6/10
On arrival after a 24 hr flight from Austalia the check in went terrible. The provided information to get in was excellent but the key to the premises would not unlock the door. A phone call to the help number only had a french speaking person. A passerby helped translate for us but the response was to contact Stayz!!. Keep in mind we were tired and frustraated. Finally another tenant saw our plight and he got it open ...the trick was to pull door towards me while unlocking. Problem. You must provide an englsh speaking contact phone number in your instructions for internatioal guests. Mantenance issues. The toilet had a seat that was not attached to base and toilet brush first time used it the handle fell off. Both these should have beed identified by the cleaner and fixed before arrival. Other. The lighting in louge area is useless and far too dull. The bed pillows were too soft need a couple of options. The information provided and booking process was very good. In summary. Accomodation excellent. Location good. Access and mainenance terrible
Roger S.
Se hospedó 6 noches en junio de 2025