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Opiniones de Ocean Villa by Royal American Beach Getaways

Ocean Villa by Royal American Beach Getaways
10625 Front Beach Road, Panama City Beach, FL

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 23 de 45 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 45 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 45 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 45 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 45 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

isael

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Tywanda

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Everything was amazing except the beds the beds were awful . They were big but so hard we woke up with our entire body hurting, The kids actually prefered the couch. At least maybe invest in a nice soft mattress pad.
Se hospedó 2 noches en abril de 2022
Respuesta de Royal American Beach Getaways, el 18 abr. 2022
Thank you for your comments

8/10 Bueno

Charissa

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The view from our condo was perfect! The only coming we have is that there were stains on the bedroom pillows & couch pillows
Se hospedó 7 noches en enero de 2022

8/10 Bueno

Dora

Se hospedó 5 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Live music on Friday & Saturday evenings. Food and adult beverages available within a short distance, right by the swimming pool.
Se hospedó 7 noches en mayo de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en mayo de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was very clean and nice. The location was great. It was nicely decorated & very spacious.
Se hospedó 2 noches en abril de 2021
Respuesta de Katie , el 11 may. 2021
We are so happy to know you enjoyed your experience with us! We hope that you will join us again soon for another beautiful beach vacation!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Nice location; bad lights in the bedrooms and dirty decorations (silk flowers)
Se hospedó 4 noches en abril de 2021
Respuesta de Katie , el 16 abr. 2021
Thank you for your recent stay with us. We are happy to hear you had a wonderful Beach Getaway. We look forward to your next vacation with Royal American Beach Getaways.

8/10 Bueno

Robin

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Ocean Villa
The place I stayed was a little dated but was clean. The communication was not great. I got an Uber to the Villa and found that the check in area was at another location and had to get another Uber to that place. I searched through all of my emails and could not find this info anywhere. Even in the checkout email it said to use the mobile app to checkout but never told me how to get the mobile app. I finally found one phone number but was transferred after calling it. So the communication was pretty frustrating. The pools and hot tub were great.
Se hospedó 3 noches en marzo de 2021
Respuesta de Katie , el 7 abr. 2021
Hello Robin, We appreciate you sharing your experience with us at Royal American Beach Getaways. We are so pleased to know you enjoyed the pools, hot tub and had a pleasant overall stay. We are sorry to learn that our mobile app directions were not clear and for any confusion this caused. The check-in procedure is explained in our contract. We have passed your feedback to our team and have since added extra notifications to make communications more seamless. We thank you for reaching out to us so we might have the opportunity to make things right for future guests and hope that we will see you again soon!

2/10 Terrible

Angelique

Se hospedó 2 noches en marzo de 2021
Respuesta de Katie , el 7 abr. 2021
Hi Angelique, We are sorry to learn you did not have the excellent experience we strive to provide at Royal American Beach Getaways. We appreciate your feedback and wish you the best in your travels.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
I loved everything . I loved the fact that we were able to report directly to the room and the emails were very detailed.
Se hospedó 4 noches en marzo de 2021
Respuesta de Celeste O'Neil, el 17 mar. 2021
Thank you for your recent stay with Royal American Beach Getaways. We are happy to hear you enjoyed your vacation. We look forward to your next beach getaway with us.

10/10 Excelente

Cofi

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 21 noches en enero de 2021
Respuesta de Celeste O'Neil, el 25 feb. 2021
Thank you for your recent business and for the positive feedback you provided Royal American Beach Getaways. We are always striving to improve our service and product, and guest feedback helps us to do that. We look forward to your next beach getaway.

8/10 Bueno

Eman, Cypress, texas

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Elevators were bad, got stuck in one on first day, second day took middle elevator and it literally dropped a floor
Se hospedó 7 noches en noviembre de 2020
Respuesta de Celeste O, el 8 ene. 2021
Thank you for your recent stay with us. We are happy to hear that you had a great stay with us. We look forward to your next beach getaway.

6/10 Aceptable

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza
Pros: Beach front with easy access, fairly clean, quiet, great view, nice pool and hot tub Cons: carpet is dirty and old, walls need painted, coffee marker broken, limited kitchen items, limited parking
Se hospedó 4 noches en noviembre de 2020
Respuesta de Celeste O, el 8 ene. 2021
Thank you for your recent stay with us. We are happy to hear that you had a great stay with us. We look forward to your next beach getaway. Did you report any the issues you had with your unit during your stay so we could have addressed them.

10/10 Excelente

Cliente verificado

Se hospedó 7 noches en septiembre de 2020
Respuesta de Celeste O, el 11 oct. 2020
Thank you for your recent stay with us. We appreciate your business. We look forward to your next beach getaway with us.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Had a great time at ocean-villa with my family we loved it
Se hospedó 5 noches en septiembre de 2020
Respuesta de Celeste O, el 11 oct. 2020
Thank you for your recent stay with us. We are happy to hear you had a wonderful stay.

10/10 Excelente

Diana

Se hospedó 2 noches en septiembre de 2020
Respuesta de Celeste O, el 11 oct. 2020
Thank you for your recent stay with us. We look forward to your next beach getaway.

10/10 Excelente

Tiffany

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Great oceanfront accommodation
My family was very happy with our stay. The unit was well decorated and we had everything we needed. Washer & dryer, full kitchen, living room and 2 bedrooms. My only small complaint is that under the beds were extremely dirty. Other than that it was great and i would highly recommend and we are already planning to stay again in a month and a half. Can't wait to go back!
Se hospedó 2 noches en agosto de 2020
Respuesta de Celeste O, el 25 ago. 2020
Thank you for your recent stay with us. We are so happy to hear that you had a wonderful vacation. We look forward to your next beach getaway with us.

4/10 Malo

Amy, Atlanta

Viaje en grupo, Viaje familiar
No le gustó: Limpieza y servicios
This was our second stay at Ocean Villa. Our stay this time was below normal standards. Stained mattresses, ripped sheets, cheap mattresses on bed and flimsy pillows made it impossible to get a decent nights sleep, food encrusted silverware put in drawers to be used, dryer knob broken, dishwasher was missing so many prongs we could not adequately load the dishwasher, dishes in cabinet dirty with soap and dried food, ripped shower curtains. We will not be returning. ing.
Se hospedó 5 noches en julio de 2020
Respuesta de Celeste O, el 12 ago. 2020
I am sorry to hear that your stay with Royal American Beach Getaways didn't meet your expectations. We appreciate your feedback. We use our guest's feedback to improve our service and product.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicios
The unit was very nice but appeared to not have been dusted in a few weeks. Also, the drapes and the shower curtains were dirty and mildewed. The balcony area was exceptional. The rest of the unit appeared clean.
Se hospedó 7 noches en junio de 2020
Respuesta de Celeste O, el 12 ago. 2020
Thank you for your recent stay with Royal American Beach Getaways. We are happy to hear you had a good stay with us. Thank you for your feedback about the shower curtain and drapes. We have addressed those issues. We look forward to your next vacation with us.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Clean and ocean front. The pwner had it decorated luke home
Se hospedó 5 noches en junio de 2020
Respuesta de Celeste O, el 12 ago. 2020
Thank you for your resent stay with us. We are so happy to hear you had a wonderful stay. We look forward to your next beach getaway.

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en marzo de 2020
Respuesta de Celeste O, el 31 mar. 2020
We are happy to hear you had a great stay with us.

6/10 Aceptable

Ramon

Se hospedó 4 noches en marzo de 2020

8/10 Bueno

Jen

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice place...
Se hospedó 4 noches en marzo de 2020
Respuesta de Celeste O, el 31 mar. 2020
We are happy to hear you had a great stay with us. We look forward to your next vacation with Royal American Beach Getaways.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
View from Ocean Villa
The view from the balcony was amazing.
Se hospedó 14 noches en febrero de 2020
Respuesta de Celeste O, el 31 mar. 2020
We are happy to hear that you had a wonderful stay with us. We look forward to your next beach getaway.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2019
Respuesta de Celeste O, el 1 ene. 2020
Thank you for your recent business and for the positive review. We look forward to your next vacation with us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en octubre de 2019
Respuesta de Celeste O, el 15 nov. 2019
Thank you for your feedback. We would love to see you again for your next vacation with us.

8/10 Bueno

Jim, Minnesota

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great price, location, and people. Room wasn’t the cleanest, with very dusty/dirty vents and some dried food on the fridge door, but overall I’d stay here again.
Se hospedó 5 noches en octubre de 2019
Respuesta de Celeste O, el 15 nov. 2019
I am sorry to learn that your recent stay with Royal American Beach Getaways did not meet your expectations, but glad that you brought these issues to our attention. We are always striving to improve our service and product , and guest feedback helps us to do that.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2019
Respuesta de Celeste O'Neil, el 25 oct. 2019
We are so happy that you enjoyed your stay with us. Thank you for renting from Royal American Beach Getaways and we hope to see you back here in the future!

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en septiembre de 2019
Respuesta de Celeste O'Neil, el 11 sept. 2019
Thank you for your feedback. We appreciate your business. We look forward to your next visit with us.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No long wait for check in. It was very convenient. The location was perfect. The condo was clean and nice. Would def. Staybhere agin.
Se hospedó 3 noches en agosto de 2019
Respuesta de Celeste O'Neil, el 11 sept. 2019
Thank you for your feedback. We appreciate your business. We look forward to your next stay with us.

10/10 Excelente

Kasey B.

Le gustó: Limpieza
Fabulous!
This condo was great for our time at the beach! Elevators were quick and the walk to the beach was a breeze.
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We really enjoyed our stay. The view was beautiful and we were conveniently located to everything we wanted to do.
Se hospedó 2 noches en mayo de 2019
Respuesta de Celeste O'Neil, el 26 jul. 2019
Thank you for your feedback. We appreciate your business. We look forward to your next vacation with us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Overall the property was nice..although there were a few issues. The tv in the living room did not work, the plates were put in the cabinets wet and the beds were terribly uncomfortable. Since we spend the majority of our time on the beach, it wasn’t much of an issue..but it might be for the next guest!
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were clean and the gulf view was beautiful!
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

Adrean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2019
Respuesta de FDM JAMES , el 30 abr. 2019
Thank you for choosing Royal American Beach Getaways for your lodging needs.

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en abril de 2019
Respuesta de FDM JAMES , el 30 abr. 2019
Thank you for choosing Royal American Beach Getaways for your Lodging Needs.

10/10 Excelente

Edvin

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great location w/ stunning views of ocean
Great view of the beach on the 13th floor just as we asked. The location was amazing a walk or short drive to any attraction. Checking in was confusing but we made a few phone calls and were told to drive down the street to check in from another hotel. Steam room was out of order and sauna may as well have been bc it was only open for 4-6 hours/ day. Carpet was extremely dirty, if you walk barefoot for a minute the bottom of your feet were black so all in all. Could have been better but 4/5 stars overall.

10/10 Excelente

Makithia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
This trip was nice the room was lovely and very clean. The customer service was amaxing as well and I will be back soon

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
This complex would probably get a better rating at another time. Road construction was going on making it difficult to get around. The parking garage was across the street with a crossover but we weren't told that and had to make 2 trips to check in to find out where to park. There was painting going on outside ao the pool and grills were unavailable but again we were not informed. The unit we stayed in had a fabulous view and great balcony. It also had a hole in the wall and stained carpeting.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice condo close to beach access
Loved the beach front view, very big patio and nice decorative apartment. Easy check in process. Would definitely stay again.

8/10 Bueno

Lisa

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The room was very clean and well stocked with supp
The room was great. However i was not told where to check in. Had to call hotels.com to find out. Then when we did check in found out there was 200.00 in incidental charges that we had to pay. All of this info should have been communicated by hotels.com when i booked. It was very frustrating.

10/10 Excelente

Cory, Atlanta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pcb2016
It wasn't as advertised but was a nice room

10/10 Excelente

john, olivet, mi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I couldn't say a bad thing if I wanted to.
I was nervous about this place because the price was so good. Once we arrived we found that the staff at both royal America and Ocean Villa we very friendly and helpful. Once we got into our condo I was shocked at how nice it really was. Patio is huge and gives a great view of the gulf. Even though we were here during spring break their policy of only registered guest allowed anywhere in the property kept it relaxing and quiet. I will highly recommend Ocean Villa to anyone visiting Panama City beach. I know I will be coming back. I guess if I had to say something bad it would be that there wasn't a guest book in the room so we could let the owners of the unit how happy we were and thank the personally.