Hello guest, our apologies for any inconvenience you have experienced during your stay with us. As to your concern regarding the TV, microwave, and fridge, I would like to inform you that unfortunately we do not have nor do we offer any of these amenities for now. Also, we have not made any statement both online and on-site that we are offering the said amenities. Rest assured all other concerns have been taken into consideration. Thank you for sharing your thoughts on how we can improve our service.

Dear guest, thank you for staying with us. We hope to see you soon on your next trip.

Dear Ms. Maria, thank you for the positive rating. We hope you enjoyed your stay with us, and we look forward to seeing you on your next trip.

Good day sir Mathew! Our sincerest apologies for the bad experience or for any inconvenience you had during your stay with us. As of writing this response, we are already starting the process of upgrading our rooms and improving our services to ensure the comfort of our guests. With regard to the mirror in the bathroom, it was already due for replacement. We will be changing the lights in the room, and we will also look into the alleged uncourteous behavior of our staff as such is not acceptable in our company policy. All other concerns are likewise noted and are due for improvement. I hope you will still consider staying with us in the future. Thank you

Dear guest, our apologies for any inconvenience you have experienced during your stay with us. Thank you for sharing your thoughts as to how we can improve our service. Rest assured all your concerns have been noted.

Good day sir! I would like to express my sincerest apology if my staff was not able to clean your room. It saddens me to know that my staff was remiss in her duty of cleaning the rooms daily as such is part of our company policy. Looking into this matter, I immediately asked my staff why she was not able to clean your room. As a response, she told me that she was in the belief that rooms shall only be cleaned if the guest requires so, as other guests prefer not to clean the rooms. I know that this does not justify as an excuse for the inconveniences you may have experienced during your stay with us. Hence, kindly accept my sincerest apology. We hope to see you on your next trip in Bohol and we look forward to accommodating you again.