The staff was friendly upon check-in and check-out. There wasn't much around the hotel except for the Casino across the street. Therefore need to drive everywhere, which is ok because there was enough parking spots to go in/out. Although no convenience stores around but if get hungry at night and don't want to drive, the hotel has a 24hrs snack bar in the lobby. The room was clean and spacious. For me, the pillows were too soft but manageable because more importantly beddings were clean. The disappointments were housekeeping forgotten or didn't refill the coffee supply after first day. And for the kids, the pool temperature was too cold for them to swim, so only used pool once in the two nights we stayed.