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Opiniones de Aryaduta Palembang

4 out of 5
Aryaduta Palembang
Jl. POM IX, Palembang Square, Palembang, South Sumatra

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 15 de 37 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 17 de 37 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 37 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 37 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 37 opiniones" "

8.6/10

Limpieza

9.2/10

Servicio y personal

10/10

Servicios

8.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Kadri

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Jonathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Reasonable stay, reasonable comfort.
Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Se hospedó 6 noches en enero de 2022

10/10 Excelente

Rici

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

TING

Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
polite staffs/yumm breakfast spread
The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
Se hospedó 4 noches en febrero de 2020

8/10 Bueno

Ferry Prasetyo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotelnya cukup bagus, makanan ok
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2020

8/10 Bueno

yt, Tokyo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Almost services and facilities are well excepted for the connection of internet. Hope this trouble was only my staying room. But staffs are very warmly and kindly characters. Thanks.
Se hospedó 1 noche en enero de 2020

8/10 Bueno

indra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Aryaduta Palembang, el 27 nov. 2019
Dear Guest, Thank you for choosing to stay with us. We are very concerned however to learn about the uncomfortable experience in regards to elevator facility. Please allow us to extend our sincere apologies for this inconvenience. We have taken necessary actions to rectify and avoid such issues from reoccurring in the future. Thank you for bringing this matter into our attention. It is constructive feedback like these that will enable us to improve our service. We shall look forward for more opportunities to welcome you again to Aryaduta Palembang soon. Yours sincerely, Management of Aryaduta Palembang

8/10 Bueno

Tita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019
Respuesta de Management of Aryaduta Palembang, el 27 nov. 2019
Dear Ms. Tita, Thank you for choosing to stay with us. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon. Yours sincerely, Management of Aryaduta Palembang

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2019
Respuesta de Management of Aryaduta Palembang, el 27 nov. 2019
Dear Guest, Thank you for choosing to stay with us. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon. Yours sincerely, Management of Aryaduta Palembang

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
飯店旁就有兩個購物Mall，不用塞車走路就到很方便！飯店服務品質很好 非常推薦
Se hospedó 1 noche en mayo de 2019
Respuesta de Management of Aryaduta Palembang, el 8 jun. 2019
Dear Guest, Thank you for choosing to stay with us. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon. Yours sincerely, Management of Aryaduta Palembang

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service in the center of the city
The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff. Quite a pleasant to stay here.
Se hospedó 2 noches en febrero de 2019
Respuesta de Management of Aryaduta Palembang, el 23 feb. 2019
Dear Mr. Edward, Thank you for choosing to stay with us. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon. Yours sincerely, Management of Aryaduta Palembang

10/10 Excelente

徹

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2019
Respuesta de Management of Aryaduta Palembang, el 23 feb. 2019
Dear Guest, Thank you for your feedback. We are glad to learn you enjoy your stay. Yours sincerely, Management of Aryaduta Palembang

6/10 Aceptable

Chan hwee Michael

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
C H
If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Se hospedó 3 noches en enero de 2019
Respuesta de Management Aryaduta Palembang, el 25 ene. 2019
Dear Mr. Chan Hwee Michael, Thank you for choosing to stay with us. We appreciate you taking the time to share your experience and constructive feedback concerning our facilities. Thank you for bringing blackout curtain and toilet issue into our attention. Please allow us to extend our sincere apologies for this inconvenience. We are currently upgrading our accommodation and several facilities which will be carried out in multiple stages. We shall look forward for more opportunities to welcome you again to Aryaduta Palembang soon. Yours sincerely, Management of Aryaduta Palembang

10/10 Excelente

A RASID, Singapore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Only Hotel Ask Feedback From Guest On The Spot
It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good. Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.
Se hospedó 3 noches en octubre de 2018
Respuesta de Management of Aryaduta Palembang, el 6 nov. 2018
Dear Mr. A. Rasid, Thank you for choosing Aryaduta Palembang for your recent stay. We are glad to hear you enjoyed your stay with us, particularly our services and facilities. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Aryaduta Palembang for your next stay soon. Yours sincerely, Management of Aryaduta Palembang

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Satisfactory
Good for business trip
Respuesta de Management, el 30 abr. 2018
Dear Anonymous, Thank you for choosing to stay with us. We are glad you had a pleasant experience during your stay. Look forward to serving you again on your next visit soon. Warm regards Management Aryaduta Palembang

8/10 Bueno

Rainer

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
I can recommend to book there
Outstanding service and great food in the restaurant. Room relativly simple and came into it's years - mildew in face joints in bathroom. Furniture already in its years, but fine. One can not compare the aprearance of hotels in big metropolis or Europe, but for local levels great. Staff, service and customer orientation ***** Public areas **** Room *** I think it is hard to evaluate. Please understand that my evaluation mixed with a spoilded international traveller, seeing at the same time that the city has still a lot of potential for further developments. Place is great for Palembang - but can not compete on international levels.
Respuesta de Denny, el 11 abr. 2018
Dear Rainer, Thank you for choosing to stay with us and also give the feedback about our hotel. We are very concerned to learn about the unpleasant experience you encountered during check in as well as with our bathroom facility. We shall address these issues immediately. Allow us to apologise for this inconvenience. We hope to have the opportunity to better serve you on your next visit soon. Warm regards Management Aryaduta Palembang

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
ロケーションが良い
パレンバンのホテルで比較すると上位に位置しますし、場所が良くて快適でした。次回も選択肢の中にあります。
Respuesta de Manager, el 26 dic. 2016
Dear Guest, Thank you for choosing to stay with us. We are glad you enjoyed your stay with us. Look forward to welcoming you again on your next visit. Warm regards Management Aryaduta Palembang

10/10 Excelente

Lay San

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
Great location, next to Palembang Square and within walking distance of Palembang Icon. Friendly service staff who managed to cater to all our requests, including adjoining rooms.
Respuesta de General Manager, el 23 dic. 2016
Dear Lay San, Thank you for choosing to stay with us. We are glad you found our location ideal and enjoyed your stay with us. Look forward to welcoming you again on your next visit soon. Warm regards Management Aryaduta Palembang

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Respuesta de General Manager, el 20 oct. 2016
Dear Guest, Thank you for staying with us. We look forward to welcoming you back to Aryaduta Palembang on your next visit soon. Warm regards Management of Aryaduta Palembang

6/10 Aceptable

Han Nan

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Strategic location
The hotel is old. Other than that it is very strategic and service is good.
Respuesta de General Manager, el 14 oct. 2016
Dear Anonymous, Thank you for choosing to stay with us. Please allow us to extend our sincere apologies for this inconvenience. We are currently upgrading our hotel which also issues in various areas in the room, for a more relaxing and welcoming stay for our guests. Thank you for bringing these matters into our attention. We hope to have the opportunity to better serve you on your next visit! Yours sincerely, Management

10/10 Excelente

Akhmad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nyaman dan Lengkap!
Fasilitas lengkap. harga sesuai sekali dengan fasilitasnya.
Respuesta de General Manager, el 5 oct. 2016
Kepada Yth. Mr. Anonymous Terima kasih telah memilih menginap bersama kami. Kami sangat senang Anda menikmati berbagai kemudahan, fasilitas dan pelayanan yang kami sediakan saat menginap di Hotel Aryaduta Palembang. Kami berharap dapat kembali menyambut Anda di kunjungan berikutnya dan memberikan pelayanan yang lebih memuaskan. Salam Hangat Management Hotel Aryaduta Palembang

10/10 Excelente

Harry, Melbourne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel
Simply put, We have found this hotel is an excellent hotel with negative feedback worth mentioning.
Respuesta de Hotel Management , el 14 oct. 2016
Dear Mr. Harry, Thank you for choosing to stay with us. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Hotel Aryaduta Palembang for your next stay soon. Yours sincerely, Management

8/10 Bueno

Meyvica, New jersey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel if u love salty food
This hotel is in the same complex as the mall with several restaurants too outside. The room was okay, got free wifi also free breakfast (eventho we dont know because no one yold us before). The room design quite old. The only thing i complain about this hotel is...the food. My mom told me that the food sucks when she was attending someone's wedding party. I didn't believe it at first, until we found out on our dinner. It was a family reunion, coincidentally (or every night? Not sure) was a all you can eat buffet For IDR 100000. The selection not so many also not that interesting. She was right, the food way too salty. I normaly not that picky over food, but this is beyond acceptable. Its a well known hotel, how come they have salty food??
Respuesta de General Manager, el 18 oct. 2016
Dear Meyvica, Thank you for choosing to stay with us. We are glad to hear you enjoyed the free Wi Fi facility as well as convenient access to the mall. We are very concerned to learn the uncomfortable experience you had with our food. We have discussed your feedback with the team to ensure necessary actions are taken to avoid such incident from reoccurring in the future. Please allow us to extend our sincere apologies for this inconvenience. We hope to have the opportunity to better serve you on your next visit. Warm regards Management of Hotel Aryaduta Palembang

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Keskitason hotelli Indonesiassa. Yöpymiseen OK. Palveluja lähellä. Kaksi ostoskeskusta ja lääkäri.
Respuesta de Management of Hotel Aryaduta Palembang, el 18 oct. 2016
Dear Guest, Thank you for staying with us. It was a pleasure to have you with us. We look forward to welcoming you again on your next visit.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel dekat pusat perbelanjaan yang okeh
Bagus, cuman kecekatan dan keramahan salah satu reseptionis kurang
Respuesta de General Manager, el 18 oct. 2016
Tamu Yth, Terima kasih telah menginap bersama kami dan masukan yang diberikan. Saran dan masukan ini segera kami tindaklanjuti dengan tim kami agar hal ini tidak terulang lagi. Kami berharap dapat menyambut Anda kenbali di kunjungan berikutnya. Salam Hangat Management Hotel Aryaduta Palembang

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
thank you aryaduta palembang
thankyou aryaduta! keep on the good work capt.firdaus alma
Respuesta de General Manager, el 18 oct. 2016
Dear Mr. Capt. Firdaus, Warm greetings from Hotel Aryaduta Palembang. Thank you for choosing Hotel Aryaduta Palembang for your recent stay. We are glad to hear you enjoyed your stay with us. It was our pleasure to be of service to you. All of us look forward to welcoming you back to Hotel Aryaduta Palembang for your next stay soon. Warm regards, Management

8/10 Bueno

Hans-Ullrich, Bodensee

Le gustó: Limpieza y servicio y personal
Stopp - Over o.k.
als Stopp o.k. gutes Frühstück
Respuesta de General Manager, el 18 oct. 2016
Dear Guest, Thank you for staying with us. We look forward to welcoming you again on your next visit soon. Warm regards Management of Hotel Aryaduta Palembang

8/10 Bueno

Sivalingam, Singapore

Le gustó: Limpieza
Palembang Aryaduta
good location. just a few minutes to shopping and many food outlets.
Respuesta de General Manager, el 25 oct. 2016
Dear Sivalingam, Thank you for staying with us. We are glad to hear you enjoyed easy access throughout your stay. We look forward to welcoming you again on your next visit soon. Warm regards Management of Hotel Aryaduta Palembang

10/10 Excelente

zainun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 25 oct. 2016
Dear Zainun, Thank you for staying with us. We look forward to welcoming you again on your next visit soon. Best regards Management of Hotel Aryaduta Palembang

8/10 Bueno

zainun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 25 oct. 2016
Dear Zainun, Thank you for staying with us. We look forward to welcoming you again on your next visit soon. Best regards Management of Hotel Aryaduta Palembang