This unit only had 1 review when I booked, so I took the risk. They have a very detailed email for pre-checking in, which is great. The suggestion they give for baggage storage is not open on Sundays. Finding the location of the keys was not easy. They give the address, but the number is above a doorway to an apartment building, and a bodega. It would have been nice to have said "pickup the keys at the bodega", as opposed to us ringing the doorbell to the wrong building. When we finally got help, and were pointed to the right location, they pointed out a peeling off sign that was supposed to inidicate "KeyNest". They people were not friendly.The location of the aprtment is excellent. We really enjoyed the bakery at the corner, many grocery and markets within a block. It is a great neighborhood, and convenient to the Metro. Once inside, the unit was not as good as the photos. The description says 2 interior bedrooms, it is not. The unit was superficially clean, but after staying for more than a day, you see that it needs a deep clean. The bathroom sink was falling off the wall, literally hanging by caulk. This was a concern because they are so adamant about you paying your deposit. There was no hand soap at either sink, and the coffee maker seem to be stuck in a cleaning mode we could not figure out. The washer was fine, and the beds comfy. If you can roll with with the punches, it's an ok stay.