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Opiniones de DoubleTree by Hilton Palmdale, CA

4 out of 5
DoubleTree by Hilton Palmdale, CA
West Palmdale Boulevard, 300, Palmdale, CA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 277 de 391 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 64 de 391 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 391 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 391 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 391 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved the breakfast area and the halls. Beautiful
Se hospedó 1 noche en enero de 2024
Respuesta de Tracy, el 5 feb. 2024
Thank you for leaving us a review. We are pleased you enjoyed your breakfast and our decor. We hope to see you back in the future!

10/10 Excelente

Miguel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A pesar de que en recepción no hablan español nos dieron un excelente servicio
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Yazmin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is very nice , quiet place
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Cristina

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Yeymy

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lauren B. , el 26 sept. 2023
Thank you for your review! We appreciate the feedback.

10/10 Excelente

Jose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleand and tidy
Se hospedó 3 noches en abril de 2023
Respuesta de Michael, el 19 may. 2023
Thank you!

10/10 Excelente

Mayra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy comodo y limpio el personal muy amable
Se hospedó 1 noche en febrero de 2023
Respuesta de Tracy- Director of Sales , el 10 mar. 2023
Come back and see us soon.

8/10 Bueno

Freddy

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran hotel
Excelente experiencia. Trato muy amable. Instalación de primera.
Se hospedó 1 noche en octubre de 2022
Respuesta de Tracy Baldyga- Director of Sales , el 7 nov. 2022
Thank you for leaving us a review. We hope to see you again in the future.

10/10 Excelente

Catalina

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Que mantienen limpio y el servicio es de primera.
Se hospedó 3 noches en julio de 2022
Respuesta de Lauren Berry-AGM, el 9 ago. 2022
Thank you for leaving us a review, Catalina. We truly appreciate your feedback.

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Jose

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien, solo que es ridiculo que en tiempo de calor no habrán la alberca
Se hospedó 1 noche en abril de 2022
Respuesta de Lauren Berry-AGM, el 19 abr. 2022
Thank you for leaving us your feedback. We are so happy you enjoyed your stay. As we navigate the return to normal business through the pandemic, amenities will change as well.

10/10 Excelente

Viviana

Se hospedó 1 noche en marzo de 2022
Respuesta de Lauren Berry-Assistant General Manager, el 22 mar. 2022
Thank you for leaving us a review. We are thrilled you enjoyed your stay with us and hope to see you back soon.

10/10 Excelente

Luis

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Muy limpio
Se hospedó 1 noche en febrero de 2022
Respuesta de Lauren, el 14 feb. 2022
Thank you for leaving us a review. We are so happy you enjoyed your stay at our brand-new property. We look forward to welcoming you back in the future!

10/10 Excelente

Manuel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2021
Respuesta de Lauren Berry-Front Office Manager, el 4 ene. 2022
Thank you for taking the time to leave us a review. We are so pleased that you enjoyed our brand new DoubleTree by Hilton Palmdale. We look forward to seeing you again.

10/10 Excelente

Martha

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean, safe, well maintained. Staff courteous, helpful & professional.
Se hospedó 2 noches en mayo de 2024
Respuesta de Melissa M. , el 23 may. 2024
Thank you for your kind words! Our team strives to provide courteous, helpful, and professional service, and we appreciate your recognition. We look forward to welcoming you back soon!

8/10 Bueno

Yazmin

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hostess gave everyone a cookie. They were delisious. However we didn’t get notified there was a hot tub hidden behind a small hut by the pool. I liked not having to pay for parking and how clean it was. I would have appreciated more channel choices and comfy beds the ones we had were just ok. Overall it’s nice a good value.
Se hospedó 2 noches en mayo de 2024
Respuesta de Melissa M. , el 20 may. 2024
Thank you for sharing your experience! We're glad you enjoyed the delicious cookies, free parking, and the cleanliness of our property. We apologize for any confusion, but we do not have a hot tub on our premises. Your feedback about the channel choices and bed comfort is noted. Overall, we're happy to hear you found good value in your stay and we hope to welcome you back soon!

10/10 Excelente

Yesenia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and fast check in. Clean rooms, modern and spacious.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa M. , el 20 may. 2024
Thank you for your feedback! We're pleased to hear you enjoyed our friendly and fast check-in, as well as the clean, modern, and spacious rooms. We hope to welcome you back soon!

10/10 Excelente

haris

Viaje de negocios
Le gustó: Limpieza
Everyone was polite.Clean hotel. Me and my wife be back for a vacation soon😀
Se hospedó 2 noches en mayo de 2024
Respuesta de Melissa M. , el 20 may. 2024
We're delighted to hear you had a great stay and found our hotel clean and our staff polite. We look forward to welcoming you and your wife back for your vacation soon!

6/10 Aceptable

Cintia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a pleasure to stay very clean and decent.
Se hospedó 2 noches en mayo de 2024
Respuesta de Melissa M. , el 20 may. 2024
We're glad to hear you had a pleasant stay and found everything clean and decent. We hope to welcome you back soon!

10/10 Excelente

Iris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa M. , el 16 may. 2024
Thank you for the great rating, we hope to see you again soon!

8/10 Bueno

Bin, SAN FRANCISCO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 2 noches en mayo de 2024
Respuesta de Melissa M. , el 13 may. 2024
Thank you for taking the time to rate our hotel, we hope to see you again soon!

10/10 Excelente

Teresa

Le gustó: Servicios
Everything is great, the front desk personnel very nice and professional.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa M. , el 8 may. 2024
We're glad to hear that you had a great experience with our front desk personnel. Providing excellent service is important to us, and we're pleased to know that they were nice and professional during your stay. We hope to welcome you back again soon!

8/10 Bueno

Yuridia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was an easy and fast check in the room were nice and clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Melissa M. , el 7 may. 2024
Your feedback is appreciated. We're pleased to hear that your check-in was smooth and that you found the rooms to be clean and comfortable. We look forward to welcoming you back again in the future!

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property, conveniently located near the freeway but without the noise. I liked that parking is free, and there is a restaurant on-site. There are numerous dining options in the vicinity as well. It’s a little tricky getting back on the main boulevard.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 1 may. 2024
We're glad you enjoyed your stay! Thank you for appreciating our convenient location, free parking, and on-site restaurant. We hope to welcome you back soon!

8/10 Bueno

Jessica

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We paid $55.10 for the breakfast which was very basic and dry. The upkeep of the breakfast was horrible we had told the staff that there was no more oatmeal and she said she refilled it which when we looked it was a quarter to empty and looked like she just added water. Juices were not refilled for the hotel guests. This is a breakfast that should be free and not 15.99 per guest with the quality and upkeep.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 29 abr. 2024
Apologies for the disappointment with your breakfast experience. We regret that it did not meet your expectations in terms of quality and upkeep. Your feedback is valuable, and we'll address it with our staff to ensure improvements are made. Thank you for bringing these issues to our attention and we hope you will consider staying with us again in the future.

10/10 Excelente

Rosenda

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Are pet friendly too
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 22 abr. 2024
Thank you for taking the time to review our hotel! We're extremely happy that you found your stay to be outstanding and hope to see you back soon!

10/10 Excelente

Drew

Se hospedó 2 noches en abril de 2024
Respuesta de Melissa M. , el 22 abr. 2024
Thank you for the great rating, we hope to see you again soon!

10/10 Excelente

Henry

Le gustó: Limpieza, servicios, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 15 abr. 2024
Thank you for taking the time to review our hotel! We're extremely happy that you found your stay to be outstanding and hope to see you back soon!

6/10 Aceptable

Javier

Viaje de negocios
Le gustó: Limpieza
The heater it was not working when I arrived to the room it was so cold . I try to turn on the wall controller but didn’t work.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 9 abr. 2024
We apologize for the inconvenience with the heater in your room. It's regrettable that it wasn't working when you arrived. We'll address this promptly to prevent similar issues in the future. Your comfort is important to us, and we appreciate your understanding. Thank you for choosing us, and we hope to welcome you back in the future!

6/10 Aceptable

Vanessa

Not awesome possum. But the cookies were fire.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 8 abr. 2024
Glad you enjoyed the cookies! We'll keep working to make your next stay awesome possum.

10/10 Excelente

DVIN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will be coming back
Se hospedó 3 noches en marzo de 2024
Respuesta de Melissa M. , el 8 abr. 2024
Great to hear! We look forward to welcoming you back soon!

10/10 Excelente

Ilyana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great place to stay and very well priced.
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 8 abr. 2024
We're thrilled to hear that you had a great stay with us and found our prices reasonable. Thank you for choosing us, and we hope to welcome you back in the future!

10/10 Excelente

xiaoxiao

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice Experience!
Se hospedó 1 noche en abril de 2024
Respuesta de Melissa M. , el 3 abr. 2024
Thank you for taking the time to share your review. We appreciate the great comments and are very happy to hear you had a wonderful experience! We hope to see you again soon!

10/10 Excelente

Rupal

Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa M. , el 15 abr. 2024
Thank you for the great rating, we hope to see you again soon!

10/10 Excelente

Lesly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
it was excellent!
Se hospedó 1 noche en marzo de 2024
Respuesta de Melissa M. , el 28 mar. 2024
We're delighted to hear that you had an excellent experience! Thank you for your kind words, and we hope to see you again soon.

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Melissa M. , el 25 mar. 2024
Thank you for the great rating, we hope to see you again soon!

10/10 Excelente

Dulce

Se hospedó 1 noche en marzo de 2024
Respuesta de Lauren B. , el 7 abr. 2024
Thank you for staying with us and thank you for your review. We hope to welcome you back soon!

10/10 Excelente

Lamel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent Service all around
Se hospedó 2 noches en marzo de 2024
Respuesta de Melissa M. , el 11 mar. 2024
Thank you for taking the time to share your review. We appreciate the great comments and are very happy to hear you had a wonderful experience! We hope to see you again soon!

10/10 Excelente

Vicki

Viaje familiar
We had a very delightful experience! The warm cookie was delicious!
Se hospedó 1 noche en febrero de 2024
Respuesta de Tracy, el 28 feb. 2024
Thank you for leaving us a review. We are thrilled that you enjoyed your stay and our signature Cookie welcome! We hope to see you again in the future.

10/10 Excelente

Julissa

Wes super quiet
Se hospedó 2 noches en febrero de 2024
Respuesta de Lauren B. , el 22 feb. 2024
Thank you for your feedback. We're so happy to hear you enjoyed your stay with us. We hope to welcome you back in the not so distant future!

10/10 Excelente

Luis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hidden little gem. Great hotel and great price.
Se hospedó 2 noches en febrero de 2024
Respuesta de Lauren B. , el 22 feb. 2024
Thank you for your feedback. We're so happy to hear you enjoyed your stay with us. We hope to welcome you back in the not so distant future!

10/10 Excelente

ALEJANDRO

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great Hotel, just renewed !!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren B. , el 22 feb. 2024
Thank you for your feedback. We're so happy to hear you enjoyed your stay! We hope to welcome you again in the not so distant furutre.

10/10 Excelente

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that the property is clean and up to date. I didn't like that the shower water was scolding hot! I was unable to complete my shower! Other than the shower issue it's a great place to stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren B. , el 22 feb. 2024
Thank you for your feedback. We're so happy to hear you enjoyed your stay with us. We will get the showers looked at. Thank you for bringing that to our attention. We hope to welcome you back in the not so distant future!

10/10 Excelente

Maria

Viaje en pareja
I’ll be coming back
Se hospedó 1 noche en enero de 2024
Respuesta de Tracy, el 5 feb. 2024
Thank you for leaving us a review. We hope to see you back in the future!

10/10 Excelente

Rigoberto

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a great experience. I checked in late due to traffic and even though they didn’t have to, they allowed me and my family to check out an hour after without raising the price.
Se hospedó 1 noche en enero de 2024
Respuesta de Tracy, el 5 feb. 2024
Thank you for leaving us a review. We hope to see you back in the future!

10/10 Excelente

Carrie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tracy, el 5 feb. 2024
Thank you for leaving us a review. We hope to see you back in the future!

6/10 Aceptable

Nigel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Three days
It's a modern American interstate Motel, you know what youre getting, theyre all the same. The breakfast was great, dont bother with the evening meal or the beer at the bar, both left a lot to be desired.
Se hospedó 2 noches en enero de 2024
Respuesta de Tracy, el 5 feb. 2024
Thank you for leaving us a review. We hope to see you back in the future!

10/10 Excelente

Luis Rosendo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Tracy, el 5 feb. 2024
Thank you for leaving us a review. We hope to see you back in the future!

10/10 Excelente

YUKASA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked DoubleTree Hotel in Palmdale for 4 of our crew members who needed to do some installations in the area. Each crew member had a king-bed room and expressed how clean and nice the facility was. They also loved the welcoming cookies (Double Tree signature) and felt like a treat to stay there although it was job-related. Based on the experience shared by my staff, I will definitely give DT Hilton the next staying opportunity when in the area.
Se hospedó 1 noche en enero de 2024
Respuesta de Tracy, el 5 feb. 2024
Thank you for the review! We appreciate your business and look forward to seeing the team again.