Suite exclusiva | Vista desde la habitación

Opiniones de Hôtel Artus

4 out of 5
Hôtel Artus
34 Rue De Buci, Paris, Paris

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 600 de 903 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 242 de 903 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 903 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 903 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 903 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

HUGO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing experience. Service is way higher than expected in Paris.
Se hospedó 4 noches en junio de 2022
Respuesta de Antonia - Front Office Manager, el 2 jul. 2022
Dear Hugo, thank you for sharing your thoughts following your recent stay at the Artus Hotel. We are pleased to hear that you globally had a great stay with us and that you were happy with the service. We hope to welcome you again soon. Best regards,

10/10 Excelente

MERCEDES

Se hospedó 5 noches en octubre de 2021
Respuesta de Antonia - Front Office Manager, el 1 nov. 2021
Dear Mercedes, Thank you for your 10/10 mark, it is so satisfying to see we could make one's stay so special! We truly hope to have the pleasure to have you staying with us again in the future. Warm regards,

8/10 Bueno

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un hotel bonito pero le faltan detalles
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Luis Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente.
Excelente opción para hospedarse por el servicio e instalaciones.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Alyssa, el 14 oct. 2019
Dear Luis Manuel, We would like to thank you for giving us a perfect rate. We truly appreciate your trust and are happy that you are satisfied with our hotel and services. We hope to have another chance to accommodate you and you are always welcome. Sincerely, Reservation Team

10/10 Excelente

SERGIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2019
Respuesta de Antonia, el 30 sept. 2019
Dear Sergio, thank you very much for scoring our hotel a 10 out of 10. We are glad to know your stay was as good and hope to have the possibility to welcome you again in the future. Kind regards,

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo fue perfecto Limpiezq su ubicación el trato d su personal sus ammenities del hotel muchas Gracias
Se hospedó 5 noches en febrero de 2019
Respuesta de Alyssa, el 29 abr. 2019
Dear Sir/Madam, Thank you for taking your time and effort to rate us. The entire team is happy to know that you liked our hotel, the location, and the services provided. We look forward to accommodating you again. You are always welcome anytime! Sincerely,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2018
Respuesta de Alyssa, el 12 dic. 2018
Dear Sir/Madam, Thank you for taking your time and effort of rating us. We hope to accommodate you again in the near future. Sincerely, Reception

10/10 Excelente

José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
TRATO DEL PERSONAL EXCELENTE. EXCELENTE HOTEL
Cuando llegue al hotel me hicieron un upgrade y me dieron la suite. La habitacion es espectacular... El personal del hotel muy amable... y la ubicacion inmejorable
Se hospedó 2 noches en septiembre de 2018
Respuesta de Alyssa, el 19 nov. 2018
Dear José, Thank you for the perfect rate! We are humbled and happy to know that you are overall satisfied of your stay with us. Our entire team would love to serve you again on your next trip in Paris. Kind regards, Reception

4/10 Malo

gina, mexico

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
mal servicio
no sirvió la calefacción del cuarto 3 días , primero dijeron que yo no la sabía prender , al día siguiente que ya habían llamado a arreglarla pero no servía aún, tercero me trajeron un calentador lleno de mugre de mientras. Nunca había nadie en recepción porque al parecer había una persona para atender los cuartos , el teléfono , las maletas. Erc. El Concierge no se pareció en 6 días. Mal hotel , mal servicio, caro para lo que es, lo único que tiene es unvucacion pero no regresaría JAMÁS . Parecía hotel de paso
Se hospedó 9 noches en enero de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, muy confortable, desayuno variado y completo
Se hospedó 3 noches en agosto de 2017

8/10 Bueno

Marcelo

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buen hotel peroo.
Excelente hotel, contrate con desayuno, y en el hotel me lo negaron, mala experiencia por internet, no contrato más, no es la primera vez, falsa publicidad de la página
Se hospedó 8 noches en julio de 2017

8/10 Bueno

Luis gerardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!!!
Excelente ubicación y muy comodo
Se hospedó 7 noches en junio de 2017

8/10 Bueno

Allegra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Maria Guendalina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel refaccionado muy bien ubicado
Excelente ubicación y lo mejor la atención muy amable y bien predispuesto a dar ayuda del chef concierge Sanjay Kaloya

10/10 Excelente

Margarita, México, D.F.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel recientemente remodelado, buen servicio, habitaciones limpias, personal amable.

8/10 Bueno

eduardo, Leon, Gto. México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
LO BUENO: El personal de la recepción excelente y muy atento. El cuarto muy bien. Baño muy bien. Ubicación fantástica. LO MALO: wIfi malo. En la regadera el flujo de agua sale fría y caliente, es incómodo bañarse así.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy bien ubicado.
Hotel casero, muy bien ubicado,personal amable,habitaciones pequeñas.
Respuesta de General Manager, el 6 ago. 2015
Thank you so much for your comment! You're right, the rooms are a bit small, as they usually are in big cities like Paris. But we hope you felt comfortable and appreciated the design of the rooms! We want our guests to feel at home, even when they're miles away from their country, and to have a wonderful experience in Paris. We hope to have the chance to welcome you again. Sincerely - Grégoire Berthelot, General Manager

8/10 Bueno

Javier, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente ubicacion
Satisfecha. Buen hotel en un muy buen sitio. Las habitaciones son un poco pequeñas. La iluminación artificial es escasa. Sanjay, el conserje, muy amable y profesional. El servicio de desayuno aceptable. Recomendaría este hotel.

10/10 Excelente

leomogui

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente todo, recomiendo este hotel!!
Fuimos con mi flamante esposa y nos dieron una habitacion barbara. La ubicacion es escelente, y la atencion es magnifica. Lo recomiendo 100%

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

8/10 Bueno

EF

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
en el corazon de Saint Germain
El hotel es bueno, las habitaciones pequeñas pero confortables, la atención es excelente. La limpieza de la habitacion y el baño no es buena, y tuve que reclamar porque un dia entero no me limpiaron ni prepararon el cuarto. Me parece un poco alta la tarifa.

8/10 Bueno

wh, Perú

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
excelente servicio; en general, el personal está siempre dispuesto a atender al huesped ... inmejorable ubicación. Los baños con griferías muy modernas, aunque lo moderno no necesariamente es sinónimo de cómodo.

10/10 Excelente

NAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
excellent location, nice staff
Se hospedó 2 noches en abril de 2024
Respuesta de Julica, el 25 abr. 2024
Dear Nan,Thank you so much for your feedback on our hotel. We are so happy to hear that you enjoyed your stay with us. Thank you so much for your comments on our staff. We try our very best to give the best service to our guests and we are pleased to hear that you felt welcomed by us. Your comment will of course be shared with the rest of the team. It was a pleasure to have you and we would love to see you again on your next trip to Paris.Best regards, Julica

10/10 Excelente

Frances

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Staff was very friendly and extremely helpful. The location was very convenient, in the heart of St. Germain. The hotel was very clean. Our room was very comfortable. However, it was very small for 2 persons. In the end, I would rate this hotel a 5 star and somewhere I would return to.
Se hospedó 3 noches en abril de 2024
Respuesta de Julica, el 21 abr. 2024
Dear Mrs. FrancesWe are very thrilled to hear that you enjoyed your stay in the Hôtel Artus.We strive to provide the highest quality of service to our customers and to know that we have succeeded makes us very happy!We hope to be your hosts again for your future visits to Paris!Sincerely,Julica

10/10 Excelente

Jenna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and friendly staff! Would stay here again.
Se hospedó 3 noches en abril de 2024
Respuesta de Farrah, el 9 abr. 2024
Dear Jenna, We thank you for your kind review as well as choosing our hotel for your trip. We are very happy to hear that you have enjoyed your stay with us and are looking forward to welcoming you again! We hope that you have had a safe trip back and remain at your disposal for further demand. Warm regardsFarrah

10/10 Excelente

Faisal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the best hotel in Paris with the best location and definitely the best staff. Everybody at reception is so friendly and helpful. Great locations near the best streets and food options. Highly recommended
Se hospedó 2 noches en febrero de 2024
Respuesta de Miliana , el 28 feb. 2024
Dear Faisal,Thank you for your incredibly kind words! We're thrilled to hear that you had such a fantastic experience at our hotel. It's wonderful to know that our location, staff, and services exceeded your expectations. We strive to provide our guests with memorable stays, and we're delighted that you found us to be the best hotel in Paris. Your recommendation means a lot to us, and we look forward to welcoming you back soon for another exceptional visit !

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en febrero de 2024
Respuesta de Julica, el 29 mar. 2024
Dear Micheal,We are very thrilled to hear that you enjoyed your stay in the Hôtel Artus.We strive to provide the highest quality of service to our customers and to know that we have succeeded makes us very happy!We hope to be your hosts again for your future visits to Paris!Sincerely,Julica

10/10 Excelente

Pierre

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well insulated windows making for a quiet stay in a very central location in the sixth.
Se hospedó 5 noches en febrero de 2024
Respuesta de Gwenn, el 15 feb. 2024
Dear Pierre,We thank you for this good review!We look very much forward to welcome you once more at the Artus Hotel !Kind Regards,Gwenn, Guest Relation

10/10 Excelente

Elizaveta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

4/10 Malo

Peter, Auckland

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room is very dark and small. It’s not that comfortable stay in the room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Walid - Executive Assistant, el 9 ene. 2024
Dear Peter, Thank you for sharing your feedback with us. We're sorry to hear that your recent stay didn't meet your expectations regarding the room size and lighting. We genuinely appreciate your input as it helps us identify areas for improvement.For future stays, we'd love the opportunity to make your experience more comfortable. We have a range of room options, including more spacious ones, and we'll be happy to assist in finding the perfect accommodation that suits your preferences.Please feel free to reach out to us when planning your next visit so we can ensure a more satisfying stay. We value your feedback and look forward to the chance of hosting you again.Warm regards,

10/10 Excelente

Behzad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice staff and very friendly
Se hospedó 4 noches en diciembre de 2023
Respuesta de Walid - Executive Assistant, el 9 ene. 2024
Dear Behzad, Thank you for your kind words! We're delighted to hear that you found our staff nice and very friendly. Providing a warm and welcoming experience is our priority, and it's wonderful to know that we succeeded during your stay.If there's anything specific you enjoyed or if you have any suggestions for us to enhance your experience further, please feel free to let us know. We look forward to the pleasure of hosting you again at the hotel Artus. Kindest regards,

8/10 Bueno

Hyeri

Respuesta de Julica, el 29 mar. 2024
Dear Hyeri,We are very thrilled to hear that you enjoyed your stay in the Hôtel Artus.We strive to provide the highest quality of service to our customers and to know that we have succeeded makes us very happy!We hope to be your hosts again for your future visits to Paris!Sincerely,Julica

10/10 Excelente

Lucyna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a most pleasant 6-night stay from check-in to check-out. Rooms are well appointed, clean, and comfortable. Strong wifi connection, well appointed and spacious bathrooms, best hotel slippers ever (currently wearing mine at home :)). Staff is friendly and helpful, and head concierge Sanjay is an encyclopedia of recommendations if you’re undecided on what to do. I loved the refillable water station that offers both flat and bubbly options. The location is fantastic, within walking distance to some of the most iconic Paris spots: Louvre, Notre Dame, Luxembourg Gardens, Musée d’Orsay, Musée Rodin, and one of the best gourmet grocery stores La Grande Épicerie de Paris. So many fantastic little shops and restaurants. Terres de Café Saint-Germain-des-Prés (2min walk from the hotel) makes an excellent cappuccino :) I’d love to return to Paris and stay at this hotel again.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Walid - Executive assistant, el 9 ene. 2024
Dear Lucyna, Thank you for sharing your delightful experience during your 6-night stay at Hotel Artus. We're pleased to hear that from check-in to check-out, everything met your expectations.Your compliments on our rooms and our hotel are truly appreciated. We're glad you found our staff, especially our head concierge Sanjay, friendly and helpful.It's great to know that you enjoyed the convenience of the refillable water station and explored the fantastic location, walking distance from iconic Parisian spots and charming shops and restaurants.We look forward to welcoming you back to Hotel Artus on your next visit to Paris.Warmest regards,

10/10 Excelente

Brandie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was incredible. The area was close to it felt like everything. It was a great hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Miliana - Front Office Manager , el 17 dic. 2023
Dear Brandie,Thanks for your glowing review! Delighted you enjoyed the clean, central location, and our accommodating staff. Can't wait to welcome you back!Best Regards,

10/10 Excelente

Clarissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay
Hotel is well kept, very clean, and in a wonderful central location. Staff is lovely and accommodating. I highly recommend this hotel to anyone visiting Paris, and I will return.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Gwenn, el 15 dic. 2023
Dear Clarissa,We thank you for this amazing review!Please rest assured that we will let our entire team know you have found your stay at the Artus Hotel to be extremely amazing and that the front desk was completely helpful.We look very much forward to welcome you once more in Paris !Kind Regards,Gwenn, Guest Relation

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mother Daugher trip
Our stay was perfect at Hotel Artus. It was clean, friendly and we loved the manager Sanjay. He accomodated us at all times. THANK you so much!!! We would stay there again!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Miliana - Front Office Manager , el 17 dic. 2023
Dear Elizabeth,Thank you very much for taking the time to share your feedback about your recent stay at Hotel Artus. We are thrilled to hear that your experience was perfect and that you found our hotel clean, friendly, and accommodating.Sanjay, our concierge is delighted to know that he could contribute to making your stay enjoyable. We appreciate your kind words, and it's wonderful to know that you felt well taken care of throughout your visit.We look forward to welcoming you back to Hotel Artus in the future. If there is anything specific you would like to share or if you have any preferences for your next stay, please feel free to let us know.Once again, thank you for choosing Hotel Artus. Warm regards,

10/10 Excelente

samuel, Philadelphia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful room and hotel staff was very accommodating and courteous. Would highly recommend.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gwenn, el 6 dic. 2023
Dear Samuel,Thank you for your kind feedback,We are delighted to read that you appreciated your room and our staff as much as we've enjoyed welcoming you.The whole team cannot wait for your return,Kind regards,Gwenn, Guest Relation

10/10 Excelente

robert

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel is excellent. Safe, quiet, clean and everything you’d want in a hotel. But, its best feature is the concierge Sanjay. He suggested and obtained great restaurant reservations each night. He even did this for us on his days off!! He knows the best restaurants and they know him which must be how we were able to snag seemingly the last available tables. He made our stay in Paris unforgettable.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Gwenn - Guest relation, el 6 dic. 2023
Dear Robert,Thank you for sharing your experience, it means a lot.We cannot be happier to read that your visit was a success, especially thanks to Sanjay !The whole team was pleased to welcome you, and is now waiting for your return !Best regards,

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Artus is very well located for bars , dining and transport links to the rest of Paris and airport by train The staff are very friendly and efficient
Se hospedó 3 noches en noviembre de 2023
Respuesta de Miliana - Front Desk Manager, el 29 nov. 2023
Dear David,Thanks for your positive review! We're glad you enjoyed our central location for bars, dining, and transport. Our staff appreciates your kind words about their friendliness and efficiency.Hope to host you again soon!

10/10 Excelente

Faisal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic hotel in a perfect location. So much within minutes of this hotel. The suite was fantastic and the staff were very friendly. Highly recommended
Se hospedó 2 noches en noviembre de 2023
Respuesta de Miliana - Front Desk Manager, el 29 nov. 2023
Dear Faisal,Thank you for your glowing review! We're delighted to hear that you had a fantastic experience at our hotel and enjoyed the perfect location. It's great to know that you found the suite to your liking and that our staff contributed to a friendly and positive atmosphere.Your recommendation means a lot to us, and we look forward to welcoming you back whenever your travels bring you to this area.Best regards,

10/10 Excelente

Alexis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So chic and clean and close to so many sites and shops/bars/restaurants in a beautiful district. We will definitely stay here again in the future and recommend to others. Very friendly staff.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Gwenn - Guest relation, el 1 dic. 2023
Dear Alexis,We are delighted to read that you enjoyed your stay at the Artus Hotel.This rewards our daily efforts to offer every customer the best possible service. We will be glad to welcome you again for your next trip in Paris !Best regards,

2/10 Terrible

ALEXANDRE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Brian

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had an excellent stay. Check in process was quick, there is always someone at the reception. The room was very clean and organized. Spare bed was already made.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Miliana - Front desk Manager , el 21 nov. 2023
Dear Brian,Thank you for the lovely feedback! We are thrilled to hear your stay was excellent. It's fantastic to know everything met your expectations.We hope to have the chance to welcome you once again !

4/10 Malo

Antoinette, Orlando

Viaje familiar
No le gustó: Limpieza
Se hospedó 5 noches en noviembre de 2023

10/10 Excelente

Hyun Bang

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Elizaveta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Melissa

Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Karin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Location/St Germaine Des Pres
Location is perfect for us. Love the neighborhood. Service was great! The ice cream machine at the lobby is a adorable!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Walid - Executive Assistant, el 6 oct. 2023
Dear Marie, Thank you for your feedback. We're thrilled to hear that you found our location to be perfect for your needs and that you loved the neighborhood. It's wonderful when guests appreciate the surrounding area.We're glad that you had a great experience with our service. Providing excellent service is our top priority, and we're delighted that we met your expectations.We're also pleased that you enjoyed the ice cream machine in our lobby. It's always a pleasure to offer unique amenities that add a touch of delight to our guests' experiences.Thank you for your kind words, and we hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,