó 4 noches en octubre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 28 oct. 2023
Thank you very much for choosing our hotel and staying with us. We are glad to hear that you liked the location. We apologize for the inconvenience regaring the lighting in the room. We have lending LED mirror, stand lights, desk light and so on. Please feel free to ask us if you have an opportunity to stay in our hotel again. We will continue improving our service and doing our best. Thank you for your time and comments.

8/10 Bueno

Keng Ngee, Kenny

Le gustó: Limpieza y servicio y personal
All good
Se hospedó 3 noches en octubre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 22 oct. 2023
Thank you very much for choosing and staying our hotel. We are glad to hear that you had a good stay with us. If you have an opportunity to visit here, we hope to see you again. We will do our best to improve our service. Thank you for your comments and time.

10/10 Excelente

Shiralee

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location beds very comfortable
Respuesta de Mercure Tokyu Stay Osaka Namba, el 22 oct. 2023
Thank you very much for choosing and staying our hotel. We are glad to hear that you had a good stay here in Osaka. If you have an opportunity to visit here, we hope to see you again. We will do our best to improve our service and make guests more comfortable. Thank you for your comments and time.

10/10 Excelente

Fay Stombler

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 25 oct. 2023
Thank you for staying and sharing your review with us.  We will continue to improve our service. We are looking forward to seeing you soon.

10/10 Excelente

Ray

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Receptionist/H.OHSHIBA, el 17 oct. 2023
Thank you for staying at our hotel.Did your laptop arrive safely?We are honored to receive such high praise.We look forward to using your service again.Best regards,

6/10 Aceptable

Emily

Viaje en grupo
Le gustó: Servicio y personal y servicios
房間的光線太暗, 就連想化個莊都有難度, 電壓不支持220-240的電器, 所以髮夾用不了, 連充電寶也差不著
Se hospedó 4 noches en septiembre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 9 oct. 2023
Thank you for staying and sharing your review with us. We have plug for rental. We will continue to improve our service. We are looking forward to seeing you soon.

10/10 Excelente

Airene Aguilar, Surrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Mercure Tokyu Stay Osaka Namba, el 10 oct. 2023
Thank you for staying and sharing your review with us.We are looking forward to seeing you soon.Thank you for staying and sharing your review with us.We are looking forward to seeing you soon.