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Opiniones de Hotel Indigo Paris - Opera, an IHG Hotel

4 out of 5
Hotel Indigo Paris - Opera, an IHG Hotel
2 Rue Edouard VII, Paris, Paris

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 209 de 328 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 98 de 328 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 328 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 328 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 328 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Miguel

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Calidad de materiales baja
El hotel estaba algo deteriorado. Los materiales utilizados para construcción y decoración son de muy mala calidad. Estuve en el Hotel Indigo de Los Ángeles hace unos meses, y es muchísimo mejor que éste. Puedo entender la diferencia de espacios (en Europa mucho mas reducidos), pero no la diferencia en la calidad de construcción y otros aspectos como el buffet de desayuno.
Se hospedó 3 noches en marzo de 2023
Respuesta de Emeline G, el 8 mar. 2023
Dear Miguel,Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with the management.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

10/10 Excelente

cesar eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien
Se hospedó 1 noche en febrero de 2023
Respuesta de Emeline G, el 15 feb. 2023
Dear Cesar Edouardo,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

Francisco

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel muy bien ubicado, fueron todos exageradamente amables, la habitación muy amplia. Ame la ducha. Cuando regrese a Paris, sin duda alguna regreso a este hotel. También el desayuno muy completo y muy bueno
Se hospedó 4 noches en julio de 2021
Respuesta de Emeline G, el 3 ago. 2021
Dear Francisco, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

Soledad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en septiembre de 2019
Respuesta de Front Office Team, el 21 sept. 2019
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bueno

ivonne isabel

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Increíble finde !!!
El desayuno muy caro para lo que ofrecen ... lo demás muy bien !!!
Se hospedó 1 noche en agosto de 2019
Respuesta de Emeline G, el 19 ago. 2019
Estimada Isabel, Thank you for your feedback. Regarding the breakfast, kindly note that if you book online the rate with breakfast in double occupancy, you pay only for one. Next time, do not hesitate to contact us in advance if you have any doubt. We hope to welcome you again soon! Kind regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente Hotel y Ubicación La mejor habitación y con la mejor vista
Se hospedó 1 noche en julio de 2019
Respuesta de Emeline G, el 19 ago. 2019
Dera guest, Thank you for your email and your comment. We hope to welcome you again soon! Best regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La verdad nos encanto, desde el check in, el personal muy atento, la habitación impecable, de muy buen tamaño y lo mejor la ubicación. Nosotros incluimos el Desayuno en la reserva y nos gusto mucho , si regresaría .
Se hospedó 4 noches en agosto de 2019
Respuesta de Emeline G, el 19 ago. 2019
Dear guest, Many thanks for your rate and the nice comment! We really hope to welcome you again soon. Best regards,

8/10 Bueno

cristina

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
casi nos morimos de frío esperando que nos abriera
el hotel está muy bien ubicado el personal es amable sin embargo algunos días tenía en la recepción un olor espantoso un día salimos hasta la una de la mañana y no había nadie en la recepción y nos tocó esperar cerca de 15 minutos para que alguien abriera buen desayuno excesivamente costoso para el tipo de hotel que es
Respuesta de Emeline G, el 17 abr. 2018
Dear Cristina, We thank you for taking the time to share your experience. We are sorry about the troubles you encountered during your stay but hopefully, we will have the pleasure to see you again soon to enjoy the full benefits of our property. Best regards,

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magnifica opcion en Paris
Fantastico Hotel. Muy central, en un barrio precioso, muy cerca del metro y de restaurantes, compras, etc. La atencion fantastica. Desayuno exquisito! Super recomendable.
Respuesta de Emeline G, el 25 feb. 2018
Estimada Patricia, Muchas gracias por su mensaje! We really appreciate your nice feedback that we are going to share with the team. Hope to see you again soon. Best regards,

10/10 Excelente

carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel en todo lo sentidos
Muy bueno el hotel diría excelente en todo
Se hospedó 2 noches en junio de 2017

10/10 Excelente

Diego martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel con una ubicación Inmejorable
El hotel está muy buen ubicado, cerca de muchas de las atracciones de París. La decoracion de las habitaciones es elegante. En mi próxima visita volvería sin dudarlo.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

yulia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Muy bien ubicado
Todo bien en general. Falta limpieza en los pasillos

10/10 Excelente

raquel, santiago

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel nuevo y muy bien situado
Todo muy bien. El único "pero" que le pongo es el personal, un poco distante

10/10 Excelente

Maria

Le gustó: Condiciones de la propiedad
Clean and great location. Not overly ‘parisien’ but well located for walking to Louvre, Orsay etc
Se hospedó 3 noches en marzo de 2024
Respuesta de Emeline G, el 29 mar. 2024
Dear Maria,Thank you for your feedback! We're glad to hear that you found our location convenient and appreciated the cleanliness of our establishment. While we strive to offer a comfortable stay, we understand your perspective regarding the 'Parisian' feel. However, we're delighted that our proximity to attractions like the Louvre and Orsay Museum added to your overall experience. We hope to welcome you back for another enjoyable stay in the future.Best regards,

8/10 Bueno

KOJIRO

Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Emeline G, el 23 feb. 2024
Dear Kojiro,Thank you for rating our service with 4 out of 5 stars! We truly appreciate your input and are glad to hear that your experience with us was positive.At our establishment, we always strive to provide the best possible service and create a memorable experience for our guests. Your rating and feedback help us understand what we are doing well and where we can improve further.If there was anything specific that stood out during your visit or any suggestions you have for us to enhance our services, please feel free to let us know. We value your opinion and look forward to welcoming you back in the future to deliver an even better experience.Once again, thank you for choosing us, and we hope to exceed your expectations on your next visit!Best regards,

10/10 Excelente

Shiao

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, room was spacious and comfortable. We loved the balcony. Nice breakfast and very comfortable bed.
Se hospedó 6 noches en enero de 2024
Respuesta de Emeline G, el 30 ene. 2024
Dear Shiao,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that you found our location convenient and that you appreciated the spacious and comfortable room, as well as the lovely balcony. We're also glad you enjoyed our breakfast selection and that you had a restful night's sleep on our comfortable bed. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Bueno

Steven

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Emeline G, el 10 ene. 2024
Dear Steven,Thank you for taking the time to provide your feedback and for giving us a 4-star rating! We appreciate your support and are glad to hear that your experience was positive. If there's anything specific you think we can improve upon to earn that fifth star in the future, please feel free to let us know. We value your input and hope to have the opportunity to welcome you again in the future.

8/10 Bueno

Kayo

Se hospedó 6 noches en octubre de 2023
Respuesta de Emeline G, el 10 ene. 2024
Dear Kayo,Thank you for taking the time to provide your feedback and for giving us a 4-star rating! We appreciate your support and are glad to hear that your experience was positive. If there's anything specific you think we can improve upon to earn that fifth star in the future, please feel free to let us know. We value your input and hope to have the opportunity to welcome you again in the future.Best regards,

10/10 Excelente

Nandi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved this property. It was a very convenient location for food, shopping, and excursions. The entire staff was very helpful and breakfast every morning turned out to be more convenient than we anticipated. The room was cleaned every day. We decided to go with the suite for more space and did not regret it. The stay was so pleasant that I would stay here every time I’m in Paris.
Se hospedó 6 noches en octubre de 2023
Respuesta de Emeline G, el 2 nov. 2023
Dear Nandi,Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your stay at our property and found it to be conveniently located for food, shopping, and excursions. Our staff is dedicated to providing the best possible service, and it's heartening to know that they were very helpful throughout your stay. We're delighted that you enjoyed our breakfast offerings and that it exceeded your expectations.Choosing the suite for more space was a great decision, and we're glad you didn't regret it. It's always a pleasure to offer our guests comfortable and spacious accommodations.We genuinely appreciate your kind words and your loyalty. We look forward to welcoming you back every time you're in Paris. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. See you again soon in your Parisian Home !

10/10 Excelente

Martin

Se hospedó 3 noches en octubre de 2023
Respuesta de Emeline G, el 24 oct. 2023
Dear Martin,Thank you so much for taking the time to leave us a 10 out of 10 rating! We are absolutely thrilled to hear that you had a nice experience with us.It's our goal to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we met your expectations.Your feedback is invaluable to us as it helps us continuously improve and ensure that every guest has an exceptional experience. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out.We hope to have the pleasure of serving you again in the future.Warm regards,

10/10 Excelente

Daisuke

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

CARLOS

Viaje familiar
Le gustó: Limpieza y servicios
El manager en turno hace un fabuloso y excelente trabajo ojalá toda la gente que trabajar en el hotel fuera como el
Se hospedó 5 noches en octubre de 2023
Respuesta de Emeline G, el 13 oct. 2023
Dear Carlos,Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with our manager on duty. Your kind words are greatly appreciated, and we are so proud to have them as part of our team.We strive to ensure that all our team members deliver the same level of service excellence, and your feedback serves as a great source of motivation for us. Rest assured that we will share your comments with the entire team, and we will use your feedback to inspire and uphold our service standards.It's guests like you who make our job a true pleasure, and we look forward to welcoming you back on your next visit. If there is anything else we can do to make your stay even better, please do not hesitate to let us know.Thank you again for choosing us!Warm regards,

10/10 Excelente

Johanne

Très propre, plancher en bois c’est merveilleux Accueil chaleureux, très bien situé au cœur ♥️ de tout de tout se qui l’y a d’intéressant à voir et visite à Paris tout se fait à pied
Se hospedó 2 noches en septiembre de 2023
Respuesta de Emeline G, el 24 oct. 2023
Chère Johanne,Nous vous remercions chaleureusement pour vos commentaires positifs! Nous sommes ravis de savoir que vous avez apprécié la propreté de notre établissement, ainsi que notre plancher en bois. La satisfaction de nos clients est notre priorité, et nous sommes heureux de constater que nous avons répondu à vos attentes.Nous sommes également ravis que vous ayez trouvé notre emplacement idéal pour explorer Paris. En effet, notre emplacement au cœur de la ville permet un accès facile aux principales attractions à pied. Paris est une ville magnifique, et il est important pour nous que nos clients puissent en profiter pleinement.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Paris. Si vous avez des demandes spécifiques pour rendre votre séjour encore plus agréable, n'hésitez pas à nous en faire part.Encore une fois, merci de nous avoir choisis. À bientôt!

10/10 Excelente

Aya

Se hospedó 2 noches en septiembre de 2023
Respuesta de Emeline G, el 13 oct. 2023
Dear Aya,Thank you so much for taking the time to leave us a 5 out of 5 rating! We are absolutely thrilled to hear that you had such a fantastic experience with us.It's our goal to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we met your expectations.Your feedback is invaluable to us as it helps us continuously improve and ensure that every guest has an exceptional experience. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out.We hope to have the pleasure of serving you again in the future. Warm regards,

10/10 Excelente

Carrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved this hotel. The location was perfect and being on a pedestrian street made the location more quaint and quiet. I would definitely return.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Emeline G, el 21 sept. 2023
Dear Carrie,Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your stay at our hotel. Our prime location on a pedestrian street is indeed one of our unique features, offering a quaint and quiet atmosphere while still being conveniently situated. We're delighted to know that you found it perfect, and we can't wait to welcome you back for another memorable stay. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Best regards,

10/10 Excelente

Yun Hsuan

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Emeline G, el 18 sept. 2023
Dear Yun Hsuan,Thank you so much for taking the time to leave us a 10 out of 10 rating! We are absolutely thrilled to hear that you had such a fantastic experience with us.It's our goal to provide top-notch service and create memorable moments for our guests, and it's incredibly rewarding to know that we met your expectations.Your feedback is invaluable to us as it helps us continuously improve and ensure that every guest has an exceptional experience. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out.We hope to have the pleasure of serving you again in the future. Warm regards,

10/10 Excelente

YOSHINORI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice enough and clean. During our stay, the temperature was low despite the summer, so our room was a little cold, but I think it was unavoidable due to equipment issues. The breakfast is simple, but the quality of each item is high, especially the croissants!! All staff were friendly and helpful. Located in Opera Area and convenient to go anywhere. Really convenient location. I'd like to stay here again if I have a chance to visit Paris again. 
Se hospedó 5 noches en agosto de 2023
Respuesta de Emeline G, el 5 sept. 2023
Dear Yoshinori,Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and constructive comments.We apologize for any inconvenience you experienced with the room temperature during your stay. We understand how important a comfortable room environment is, and we will certainly look into the equipment issues to ensure that such situations are minimized in the future.It's wonderful to hear that you enjoyed our breakfast offerings, particularly the croissants. We take pride in providing high-quality breakfast items to start our guests' days on a positive note.We're delighted that you found our staff to be friendly and helpful. Our team strives to provide excellent service, and your recognition means a lot to us.Our location in the Opera Area is indeed very convenient, and we're pleased that it worked well for your travel needs. We look forward to welcoming you back if you have the opportunity to visit Paris again. Please don't hesitate to reach out if you have any special requests or preferences for your next stay.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en agosto de 2023
Respuesta de Emeline G, el 23 ago. 2023
Dear Dennis,Thank you so much for your fantastic 5-star rating! We're thrilled to see that you had a wonderful experience during your stay. If you ever decide to visit us again, we'll be here to provide you with another top-notch experience. Your support means a lot to us!Best regards,

8/10 Bueno

Koki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en agosto de 2023
Respuesta de Emeline G, el 21 ago. 2023
Dear Koki,Thank you for providing your feedback and rating our service with 4 out of 5 stars! We truly appreciate your input and are glad to hear that your experience with us was positive.At our establishment, we always strive to provide the best possible service and create a memorable experience for our guests. Your rating and feedback help us understand what we are doing well and where we can improve further.If there was anything specific that stood out during your visit or any suggestions you have for us to enhance our services, please feel free to let us know. We value your opinion and look forward to welcoming you back in the future to deliver an even better experience.Once again, thank you for choosing us, and we hope to exceed your expectations on your next visit!

6/10 Aceptable

michael

Le gustó: Servicio y personal
No le gustó: Limpieza
The location was great. The staff associates were pleasant but the hotel photos did not adequately depict overall hotel condition and amenities.
Se hospedó 1 noche en agosto de 2023
Respuesta de Emeline G, el 21 ago. 2023
Dea michael,Thank you for sharing your experience in our property!We're glad to hear that you appreciated our convenient location and that our staff members left a positive impression on you.We apologize, however, that the hotel photos did not accurately portray the overall condition and amenities of the property. Your feedback is valuable to us, as it helps us recognize areas where we can enhance our guests' experiences.We take your comments seriously and will make sure to review and update our photos to better reflect the actual state of the hotel and its amenities. It's important to us that our guests have a clear and realistic expectation of what they can expect during their stay.We appreciate your feedback and hope that you will consider staying with us again in the future. We're committed to continually improving our services and ensuring that all our guests have a satisfying and enjoyable stay. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Thank you for taking the time to share your thoughts with us.

8/10 Bueno

Gary

Se hospedó 2 noches en julio de 2023
Respuesta de Emeline G, el 21 ago. 2023
Dear Gary,Thank you for providing your feedback and rating our service with 4 out of 5 stars! We truly appreciate your input and are glad to hear that your experience with us was positive.At our establishment, we always strive to provide the best possible service and create a memorable experience for our guests. Your rating and feedback help us understand what we are doing well and where we can improve further.If there was anything specific that stood out during your visit or any suggestions you have for us to enhance our services, please feel free to let us know. We value your opinion and look forward to welcoming you back in the future to deliver an even better experience.Once again, thank you for choosing us, and we hope to exceed your expectations on your next visit!

10/10 Excelente

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay there again!
Se hospedó 4 noches en junio de 2023
Respuesta de Emeline G, el 7 jul. 2023
Dear Melissa,Thank you for your comment! We appreciate your feedback and are glad to hear that you had a positive experience. It's great to know that you would choose to stay with us again. We strive to provide excellent service and ensure that our guests have a comfortable and enjoyable stay. If there's anything specific you liked about your previous stay or any suggestions you have for improvement, please let us know. We look forward to welcoming you back in the future!Best regards,

10/10 Excelente

Aydin

Se hospedó 2 noches en junio de 2023
Respuesta de Emeline G, el 7 jun. 2023
Dear Aydin,Thank you for rating our property with a "10 out of 10". Your feedback indicates that you consider our hotel to be of high quality.We appreciate your positive evaluation and it motivates us to continue to provide excellent service to our customers.We hope welcoming you again soon in your new Parisian Home !Best regards,

2/10 Terrible

Rosanne, Twinsburg

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
There was no notice anywhere that their hotel bar and lobby is under construction. You walk into a wall. Told us we could leave if we didn’t like it. Whatever you do don’t pay full price, many others around that are better. Room size was good and staff at breakfast was delightful. Stay away till 2024 !
Se hospedó 4 noches en mayo de 2023
Respuesta de Emeline G, el 7 jun. 2023
Dear Rosanne,Thank you for your candid review and taking the time to share your feedback. We are sorry to hear about your negative experience with the hotel bar and lobby under construction. It can certainly be frustrating when important information like that is not well communicated to you. It's unfortunate that the response from the staff wasn't more accommodating or understanding. However, we are glad to hear that you found the room size to be satisfactory and that the breakfast staff provided a delightful experience.Based on your feedback, it seems like our hotel may not be the best option at the moment due to the ongoing construction. Nevertheless, we do hope to have the opportunity to welcome you back in the future when our restaurant is opened again so that you can fully enjoy our property.Best regards,

6/10 Aceptable

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
very nice but stay away from the main road !!!
we had a VERY spacious nuce junior suite. room standard is superior BUT, junior suits ARE HIGHLY not recomended to those whose sleep is bothered by noise - the sound proofing sucks and those rooms are on the main road. I wish we could have a much smaller room deep inside the lovely pedestrian street
Se hospedó 1 noche en mayo de 2023
Respuesta de Emeline G, el 16 may. 2023
Dear Sharon,Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

6/10 Aceptable

Mala

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Emeline G, el 7 jun. 2023
Dear Mala,Thank you for rating your experience as a 3 out of 5. While it's not the highest rating, it indicates that there were some positive aspects of your experience, but there were also areas that fell short of your expectations.If you could provide more information about the specific areas that you were not satisfied with or any feedback you'd like to share, we will do my best to assist you further or address any concerns you may have.Don’t hesitate to send your comments directly to us so we can provide you a better experience for a future stay. Best regards,

10/10 Excelente

Jasmine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2023
Respuesta de Emeline G, el 14 abr. 2023
Dear Jasmine,Thank you for rating us 10 out of 10 !We are pleased to see you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bueno

Gianfranco

Le gustó: Condiciones de la propiedad
Ottima posizione Centralissima e tranquilla
Se hospedó 2 noches en abril de 2023
Respuesta de Emeline G, el 14 abr. 2023
Dear Gianfranco,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Bueno

ALAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2023
Respuesta de Emeline G, el 16 may. 2023
Dear Alan,Thank you for taking the time to rate our property.We hope you will have the pleasure welcoming you again in the next future,Sincerely,

10/10 Excelente

JANELLE UMALI, YARDLEY

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great and friendly, clean
Se hospedó 3 noches en marzo de 2023
Respuesta de Emeline G, el 3 abr. 2023
Dear Janelle Umali,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

TAREQ

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Marvellous hotel
It was marvellous stay
Se hospedó 4 noches en marzo de 2023
Respuesta de Emeline G, el 13 mar. 2023
Dear Tareq,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

PO CHUEN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
location, staff, room
The location of the hotel is very convenient, quite near to the shopping arcades. The hotel staff at the reception counter and the restaurant are very nice and helpful. They are very willing to listen and to entertain my needs. The room is spacious and clean. The housekeeper tidied up the room everyday, and that made me feel comfortable.
bed
bathroom
chair
bath
Se hospedó 7 noches en marzo de 2023
Respuesta de Emeline G, el 13 mar. 2023
Dear Po Chuen,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 Aceptable

Yuko

Viaje de negocios
Le gustó: Limpieza
ロビーがあまりにも狭くてびっくりしました。
Respuesta de Emeline G, el 9 mar. 2023
Dear Yuko,Thank you for your candid review. We apologize that your recent stay did not meet your expectations. Kindly note that we are a boutique hotel so it is true that our lobby is smaller than other properties. Even more so recently with the renovation of our restaurant. However, the work should be completed in April and we will once again have a restaurant and a larger lobby.We hope to have the pleasure of welcoming you back when the work is finished so that you can enjoy our new spaces and that we can give you a memorable experience. Sincerely,

10/10 Excelente

Yu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
オペラ駅から程近く、パリ観光にはもってこいのコスパの良いホテルだと思いました。皆さん親切で、良い旅の思い出の一つになりました。 気になったという程ではありませんが、以下2点次回の自分達用への備忘もかねて。 1)朝食が13€と27€(だったかな?)の2種類あって、Expediaの朝食付きがどちらに該当するのか分からなかったので、自分たちと同様フロントマンに一応確認することをお勧めします。 ちなみに自分たちのは、27€のオムレツやらパンケーキやらが付く、いわゆるフルセットの方でした。 2) (Expediaにはいると書いてあるが)スペイン語対応可能なスタッフは、どうやらいなそう。英語よりスペイン語の方が得意だった為、緊急時に備えてスペイン語対応可能なスタッフがいるスタッフのいるホテルを抑えたつもりだったので、その点は残念ですが、 3)チェックイン時に300€のデポジット、チェックアウト時に35€位のシティタックスが取られるのは覚えておいた方がいい。デポジットは不思議な話ではないですが、シティタックスは想定外でした。パリでは一般的なのだろうか。 以上です。総合的には大満足といえるホテルでしたので、選んで損はないと思います!
Se hospedó 6 noches en febrero de 2023
Respuesta de Emeline G, el 3 mar. 2023
Dear Yu,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Within walking distance to everything
Hotel was fine inside but outside was amazing. Great looking area with a few lovely restaurants and bars with terraces where we sat every evening while our kid was upstairs. Super convenient.
Se hospedó 2 noches en febrero de 2023
Respuesta de Emeline G, el 22 feb. 2023
Dear Guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

Maryannick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parfait pour nous
Hôtel dans lequel nous aimons revenir chaque année (1 à 2fois) car très bien situé au cœur de Paris et dans une rue piétonnière donc très calme.
Se hospedó 4 noches en enero de 2023
Respuesta de Emeline G, el 16 ene. 2023
Chère Maryannick,Merci beaucoup pour votre avis sur notre hôtel et pour votre fidélité envers IHG.Nous sommes heureux d'apprendre que vous avez apprécié votre séjour avec nous. C'est quelque chose dont notre personnel est fier, alors nous apprécions vos commentaires. Nous espérons que vous nous rendrez visite à nouveau. Cordialement,

10/10 Excelente

hans

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
best stay in Paris ever
amazing large room with assible facilities,beautifull breakfast, quiet location an very special serviceminded staff who wortked hard all through our stay to find our misplaced suitcase from airfrance!!
Se hospedó 6 noches en enero de 2023
Respuesta de Emeline G, el 16 ene. 2023
Dear Hans,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

Inna

Respuesta de Emeline G, el 8 mar. 2023
Dear Inna,Thank you so much for your 5 rating ! :)We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excelente

Josephine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service!
Great service from front desk, housekeeping and breakfast area service. Love the size of the room, the balcony, the robes and slippers detail. This was the only hotel as compared from hotels in our trips to London, Lisbon, Porto and Lyon where you have the option to use the air conditioning instead of the heater. Paris Winter was not quite cold this year and we didn't need heat. The location was in an inner courtyard, and quiet though we were only a 3-minute walk from the Opera. Convenient location if you have shopping in mind, Galerie Lafayette buildings were only a 7-minute walk.
Se hospedó 4 noches en enero de 2023
Respuesta de Emeline G, el 13 ene. 2023
Dear Josephine,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,