2/10 Terrible
Chris
Viaje familiar
29 jun. 2025
Extremely Disappointing Stay – Misleading Listing and Poor Communication
We had been traveling through Europe for a week and specifically chose this place in Paris because the listing stated it had air conditioning—a must during the summer heat. A couple of days before our stay, we messaged the host to confirm the AC. Instead of answering our question, the host only warned us that we would lose all our money if we canceled. Upon arrival, we found out the unit did not have AC, and when we brought it up again, the host admitted this and offered to bring two fans—which never arrived. Even more frustrating, when we checked the listing again, the AC feature had been quietly removed, which felt deceptive.
Additionally, the listing said free WiFi was included, but there was no usable internet during our entire stay. When we contacted the host, they informed us that the entire building didn’t have WiFi and there was nothing they could do. This forced us to rely on our data plans and incur extra charges we hadn’t anticipated.
Overall, this stay felt misleading, with unfulfilled promises and poor communication from the host. Would not recommend, especially for travelers relying on basic amenities that were advertised but never delivered.
Chris
Se hospedó 5 noches en junio de 2025