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Opiniones de Esprit Saint-Germain

5 out of 5
Esprit Saint-Germain
22 Rue Saint Sulpice, Paris

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 68 de 98 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 21 de 98 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 98 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 98 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 98 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.6/10

Servicios

9.2/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La zona muy buena, muchas comodidades. Le falto un poco de magia
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Alexandre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018
Respuesta de François Souman, el 21 ago. 2018
We thank you very much for this nice grade. Best Regards,

10/10 Excelente

Karolina, vancouver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a beautiful 5 star stay. The most wonderful pet friendly hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ümit

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and calm stay, very friendly and accommodating staff.
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Theron

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Praful

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had planned to visit Paris with my wife to celebrate our 25th Wedding Anniversary. I shortlisted Esprit St. Germain for the amazing location, the different rooms they had to offer and most importantly the honest and beautiful reviews. I must say that the Hotel and their amazing staff totally lived up to much more than I expected. They did provide and pampered us for the Special day, helped us select and book an excellent restaurant for the anniv dinner. My wife and me enjoyed every bit of our stay in the hotel. I strongly recommend this hotel for anyone; be it traveling alone or with a partner/spouse. Amazing hotel, services and staff.
Se hospedó 3 noches en enero de 2024
Respuesta de François Souman - Hotel Manager, el 19 ene. 2024
Dear Sir,Thank you so much for your kind words and for choosing Esprit St. Germain to celebrate such a special occasion as your 25th Wedding Anniversary. We are thrilled to read that our location, diverse room offerings, and positive reviews drew you in, and we're even more delighted to know that your experience exceeded your expectations.It warms our hearts to know that we could contribute to making your anniversary celebration memorable. We're pleased that our staff could assist you in selecting and booking an excellent restaurant for this special event. Creating memorable moments for our guests is always our top priority, and we're glad to hear that you and your wife enjoyed every aspect of your stay with us.Your recommendation means the world to us, and we truly appreciate your kind words about our hotel, services, and staff. Whether you're traveling alone or with a partner/spouse, it's our goal to provide an amazing experience for every guest.We hope to have the pleasure of welcoming you back to Esprit St. Germain, your Parisian Home, in the future. Once again, thank you for choosing us for such a special celebration.Warm regards,

10/10 Excelente

James

Se hospedó 3 noches en diciembre de 2023
Respuesta de François Souman - Hotel Manager, el 19 ene. 2024
Dear Sir,Thank you for taking the time to give us this beautiful rating.We hope to have the pleasure to welcome you soon again in your "Parisian Home".Kind regards,

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de François Souman - Hotel Manager, el 19 ene. 2024
Dear Madam,Thank you for taking the time to give us this wonderful rating.We hope to have the pleasure to welcome you soon again in your "Parisian Home".Warm regards,

10/10 Excelente

Beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023

6/10 Aceptable

shaunalia

Viaje familiar
No le gustó: Condiciones de la propiedad
Cramped rooms not representative of what is shown on website. Nice common area but rooms are like closets.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Yves

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I recently stayed at this property and it was a fantastic place to stay, staff were very friendly and welcoming, centrally located and many options for eating that are walkable distance, and more. Definitely will stay there once again once I return to the City of Lights
Respuesta de François Souman - Hotel Manager, el 22 sept. 2023
Dear valued guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our property! We're thrilled to read that you had such a fantastic experience.It's great to know that our friendly and welcoming staff made your stay even more enjoyable. We take pride in our central location, which allows our guests to easily explore the city and access a variety of dining options within walking distance.We can't wait to welcome you back to the City of Lights, in your Parisian Home, and have the pleasure of hosting you once again. Warm regards,

10/10 Excelente

Lezlie

Se hospedó 3 noches en septiembre de 2023
Respuesta de François Souman - Hotel Manager, el 15 sept. 2023
Dear Madam,Thank you very much for taking the time to give us this high rate.We are pleased to read that we contributed to a memorable stay in Pris and hoe to have the pleasure to wlecome you soon again in your new "Parisian Home".Kind regards,

8/10 Bueno

Gary

Se hospedó 4 noches en agosto de 2023

6/10 Aceptable

Ernest

Viaje familiar
Le gustó: Servicio y personal
Lovely service but not 5 star
Somewhat disappointing. The service was lovely but the rooms were old and not 5 star. Beds were hard, no pillow top mattress …2 twins pushed together. No down comforter. Bathroom small old and flooded. Not a luxury experience.
Se hospedó 3 noches en agosto de 2023
Respuesta de François Souman Hotel Manager, el 15 sept. 2023
Dear Sir,Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your recent stay with us.We appreciate your compliments regarding our service, and it's disappointing to hear that the room accommodations did not meet the standard you were expecting. Your comments about the beds, lack of a pillow-top mattress, and the bathroom conditions have been duly noted, and we will certainly use your feedback to make improvements where necessary.Our aim is to provide a luxurious and comfortable experience for all our guests, and we regret that we fell short in your case. Please know that we take your feedback seriously and will be reviewing our room facilities and amenities to ensure a more pleasant experience for our future guests.We hope you will consider giving us another opportunity to serve you in the future, where we can showcase the improvements we have made based on your valuable input. Should you decide to return, please do not hesitate to contact our reservations team, and we will do our utmost to ensure a much more satisfying stay and suggest a room type with a bathroom adapted to your needs..Once again, we appreciate your feedback and your patronage. If you have any further comments or concerns, please feel free to reach out to us directly.Warm regards,

10/10 Excelente

ALIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Cristina, el 11 ago. 2023
Dear Mrs. Alia, Thank you for booking your stay at Esprit Saint Germain. We are glad to learn that you had a good time with us and we hope to welcome you back very soon. With best regards, Cristina

10/10 Excelente

Joan

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I will. Stay here again. I have never stayed at a more accommodating hotel in every way
Se hospedó 1 noche en mayo de 2023
Respuesta de François Souman - Hotel Manager, el 30 may. 2023
Dear Madam,Thank you for sharing your experience at Esprit Saint Germain. We are very pleased to read that we contributed to a memorable stay in Paris and hope to have the pleasure to welcome you soon again in your new "Parisian Home".Kind regards from a sunny Paris,

10/10 Excelente

Raphael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel. Location is fantastic. Very accommodating staff. A pleasure from start to finish.
Se hospedó 5 noches en mayo de 2023
Respuesta de François Souman - Hotel Manager, el 16 may. 2023
Dear Madam, Dear Sir,Thank you for taking the time to share your impressions following your stay at Esprit Saint Germain.We are very pleased to read that we contributed to a memorable stay in Paris and look forward to welcome you soon again in your new "Prisian Home".Warm regards,

8/10 Bueno

Truc, San Diego

Le gustó: Limpieza, servicio y personal, servicios
I picked this 5-star hotel for its location. And on that front, it did not disappoint. I know Paris well and I knew this would be a prime location and indeed, it was. Since it’s a 5-star, I thought everything else would be up to par, but that is not the case. The service is first class. The fact that all the little things were included, like bottled water, afternoon drinks, etc. was truly well appreciated. A 5-star shouldn’t nickel-and-dime it’s guests. The assistance from the front desk was also superb. They pulled strings to get me restaurant reservations I couldn’t get online. The common area where guests could relax and have something to drink is superb. On the day I checked out, it was super early and they made sure I was well taken care of. So all of that is 5-star. BUT the room itself is sadly NOT 5-star. It’s tiny and more annoyingly, the bathroom is so small, it’s borderline unusable. After each shower, the floor was all wet even though I was careful not to run the water too hard. Then the sink counter is so tiny I had to remove all of their stuff to accommodate a few of my things. Even then I had to keep some of them in the room. Moreover, one could tell that the counter and the tiny cabinet above are not in their best condition. For a 5-star, this is really not forgivable. I could consider reserving a larger room next time, but given the price, shouldn’t I just go to one of those well known 5-star palaces in Paris?
Se hospedó 4 noches en abril de 2023
Respuesta de François Souman - Hotel Manager, el 16 may. 2023
Dear Sir,Thank you so much for taking the time to share your detailed description of your pros and cons concerning the property. We thank you for your constructive comment as we place great value on our guests’ feedback and will take into account your feedback.As you know, the property is located in a 18th century building, in the heart of Paris, where space is scarce compared to more recent districts. We tried to build a most comfortable space for each room as well as different rooms, suite and apartment categories in order to give our guests as many choices as possible. Some bathrooms have a walk-in shower and some others a bathtub. If you were staying in a room with a bathtub, you might have been more comfortable in a room with a walk-in shower. As for the larger rooms, please know that we do have some larger rooms like the Executive room that could have met your expectations without being in a Suite or an apartment. If you do come back to Paris and would like to stay again with us, please do not hesitate to contact me directly so that I can recommend the appropriate room type according to your needs.Keeping our valued guests satisfied being our priority, we feel very sorry to read your evaluation. This reinforces our willingness to improve our services and product, as we always try to do.Kind regards,François Souman Hotel Manager

10/10 Excelente

Jennifer, Natchitoches

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel with outstanding staff!
Se hospedó 4 noches en marzo de 2023
Respuesta de François Souman - Hotel Manager, el 16 may. 2023
Dear Madam,Thank you for taking the time to share your comment. We are really pleased to have contributed to a memorable stay in Paris and will look forward to the pleasure of welcoming you soon again on property.Kind regards,

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay here again
Se hospedó 4 noches en febrero de 2023

10/10 Excelente

many

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
amazing
amazing
Se hospedó 2 noches en noviembre de 2022
Respuesta de Esprit Saint Germain, el 18 nov. 2022
Dear Mr.Shaked, Thank you for taking the time to rate your esperience at Esprit Saint Germain. We are glat to learn that you enjoyed your stay and look forward to welcoming you back in the future. Best regardsCristina

10/10 Excelente

brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel
Se hospedó 3 noches en septiembre de 2022
Respuesta de Esprit Saint Germain, el 18 nov. 2022
Dear Mr.Andre, Thank you for taking the time to rate your esperience at Esprit Saint Germain. We are glat to learn that you enjoyed your stay and look forward to welcoming you back in the future. Best regardsCristina

10/10 Excelente

Chelsea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were small but fantastic. Location is good. Staff was phenomenal !!!!
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Laura

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent room, excellent service, excellent amenities. I love this place!
Se hospedó 1 noche en junio de 2022
Respuesta de François Souman - Hotel Manager, el 2 jul. 2022
Dear Sir, Thank you for taking the time to share your experience at Esprit Saint Germain. We are always very pleased to read that we contributed to an agreeable stay in Paris and look forward to the pleasure of welcoming you soon again in your "Parisian Home". Warm regards from a sunny Paris

8/10 Bueno

Peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel, friendly staff! Bedrooms were spacious but mattress were divided - whole in the middle / two twin beds together... .not comfortable at all...
Se hospedó 4 noches en junio de 2022
Respuesta de François Souman - Hotel Manager, el 23 jun. 2022
Dear Sir, Thank you for taking the time to share your experience at Esprit Saint Germain. We are pleased to read you were all in all satisfied with your stay. Thank you for your constructive comment concerning the bedding. We will look into that matter closely. We hope to have the pleasure to welcome you soon again on property. Best regards,

4/10 Malo

Tunç

Se hospedó 3 noches en mayo de 2022

10/10 Excelente

Magnus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Margaret L

Se hospedó 3 noches en abril de 2022

10/10 Excelente

Adin C

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful stay and the staff were exceptionally helpful.
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

jean-christophe

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Gréât location and facilities, super nice staff. Perfect really
Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Joshua

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful boutique hotel with a cozy lobby and excellent location. Our biggest issue was the room size. For the price, we expected a little more room, like a few previous Paris hotels but everything else was nice. If you don’t require much space and want location it’s great. If you want extra room, this isn’t your hotel.
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Stephen

Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Francois

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room called prestige was great with a small balcony with a view on saint sulpice . I recommand this specific room at the 5 th floor very quiet. Gym and spa are great and i really liked the complimentary wine and champagne. Great place to stay in the heart of saint germain
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect place on the left bank
The hotel concierge was especially helpful. The bar and lounge were so welcoming. Will go back again.
Se hospedó 4 noches en octubre de 2021
Respuesta de François Souman, el 14 oct. 2021
Dear Madame, Sir, Thank you very much for taking the time to share your impression with the Expedia community. We will all look forward to the pleasure of welcoming you again on property. Best regards, François Souman Hotel Manager

8/10 Bueno

john

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business trip to Paris
Lovely hotel, no complaints
Se hospedó 1 noche en septiembre de 2021
Respuesta de Cristina, el 22 sept. 2021
Dear Mr. John, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great little hotel
Very clean hotel with friendly staff. Nice touch with self service bar in the lobby along with the free mini fridge items in the room. Decent size room for Paris. Only complaint is that my toilet is separate from the shower and sink, meaning I had to walk from one end of the room to the other to wash my hands after going to the bathroom. Could be just the layout of that one room I got. Location is good
Se hospedó 1 noche en septiembre de 2021
Respuesta de Hotel Manager, el 14 oct. 2021
Dear Guest, Thank you for taking the time to share your comment following your stay with us. We are very glad to know that the property met your expectations. As for the toilet, please know that Esprit Saint germain was built to receive our guests as if they were in a typical Parisian home where the toilets are always separated from the bathroom. But if this is an issue for you, please know that we also do have rooms with toilets inside the bathroom. Next time, please do not hesitate to request one of those. We will be looking forward to the pleasure of welcoming you again in your new Parisian Home. Best regards, François Souman

4/10 Malo

Joseph

Se hospedó 4 noches en septiembre de 2021

8/10 Bueno

Jonas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021
Respuesta de Cristina, el 22 sept. 2021
Dear Mr. Jonas, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cute boutique hotel located in the heart of Paris
Morgan at the front desk was amazing! Such a cute boutique hotel. Location was great and would definitely stay here again :)
Se hospedó 4 noches en agosto de 2021
Respuesta de Cristina, el 22 sept. 2021
Dear Mr. Justin, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

10/10 Excelente

Jeremy Scot

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the service and the cool dining/refreshment area on the entry level.
Se hospedó 4 noches en julio de 2021
Respuesta de Cristina, el 22 sept. 2021
Dear Mr. John, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location excellent staff extremely helpful and friendly just a good experience and would go back when in Paris
Se hospedó 4 noches en febrero de 2020
Respuesta de François Souman - Hotel Manager, el 26 feb. 2020
Thank you very much for taking the time to share your experience at Hotel Esprit Saint Germain. We are really pleased to read that your experience was an agreeable one and will look forward to the pleasure of welcoming you soon again.

6/10 Aceptable

Jorge Afif

Viaje familiar
Le gustó: Limpieza y servicio y personal
Hotel bem localizado , pequeno , novo , atendimento muito bom , porém pouco conforto na cama do quarto !
Se hospedó 4 noches en enero de 2020
Respuesta de F. Souman - Hotel Manager , el 26 ene. 2020
Senhor Afif, Agradecemos por ter escolhido o nosso hotel Esprit Saint Germain. Estamos felizes que o localizado e o atendimento lhe agradecêu. Tomàmos em conta o seu comentàrio en relação a cama e lamentamos que não lhe tenha agradecido.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel,
Se hospedó 5 noches en diciembre de 2019
Respuesta de François Souman, el 8 ene. 2020
Thank you very much for this nice comment. We hope to have the pleasure of welcoming you soon again on property. Best regards,

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A new favorite!
Was in two minds whether or not to write this review and share this hidden gem! From the minute we got there we had an amazing experience. Even though check in was in the afternoon, they got us into our room shortly after we got there in the morning (something we appreciated after an overnight flight. We had a suite as there were three of us, it was very spacious. There was a welcome bottle of champagne plus other goodies.Everything was finished to the highest standards and every need anticipated. For example, we didn’t finish the champagne, when we returned to the room a champagne stopper had been placed on the bottle and the ice renewed. There was fresh fruit every day and a small goody every night. The mini bar was free, and there were free alcoholic drinks in the lounge. There was also another lounge with 24 hour coffee and soft drinks. The staff are wonderful and nothing was too much trouble. The restaurants they recommended were not the usual tourist traps, but genuine local places. Because we stayed more than two nights, they lent us a mobile WiFi extender so we didn’t have to use our data (this was great, as we were traveling with a teen girl)! It’s also in a good location. Whilst everywhere around us was lively and loud, the road the hotel is on is quiet. All in all, I can’t think of anywhere else I’d stay when next in Paris
Se hospedó 3 noches en noviembre de 2019
Respuesta de Hotel Manager, el 27 nov. 2019
Dear Mrs. Sharon, On behalf of the entire team of Hotel Esprit Saint Germain, I would like to thank you for taking the time to share this review on Expedia. We are very pleased to read that you had a wonderful stay and that you enjoyed the area, the amenities and the service. We will all be looking forward to the pleasure of welcoming you back in your new Parisian Home soon. Best regards, François Souman

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the flowers and fruit in the room and the lounges! Excellent service and great location ☺️
Se hospedó 2 noches en octubre de 2019
Respuesta de François Souman, el 21 oct. 2019
thank you very much for your nice words, we will share it with our team. We hope to see you again soon. Best regards,

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the lounge and the help yourself bar. Great after a long day of exploring.
Se hospedó 4 noches en abril de 2019
Respuesta de François Souman - Hotel Manager, el 7 may. 2019
Dear Sir or Madam, Thank you for taking the time to write this comment. We are very pleased to read that you enjoyed your stay and the amenities offered by the property. We look forward to the pleasure of welcoming you back on property. Best regards,