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Opiniones de San Juan Motel

2.5 out of 5
San Juan Motel
191 East Pagosa Street, Pagosa Springs, CO

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 89 de 514 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 115 de 514 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 514 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 101 de 514 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 100 de 514 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

5.2/10

Servicios

5.4/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mario

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un Lugar acogedor, Perfecto para llagar a descansar luego de un largo dia de actividades turisticas
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Concepcion

Se hospedó 2 noches en septiembre de 2022
Respuesta de gus, el 24 oct. 2022
Thank you for your review

8/10 Bueno

Alberto

Se hospedó 1 noche en febrero de 2022
Respuesta de Ruben, el 13 jul. 2022
Thank you for taking the time to rate your stay at the San Juan Motel! If you would like to leave a comment or address a concern about your experience please do not hesitate to reach out to us. We hope you visit again.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
Se hospedó 1 noche en enero de 2020
Respuesta de Ruben, el 13 jul. 2022
Thank you for taking the time to rate your stay at the San Juan Motel! If you would like to leave a comment or address a concern about your experience please do not hesitate to reach out to us. We hope you visit again.

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Rose

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Property needs attention. Heater didn’t work. Host was very kind and brought us space heater. Very small amount of toilet paper and no extra. TV a joke. Every time we turned it on it would immediately turn off. Guide would have been helpful too.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

William

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Dayon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Amy

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Unclean, unsafe, unheated, and disgusting.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

CARMEN, Durango

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Donneta

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The first room had not been cleaned…apparently for quite awhile. Bathroom floor was so dirty and we’re not sure the bed linens had been changed. They did give us another room that was better. Continental breakfast was good.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Charles

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Motel was what I expected. Cheap & no-frills. Water pressure was terrible & no hot water. Came off of 4 days of backpacking, so I really needed a hot shower. Hot water temp was about body temperature. Otherwise, it's a bed and was pretty clean. For less than $100 total per night, pretty decent place to crash out on a road trip. Fix the hot water & I'd have been happy.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Stefanie, Pagosa Spring

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place has a lot to offer. Close to river in the mountains. Great price for all that they offer.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Kris

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Susan

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went into our room and it hadn’t been cleaned. We got another room - only halfway clean. Woke up and no hot water - totally cold, not even warm. Called at 6:30 am - finally left at 9 - still no hot water. I know it was a cheap room, but you should get hot water. That should be a part of paying for a room. Heater hardly worked. Wish Expedia would reimburse me!! Lesson learned.
Se hospedó 1 noche en abril de 2024

4/10 Malo

hollis

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is clean, quiet, and safe. We enjoyed our stay and would visit again if in the area
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Carla

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jesus

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Soledad

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Jessica

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Trevor

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Blair

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super cool property, by the river. The staff was amazing. Everything was super clean.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jeremie

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Travis

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Monica

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The sheets were dirty, it was cold and had to go buy an extra blanket, there was no blow dryer and checkout was earlier than most places. But the staff was helpful and fixed all of those issues.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Jerome

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza y servicio y personal
Good location, had access to everything in walkable distance. When we got to our room it wasn’t ready so we literally watched them clean it in front of us, in which I assumed they didn’t have another room clean. Poor management with room we received. Only 3 people including us were roomed right next to each other so we heard everything going on since the walls were so thin. Overall it was a poor experience but I guess you get what you pay for. We will probably never stay at this motel again nor will we recommend it to others.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Matt

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Non-existent front desk staff. Room carpets dirty and not vacuumed Disgusting bathrooms Walls and trim damaged and scuffed Weird/sketchy patrons You normally get what you pay for, but I expect much more for something that's $100 per night
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Silvia, Albuquerque

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice staff and helpful.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

David

Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Tsabetsaye

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While I was sleeping the office had given my room to another customer so at 7 in the morning while I was getting ready people walked into my room so yeah I would not recommend this place I will definitely not be staying here ever again and they need to upgrade the mattresses they felt like they haven’t been changed ever worst stay I’ve ever had in Pagosa by far.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Brian

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had no heat in the room. -5 degrees outside and no heat. We froze our butts off. Their response in the morning was: oh, he didnt give you a space heater? No breakfast. Not even coffee at 7am. Most certainly will not be staying there again.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Lindsay

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the dirtiest motel I have ever stayed in. The room appeared as though it had not been cleaned at all. The sink leaked all over the floor every time it was turned on. We checked in late and could not get ahold of anyone to switch rooms.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Heather

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was no heat in the rooms and this place is in the mountains in winter. We slept in the truck and didn't use their facilities. There was no one on the property to report it to as well as the next morning at check out. We tried asking for a refund but the owner has been dodging all attempts. Never again.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Joseph

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lack Luster
I don't like to give bad reviews.... but this place was the dumps. The TV didn't work and the room was unclean. Also one of the beds the springs were totally shot. Probably worst motel I've stayed at :-/ On the bright side ... staff was friendly and breakfast was okay.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Steven

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

6/10 Aceptable

Jeffery

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Graham

Viaje con mascota, Viaje familiar
No le gustó: Servicios
Property is in a very good location. Water pipes froze so did not have water for the first day.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Misty

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Gray

Viaje familiar, Viaje familiar con niños
Loved that it was a spacious cabin…. We enjoyed our stay over Christmas and it didn’t make us feel like we were in a hotel room
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Elizabeth

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This place should be closed down. The poor staff at the office had no heat. We were in #46 Room was bad...bad..bad... mattresses are sketchy, luckily we had our own pillows and blankets. Bathroom was so bad, toilet stopped working and we didnt use shower. We unplugged fridge as it was making a sketchy sound. Only nice thing is location and price... I would never stay again.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible
Room was dirty, water did not work in the morning, no coffee or breakfast available even though it was advertised.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Thomas

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Property is undergoing a renovation. There were some issues while we were there but they are being fixed room by room. The staff was very accommodating and helped us with everything we needed. The “continental breakfast” is cereal. But there are fantastic breakfast places very close within walking distance.

2/10 Terrible

Shyla

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Oh where do I start. We had to go buy sheets to throw away to put over the bed. We walked into our room and a workers cleaning gloves with actual crap were in the middle of the floor. This place was utterly disgusting and if I didn't just need it for a quick sleep I would have walked out. Absolutely disgusting.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Kristen

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The young man at the front desk was wonderful and tried to help, but we found ourselves in a tough spot. We booked a cabin: it was absolutely freezing, the gas heater did not heat properly, and the heater put out gas fumes that made us ill. The man at the front desk understood our difficulties and put us in a room in the motel. This room was warm, clean, modest but fine. Apparently the motel is in the midst of remodeling. They have a long way to go, but the property is in a great location and could be very charming.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Kristen

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Only like was Patrick and his dog Naula. If not for him we would have found other accommodations. I've stayed in dozens of hotels and this was the worst. Having space heaters as the only heat source is not only unsafe but I believe illegal. The room smelled moldy and we couldn't open the door without significant force. It also didn't lock properly. Patrick was wonderful and was able to put us in a room with heat. But the whole property needs a total renovation.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Stephen

Le gustó: Servicio y personal y comodidad de las habitaciones
Simple and inexpensive
Arrival experience was excellent, fast checking and friendly staff. Room was dated and the shower drained slower than ideal but the price was low. Thermostat on wall was inoperable, radiator under window gave some warmth on a cold night. Easy walking to restaurants and bars, very short walk to river and mule deer in parking lot were a bonus!
Se hospedó 2 noches en octubre de 2023
Respuesta de asif, el 7 nov. 2023
Thank you sir for your valuable feedback. I'm Really sorry for any inconvenience you had while staying with us, we will definitely improve our service quality and the next time you stay with us you won't have any problem.thank you,San Juan motels and cabin.

4/10 Malo

Larry

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Looked like a vagrant was in one of the rooms telling me not to park my truck in front of his room? right after the Manager told me to park their. RENOVATION TIME for this place , actually 10 years ago.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

debra

Se hospedó 1 noche en febrero de 2023