Vista desde la propiedad

Opiniones de Hotel Monterey Grasmere Osaka

4 out of 5
Hotel Monterey Grasmere Osaka
1-2-3 Minatomachi, Naniwa-ku, Osaka, Osaka-fu

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 621 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 270 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 82 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 1002 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carmen Estefania

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Una excelente locación
Se hospedó 4 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Jose Alejandro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 12 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Tannia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Monterey Grasmere Osaka, el 11 nov. 2023
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.Front manager Hotel Monterey Grasmere Osaka

10/10 Excelente

Jose Alfredo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 1 oct. 2023
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.Convenient location between Dontonbori and the JR/Subway lines. Right next to the JR Namba station and connected to the Namba Subway station via underground Namba Walk which offers a lot of restaurant options. We are looking forward to seeing you again.

10/10 Excelente

ADOLFO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Calidad precio , competente
Bien situado, junto al metro y a 10 minutos de la zona de ocio. Desayuno bueno y opciones occidentales
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Monterey Grasmere Osaka, el 27 ago. 2023
Thank you very much for staying at Hotel Monterey Grasmere Osaka.Our hotel is directly connected to JR Namba Station, making it very convenient for transportation.Other train lines are also connected to the hotel from the underground level, and Exit 30 is the closest exit to the hotel.We are very pleased that you were satisfied with our breakfast.We look forward to welcoming you again.

10/10 Excelente

Benito de Jesús

Se hospedó 4 noches en agosto de 2023
Respuesta de ホテルモントレグラスミア大阪マネージャー, el 23 ago. 2023
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Samuel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel con instalaciones impecables, que conjugan lo moderno con lo clásico. Tienen la recepción en el piso 22, en donde hay una capilla estilo Cristiana. Todo un alarde en un piso 22. Las habitaciones son amplias, con una vista privilegiada. Gran lugar. Con lo único que se batalla es con la pronunciación de inglés. Nada que no soluciones con el traductor de Google. Muy recomendable.
Se hospedó 3 noches en julio de 2023
Respuesta de ホテルモントレグラスミア大阪, el 7 jul. 2023
Thank you vey much for your staying at Hotel Monterey Grasmere Osaka.As your review, the robby is on 22nd floor, guest rooms are form 24th to 31st. You can see beautiful view from high floor. We are looking forward to seeing you again.Thank you.

10/10 Excelente

Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Habitación cómoda, hotel con acceso a la estación
Se hospedó 4 noches en junio de 2023
Respuesta de Hotel Monterey Grasmere Osaka, el 16 jun. 2023
Thank you very much for your staying at Hotel Monterey Grasmere Osaka and your review.We are looking forward to seeing you again.Thank you.

8/10 Bueno

yin wah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
方便 乾淨 整齊 只是沒vip客房升級
Se hospedó 10 noches en abril de 2024

10/10 Excelente

Sonh, seattle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel, staff amazing
Se hospedó 1 noche en abril de 2024

10/10 Excelente

JJ

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved everything. It is close to the train stations, close to shopping and food. Can walk to Dotonbori. Has easy access to bus limousine next door to Kansai Airport. Very convenient if you bring big luggage. Room was spacious for 3 people.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

alex

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicio y personal
The bathroom has some smell. Also the air conditioner not cooling properly.
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for staying with us this time. And thank you for writing a comment. We will take your comments seriously and work to improve them. looking forward to seeing you coming again.

10/10 Excelente

Lilia

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked everything about this hotel
Se hospedó 5 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Tzu chien

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For hotel lobby indicators, you can know the location more clearly.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for staying with us. And thank you for writing the comment. We look forward to seeing you again.

8/10 Bueno

Daniel

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good location. Easy check in and out.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

NARI

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
한국어 가능 직원 대응이 아주 좋았습니다 매년 2회 정도 이용하고있는데 항상 만족스러워요
Se hospedó 2 noches en abril de 2024

4/10 Malo

Kialy Tran

Viaje en grupo
Front desk staff not helpful. Cold and aloof when being asked to provide places and directions to eat.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Alfonso

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing
Se hospedó 3 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

6/10 Aceptable

YIMENG

Viaje de negocios, Viaje en pareja
朝ごはんは美味しかったが、種類が減ったきがします。
Se hospedó 2 noches en abril de 2024
Respuesta de ホテルモントレグラスミア大阪, el 30 abr. 2024
この度はホテルモントレグラスミア大阪にご滞在頂きまして誠にありがとうございました。また口コミのご投稿ありがとうございます。頂きましたお言葉を参考に改善に取り組んで参りたいと思います。

10/10 Excelente

Aun-Khuan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location. Great service and cleanliness.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Bibiana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is outstanding, helpful and friendly. Very kind but professional. Excellent experience.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and really friendly staff!
Se hospedó 2 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Salvatore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

8/10 Bueno

Henry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good bkfst buffet. Front desk is on the 22nd floor?
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for your stay with us. And we thank you for writing the comment. We look forward to welcoming you again.

10/10 Excelente

Glenn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really inpressed with how nice and centrally located everything is to this hotel. The subway station, grocery store, and convenient store can be access without leaving the building. And Dotonbori is about a 5min walk from the hotel! Great for late night sightseeing and food tasting.
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are so glad to hear that you had a comfortable stay with us. Thank you very much for your comments. We look forward to welcoming you again.

10/10 Excelente

Brian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its a bit hard to find from the JR Shin Osaka underground station, but once we found the hotel, it was a very pleasant surprise. The chic and classy lobby is on the 22nd floor. Check-in was very efficient and our request to have adjoining rooms was granted. The rooms were very clean, the only thing was the hotel restaurants were a bit on the pricey side, just not in our budget at this time. The rooms were a good size, althougha microwave would have been useful, since there was a supermarketon the basement floor with lots of very cheap take out food. . The room has views of Shinsaibashi, Dotonbori to the left and Tsutenkaku tower to the right. They were simply fantastic, especially at night. Very walkable to the places I mentioned, and lots of good eateries in the area. Finally it's also connected to the OCAT bus station, where we took our bus to Kansai International for our plane trip home. Very convenient for transportation, especially if you have heavy luggages.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We are very pleased to hear that you had a pleasant stay with us. Thank you very much for your comments. We look forward to welcoming you again.

6/10 Aceptable

Stacy

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Tired property. Bathrooms need to be upgraded. Complimentary coffee / tea in the lobby would nice since lower quality hotels provide this.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. Thank you very much for your comments. We will take your kind words seriously and work to improve. We look forward to welcoming you again.

6/10 Aceptable

Neil

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff are very useless, rooms are good. Location is ridiculously convenient.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for staying with us. We apologize for any discomfort you may have experienced due to the inadequate response of our staff. We will take your kind words to heart and work to improve. Thank you very much for your comments.

10/10 Excelente

Shanni

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
交通方便,樓下就是地鐵站,旁邊就有機場巴士站。 地下超市營業到晚上11點,就有麵包店和熟食,還可以微波加熱。 房間乾淨,空間寬敞,客房隔音好,很安靜。 下次到大阪還會選擇住在這裡。
Se hospedó 7 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for your stay with us. And we thank you for writing the comment. We look forward to welcoming you again.

4/10 Malo

Diane

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Booked a king size bed, the bed was a small double and had a 2" gap at one side if the bed to get out, so you had to climb over the other person to get out. Very dark walls and floor made it very and dismall . Other rooms seem to be upgraded but not all
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for staying at Hotel Monterey Grasmere Osaka. We will take your words seriously and work to improve. Thank you very much for your comments.

8/10 Bueno

Sui Ting

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Second time in this hotel. Good value for money. Spacious room. The bed was on the hard size. The pillows were lumpy.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 30 abr. 2024
Thank you very much for your stay with us. And we thank you for writing the comment. We look forward to welcoming you again.

10/10 Excelente

Yasumoto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
良かったです。
Se hospedó 1 noche en marzo de 2024
Respuesta de ホテルモントレグラスミア大阪 フロントマネージャー, el 29 abr. 2024
この度はホテルモントレグラスミア大阪をご利用いただきありがとうございました。 またのお越しをお待ちしております。

6/10 Aceptable

paul

Le gustó: Limpieza y condiciones de la propiedad
選んだ部屋によっては出入り口が限られていたり、本堂への一般アクセスがなかったりと非常に不便です
Se hospedó 1 noche en marzo de 2024
Respuesta de ホテルモントレグラスミア大阪, el 30 abr. 2024
この度はホテルモントレグラスミア大阪にご滞在頂きまして誠にありがとうございました。また口コミのご投稿ありがとうございます。頂きましたお言葉を参考に改善に取り組んで参りたいと思います。

10/10 Excelente

CHIN HUNG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. We sincerely look forward to welcoming you again.

8/10 Bueno

Mara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel right in the centre of main transport hub and abundant shopping and dining options. Room size and condition was adequate. Would consider to stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. And we thank you for your review. We sincerely look forward to welcoming you again.

10/10 Excelente

Hon Kui

Se hospedó 4 noches en marzo de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
We are looking forward to seeing you again.Manager of front clerk Hotel Monterey Grasmere Osaka

10/10 Excelente

Evaline

Se hospedó 2 noches en marzo de 2024
Respuesta de Manager of front clerk Hotel Monterey Grasmere Osa, el 29 abr. 2024
Thank you very much for your staying at Hotel Monterey Grasmere Osaka.We are looking forward to seeing you again.

10/10 Excelente

Ricardo, Houston

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel. Excellent location. Super helpful staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. We sincerely look forward to welcoming you again.

10/10 Excelente

jiaju

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. We sincerely look forward to welcoming you again.

10/10 Excelente

JIHO

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
직원분이 너무 친절하셨고 한국말 가능한 직원분도 계셔서 너무 좋았어요 뷰도 너무 좋았고 바로 밑에 지하철과 마트 스타벅스가 있어서 너무 좋았어요
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
호텔 몬토레 그라스미어 오사카를 이용해 주셔서 대단히 감사합니다. 고객님의 리뷰에 감사드립니다. 다시 찾아 뵙기를 진심으로 고대합니다.

10/10 Excelente

Nadine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome location grocery store within the same building and train station as well. The staff were amazing. Impeccable service definitely I am coming back and I will be staying in the same hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. And we thank you for your review. We sincerely look forward to welcoming you again.

10/10 Excelente

Chunyan, Pine Brook

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel location is the best! It is located in the same building complex JR Namba and bus terminal! A lot of shops and restaurants are walkable! Service is excellent!! Staff is friendly and patient!
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. And we thank you for your review. We sincerely look forward to welcoming you again.

6/10 Aceptable

Jerry

No le gustó: Servicio y personal
Lobby looks very good, but room looks not very clean
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. Thank you also for your review. We are very sorry to hear that you were not satisfied with the cleaning of your room. We will take your kind words seriously and work to improve. We sincerely look forward to welcoming you again.

10/10 Excelente

Choon Teck

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en diciembre de 2023
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. We sincerely look forward to welcoming you again.

10/10 Excelente

??

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
很方便的地方~樓下還有超市可以採購東西,附近的店家也很多
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for choosing Hotel Monterey Grasmere Osaka. Thank you also for your review. We sincerely look forward to welcoming you again.

10/10 Excelente

Scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
High end hotel - very nice look and feel. Plus side: close to public transport - it's on top of a metro station with a mega shopping center, many restaurants and a full size grocery store. Terrific view of Osaka from any room 22 stories in the air. (Lobby is on floor 22, rooms are floors 23-31 of an Osaka office tower). Minus side: Room was tiny and staff has almost no command of English. Just enough room for 2 adults with 2 suitcases to cram into a double. Still, a really nice property.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. Thank you for your review. We sincerely look forward to welcoming you again.

10/10 Excelente

Renoo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
เดินทางสะดวก ใกล้สถานีรถไฟ ใกล้ตึก OCAT
Se hospedó 7 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. Thank you for your review. We sincerely look forward to welcoming you again.

6/10 Aceptable

Rolando

Viaje en pareja
The room was tiny, hardly any space to walk around.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
Thank you very much for staying with us, Hotel Monterey Grasmere Osaka. Thank you for your review. We will take your comments into consideration for future reference. Thank you very much for your valuable feedback. We sincerely look forward to welcoming you again.

10/10 Excelente

Wan Ming

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
很好
Se hospedó 4 noches en febrero de 2024
Respuesta de 大阪蒙特利格拉斯米尔酒店 前台经理, el 14 mar. 2024
非常感謝您入住大阪蒙特利格拉斯米爾酒店。並期待再次見到您。

10/10 Excelente

Shunjiro

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とてもご丁寧に対応していただきました。
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Monterey Grasmere Osaka, el 31 mar. 2024
この度はホテルモントレグラスミア大阪のご利用誠にありがとうございました。また口コミをご投稿頂きまして、誠にありがたく励みになります。今後も機会がございましたら、お迎えできますことを楽しみにお待ち申し上げております。